Fortuna Hotel Hanoi
Fortuna Hotel Hanoi
See all 62 photos

"Very helpful staff."

Kanes

11 February 2018

Deluxe Double or Twin - Guestroom Fortuna Hotel Hanoi
Deluxe Double or Twin - Guestroom
See all 62 photos
Lobby Fortuna Hotel Hanoi
Lobby
See all 62 photos
Lobby Fortuna Hotel Hanoi
Lobby
See all 62 photos
Fitness center Fortuna Hotel Hanoi
Fitness center
See all 62 photos
See map Fortuna Hotel Hanoi
See map
Very good
Location
7.3
See all 62 photos Fortuna Hotel Hanoi
See all 62 photos
Removed from saved list

Fortuna Hotel Hanoi

Very good location
See what's nearby
Have a question for Fortuna Hotel Hanoi?
Very good
From 1319 reviewsSee what guests said
7.6
Recommended by 82% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 6 hours ago | 6 travelers are looking at this property right now
Executive King bed with Jacuzzi
Executive King bed with Jacuzzi
...
  • City view
  • 25 m²/269 ft²
  • 1 king bed
Enter dates to see prices
Deluxe King Room
Deluxe King Room
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Deluxe Double or Twin
Executive Deluxe Double or Twin
...
  • Pool view
  • 25 m²/269 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Club Room
Premier Club Room
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
Enter dates to see prices
Club Executive Suite
Club Executive Suite
...
  • 60 m²/646 ft²
  • Executive lounge access
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin
Deluxe Double or Twin
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe King Bed with Jacuzzi
Deluxe King Bed with Jacuzzi
...
  • Pool view
  • 25 m²/269 ft²
  • 1 king bed
Enter dates to see prices
Deluxe King/Twin with Breakfast - Early Bird 30Days Deal
Deluxe King/Twin with Breakfast - Early Bird 30Days Deal
...
    Enter dates to see prices
    Deluxe King Jacuzzi with Breakfsast - Last Minute Deal
    Deluxe King Jacuzzi with Breakfsast - Last Minute Deal
    ...
      Enter dates to see prices
      Deluxe King with Breakfast - Early Bird 20Days Deal
      Deluxe King with Breakfast - Early Bird 20Days Deal
      ...
        Enter dates to see prices
        Have a question for Fortuna Hotel Hanoi?
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Fortuna Hotel Hanoi

        More about Fortuna Hotel Hanoi

        "Good location and clean room"

        Reviewed 28 November 2016

        Jia W. from Malaysia

        |

        Business traveler

        An overview

        Show more

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        Nang Sai Gon 3
        1.1 km Vietnamese
        Pho Bo Thanh Long
        1.1 km Vietnamese
        Ngon Ngon Restaurant
        1.2 km Vietnamese
        Asian cuisine
        Asian cuisine
        Emperor KTV Japanese Restaurant
        30 m Asian, Japanese, Sushi
        Tiffin All Day Dining Restaurant
        30 m Asian, International, Japanese
        KOMBO - Singapore Clay Pot
        300 m Asian, Singaporean
        Cafe
        Cafe
        Lake View Food Center
        610 m Cafe, Diner, Grill
        Cong Caphe - Tran Huy Lieu
        640 m Cafe, Fast food
        StarClub 87 Lang Ha
        710 m Cafe

        What they offer

        "Facility is great"

        WONG from Hong Kong

        |

        Business traveler
        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show more

        Some helpful facts

        Show more

        Announcements

        New local traffic policy for pick hours are from 06:00 AM to 09:00 AM & 04:30 PM to 07:30 PM. No taxis are allowed to enter Lang Ha Street during this time. In the event guests are arriving by taxi during the above mentioned time, please ask the taxi driver for drop off at Intimex 15-17 Ngoc Khanh Street - Hotel nearby. Please contact the property directly for further assistance.

