Cumberland Hotel
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8.1
Excellent
/10
(2627 reviews)See what guests said
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9.2
Exceptional
Location rating score
Exceptional location - 100 meters to the beach
Parking
Available
  • Bournemouth Beach1.05 km
  • Free Wi-Fi

    Cumberland Hotel

    27 East Overcliff Drive, Dorset, Boscombe, Bournemouth, United Kingdom, BH1 3AF - See map
    "I have stayed in lots of hotels in England and this was the best for value ,facilities and size of room"
    Michelle - 17 August 2016
    Excellent service
    8.6 rating for service
    Excellent cleanliness
    8.5 rating for cleanliness
    Excellent comfort
    8.0 room quality and comfort
    Very good facilities on premise
    7.9 facilities on premise
    • 950 meters to public transportation

    • Free airport transfer

    • 100 meters to the beach

    • Free Wi-Fi in all rooms!

    • Sauna

    Property ranking|Compared to 498 Bournemouth properties
    See all rankings
    Location score
    9.2/10
    Room comfort score
    8.0/10
    Room size
    23 sqm.
    Value for money score
    8.1/10
    Better than
    98
    %
    of Bournemouth properties
    Better than
    98
    %
    of Bournemouth properties
    Bigger than
    98
    %
    of Bournemouth properties
    Better than
    97
    %
    of Bournemouth properties
    Value for money8.1
    Distance to city center1 miles
    Location rating9.2
    Nearest airportBournemouth Airport (BOH)
    Distance to airport6.8 km

    Rooms available at Cumberland Hotel

    8.0
    Very good
    Room comfort & quality
    Double Superior
    Double Superior
    ...
      Enter dates to see prices
      Ocean View Double Room
      Ocean View Double Room
      ...
      • Room size: 22 m²/237 ft²
      • Ocean view
      • 1 double bed
      Enter dates to see prices
      Comfort Double Room
      Comfort Double Room
      ...
      • Room size: 18 m²/194 ft²
      • Shower and bathtub
      • 1 double bed
      Enter dates to see prices
      Superior Ocean View Room
      Superior Ocean View Room
      ...
      • Room size: 23 m²/248 ft²
      • Balcony/terrace
      • 1 double bed
      Enter dates to see prices
      Comfort Double or Twin Room
      Comfort Double or Twin Room
      ...
      • Room size: 18 m²/194 ft²
      • Shower and bathtub
      • 2 single beds or 1 king bed
      Enter dates to see prices
      Family Room (3 People)
      Family Room (3 People)
      ...
      • Room size: 33 m²/355 ft²
      • Balcony/terrace
      • 1 single bed and 1 double b...
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      Ocean View Family
      Ocean View Family
      ...
      • Room size: 29 m²/312 ft²
      • Balcony/terrace
      • 1 single bed and 1 double b...
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      Suite
      Suite
      ...
      • Room size: 53 m²/570 ft²
      • Balcony/terrace
      • 1 king bed
      Enter dates to see prices
      Comfort Single Room
      Comfort Single Room
      ...
      • Room size: 12 m²/129 ft²
      • Shower and bathtub
      • 1 single bed
      Enter dates to see prices
      Budget Single Room
      Budget Single Room
      ...
      • Non-smoking
      • Shower
      • 1 single bed
      Enter dates to see prices

      What people love about Cumberland Hotel

      • 8.8
        Excellent
        Location

        "It was a fabulous hotel, lovely rooms, great service, excellent location!"

        Emily

        |

        14 March 2016

      • 10.0
        Exceptional
        Staff 

        "A warm welcome from all staff and nothing was too much trouble."

        Carolyn

        |

        02 June 2016

      • 10.0
        Exceptional
        Staff 

        "The staff were fantastic - cheerful, helpful, professional."

        Thomas

        |

        15 September 2016

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      More about Cumberland Hotel

      More about Cumberland Hotel

      8.0
      Very good

      "The hotel is a lovely art deco building with polite and frie..."

      Michelle

      |

      17 August 2016

      An overview

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      Most talked about facilities

      Housekeeping
      3 mentions
      Swimming Pool
      2 mentions
      Food & Dining
      Breakfast

      What they offer

      10.0
      Exceptional

      "The Vertana restaurant was superb - I particularly enjoyed t..."

