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prices for food and beverage were expensive considering sri lanka is quite cheap. food was always fresh although the menu could have been a bit more exciting if your staying there for a week or more. the rooms were cleaned daily to a good standard. bathrooms, were also good considering most hotels in sri lanka have a problems with ventilation.this hotel had no problems with that, the only thing i can say the laundry service was not good. the hotel needs a internet / business centre and a kids club then it would have all the ticks. it offered snorkingling and diving which made it easy to organise your day. i would definately return again.

I last stayed at this hotel when it was under another brand name. The refurbished rooms under the Ramada brand are excellent and very comfortable. The location near Galle Green is very good and with the new highway it is only 30 minutes from the airport. The check in as for most hotels did not ask for a credit card deposit. However when I put a bar account on my room number I was subsequently phoned and told I would receive services on a cash basis only. I felt like I was going to do a runner and I am honest and always pay my bills upon check out. I love the pork in Sri Lanka. At the breakfast buffet when I asked for pork bacon, the chef told me the hotel was a "Muslim hotel". A search of the Ramada website gives no indication that the hotel is Muslim or halal. So beware pork bacon lovers and book elsewhere.

I have stayed in this hotel over and over again. If I travel to COLOMBO and rooms are available this will always be my choice. Why? Becuase they provide a great level of service, FO Manager is one of the most Friendliest Staff I ever met from Sri Lanka. Several times I have requested for late check-out due to my work and business schedule, they never said no and always assisted if rooms are available. Special mention to Receptionist Bhanu, Bell Boys Angelo, Thalipa, and all other Bell Boys can't remember their names. Also the Quality of the Aminities in the Room and Food is considered as good considering the price. Well Done Keep up the Good Work/

After two weeks backpacking around Sri Lanka, the clean, comfortable rooms here made a perfect place to stop off before going back to the airport. Our room was spotlessly clean, had a great shower and even a small balcony. The hotel has a small gym and there are plenty of eating and drinking options nearby. The hotel was happy to store our bags for a few hours before we left for the airport. Overall I thought this was a perfect stay for our needs.

first some pro's ; A very nice way to end our round travel in Sri Lanka, it's located just on the main road... step out and walk around the street you will find plenty of interesting shops to shop some last things to take with you back home. And if possible, we also did it, request a room at sea-view side so you will not hear any traffic. Also, the bellboy (Rajindre) and the helper (Pathu), and the receptionist are very helpful and nice. Don't hesitate to ask some information, they will provide. A great tip we got from reception was to use Uber... it was more than 50% cheaper than taking two tuktuks everytime. The apartment is very nice and spacious, the pool is very clean (until people jump in with clothes on...) Some cons; - The reception guy already mentioned it, even though it's a non-smoking policy but some (arab) people still were smoking in lobby and are a bit loud and messy at breakfast. - The breakfast guy with curls is a bit rude and not well trained in hospitality...

The stay here was good. It was the second time I have stayed here and both times I was pleased. First of all, it is one of the few hotels in Sri Lanka that is appropriately priced. Most hotels in Sri Lanka are too much for the quality you receive, but the Calamander is actually a good price for the level of quality. Second, the staff is pretty good. Again, at most hotels in Sri Lanka, the service is well intended but just not up to par. At the Calamander, the staff is well trained and on the ball. Finally, the rooms are fresh, clean and well furnished. Unawatuna is a nice place to be as well. Overall, I recommend it

we had a quick stopover here before departing home and the service was lovely, the rooms were much more impressive than the previous place we had stayed which we had payed more for (mt lavinia hotel) and the bathroom was the best one i saw in sri lanka. really modern, and clean. lots of space in the room too. even though we were on the roadside, it wasn't noisy at all. the only downside i would say is that we ordered some toast the next morning and it was literally the smalling serving of toast i had ever seen in my life- and more than we were used to paying in hotel in sri lanka of that price range. but otherwise everything else was really wonderful. very good value for money

I used this hotel on the last 3 days of my adventure in Sri Lanka to unwind, relax as well as a place to be able to see the beautiful sights of Kandy. It’s located in an ideal situation overlooking the lake and within walking distance of the hustle bustle that is Kandy centre. My room was fantastic either all the luxuries and comfort you’d expect, it also overlooked the lake as did the roof top bar and pool. The staff were polite and very helpful. A great hotel and highly recommended.