        Real reviews from real guests

        Agoda Reviews (1319)Booking.com Reviews (108)
        7.6
        Cleanliness7.8
        Facilities7.8
        Location7.3
        Room comfort and quality7.7
        Service7.8
        Value for money7.3
        Provided by verified guests of Agoda
        Filter guest comments by:
        Language
        English
        日本語
        한국어
        繁體中文 (香港)
        more
        Room type
        Deluxe Double or Twin
        Executive King bed with Jacuzzi
        Executive Deluxe Double or Twin
        Deluxe King Bed with Jacuzzi
        more
        Search reviews
        Now you can search for any keyword within the reviews
        Showing 998 verified guest comments
        12345
        6.0
        THI from Vietnam
        Business traveler
        Deluxe Double or Twin
        Stayed 1 night in June, 2018
        Value for money”
        Rate is higher than other hotel's
        Reviewed September 20, 2018
        5.6
        CHAO from Taiwan
        Group
        Deluxe Double or Twin
        Stayed 4 nights in July, 2018
        Change money”
        Why can't I exchange NT dollars for Vietnamese money?
        Reviewed August 31, 2018
        Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager
        Responded September 12, 2018
        Fortuna Hotel Hanoi
        7.6
        Very good
        yuan from Taiwan
        Business traveler
        Deluxe Double or Twin
        Stayed 1 night in August, 2018
        GOOD HOTEL”
        Good hotel and friendly staff.
        Reviewed August 20, 2018
        Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager
        Responded September 12, 2018
        Fortuna Hotel Hanoi
        7.2
        Very good
        Wee from Singapore
        Business traveler
        Deluxe Double or Twin
        Stayed 1 night in March, 2018
        Good Location”
        Good Location & good staff services.
        Reviewed August 09, 2018
        Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager
        Responded August 13, 2018
        Fortuna Hotel Hanoi
        8.4
        Excellent
        Eng from Singapore
        Business traveler
        Deluxe Double or Twin
        Stayed 1 night in June, 2018
        ENG”
        Clean and Comfortable
        Reviewed August 02, 2018
        Dear Value Guest, We are appreciated your feedback, We committed to bring highest service quality to all customers to meet their expectation. We are reviewing your feedback and we will improved on this to make it better. Best regards, Kevin Cong Senior Sales Manager
        Responded August 07, 2018
        Fortuna Hotel Hanoi
        10.0
        Exceptional
        Wei from Singapore
        Solo traveler
        Deluxe Double or Twin
        Stayed 2 nights in July, 2018
        Friendly”
        Friendly , they still remember you, you fill very welcome, helpful staffs and nice breakfast buffet. Shall be back again.
        Reviewed July 21, 2018
        Dear Value Guest, Thank you for your kind feedback. At Fortuna Hanoi, we will try our best service to meet customer expectation. We hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi on your next business trip to Hanoi. Best regards, Kevin Cong Senior Sales Manager
        Responded July 31, 2018
        Fortuna Hotel Hanoi
        8.4
        Excellent
        Kang from Vietnam
        Business traveler
        Deluxe Double or Twin
        Stayed 1 night in July, 2018
        Good location for Business”
        As you might find the hotel location for business, fortuna hanoi hotel location is convenient, all staff so friendly.
        Reviewed July 20, 2018
        Dear Value Guest, Thank you for your kind feedback. At Fortuna Hanoi, we will try our best service to meet customer expectation. We hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi on your next business trip to Hanoi. Best regards, Kevin Cong Senior Sales Manager
        Responded July 31, 2018
        Fortuna Hotel Hanoi
        5.6
        Chu
        Business traveler
        Deluxe Double or Twin
        Stayed 1 night in June, 2018
        How can I get the invoice/receipt?”
        How can I get the invoice/receipt? I asked the hotel and they said I have to contact Agoda. This is inconvenient
        Reviewed June 26, 2018
        Dear Value Guest Thank you for your contacting to Fortuna Hanoi. We are reviewing your feedback and we will improved on this to make it better. As current now the VAT hotel issue to Agoda only, however you can get the Folio only ( information your request are printed on A4 size paper with Fortuna stamp upon check out) Or the Folio with your name, stay date are printed… Please contact us if you wish to get it. Best regards, Kevin Cong Senior sales Manager
        Responded June 28, 2018
        Fortuna Hotel Hanoi
        10.0
        Exceptional
        YONG from Malaysia
        Business traveler
        Executive King bed with Jacuzzi
        Stayed 1 night in June, 2018
        Business hotel”
        Business hotel, convenient locations hotel.
        Reviewed June 14, 2018
        Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager
        Responded June 18, 2018
        Fortuna Hotel Hanoi
        10.0
        Exceptional
        Harsh from India
        Business traveler
        Deluxe Double or Twin
        Stayed 3 nights in May, 2018
        Value for money”
        Excellent
        Reviewed May 31, 2018
        Dear Value Guest, Thank you for your kind feedback. At Fortuna Hanoi, we will try our best service to meet customer expectation. We hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager
        Responded June 28, 2018
        Fortuna Hotel Hanoi
        8.0
        Excellent
        Chee from Singapore
        Business traveler
        Executive Deluxe Double or Twin
        Stayed 2 nights in March, 2018
        overall still good”
        i stayed here several times, and have no problem with it. but this time, there is a serious problem with the wifi.
        Reviewed April 05, 2018
        Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improved on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager
        Responded April 27, 2018
        Fortuna Hotel Hanoi
        8.0
        Excellent
        Kanes from United Kingdom
        Business traveler
        Deluxe Double or Twin
        Stayed 2 nights in February, 2018
        Good facilities. Outdoor swimming pool not suitable or inviting in the colder February climate. ”
        Very helpful staff. Good choice of competitively priced menu on the Tiffin Restaurant. Uninviting exercise and pool facilities was a downside.
