Francisco I Hotel
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9.1
Exceptional
/10
(4030 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Plaza Mayor190 m
  • Mercado de San Miguel260 m
  • Gran Vía400 m
  • Royal Palace of Madrid510 m
  • Museo Nac. Centro de Arte Reina Sofia1.09 km
  • Thyssen-Bornemisza Museum1.11 km
  • Prado Museum1.25 km
  • Buen Retiro Park1.99 km
  • Museo Sorolla2.33 km
  • Santiago Bernabéu Stadium4.26 km
  • Free Wi-Fi

    Francisco I Hotel

    15, Arenal Street, City Center, Madrid, Spain, 28013 - See map

    Don't miss out!

    11 travelers have booked today.

    "Location is absolutely incredible - close to metro for easy airport access and within walking distance to every sight and attraction in Madrid."
    Megan - 23 December 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent service
    8.7 rating for service
    Excellent facilities on premise
    8.4 facilities on premise
    • 210 meters to public transportation

    • Airport transfer

    • Located in heart of Madrid

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 99% of all properties in Madrid in the last 24 hoursCompared to 8,132 Madrid properties at Agoda for various dates
    Value for money8.6
    Distance to city center0 km
    Location rating9.6
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport12.7 km

    Rooms available at Francisco I Hotel

    8.2
    Excellent
    Room comfort & quality
    Standard Room
    Standard Room
    ...
    • Room size: 23 m²/248 ft²
    • Balcony/terrace
    • 1 double bed
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    Triple
    Triple
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 2 single beds and 1 sofa be...
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    Single
    Single
    ...
    • Room size: 23 m²/248 ft²
    • Balcony/terrace
    • 1 single bed
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    Double Superior
    Double Superior
    ...
    • Balcony/terrace
    • Shower
    • 2 single beds
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    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Balcony/terrace
    • Shower
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    Suite
    Suite
    ...
    • Balcony/terrace
    • Shower
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    Family Room
    Family Room
    ...
    • Shower
    • 2 single beds and 2 sofa be...
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    Deluxe Single
    Deluxe Single
    ...
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      Basic Triple
      Basic Triple
      ...
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        Opera Suite
        Opera Suite
        ...
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          Frequently asked questions

          What time is check-in and check-out at Francisco I Hotel?

          Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Francisco I Hotel?

          A stay at Francisco I Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Francisco I Hotel has a car park that's close to the property. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange both taxis or car rental.

          What is the smoking policy at Francisco I Hotel?

          Francisco I Hotel does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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          Explore the neighborhood

          What people love about Francisco I Hotel

          • 10.0
            Exceptional
            Staff 

            "Staff are helpful."

            lim

            |

            29 January 2017

          • 9.2
            Exceptional
            Breakfast

            "Lovely breakfast."

            Paul

            |

            27 August 2018

          • 9.2
            Exceptional
            Staff 

            "Friendly service."

            Paul

            |

            27 August 2018

          Property ranking|Compared to 8,132 Madrid properties
          See all rankings
          Value for money score
          8.6/10
          Location score
          9.6/10
          Service score
          8.7/10
          Cleanliness score
          8.9/10
          Better than
          99
          %
          of Madrid properties
          Better than
          99
          %
          of Madrid properties
          Better than
          99
          %
          of Madrid properties
          Better than
          99
          %
          of Madrid properties
          Up to 30% off with Agoda Insider Deals!

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          More about Francisco I Hotel

          More about Francisco I Hotel

          10.0
          Exceptional

          "Location is fantastic."

          lim

          |

          29 January 2017

          Description

          Show less

          Most talked about facilities

          Breakfast
          16 mentions
          Internet
          7 mentions
          Housekeeping
          6 mentions
          Taxi
          1 mention

          What they offer

          9.2
          Exceptional

          "We loved our stay."

          Megan

          |

          23 December 2018

          View all reviews
          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Nearby restaurants

          Spanish cuisine
          Spanish cuisine
          Cafe Bar la Canela
          50 m Spanish
          Restaurante Hileras Michel
          80 m Spanish
          Alhama
          90 m Spanish
          Indian cuisine
          Indian cuisine
          Indian Restaurant Bombay Blue
          660 m Indian
          Guru
          730 m Indian
          Restaurante Nassib
          760 m Indian
          Mediterranean cuisine
          Mediterranean cuisine
          El Escarpin
          40 m Mediterranean, Spanish
          Casa Gallega
          50 m Mediterranean, Seafood, Soups
          Rincon de Roque
          50 m Mediterranean, Spanish

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of Francisco I Hotel from real guests

