Crowne Plaza Chester
HD Image
 Crowne Plaza Chester
Lobby Crowne Plaza Chester
Lobby Crowne Plaza Chester
See all 60 photos
Removed from saved list
8.9
Excellent
/10
(2732 reviews)See what guests said
See map
9.7
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Grosvenor Museum420 m
  • Free Wi-Fi

    Crowne Plaza Chester

    Trinity Street, Chester City Center, Chester, United Kingdom, CH1 2BD - See map
    Exceptional cleanliness
    9.4 rating for cleanliness
    Exceptional facilities on premise
    9.2 facilities on premise
    Exceptional reputation
    Recommended by 92% of guests
    Exceptional service
    9.1 rating for service
    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Steamroom

    • Daily housekeeping

    Cheaper than 99% of all properties in Chester in the last 24 hoursCompared to 406 Chester properties at Agoda for various dates
    Property ranking|Compared to 406 Chester properties
    See all rankings
    Value for money score
    8.7/10
    Location score
    9.7/10
    Service score
    9.1/10
    Cleanliness score
    9.5/10
    Better than
    99
    %
    of Chester properties
    Better than
    99
    %
    of Chester properties
    Better than
    99
    %
    of Chester properties
    Better than
    99
    %
    of Chester properties
    Value for money8.7
    Location rating9.7

    Rooms available at Crowne Plaza Chester

    8.0
    Very good
    Room comfort & quality
    Executive King Room Non-Smoking
    Executive King Room Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Club Family Room Non-Smoking
    Executive Club Family Room Non-Smoking
    ...
    • Room size: 29 m²/312 ft²
    • Non-smoking
    • 1 double bed and 2 sofa bed...
    Enter dates to see prices
    Standard Room Non-Smoking
    Standard Room Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room Non-Smoking
    Deluxe Room Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 sofa bed
    Enter dates to see prices
    Guest Room Double Plus Sofa Chair Non-Smoking
    Guest Room Double Plus Sofa Chair Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    King Bed Regular Non-Smoking
    King Bed Regular Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Guests Room Twin Beds Non-Smoking
    Guests Room Twin Beds Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Executive Club Double Room Non-Smoking
    Executive Club Double Room Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Guest Room Double Bed Non-Smoking
    Guest Room Double Bed Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Crowne Plaza Chester

    More about Crowne Plaza Chester

    Description

    Show less

    Most talked about facilities

    Breakfast
    1 mention
    Swimming Pool
    1 mention

    What they offer

    Show less

    Food and dining

    Breakfast options

    Continental
    Full English/Irish

    Restaurants on site

    Stables Bar & Grill Restaurant
    Cuisine:European
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of Crowne Plaza Chester from real guests

    Overall rating
    8.9
    Excellent
    From 2732 reviews
    Provided by verified guests of
    Agoda Reviews (29)Booking.com Reviews (2703)
    Rating via Agoda9.2
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.2
    Location9.7
    Room comfort and quality8.0
    Service9.1
    Value for money8.7
    High score for Chester
    Rating
    9+ Exceptional (6)
    8-9 Excellent (2)
    7-8 Very Good (2)
    6-7 Good (1)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (2)
    Jun - Aug (4)
    Sep - Nov (4)
    Dec - Feb (2)
    All guests (29)
    All room types
    All languages
    Showing 12 verified guest comments
    9.2
    Exceptional
    Jessica from Thailand
    Couple
    Executive Club Double Room Non-Smoking
    Stayed 1 night in August, 2019

    Perfect location”

    Perfect location centre of Chester, hotel nice rooms lovely

    Reviewed January 09, 2020
    10.0
    Exceptional
    Lowri from United Kingdom
    Family with young children
    Guest Room Double Plus Sofa Chair Non-Smoking
    Stayed 1 night in January, 2020

    Great hotel!”

    We had a great stay here with our nearly 3 year old - the pool was great and the food tasty in the restaurant. Would definitely stay here again.