        Reviewed February 11, 2018
        Dear Mr Kanes Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our products to meet the customer expectation, We look forward to seeing you on your next trip to Fortuna Hanoi. With kind regards, Kevin Cong Senior Sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        8.4
        Excellent
        CHUN from Singapore
        Business traveler
        Executive Deluxe Double or Twin
        Stayed 4 nights in January, 2018
        Nice”
        Located in the West of the city and away from heavy traffic areas. Very convenient to go anywhere in Hanoi. I like the 5 Star bed and adjustable air conditioning in updated rooms. Food maybe 3 to 4 Star.
        Reviewed January 13, 2018
        Dear Value Guest, Thank you for choosing Fortuna Hanoi and we are very delighted to know you enjoy your staying with us. At Fortuna Hanoi, we try to maintain high standard and always try to exceed your expectation. Moreover, I already shared your inspiring comments to our team; it is the motivation which encourages our team to improve the quality of our service. Once again, thank you for your feedback and we are looking forward to welcoming you back our hotel soon. Best regards, Kevin Cong Senior Sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        10.0
        Exceptional
        hyojoon from South Korea
        Solo traveler
        Deluxe Double or Twin
        Stayed 1 night in December, 2017
        good”
        good
        Reviewed January 10, 2018
        Dear Value Guest Thank you for your sharing your travel experiences. We are appreciated your feedback, we committed to bring highest service quality to all customers to meet their expectation. We are looking forward to welcoming you back in the near future time. Best regards, Kevin Cong Senior sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        8.4
        Excellent
        HONG from South Korea
        Solo traveler
        Deluxe King Room
        Stayed 1 night in September, 2017
        Its quiet good~”
        Its good for guy, not for family~
        Reviewed December 14, 2017
        Dear Value Guest Thank you for your rating us At Fortuna Hanoi, we will try our best service to meet customer expectation. Hope you enjoyed your stay. Best regards, Kevin Cong Senior Sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        3.6
        Louis from Singapore
        Business traveler
        Executive King bed with Jacuzzi
        Stayed 2 nights in November, 2017
        I felt cheated.”
        I booked an executive room with Jacuzzi on Agoda.com. Upon checked in, I was only assigned a room with bathroom no. 1406. Not worth the stay for the money paid.
        Reviewed December 01, 2017
        Dear Value Guest Thank you for your sharing your travel experiences. We are appreciated your feedback, we committed to bring highest service quality to all customers to meet their expectation. We are reviewing your feedback and we will improved on this to make it better. The room was assigned for you have broken the water pipe, it on the fully booked date so we have arrange you on other room. We are so sorry and apology for its not meet your expectation. We are looking forward to welcoming you back in the near future time. Best regards, Kevin Cong Senior sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        6.0
        MAKOTO from Singapore
        Business traveler
        Executive King bed with Jacuzzi
        Stayed 2 nights in November, 2017
        Convenient”
        As I stayed executive floor, it entitled to enter the executive lounge serving cocktails, finger snacks and so on during 7-9pm. this is quit nice benefit. as well as for breakfast, I can get it at executive floor lounge. it is not noisy, not crowded. Around the hotel, there are some Japanese restaurant. But there is no convenience stores. this is negative point.
        Reviewed November 08, 2017
        Dear Value Guest Thank you for your sharing your travel experiences. We are appreciated your feedback, we committed to bring highest service quality to all customers to meet their expectation. We are reviewing your feedback and we will improved on this to make it better. We are looking forward to welcoming you back in the near future time. Best regards, Kevin Cong Senior sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        5.6
        Sum from China
        Business traveler
        Deluxe Double or Twin
        Stayed 1 night in October, 2017
        Twins bed for single person”
        I've been to visit the hotel with my Company's colleagues for many times. Almost every time we can only get a twins bed room for single person when check-in...
        Reviewed October 17, 2017
        Dear Value Guest Thank you for your sharing your travel experiences. We are appreciated your feedback, we committed to bring highest service quality to all customers to meet their expectation. We are reviewing your feedback and we will improved on this to make it better. However , the rate plan for deluxe King size bed available, please select the right room you wish to booked. We are looking forward to welcoming you back in the near future time. Best regards, Kevin Cong Senior sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        10.0
        Exceptional
        Kwangho from South Korea
        Business traveler
        Deluxe Double or Twin
        Stayed 2 nights in September, 2017
        Good Service & Location”
        It was good to stay at Fortuna Hotel Hanoi. People are friendly, kind and the service is good. Also, the location is good to access to the new town of Hanoi and takes only 30 mins. to the old town of Hanoi by taxi as well.
        Reviewed September 11, 2017
        Dear Values Guest Thank you for your sharing with us of your travelling experiences. At Fortuna Hanoi, we try our best to accommodate all customer demand, we hope you to enjoy hotel services and facilities. With kind regards, Kevin Cong/ Senior Sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        8.0
        Excellent
        jhyjen from Taiwan
        Solo traveler
        Deluxe King Bed with Jacuzzi
        Stayed 2 nights in April, 2017
        Very good”
        I will come back and stay again.
        Reviewed August 24, 2017
        Dear Values Guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our products to meet the customer expectation, We look forward to seeing you on your next trip to Fortuna Hanoi. With kind regards, Kevin Cong Senior Sales Manager
        Responded March 09, 2018
        Fortuna Hotel Hanoi
        12345
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss