DoubleTree by Hilton Hotel London - Docklands Riverside

265 Rotherhithe Street, Waterloo and Southwark, London, United Kingdom, SE16 5HW
DoubleTree by Hilton Hotel London - Docklands Riverside
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Queen Guest Room - Guestroom DoubleTree by Hilton Hotel London - Docklands Riverside
Interior view DoubleTree by Hilton Hotel London - Docklands Riverside
Interior view DoubleTree by Hilton Hotel London - Docklands Riverside
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7.9
Very good
/10
(5883 reviews)See what guests said
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7.1
Very good
Location rating score
Very good location - 2.82 kilometers from city center
Parking
Available
  • Tower Bridge2.92 km
  • Tower of London3 km
  • London Eye5.98 km
  • Big Ben6.34 km
  • Houses of Parliament6.44 km
  • Westminster Abbey6.47 km
  • British Museum6.65 km
  • St. James's Park6.99 km
  • Buckingham Palace7.54 km
  • Camden Market9.06 km
  • Highlights and ratings

    4-star Hotel
    "Would recommend for everyone who is looking for a lovely hotel with easy access to entrap London but is located in lovely and quiet part of London jus..."
    Brigita - 14 January 2019
    Exceptional reputation
    Recommended by 87% of guests
    Very good facilities on premise
    7.8 facilities on premise
    Very good cleanliness
    7.5 rating for cleanliness
    Very good service
    7.5 rating for service
    • 710 meters to public transportation

    • Airport transfer

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Cheaper than 99% of all properties in London in the last 24 hoursCompared to 29,283 London properties at Agoda for various dates
    Property ranking|Compared to 29,283 London properties
    See all rankings
    Room comfort score
    7.1/10
    Cheapest price score
    Room size
    37 sqm.
    Value for money score
    7.0/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Bigger than
    99
    %
    of London properties
    Better than
    98
    %
    of London properties
    Value for money7.0
    Distance to city center7 km
    Location rating7.1
    Nearest airportLondon City Airport (LCY)
    Distance to airport5.7 km

    Rooms available at DoubleTree by Hilton Hotel London - Docklands Riverside

    Double Guest Room
    Double Guest Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    King Executive 1 Bed Suite
    King Executive 1 Bed Suite
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Junior Suite with River View
    King Junior Suite with River View
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Room size: 70 m²/753 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Twin Guest Room
    Twin Guest Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Executive Queen Room
    Executive Queen Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Double Double Deluxe Room
    Double Double Deluxe Room
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    King Guest Room
    King Guest Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
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    Two Bedroom Family Room
    Two Bedroom Family Room
    ...
    • Room size: 60 m²/646 ft²
    • Lake view
    • 1 double bed and 1 queen be...
    Enter dates to see prices
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    More about DoubleTree by Hilton Hotel London - Docklands Riverside

    More about DoubleTree by Hilton Hotel London - Docklands Riverside

    6.8
    Good

    "the room was clean."

    Won

    |

    22 August 2017

    An overview

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    Most talked about facilities

    Breakfast
    8 mentions
    Housekeeping
    5 mentions
    Swimming Pool
    2 mentions
    Food & Dining

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Full English/Irish

    Restaurants on site

    Columbia
    Cuisine:International
    Menu:Buffet

    Nearby restaurants

    British cuisine
    British cuisine
    Rum and Sugar
    730 m British
    Manhattan Grill
    870 m British, Grill, Steakhouse
    The Dock
    950 m British, Seafood
    Indian cuisine
    Indian cuisine
    Veranda
    760 m Indian
    Rajboy Restaurant
    1.0 km Indian
    The Curry Garden
    1.6 km Indian
    European cuisine
    European cuisine
    Columbia
    90 m European, Gluten Free, International
    Le Secret Des Rotisseurs
    500 m European, French
    1802 Bar Lounge & Dining
    620 m European

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of DoubleTree by Hilton Hotel London - Docklands Riverside from real guests