      Thomas

      |

      15 September 2016

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Continental
      Vegetarian
      Vegan
      Full English/Irish
      Gluten-free

      Restaurants on site

      Ventana Grand Café
      Menu:Buffet
      The Mirabelle Restaurant
      Cuisine:European, International, Italian
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      What guests think of this property

      Overall rating
      8.1
      Excellent
      From 2627 reviews
      Provided by verified guests of
      Agoda Reviews (40)Booking.com Reviews (2587)
      Rating via Agoda8.4
      /
      10
      Cleanliness8.5
      Facilities7.9
      Location9.2
      Room comfort and quality8.0
      Service8.6
      Value for money8.1
      High score for Bournemouth

      Most recent reviews for Cumberland Hotel

      Couple
      Stayed 1 night in February, 2019
      Comfort Double Room
      Exceptional10.0
      Lovely hotel good breakfast Nice staff overall very good
      Desmondfrom United KingdomReviewed February 16, 2019
      Solo traveler
      Stayed 5 nights in January, 2019
      Ocean View Double Room
      Excellent8.4
      ExcellentModernised pleasant hotel. Had large sea view room. Just showing a little wear and tear in placed. Staff were extremely helpful
      Gailfrom United KingdomReviewed January 24, 2019
      Family with teens
      Stayed 7 nights in August, 2017
      Comfort Double or Twin Room
      Excellent8.0
      Worth considering, but bathroom, noise and valeting are issuesMy son and I stayed at this hotel for seven nights on a bed and breakfast basis sharing a twin room. It is set on the East Cliff area of Bournemouth looking out to the sea. It is reasonably close to the beach and other facilities, about a half mile walk I thought. Check in was professionally handled and we took dinner in the hotel as it was a bit late. In fact, we did this on four nights. Dinner was good in terms of quality and value, about £20 per person, less if you book half board I guess. It was irritating to have to wait more than half an hour beyond our booked time on one occasion. Public areas were pleasant though the lift, only three people at a time, was too small. We had to use the stairs on occasion, fine for us but more difficult for others perhaps. The room was a small, recently refurbished twin. The two single beds were pushed together. We parted them each night but we were only able to leave nine inches or so between them. Cupboard and wardrobe space was sufficient for a weeks stay. Two easy chairs, a table and a desk were a plus as was the addition of a USB point for charging in addition to a reasonable number of electrical sockets. No fridge was provided but a hairdryer was. A smallish flat screen TV was centrally placed on the wall facing the bed. We did not use it so can't comment on channels. Wifi access was available and the signal was secure and the speed was about acceptable. The bathroom was large with a bath and shower available. The shower was not easy to use and while basic toiletries were provided, housekeeping did not always replace them so the frequent need to seek replenishment with reception was tiresome. In fact, housekeeping was a problem throughout our stay, culminating in our room not being valeted at all by 7.30 pm on one day. Drainage from the bathroom sink was slow, shower pressure was too low and the mirror above the sink too high for anyone less than about 6 feet tall to use easily. The heated towel rail was not sec
      Davidfrom United KingdomReviewed August 18, 2017
      Business traveler
      Stayed 3 nights in April, 2017
      Comfort Single Room
      Very good7.6
      Nice clean and tidy hotel No shower curtain/screen in bathroom so water just spilt all over a slippery tiled floor when showering so could of been very dangerous so on second night i decided to use the bath only to find there was no plug so back to the slow running shower i went
      Justenfrom United KingdomReviewed April 14, 2017
      Couple
      Stayed 2 nights in March, 2017
      Comfort Double Room
      Exceptional9.2
      Very fine choice, great atmosphere, good location, super staff!We really enjoyed the Cumberland. The room was very large and pleasant to be in, had been newly renovated. The young international staff are very friendly and the atmosphere in the bar and lounge is so good, I did not want to leave. It is on the cliff top equidistant to Bournemouth and Boscombe piers, all easily reachable by foot, if you are quick you can walk from the railway station in 12 minutes. Bournemouth was lovely, even in March, with super beaches and a nice, small town centre.
      Stuartfrom GermanyReviewed March 07, 2017