we arrived at the hotel after a long sri lanka tour and we were so relaxed once we realized we arrived one of the treasury boxes of sri lanka. we were welcomed with a refreshing fresh juice drink that was lifesaving after our tiring way from kandy to the hotel. our room was very comfortable, clean with nice colonial design. we just simply loved it. it was great that the hotel offers free dvd for watching in case you decide to stay in. they also serve a buffet dinner for a very reasonable price with a great variety of food and their a la carte menu includes a wide selection of meals. the beach in this is really beautiful and quite long, it is perfect for walking or running. in case you would struggle with the transportation i advise to use the service of the hotel as they can arrange for you good drivers with good cars. the paid price is definitely worth it.

We stayed at Cinnamon Citadel for four nights during the last four nights of the Esala Perahera in August 2014. The hotel is somewhat far from the city center and trying to get a three-wheeler was sometimes a challenge...... either into the city...... or back from the city day or night. Yet, reception could order a ride for you quite easily if you wanted to get help from the front desk. In the city, we found that when drivers learned that we were staying at this "star" hotel, three-wheeler rates would go way up in price.... and it was hard to barter a good price to get back to the hotel. Tourist rates, right? ;-) Situated on the river, the hotel setting is beautiful. The food was delicious yet sorry to report......we found the coffee terrible... very weak. Then again, Sri Lanka is famous for tea and not coffee ;-) The dining room staff were very friendly and efficient. The pool area is simple yet beautiful and was never overcrowded. Plenty of sun chairs for guests. From our travel budget....it was pricey to stay here, especially during the Perahera. Yet in our two weeks in Sri Lanka, it was our favourite hotel of them all. As expensive as we found it, we would indulge again and stay here should we ever return to Kandy.

Hotel is good, food is OK. Coctails good. Enought sunbeds and towels. Drinking water they leave in the room or sell during meals is bad and taste like plastic. Newly renovated rooms are good, confortable. Best is the AC, because not blowing straight to the bed, that is common in Sri Lanka. Also thick blankets was super. Enjoied finally chilly night sleeps. Beach is bad, water brown and waves. Everybody was around the pools. Beach was empty. Good hotel for before or after flights but not for full vacation. Enjoyed full board. Fustrating was, that you had to pay for water during meals. Its not so expensive, but always problems to sighn the bills and water was not tasty. Be aware, that during check out they charge you also about the food, drinks that was not ordered. They do not give you any copy of the bills, so hard to keep everything on mind. Bar orders took sometimes up to 1 hour.

Very clean and comfortable hotel. Rooms really nice with good wifi throughout. Has one of the nicest gyms I've seen in a hotel here. Resteraunt food is excellent. 1 hour walk from Colombo fort along the cost. Very close to barefoot shop which is worth a visit due to its excellent Sri Lanka produce

After traveling around Sri Lanka for 9 days, we returned to Colombo to stay for 1 weekend. Hotel location is great as it is in the business and hotel area of the city, not a far walk to Galle Face Green which is a nice strip of public lawn along the ocean front. The hotel is just across the Dutch Hospital commercial complex with shops, spas, restaurants and cafes. It is also a walking distance to Colombo main train station and bustling commercial market neighborhood. The hotel is quite quirky with an overall Scottish theme. Room very spacious and view of government buildings. Bathroom is spacious, modern and clean. Only one set back was the shower door that wouldn't close properly so had leaking water onto the dry area. Staff were attentive and accommodating. Our flight was late in the night on Sunday, so paid for another half day to enjoy a full warm sunny day in Colombo and to get cleaned up in the evening before airport. Also asked the hotel to arrange an airport taxi which worked out well. Great ending to our Sri Lanka trip. Will recommend this hotel to friends traveling to Colombo.