    Overall rating
    7.9
    Very good
    From 5884 reviews
    Provided by verified guests of
    Agoda Reviews (101)Booking.com Reviews (5782)
    Rating via Agoda7.3
    /
    10
    Cleanliness7.5
    Facilities7.8
    Location7.1
    Room comfort and quality7.1
    Service7.5
    Value for money7.0
    High score for London
    Rating
    9+ Exceptional (9)
    8-9 Excellent (13)
    7-8 Very Good (25)
    6-7 Good (17)
    <6 Below Expectation (20)
    Time of the year
    Mar - May (24)
    Jun - Aug (23)
    Sep - Nov (21)
    Dec - Feb (16)
    All guests (101)
    All room types
    All languages

    Show reviews that mention 

    Showing 84 verified guest comments
    12345
    9.2
    Exceptional
    Joyce from United Kingdom
    Solo traveler
    Double Guest Room
    Stayed 1 night in June, 2019

    Exceptional”

    I was very impressed with the welcome I received when booking in. The room was very, very clean and the quality of the furniture etc was very good. The bed was comfortable to sleep in. Perhaps there was an electrical point behind the curtains, the tea tray had to be placed on the floor near a socket, perhaps I should have been more inquisitive about electrical sockets. Will stay again. I was visiting my brother who lives nearby, but does not have the space for me to stay.

    Reviewed June 11, 2019
    10.0
    Exceptional
    Larry from United States
    Couple
    Queen Guest Room
    Stayed 5 nights in May, 2019

    Breakfast at the Doubletree Docklands is Excellent!”

    My wife and I stayed at the Doubletree Docklands for 5 days for a conference. All the staff was very attentive and pleasant. They feature an excellent free breakfast with an array of choices and even a cook to prepare your eggs the way you want them. Beautiful location. Highly recommended.

    Reviewed May 13, 2019
    8.4
    Excellent
    Hoon from Singapore
    Family with young children
    King Junior Suite with River View
    Stayed 2 nights in June, 2018

    Nice view in Junior Suite”

    Good spread of breakfast and nice ambience in Colombia. Fantastic view of River Thames from our room. Just that I have to carry our luggage from the reception to the other side of the tower to check in our room. The lift isn’t working well from this tower and I have to carry my own luggages from the stairs. This is too much considering as 4 to 5 star hotel! Can be quite noisy if you open up the balcony door. The restaurant closed at 1am and you can still heard the guests talking and laughing loudly even after 11+pm.

    Reviewed June 21, 2018
    8.3
    Excellent
    Shady from Egypt
    Family with young children
    Double Guest Room
    Stayed 3 nights in June, 2011

    Good Hotel but far from Center”

    Clean, Staff, Rooms

    the hotel itself is very good, the rooms are nice, clean and the food is very good. however the hotel is far away from oxford st, it is around a good 25 minutes away by metro. next time i would prefer staying in a closer hotel

    Reviewed June 24, 2011
    10.0
    Exceptional
    Brigita from United Kingdom
    Family with young children
    Queen Guest Room
    Stayed 3 nights in January, 2019

    Brilliant stay this weekend!”

    Lovely hotel and really nice staff! My family stayed there this weekend and they made their stay very comfortable and easy. Reception team were very helpful on arrival to arrange a sofa bed for my godson which wasn’t noted for some reason. Would recommend for everyone who is looking for a lovely hotel with easy access to entrap London but is located in lovely and quiet part of London just on the river!

    Reviewed January 14, 2019
    4.0
    Ali from New Zealand
    Business traveler
    Double Guest Room
    Stayed 6 nights in April, 2015

    Bad smelling, old hotel ”

    Price, location

    This hotel is terrible. Rooms have a very foul smell, the bed constantly moves and the mattress keeps sliding off. One night the curtain fell down. It's impossible to get reception on the phone. Terrible experience, would not stay here again

    Reviewed April 12, 2015
    9.0
    Exceptional
    Carol from United Kingdom
    Couple
    Double Guest Room
    Stayed 2 nights in September, 2012

    Excellent customer service on check in”

    Nice setting along side River Thames

    Lovely hotel have stayed here before and would definately stay again. Great location as lomg as you don't mind the short boat ride over to Canary Wharf. Customer service was exceptional at check in nothing was too much trouble. Large room, comfy bed aonle gripe would be shower not great.