    Reviewed January 07, 2020
    9.6
    Exceptional
    Andrew from United Kingdom
    Couple
    Guest Room Double Plus Sofa Chair Non-Smoking
    Stayed 1 night in August, 2019

    great value break”

    Great facilities on the ground floor, lovely location for the city centre past the revitalised Chester Market Hall. Smallish but very neat and comfortable room, lovely view over to the Welsh hills. We enjoyed the pool in the quiet of the evening, and breakfast was very well cooked and presented.

    Reviewed August 12, 2019
    6.0
    Melissa from United Kingdom
    Family with young children
    Executive Club Family Room Non-Smoking
    Stayed 1 night in May, 2019

    Above average”

    I would not say the standards were up to other Crowne Plazas we have stayed in. Our club level family room was extremely claustrophobic - one tiny window and very low ceilings. The decor and furnishings were of a travelodge quality. I would not stay again if visiting Chester.

    Reviewed June 02, 2019
    9.6
    Exceptional
    Pakin from United Kingdom
    Solo traveler
    Executive King Room Non-Smoking
    Stayed 1 night in April, 2019

    Exceptional”

    Excellent

    Reviewed April 13, 2019
    9.7
    Exceptional
    Sompop from Thailand
    Business traveler
    Standard Room Non-Smoking
    Stayed 3 nights in December, 2013

    Very convenient and near to the city”

    Wonderful breakfast, standard room, friendly saff.

    Is was my short stay for my business trip. I would say is convenient, very near to shopping area, easily to access to public transportation and street food.

    Reviewed December 15, 2013
    9.3
    Exceptional
    Derek from United Kingdom
    Solo traveler
    Executive Club Double Room Non-Smoking
    Stayed 3 nights in September, 2013

    High quality hotel with very helpful staff”

    Luxery ambience, helpful staff, convenient location

    I booked a room on the Executive Club floor - two main benefits -it is a "quiet"floor (no room cleaning before 10am etc) and free drinks & canapés served in club room from 5 - 7 pm. The former was excellent, everyone made an effort to be quiet and not bang room doors, the latter not so good. Staff could not have been more helpful - for example I had to leave in the early hours for a flight but the porter took my 4 heavy bags in a most helpful and friendly manner as though it was the middle of the day! I sampled the bar, dining room and gym whilst there and was impressed by all. It's just a short walk to the city centre. Will be my hotel of choice when next in Chester.

    Reviewed October 28, 2013
    7.7
    Very good
    Anita from United Kingdom
    Couple
    Stayed 2 nights in August, 2012

    Central hotel to shopping & the tourist sites.”

    Choice of drinks & food on the menu's

    Window in room refused to lock,once opened. Quilt very mediocre for a cold weather spell. Only one towelling robe in wardrobe. Leisure facilities, mediocre, swimming pool small. Receptionist tried to charge me twice,even though i had paid via a website before arrival,so i was keeping track of only one leisure treat to pay for at the end of my stay. But with this error,they took the cost of the carpark of £12 day off which is v.expensive,but if it's assurance of a secure car park, it's ideal location. The barman did make me a cocktail not on the menu & managed to remember the ingredients for the remainder of the night (good customer service).However for the Club lounge unless you got there early for complimentary snacks & drinks,it then got crowded & ran out of seats & no-one gave theirs up for myself (a person with disabilities & a walking stick)which i thought was v.rude.As such the lounge should be bigger & specially allocated seats as local transport providers do.