      Reviews of Cumberland Hotel from real guests

      Overall rating
      8.1
      Excellent
      From 2627 reviews
      Provided by verified guests of
      Agoda Reviews (40)Booking.com Reviews (2587)
      Rating via Agoda8.4
      /
      10
      Cleanliness8.5
      Facilities7.9
      Location9.2
      Room comfort and quality8.0
      Service8.6
      Value for money8.1
      High score for Bournemouth
      Rating
      9+ Exceptional (7)
      8-9 Excellent (12)
      7-8 Very Good (6)
      6-7 Good (2)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (11)
      Jun - Aug (8)
      Sep - Nov (5)
      Dec - Feb (4)
      All guests (40)
      All room types
      All languages

      Show reviews that mention 

      Showing 28 verified guest comments
      12
      10.0
      Exceptional
      Desmond from United Kingdom
      Couple
      Comfort Double Room
      Stayed 1 night in February, 2019

      Lovely hotel good breakfast ”

      Nice staff overall very good

      Reviewed February 16, 2019
      8.4
      Excellent
      Gail from United Kingdom
      Solo traveler
      Ocean View Double Room
      Stayed 5 nights in January, 2019

      Excellent”

      Modernised pleasant hotel. Had large sea view room. Just showing a little wear and tear in placed. Staff were extremely helpful

      Reviewed January 24, 2019
      8.0
      Excellent
      David from United Kingdom
      Family with teens
      Comfort Double or Twin Room
      Stayed 7 nights in August, 2017

      Worth considering, but bathroom, noise and valeting are issues”

      My son and I stayed at this hotel for seven nights on a bed and breakfast basis sharing a twin room. It is set on the East Cliff area of Bournemouth looking out to the sea. It is reasonably close to the beach and other facilities, about a half mile walk I thought. Check in was professionally handled and we took dinner in the hotel as it was a bit late. In fact, we did this on four nights. Dinner was good in terms of quality and value, about £20 per person, less if you book half board I guess. It was irritating to have to wait more than half an hour beyond our booked time on one occasion. Public areas were pleasant though the lift, only three people at a time, was too small. We had to use the stairs on occasion, fine for us but more difficult for others perhaps. The room was a small, recently refurbished twin. The two single beds were pushed together. We parted them each night but we were only able to leave nine inches or so between them. Cupboard and wardrobe space was sufficient for a weeks stay. Two easy chairs, a table and a desk were a plus as was the addition of a USB point for charging in addition to a reasonable number of electrical sockets. No fridge was provided but a hairdryer was. A smallish flat screen TV was centrally placed on the wall facing the bed. We did not use it so can't comment on channels. Wifi access was available and the signal was secure and the speed was about acceptable. The bathroom was large with a bath and shower available. The shower was not easy to use and while basic toiletries were provided, housekeeping did not always replace them so the frequent need to seek replenishment with reception was tiresome. In fact, housekeeping was a problem throughout our stay, culminating in our room not being valeted at all by 7.30 pm on one day. Drainage from the bathroom sink was slow, shower pressure was too low and the mirror above the sink too high for anyone less than about 6 feet tall to use easily. The heated towel rail was not sec

      Reviewed August 18, 2017
      7.6
      Very good
      Justen from United Kingdom
      Business traveler
      Comfort Single Room
      Stayed 3 nights in April, 2017

      Nice clean and tidy hotel ”

      No shower curtain/screen in bathroom so water just spilt all over a slippery tiled floor when showering so could of been very dangerous so on second night i decided to use the bath only to find there was no plug so back to the slow running shower i went

      Reviewed April 14, 2017
      9.2
      Exceptional
      Stuart from Germany
      Couple
      Comfort Double Room
      Stayed 2 nights in March, 2017

      Very fine choice, great atmosphere, good location, super staff!”

      We really enjoyed the Cumberland. The room was very large and pleasant to be in, had been newly renovated. The young international staff are very friendly and the atmosphere in the bar and lounge is so good, I did not want to leave. It is on the cliff top equidistant to Bournemouth and Boscombe piers, all easily reachable by foot, if you are quick you can walk from the railway station in 12 minutes. Bournemouth was lovely, even in March, with super beaches and a nice, small town centre.