          Overall rating
          9.1
          Exceptional
          From 4030 reviews
          Provided by verified guests of
          Agoda Reviews (186)Booking.com Reviews (3844)
          Rating via Agoda8.6
          /
          10
          Cleanliness8.9
          Facilities8.4
          Location9.6
          Room comfort and quality8.2
          Service8.7
          Value for money8.6
          High score for Madrid
          Rating
          9+ Exceptional (58)
          8-9 Excellent (44)
          7-8 Very Good (25)
          6-7 Good (10)
          <6 Below Expectation (9)
          Time of the year
          Mar - May (21)
          Jun - Aug (40)
          Sep - Nov (44)
          Dec - Feb (41)
          All guests (186)
          All room types
          All languages

          Show reviews that mention 

          Showing 146 verified guest comments
          12345
          8.4
          Excellent
          Alexandra from Switzerland
          Couple
          Standard Room
          Stayed 2 nights in July, 2019

          Modern hotel at great location!!”

          We loved it here. Staff very helpful and the hotel is very nice! The location is absolutely perfect. We would definitely stay here again on our next Madrid visit We did not have breakfast, so we can not tell anything about it. Had our room on the 6th floor. Great windows, very quiet (if people next door do not party...)

          Reviewed July 25, 2019
          9.2
          Exceptional
          Paul from Australia
          Couple
          Stayed 2 nights in August, 2018

          Excellent hotel”

          Located in a popular pedestian street but accessible by taxi or car at a intersection 10 steps away. Whole place sparkling clean. Had a room with a belcony looking down on the street. Comfortable bed. Lovely breakfast. Friendly service. In short excellent rare gem.

          Reviewed August 27, 2018
          9.3
          Exceptional
          AHMAD from Malaysia
          Couple
          Standard Room
          Stayed 2 nights in March, 2014

          Highly rated hotel which exceeded my expectations!”

          (1) Centrally located,with shopping an metro nearby (2) Friendly and helpful staff (speak English) (3) Nice clean rooms at reasonable rates

          We were very surprised at how nice the rooms were for the price. Can't beat the location (near SOL and Plaza Mayor) with restaurants (including Halal Muslim restaurants) and shopping in abundance. The OPERA metro from which you anywhere around Madrid is a stone's throw away and tour operators are in the vicinity, as well as must visit locations such as the Prado Museum. They call this Francisco Primero; primero it is and I'll be looking for the same during my next stay in Madrid. Hola!

          Reviewed March 11, 2014
          9.0
          Exceptional
          Chung from Hong Kong
          Couple
          Standard Room
          Stayed 1 night in September, 2013

          Very very good location”

          Good location, value for money, breakfast included

          - The location of the hotel is very good. You can shop whatever you want downstairs. Plaza Maya is a few minutes walking distance. - The only disadvantage is you have to walk up about 10 steps of stairs with your luggage to the hotel front desk. But the hotel staff will assist you to carry the luggage. - We have 4 adults and 4 big suitcases. The hotel staff arranged a Mercedez van to carry us to the airport. And only cost 30 euros.

          Reviewed September 12, 2013
          8.0
          Excellent
          Van from Vietnam
          Solo traveler
          Standard Room
          Stayed 3 nights in August, 2012

          Good service and good location”

          Free wifi

          would love to stay here again if i comeback to madrid. great location. good value for money and hotel is close to everything. full activities around hotel. good restaurants, bar and a nite club. super noisy from late until 8am and i could hear very clearly from my third floor room which is bad. otherwise would be perfecto!!!!

          Reviewed August 31, 2012
          9.0
          Exceptional
          Ying from Hong Kong
          Group
          Standard Room
          Stayed 1 night in June, 2012

          Very good hotel ”

          free wifi, Great location, new refurbished rooms

          lovely hotel, wifi was free and fast, reasonable price. bathrooms were lovely and clean, and the hotel couldn't have been more centrally located for the restaurants, bars and art galleries. easy to find foods and don't need to pay for traffic fee, save a lot!

          Reviewed June 11, 2012
          8.7
          Excellent
          Yohwan from South Korea
          Business traveler
          Standard Room
          Stayed 1 night in May, 2011

          Great location with very kind services in Madrid”

          Great value with good location

          I tried to find a cheap hotel but in the center. Hotel Francisco I is the most right match to me. Its location is in the center of the center of Madrid. It was very accessible to Opera, Real Palace, Gran Via and Sol. And staff if the hotel is very kind. The one thing I didn't like was no refrigerator. But kind staff helped me to put my stuff in the refrigerator of the reception. Hotel is under renovation. Maybe it would be better after finishing renovation.