    Reviewed October 05, 2012
    8.0
    Excellent
    Pimchanok from Thailand
    Group
    Guests Room Twin Beds Non-Smoking
    Stayed 1 night in November, 2017

    พอใช่ได้ค่ะ”

    ห้องพักค่อนข้างเก่าแล้ว เดินไกลจากย่านช๊อปปิ้ง

    Reviewed December 07, 2017
    8.8
    Excellent
    Huang from China
    Couple
    Standard Room Non-Smoking
    Stayed 1 night in October, 2018

    地理位置優秀,性價比高”

    對於自駕游的人來説,無疑是一個好的選擇。酒店有自己的停車場(收費),地理位置優越,離市區和景點很近,房間空間也不錯,唯一的不足是早餐餐廳員工的服務意識不足,吃完的盤子沒人收,他們好像一直很忙的樣子,完全當客人是透明的。

    Reviewed October 16, 2018
    8.8
    Excellent
    may from Kuwait
    Family with teens
    Guests Room Twin Beds Non-Smoking
    Stayed 3 nights in September, 2018

    موقع بجانب الاسواق و الفندق ممتاز”

    الموقع بالستي سنتر خطوات من السوق و امان والفندق نظيف و الموظفين تعاملهم راقي

    Reviewed October 04, 2018
    6.3
    Good
    sultan from Saudi Arabia
    Solo traveler
    Guest Room Double Bed Non-Smoking
    Stayed 2 nights in July, 2014

    قريب من الخدمات”

    الموقع والهدوء

    فندق قريب من محطة قطارات شيستر فقط ٤ باوند للمحطة وملاصق لموقف الباصاتمما سهل التنقل من الفندق لحديقة الحيوانات الجميله الريفيه ولآوتلت شيستر

    Reviewed August 09, 2014

    Reviews of Crowne Plaza Chester from real guests

    Overall rating
    8.9
    Excellent
    From 2732 reviews
    Provided by verified guests of
    Agoda Reviews (29)Booking.com Reviews (2703)
    Rating via Agoda9.2
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.2
    Location9.7
    Room comfort and quality8.0
    Service9.1
    Value for money8.7
    High score for Chester
    Rating
    9+ Exceptional (6)
    8-9 Excellent (2)
    7-8 Very Good (2)
    6-7 Good (1)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (2)
    Jun - Aug (4)
    Sep - Nov (4)
    Dec - Feb (2)
    All guests (29)
    All room types
    All languages
    Showing 12 verified guest comments
    9.2
    Exceptional
    Jessica from Thailand
    Couple
    Executive Club Double Room Non-Smoking
    Stayed 1 night in August, 2019

    Perfect location”

    Perfect location centre of Chester, hotel nice rooms lovely

    Reviewed January 09, 2020
    10.0
    Exceptional
    Lowri from United Kingdom
    Family with young children
    Guest Room Double Plus Sofa Chair Non-Smoking
    Stayed 1 night in January, 2020

    Great hotel!”

    We had a great stay here with our nearly 3 year old - the pool was great and the food tasty in the restaurant. Would definitely stay here again.

    Reviewed January 07, 2020
    9.6
    Exceptional
    Andrew from United Kingdom
    Couple
    Guest Room Double Plus Sofa Chair Non-Smoking
    Stayed 1 night in August, 2019

    great value break”

    Great facilities on the ground floor, lovely location for the city centre past the revitalised Chester Market Hall. Smallish but very neat and comfortable room, lovely view over to the Welsh hills. We enjoyed the pool in the quiet of the evening, and breakfast was very well cooked and presented.

    Reviewed August 12, 2019
    6.0
    Melissa from United Kingdom
    Family with young children
    Executive Club Family Room Non-Smoking
    Stayed 1 night in May, 2019

    Above average”

    I would not say the standards were up to other Crowne Plazas we have stayed in. Our club level family room was extremely claustrophobic - one tiny window and very low ceilings. The decor and furnishings were of a travelodge quality. I would not stay again if visiting Chester.

    Reviewed June 02, 2019
    9.6
    Exceptional
    Pakin from United Kingdom
    Solo traveler
    Executive King Room Non-Smoking
    Stayed 1 night in April, 2019

    Exceptional”

    Excellent

    Reviewed April 13, 2019
    9.7
    Exceptional
    Sompop from Thailand
    Business traveler
    Standard Room Non-Smoking
    Stayed 3 nights in December, 2013

    Very convenient and near to the city”

    Wonderful breakfast, standard room, friendly saff.