This hotel was the best way to end our trip. My boyfriend and I wanted somewhere to stay that was close to the airport near Colombo, but quiet and away from everything. And this was the perfect fit. The room was clean, with cable television, comfortable beds, small nice and clean bathroom. It was perfect. The hotel's breakfast had plenty of options, but the best thing over all was the service and staff. The were very polite, accomodating and Always willing to help especially the front desk manager Kumudu J. He was such a delight. We wished we could have stayed an extra day in Sri Lanka just to rest up and stay at this hotel. As far as transportation goes, we ended up taking a tuk tuk to the airport. We loved taking tuk tuks everywhere (when in Sri Lanka do as the Sri Lankans do) which took about 35 minutes to get to the airport and it wasn't expensive. We made friends with a tuk tuk driver and he Always gave us local prices. If you were to take a bus to the airport you would first have to take a tuk tuk to the major road and then catch your bus, or just hire a taxi-driver. The hotel is not on a main road it s tucked away from all the hustle and bustle, which was a dream for us. Colombo's city center is also about 20 minutes away by bus. The hotel is on the beach, but if I had to say something negative it would only be that you can't go in the sea. You can sun bath, etc, but the beaches waves were to rough, but thats pretty much how it is everywhere along that side of the coast. But please if you are staying in the Colombo area go there. It's a fantastic hotel!

Enjoyed our last night in Sri Lanka. After touring from Colombo, Sirigiya, Kandy, Galle and final destination Bentota. Our room boy Sugath was very thorough and made sure the room was clean and of a high standard. We had a riverview deluxe, so you could enjoy watching the water sports whilst relaxing on the balcony. Location couldn't be better. A quick boat trip across river and away from the hustler and bustle. We enjoyed the Mediterranean buffet dinner night. Price was 3000LKR per person, which I thought was reasonably priced. Everynight there is a different option, Sri Lankan, BBQ, Western, Asian etc.. There were 2 other restaurants for dinner as well, Thai or Al la carte. There are daily activities for everyone, if you want to participate. Didn't use the spa facilities, but the prices are higher than you would expect to pay in Australia or Indonesia. Pool area may seem overcrowded to some, but you'll expect that when it's so hot. Overall we would of loved to have stayed one more night

This Hotel is stunning and right on the beach and the main road (other side). Staff is friendly and helpfull the even printed my boardingpasses for me when i asked and gave i booked an extra night with the same condition as booked on Agoda at the reception. Everything is well organized maybe best hotel i have been in Sri Lanka. I recommend this hotel if you go to Hikkaduwa ;)

We spent 5 of our 7 days in Sri Lanka at this hotel and it was the best decision we made. The hotel was personally recommended by a colleague and we were not disappointed. The staff is friendly, rooms are clean, bathrooms are spacious. I really liked their breakfast, and the proximity to the beach and other restaurants in Unawatuna. The best part was the convenient and affordable deals we got through the hotel for all our nearby trips: Yala National Park, Whale watching in Mirissa, etc. The hotel provided the best rates (for an end-to-end package starting from a hotel pick-up to the final drop back to the hotel) as compared with the rates you would get directly from Yala or Whale watching tour operators! The only challenge we faced was in communicating with the staff at the hotel. Only a few of them understood and spoke in broken English, and there was probably just one guy who was fluent in the language. Their menu also seemed slightly limited, but with a range of options to eat nearby, it wasn't an issue at all.

We stayed two nights in this hotel during our tour in Sri Lanka. Our first impression of this hotel was great, clean, quiet setting with friendly smiley staff. The rooms are large, clean and well furnished with comfortablebeds and well equipped clean clean bathroom. Great choice of food. “Lal”, who managed the dining room is very helpful and accommodating. We were surprised by the dishes provided, when we asked for authentic Sri Lankan dishes. In house Chef, “Hiran”, is brilliant, produced excellent Sri Lankan dishes as well as Western dishes for us. His ‘battered cuttlefish rings’ were the best we tried, in the country. Must try “Gune’s’’ cocktails while you are there too. Also “Enoka” who runs the hotel Spa has magic fingers. All her treatments are wonderful and healing. This hotel brings you very positive vibes all over. Last but not least must congratulate young hotelier, “Hasini”, who is very dedicated and running the place very efficiently.

All hotels in Sri Lanka seem to be unreasonably expensive. I would therefore normally expect a room of the quality at Zylan to be about 2/3 of the price. But that being said, Sri Lanka is unreasonably expensive, so I can't really hold that against Zylan alone. The hotel is really well designed, has excellent staff and good service. The rooms are big, comfortable, with good beds and a desk if you need to work. The television has lots of international channels, and the wifi is the best and fastest I've experienced in Sri Lanka. The showers are also good, as is the room service. The food in general is good, if a little on the expensive side. The breakfast included in my room price was excellent. All in all, if you want to stay comfortably near the center of Colombo, Zylan is an excellent choice.