    Reviewed September 13, 2012
    8.0
    Excellent
    zafar from United Kingdom
    Couple
    Double Guest Room
    Stayed 1 night in May, 2012

    Very good hotel - impressive customer service”

    Great buffet breakfast, nice view of Thames

    Enjoyed our stay it was worth every penny. This hotel's greatest plus point would have to be customer service, it's staff. Everyone we dealt with was warm, friendly and fell over themselves to help. Access to london attractions was with ease as it offered a free ferry to canary wharf and then the tube. Room was clean spacious and pleasant - although bathroom was bit small and possibly dated. The breakfast buffet was really good - huge selection was available and there is an area to sit outside right opposite Canary Wharf.

    Reviewed June 18, 2012
    8.0
    Excellent
    Granville from United Kingdom
    Couple
    Double Guest Room
    Stayed 2 nights in December, 2011

    Great location”

    Nice comfortable rooms at a good price. Easy access with complimentary ferry to Canary Wharf

    Second time we have stayed here and we have found it affordable and of a good standard without the hustle and bustle of central London. Easy to get into central London from Canary Wharf using the complimentery hotel ferry. Make sure you get the ferry schedule as it shuts down for a couple of one hour periods during the day/night! Otherwise you may be stuck at Canary Wharf for up to an hour waiting for a ferry! The only real negative was on our second night when the fire alarm went off. We made our way down to reception and the hotel staff did not appear to have a clue what they were doing. I dread to think what might have happened if it was a real fire! The front desk staff were still checking people in while the alarm was ringing!

    Reviewed December 13, 2011
    8.0
    Excellent
    Sharon from Ireland
    Couple
    Double Guest Room
    Stayed 2 nights in November, 2011

    Small rooms well equipped and very helpful staff”

    Big bathroom

    Good clean comfortable hotel rooms are small but well equipped. Staff are very helpful and friendly Nice small hotel bar but have two large tvs on and volume up with no one watching. Also when ordering drinks each drink arrived at different times rather then as one order up to 5 mins between each pRtu getting there drink only 3 in out group Good leisure facilities Great having costa coffee at bat

    Reviewed November 17, 2011
    8.0
    Excellent
    Pak from United Kingdom
    Solo traveler
    Stayed 5 nights in August, 2011

    Lovely hotel but not a really great location”

    breakfast buffet

    The room was very comfortable, fully air-conditioned. It can be quite cold at night. The shower tap in the washroom needs more instruction. The staff is helpful. The breakfast buffet is great, with a huge variety of food. The only thing I am really unsatisfied is the location of the hotel. There's only one bus outside it. I suggest that they should provide shuttle bus between the tube station and the hotel.

    Reviewed September 06, 2011
    8.0
    Excellent
    Favre from Switzerland
    Group
    Stayed 2 nights in May, 2011

    Very nice hotel at very attractive price”

    Price/quality ratio, rooms small but comfortables, transportation to subway

    This hotel is not really centered however there is a shuttle taking you to the closest subway station. After this everything is simple. Built in old docks houses style, this hotel includes a large amount of rooms, small but very clean. Friendly staff.

    Reviewed June 14, 2011
    9.0
    Exceptional
    Brett from Australia
    Couple
    Stayed 3 nights in April, 2010

    Hilton Docklands review”

    Great rooms and views. Good service and staff did everything to make our stay comfortable and pleasant.
    Location of hotel means that accessing the city is a little more difficult than we would have liked, and though there is a great shuttle bus service we did not know about where to catch it on our first night returning to the hotel. (We hadn't used to shuttle bus to leave the hotel that day.) There needs to be better signage or map information on the website or given on check-in. We were also disappointed that there was no free wifi, not even in the foyer of the hotel. This was available at all the other hotels and B&B's we stayed in over our six weeks holiday in France and the UK, even in airports and numbers of coffee shops! and so it would seem the Hilton should likewise provide such a service free of charge, at least in the lobby.