    Is was my short stay for my business trip. I would say is convenient, very near to shopping area, easily to access to public transportation and street food.

    Reviewed December 15, 2013
    9.3
    Exceptional
    Derek from United Kingdom
    Solo traveler
    Executive Club Double Room Non-Smoking
    Stayed 3 nights in September, 2013

    High quality hotel with very helpful staff”

    Luxery ambience, helpful staff, convenient location

    I booked a room on the Executive Club floor - two main benefits -it is a "quiet"floor (no room cleaning before 10am etc) and free drinks & canapés served in club room from 5 - 7 pm. The former was excellent, everyone made an effort to be quiet and not bang room doors, the latter not so good. Staff could not have been more helpful - for example I had to leave in the early hours for a flight but the porter took my 4 heavy bags in a most helpful and friendly manner as though it was the middle of the day! I sampled the bar, dining room and gym whilst there and was impressed by all. It's just a short walk to the city centre. Will be my hotel of choice when next in Chester.

    Reviewed October 28, 2013
    7.7
    Very good
    Anita from United Kingdom
    Couple
    Stayed 2 nights in August, 2012

    Central hotel to shopping & the tourist sites.”

    Choice of drinks & food on the menu's

    Window in room refused to lock,once opened. Quilt very mediocre for a cold weather spell. Only one towelling robe in wardrobe. Leisure facilities, mediocre, swimming pool small. Receptionist tried to charge me twice,even though i had paid via a website before arrival,so i was keeping track of only one leisure treat to pay for at the end of my stay. But with this error,they took the cost of the carpark of £12 day off which is v.expensive,but if it's assurance of a secure car park, it's ideal location. The barman did make me a cocktail not on the menu & managed to remember the ingredients for the remainder of the night (good customer service).However for the Club lounge unless you got there early for complimentary snacks & drinks,it then got crowded & ran out of seats & no-one gave theirs up for myself (a person with disabilities & a walking stick)which i thought was v.rude.As such the lounge should be bigger & specially allocated seats as local transport providers do.

    Reviewed October 05, 2012
    8.0
    Excellent
    Pimchanok from Thailand
    Group
    Guests Room Twin Beds Non-Smoking
    Stayed 1 night in November, 2017

    พอใช่ได้ค่ะ”

    ห้องพักค่อนข้างเก่าแล้ว เดินไกลจากย่านช๊อปปิ้ง

    Reviewed December 07, 2017
    8.8
    Excellent
    Huang from China
    Couple
    Standard Room Non-Smoking
    Stayed 1 night in October, 2018

    地理位置優秀,性價比高”

    對於自駕游的人來説,無疑是一個好的選擇。酒店有自己的停車場(收費),地理位置優越,離市區和景點很近,房間空間也不錯,唯一的不足是早餐餐廳員工的服務意識不足,吃完的盤子沒人收,他們好像一直很忙的樣子,完全當客人是透明的。

    Reviewed October 16, 2018
    8.8
    Excellent
    may from Kuwait
    Family with teens
    Guests Room Twin Beds Non-Smoking
    Stayed 3 nights in September, 2018

    موقع بجانب الاسواق و الفندق ممتاز”

    الموقع بالستي سنتر خطوات من السوق و امان والفندق نظيف و الموظفين تعاملهم راقي

    Reviewed October 04, 2018
    6.3
    Good
    sultan from Saudi Arabia
    Solo traveler
    Guest Room Double Bed Non-Smoking
    Stayed 2 nights in July, 2014

    قريب من الخدمات”

    الموقع والهدوء

    فندق قريب من محطة قطارات شيستر فقط ٤ باوند للمحطة وملاصق لموقف الباصاتمما سهل التنقل من الفندق لحديقة الحيوانات الجميله الريفيه ولآوتلت شيستر

    Reviewed August 09, 2014
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Crowne Plaza Chester
    |Exceptional 9.2
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Grosvenor Museum