First, let me just say that hotels in Sri Lanka are just too expensive for what they ( country and the hotel) has to offer. It is generally a good idea to deduct one star class than what they advertised. I.e. if they advertised for 4 star you will probably get 3 or 2 1/2 star service. If you are a seasoned traveler and been in many hotels around the world this applies to you. Having said that if you must stay in Sri Lanka for whatever reason this hotel seems to have the best overall rate and a good location compared to other hotels that will costs an Arm and a leg. Everyone I encountered are friendly. Check in was hassle free. Just showed Agoda voucher, checked my ID and and was given the key to the room. Front desk person was looking for the Bar person to get me a welcome, but she couldn't find him and I wasn't really in to the drink anyways, so no big deal. Standard room is very small. It is barely enough for 2 people. Unless you are solo or couple DO NOT get a standard room, specially if you travel with kids. View was great, but could not go to balcony as it was under construction. TV reception at times was not good. If you want stay close to all the action and a sea view this place will just do fine for a short stay. They also have a Restaurant and Spa which I didn't had a chance to try.

Staff were very accommodating and as it was out last night in Sri Lanka we were upgraded to a suite!! Only problem was that the room was interconnecting and two ladies checked in next door at 1 am and because the door between out rooms was thin we heard everything!! Also we stayed at three other jetwings- Negambo, Lake and St Andrews breakfast at Colombo needed improving to live up to the Jetwing name !

It was just a short 4D3N at Weligama but it was one of the best place i've visited after being to so many countries. It was an unforgettable experience for us in Sri Lanka, and of course, the main reason is because of W15. All the staff are so friendly and responsive, the place is so clean n relaxing, people around are so helpful n polite. The staff's hospitality is excellent and not forgetting the delicious food served by the restaurant!

The nature of Sri Lanka is so beautiful. This hotel is located solitary in the nature with a magnificent view of Sigiriya. The entire hotel has been built to fit in with the nature and I must say I have not stayed in a hotel like Sigiriya before, it is quite unique. As the hotel lies in the nature expect to see monkey jumping around close to the pool and on the roofs, there will be monitor lizards crawling around and bird song everywhere. For me this was fantastic. I enjoy nature and get relaxed when being close to nature and for me this was a fantastic place. I loved to be able to sit outdoors and watch Sigiriya in the background while the monkeys were playing the trees not so far away. The food at the hotel is very good and the rooms are of good size as well. The staff is friendly, they smile at you and greet you all the time. Also, service is quick here, in the other hotels we stayed at in Sri Lanka it took forever to get any service and you had to hunt the staff to get something done. At this hotel they responded every time within minutes to fix whatever problem we had and we never had to wait a long time for food. In summary, this hotel gives you a unique experience combined with good service and if you enjoy nature don't miss this hotel.

We stayed for a night in order to go up Sigiriya very early in the morning, which it was perfect for as literally around the corner. Also right next to a whole strip of restaurants which was very convenient. It's beautifully decorated in colonial style. We booked it as was much cheaper than some other hotels in the area but honestly don't know why as really was lovely! Having since traveled around Sri Lanka it was one of our favourites & really think it needs to increase its price for what you get. Staff also very friendly. Note: you need to book driver accommodation in advance though as can be fully booked. Only downside is shower didn't drain well at all, but think this is something that they are working on.

We stayed at the Calm Resort for 4 nights as part of a 3 week trip around Sri Lanka and chose this hotel as a place to relax from our other more active and adventurous places visited. The hotel is very nice and clean and right on the beach. We were upgraded to a garden villa room which I would recommend over the deluxe rooms due to the proximity to the pool and the restaurant. We had room 504 which was fantastic, very spacious, clean, great bathroom and doors that opened to a small verandah and the grassed area. We walked up and down the beach every day and dropped into the adjacent hotels to see what they were like. We were happy that we had chosen the Calm resort as the grounds and facilities seemed better or equal to its neighbours and the atmosphere at the Calm seemed better. Great pool area, gym and restaurant with live music every night. Food was excellent with a fantastic all you an eat buffet breakfast included. We considered eating at the other nearby hotels in our visits to them but the food always seemed better at ours so we ate there. A special thank you to Priya the Executive chef who looked after us when had a small problem with the cooking of our food on one night, however they resolved it to our satisfaction. Also to our room cleaner Pirathees and to the waiter Marley who both provided great service and attention to detail. The rooms were good value especially in comparison to what is being charged by the hotels on either side of the Calm. I would have given the hotel five stars for value except the drink prices are very high, and seem to be at all the hotels we visited in Kalkudah. I recommend the hotel bring the prices down in line with other major Sri Lanka hotels all alternatively bring your own. Also as a note if you organize your own driver to pick you up and take you to the next location we had a problem getting him into the hotel driveway. The hotel claimed it had to do with security but we were later told they wanted a 20% commiss