    We would highly recommend the Hilton Docklands to any prospective traveller. The room was very comfortable and spacious, in contrast to some other London hotels, a feature very appreciated over our three day stay. We also had a spectacular view of the river which we greatly enjoyed since the Thames has historically been the life blood of London. Breakfast was of the high standard we expected and staff were friendly and helpful.

    Reviewed May 20, 2010
    8.0
    Excellent
    Guy from France
    Couple
    Double Guest Room
    Stayed 4 nights in May, 2012

    Nice hotel. View on the river as requested.”

    Shuttle boat. Nice view.

    Easy access to London city center. Staff friendly. Satisfied!

    Reviewed May 25, 2012
    4.0
    CHO from Myanmar
    Business traveler
    Twin Guest Room
    Stayed 1 night in March, 2018

    Disappointed for no action of hotel staff”

    I tried to call to hotel for missing bag and some clothes in hotel. Cause when we left to Paris we requested some bags and langgues in the store room in hotel. But i tried to check with hotel's front desk but they keep transferred between house keeping dept and front desk and i did not get clear answer from them and i hold the phone such a long time and called 2 or 3 times. But no answer and very disappointed.

    Reviewed March 17, 2018
    7.7
    Very good
    Karl from Norway
    Business traveler
    Double Guest Room
    Stayed 1 night in August, 2015

    Good location, helpful staff, small room”

    Location, very good breakfast, clean and quiet property

    Th hotel is nice with h a great location. The rooms are small and he bathroom really is tiny. What I felt was the low point of the experience was the fact that the bathroom is so small that there is no place to set down your own toiletries. The sink is just that, no vanity. The check-in and out was a little too slow too, but that was probably because they were somewhat understaffed.

    Reviewed August 06, 2015
    7.7
    Very good
    claus from United States
    Couple
    Stayed 5 nights in June, 2015

    Good value for the money”

    Quick access to downtown via fast boat service

    Overall good value for the money. Good staff. Nice clean contemporary rooms. the bar sells a good burger. Access to the city is almost exclusively via boat.Hotel offers free boat shuttle pass to the other side of the Thames and good discounts for the speedboat to downtown that makes up for the somewhat remote location. only downside: No WiFi service in the rooms. just no signal.

    Reviewed July 02, 2015
    7.3
    Very good
    Louise from United Kingdom
    Family with teens
    Stayed 1 night in March, 2015

    Don't pay to Upgrade through Agoda.com”

    The views were amazing, especially at night. The bar was a cosy place to be. The beds were so comfortable

    I loved it. Although had other friends staying here too. I felt we were slightly 'ripped off' as I paid for an upgraded room when theirs was in fact larger and nicer. So I would suggest you don't do that. Also we were in a room which hasn't yet been refurbished but that said, it didn't look like it needed it much. The hotel was swanky. The staff very helpful.

    Reviewed March 23, 2015
    2.7
    Lee from United Kingdom
    Family with young children
    Stayed 2 nights in April, 2014

    Overpriced and lacking quality”

    Location

    Room was far from deluxe and in need of modernisation. Room service did not arrive until 1800. Power went off and spent 10 minutes phoning the guest services number, no one answered. Power came back on itself, still reported it but front desk not interested. There are better quality and better value hotels in London. The location was good for us (it's where we used to live) but it's quite far from the sights.

    Reviewed April 18, 2014
    3.7
    Lee from United Kingdom
    Family with young children
    Stayed 2 nights in April, 2014

    Typical over priced tired old hilton”

    Location

    Deluxe room had no fridge or drinking water in the room. It was quite small and in desperate need of modernisation. Staff are generally unhelpful ..... All in all typical Hilton. The location suited us but it is quite far from anything your average traveller wants to see ..... There are much better much cheaper in London.

    Reviewed April 18, 2014
    12345
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    DoubleTree by Hilton Hotel London - Docklands Riverside
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    • Very good location
    • Tower Bridge
    • DLR - Westferry Metro Station is within 0.71 km