      Reviewed March 07, 2017
      8.4
      Excellent
      Kiran from United Kingdom
      Couple
      Superior Ocean View Room
      Stayed 1 night in November, 2016

      Beautiful place to stay”

      The room was lovely and clean, and so warm in the evening too which was nice, will defo stay again 👍🏻👍🏻

      Reviewed November 04, 2016
      6.8
      Good
      Karen from United Kingdom
      Couple
      Comfort Double or Twin Room
      Stayed 2 nights in October, 2016

      It was okay !”

      The staff were friendly, the room was clean but it was looking tired and every time we entered the room you were hit with a damp, musty smell and we had to open the windows for a while and you certainly wouldn't want to hang your clothes in the wardrobe. So it was ok, I wouldn't recommend it to a friend and I would try a different one next time but it was ok for the money.

      Reviewed October 25, 2016
      10.0
      Exceptional
      Thomas from United Kingdom
      Family with young children
      Comfort Double Room
      Stayed 2 nights in September, 2016

      Nice hotel, amazing food ”

      We had a short break in Sept with the grandparents. They found the rooms quite hot and noisy with the window(s) open. Apart from that, we had a great time. The decor has a luxurious, bold feel - bags of Art Deco character. The staff were fantastic - cheerful, helpful, professional. The Vertana restaurant was superb - I particularly enjoyed the salads. There's a Sun evening to Fri lunchtime BOGOF on main courses which makes it spectacularly good value (better value than the main restaurant, I reckon, although we didn't try it). The wine wasn't cheap but it was excellent. Service was a little slow at times - no bad thing - so I'd let them know if you're in a hurry. The breakfast was outstanding. The heated outdoor pool was refreshing if a bit cold for our young son, although you can also use the facilities of the neighbouring hotel which has a lovely indoor pool. Plenty of (free) parking, a short walk to the beach and town, and decent (500Mb free per 24hr) internet too. I'm sure we'll go back. Most guests were fairly elderly but don't let that put you off if you're not. It was full for a reason - it's an excellent hotel.

      Reviewed September 15, 2016
      8.8
      Excellent
      Jusbir from United Kingdom
      Family with teens
      Family Room (3 People)
      Stayed 1 night in August, 2016

      Excellent”

      Beds were little bit tired plus thhe parking took one hour to find

      Reviewed September 01, 2016
      9.2
      Exceptional
      Rona from United Kingdom
      Couple
      Comfort Double or Twin Room
      Stayed 2 nights in August, 2016

      Lovely stay”

      Lovely hotel very friendly staff. Nothing was too much trouble.

      Reviewed August 27, 2016
      8.0
      Excellent
      Michelle from United Kingdom
      Family with young children
      Family Room (3 People)
      Stayed 1 night in August, 2016

      Beautiful hotel”

      The hotel is a lovely art deco building with polite and friendly staff at reception.The hotel was clean.It had a cocktail bar and lots of places to chill out and relax.The pool looked big,but I never used the pool.My room was fantastic,yes it wasn't modern but it was large and clean which is what you want in a hotel.What made the room for me was the balcony with loungers a table and chairs and views over the sea and pool.I have stayed in lots of hotels in England and this was the best for value ,facilities and size of room.I must add I have given this hotel a glowing review based on my hotel room which was a family room.My six year old loved the hotel and my mum .I don't know what the other rooms are like.I would stay there again.It is a 20min walk to Bournemouth pier but has a bus stop outside hotel.No negatives as I didn't need to complain about anything whilst I was there.Even though it was during August and a full hotel it did nt feel crowded.The lift was small but my mum doesnt like lift's so was planning on walking.We were on the first floor.The best three star I have stayed in.

      Reviewed August 17, 2016
      10.0
      Exceptional
      Carolyn from United Kingdom
      Family with teens
      Family Room (3 People)
      Stayed 2 nights in May, 2016

      Enjoyable stay”

      A warm welcome from all staff and nothing was too much trouble. Lovely food, clean room and surroundings. Could easily have stayed longer

      Reviewed June 02, 2016
      8.8
      Excellent
      Emily from United Kingdom
      Couple
      Comfort Double Room
      Stayed 2 nights in March, 2016

      Weekend break”

      It was a fabulous hotel, lovely rooms, great service, excellent location! The experience as a whole was amazing. I felt that the journals are very useful as they hold all the questions I had to ask! Although, me and my partner are young we felt a bit out of place. However, the hotel met all standards I had in place when I was researching it and with that very eligible people!