when my friend and I arrived, the staff told us there was no room available because agoda forgot to give them our booking confirmation, but they would pay for our stay at a different hotel, they said the hotel is as good as their hotel. We were skeptical about it, but before we said anything, they realised we needed two rooms instead of one (they thought my friend and I were a couple and only needed one room, but after double checking our agoda booking confirmation, they saw two rooms were booked), they suddenly changed their story and told us our two rooms will be ready shortly. We didn't know what was going on, but the rooms they gave us were good, so we let that go. Later we checked that another hotel on the internet, it looked terrible, old and dirty, lots of negative reviews. Other than that our stay was fine, the hotel itself is charming, very old english, rooms were comfortable, they even had quilt on the bed, most of the hotels we stayed in Sri Lanka had only sheets and blankets. We had to leave very early the next day to Hotton plains, the hotel prepared breakfast for us to bring to the trip, it was good.

We were surprised by the size of the family rooms which had a living area and two large beds. It was totally worth the money.It was our first stop in sri lanka so we had a lot of questions.the patient staffs were ever helpful and truthful.we had a bad experience as we were cheated by local tuktuk drivers outside.the most enjoyable part was of course having the hotel to arrange an 8 hour trip around colombo.Kudos to our sincerely dedicated driver Muhammad who made our trip around Colombo fantastic and an unforgetable one.

We stayed @ Grandeza Hotel for one night and it was one of the best hotel experience in Sri Lanka. The whole crew was friendly and had a warm welcome. We went 1 hr before the usual check in time,but we were provided with the room quickly. The room was quite large and clean as well. And the view of lagoon from the room was marvellous. The food at Sea food restaurant was excellent and worth all the money. Mouth watering sea foods were available at affordable prices. And the food at Crave is also really nice, fresh and tasty. I would recommend this without any hesitation. Cheers!

We checked in much earlier than the schedule time but the reception was so courteous that our request was accepted. The welcome drink and the air conditioning made it very inviting. We settled in the room which was gorgeous and extremely clean. Ordered some food which took only 20 minutes for burgers and fries together with a rice dish and a drink. We spent time at the Sky Lounge ! Having a good look at the city lights and took our dinner at the restaurant. Food was extremely tasty and to international standard. We had some guests who too enjoyed the evening with us. Slept well in those comfortable beds. The toilets were absolutely modern and clean. The breakfast was equally very good. Will recommend this hotel to any tourist and day. Good to know that standard of hotels in Sri Lanka are now in par with Singapore.

my partner and i stayed here for 5 nights. we wanted to be away from city life of kandy; we made the right choice - the hotel’s location is exquisite. our driver did an excellent job in locating it – not particularly easy but, if you make sure you have elegant’s telephone number, he can call them for directions. the rooms are spacious clean and comfortable. we opted for one without ac and a private balcony. the views are utterly stunning with tropical green mountains in all directions. standing on the upper veranda, we felt like we were in the forest canopy listening to an orchestra birds. a lot of love has gone into this business. the building is modern and maintained very well. the staf were friendly and attentive without being over bearing. they just leave you to get on with it if thats what you want. the owner, has been in the hotelier business for over 10 years and his hotel reflects the very best that he has learned. the service, his employees and the hotel was the best we saw in sri lanka. they can also organise professional drivers to take you anywhere you like. our main driver, charminda, was a very careful (a rarity in sri lanka), considerate and thoughtful character. we very much appreciated him looking after us when it was needed it. over all we really enjoyed our stay and will definitely come again next time were in the country. the only thing i would suggest would be a more varied menu for vegetarians.