      Reviewed March 14, 2016
      8.3
      Excellent
      Carole from United Kingdom
      Family with teens
      Family Room (3 People)
      Stayed 1 night in August, 2014

      One night in Bournemouth”

      Fantastic position overlooking the beach. Very friendly and efficient staff. Great decor in-keeping with the art deco style.

      We only stayed for one night during the air show. Obviously both the resort and hotel were very busy for this event but the hotel did not feel crowded. Service was very good and efficient. Would definitely stay again.

      Reviewed September 01, 2014
      9.3
      Exceptional
      Maya from Bulgaria
      Solo traveler
      Comfort Single Room
      Stayed 2 nights in June, 2014

      Very clean great location nice breakfast ”

      Clean good location and breakfast

      All was great except no fridge and air con jn room

      Reviewed June 04, 2014
      7.7
      Very good
      STUART from United Kingdom
      Couple
      Comfort Double Room
      Stayed 1 night in March, 2013

      Very pleasant with friendly and helpful staff”

      Convenient location, On-site parking

      Optional two hour extension to the 11.00 Check-Out time. Cost £10. Comfortable lounge

      Reviewed March 10, 2013
      8.7
      Excellent
      KAREN from United Kingdom
      Solo traveler
      Comfort Single Room
      Stayed 1 night in May, 2012

      Good hotel, Great location ”

      Decor, view, staff

      booked this hotel at short notice and were delighted to find that we had been upgraded with a sea view room. Room size was adequate, bathroom large (long!). Decoration was as expected in a three star hotel and was in good condition. Decor in the public areas was fitting for an art deco style hotel. I loved the chrome urns/vessels in reception. Pool area and lido was impressive but due to the weather we could not make best use of it. Food was very good - especially the lamb shank in the Ventana brasserie. Service throughout was very good with all staff being very friendly and efficient. We liked it so much that we extended our stay, this being easily accommodated by the reception staff. An indoor swimming pool and other leisure activities are available at the sister hotel next door. Overall a very pleasant stay....and we shall definitely visit again

      Reviewed July 21, 2012
      4.3
      Andrew from United Kingdom
      Solo traveler
      Stayed 1 night in May, 2012

      Tired and depressing”

      Decent location.

      i was initially placed in a first floor room, with a panoramic view of the car park, next to the fire escape and the air conditioning ducts for the entire hotel. ironically, my room didn't have air conditioning and was uncomfortably hot. the bed springs had collapsed and the bathroom was not as clean as it should be. there was a wedding reception in the ground floor area below. my next room was much better, but still hot and a bit shabby. the lift holds a max. 3 people and is permanently full of the old and the infirm. wi-fi did not work in any part of the hotel. breakfast was ok, but by then i couldn't wait to get out and breath fresh air again. it's in a decent location and the exterior has a nice art deco appearance, but i would not recommend this hotel to anyone still in possession of their own teeth and hips.

      Reviewed June 10, 2012
      8.7
      Excellent
      KAREN from United Kingdom
      Business traveler
      Stayed 1 night in May, 2012

      great hotel- fantastic views”

      The views, rooms, and hospitality

      very happy with this booking. the hotel was lovely, and service good. didn't get chance to sample the pool, as we had to work late, but would definately use again, and recommend. better than a holiday inn express !

      Reviewed May 05, 2012
      8.0
      Excellent
      STEVE from United Kingdom
      Couple
      Stayed 2 nights in March, 2012

      Great location but room was bit dated ”

      Hotel was lcated in a great position in regard to beach, town and restaraunts

      on arrival we found the car park was very small so had to use another hotel in the chain up the street.the room was small and a little dated and small, the bathroom had very old fittings.we found the the staff very good aswell as the food which was very nice.we stayed two nights on a sunday and monday night but we found to our horror on the monday night there was a private function and disco which went on till midnight, we were offered earplugs to help with the noise and a change off room all around eleven oclock . it was such a shame it spoiled our trip

      Reviewed March 16, 2012
      12
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      Cumberland Hotel
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      • Exceptional location
      • Bournemouth Beach
      • Bournemouth Train Station is within 0.95 km