          Reviewed May 30, 2011
          10.0
          Exceptional
          Sylvia
          Couple
          Standard Room
          Stayed 3 nights in June, 2019

          Exceptional”

          Great location and great employees.

          Reviewed July 08, 2019
          10.0
          Exceptional
          Sylvia
          Couple
          Standard Room
          Stayed 4 nights in June, 2019

          Great hotel!”

          Great location, great AC, very nice receptionist (specially a young guy with hair to the side) sorry forgot his name.

          Reviewed July 08, 2019
          9.2
          Exceptional
          Megan from France
          Couple
          Stayed 2 nights in December, 2018

          Don’t look for any other hotel in Madrid! This one has it all.”

          We loved our stay. Location is absolutely incredible - close to metro for easy airport access and within walking distance to every sight and attraction in Madrid. The room was superb and the towels were lush. The bed was extremely comfortable and we would not hesitate in recommending this hotel to anyone visiting Madrid. Thankyou for making our stay so wonderful

          Reviewed December 23, 2018
          9.2
          Exceptional
          Jovita from Philippines
          Solo traveler
          Standard Room
          Stayed 3 nights in January, 2019

          value for money”

          the hotel staff was very nice and efficient. location was great! merely a 2 minute or less walk to the famous St. Gine's churros place.

          Reviewed January 20, 2019
          8.3
          Excellent
          Rosa from United Kingdom
          Couple
          Standard Room
          Stayed 1 night in January, 2016

          It's all about the location!”

          Location, newly refurbished, free wifi

          Booked the hotel a month before our stay, so got a cheap rate. Chose the hotel primarily for its location, which was perfect, right in the centre and with good transportation links. We requested a room on a high floor, but was given one on the 2nd floor, which made the room feel dark and lacked privacy from the street. Was also disappointed with the bed, as although we booked a double, the room had 2 single beds. Staff were helpful and friendly. I think it's accurate to class this as a 2-star hotel. We were lucky with the rate we paid, as 2 weeks later, it was selling for nearly double, which it isn't worth it.

          Reviewed February 03, 2016
          10.0
          Exceptional
          Carmela from Philippines
          Family with teens
          Standard Room
          Stayed 2 nights in October, 2015

          the best 3 star hotel in the heart of the city”

          Clean, comfy big beds and helpful housekeeping staff

          we had such a pleasant stay at the hotel. The staff were all very helpful and friendly people. Agnes, their staff at the breakfast restaurant was very polite and helpful. She catered to all our needs. Aside from being a boutique hotel, this was very centrally located in all of madrid Arenal. Very near all attractions and restaurants. We would definitely come back to Francisco I Hotel.

          Reviewed November 17, 2015
          7.7
          Very good
          Erickson from Philippines
          Couple
          Standard Room
          Stayed 2 nights in December, 2013

          Lovely boutique hotel in a GREAT location! ”

          Location, nice room, free and fast Internet

          The location is absolutely great! It's along Calle del Arenal which is a pedestrian-only street full of restos, cafes, shops. Our room had a great view from the balcony. The modern theme is something to my liking. The staff are friendly as well. And the rates are competitive. I cant really say anything bad about this hotel. I highly recommend it. :)

          Reviewed December 25, 2013
          8.0
          Excellent
          Candice from Singapore
          Couple
          Standard Room
          Stayed 5 nights in October, 2013

          New renovated room in a great location”

          Good location, large room and close to subway

          Francisco I hotel is centrally located and provides easy access to tourist attractions. It is located on a busy shopping and food street. The standard room and toilet are of good size. The room is clean and bed sheets are changed daily. Internet speed is fast. The noise from the street is disturbing near mid night even though we are on level 5.

          Reviewed November 22, 2013
          8.3
          Excellent
          Gary from United States
          Solo traveler
          Standard Room
          Stayed 2 nights in September, 2013

          The most perfect location to explore Madrid from”

          perfect location, clean, friendly staff

          I was one of the less lucky ones to get a non-renovated room on the 5th floor beside the staircase to the breakfast area. Or maybe it was actually renovated, but just not as fancy or modern as the other ones. That doesn't mean it was a bad room. Mine had a small window facing the street. It was a very clean room, even the paint and tiles look new. The only issues worth pointing out are the shower head (one of those old-fashioned ones that doesn't move, and it's located in the center of the tub), a horizontal line that seems to be stuck on the LCD TV, and the noise coming from the hallway, especially people climbing up and down the staircase to the 6th floor for breakfast. Other than that, the room was perfect for my two-night stay. The hotel is centrally located, easy to get to (I took the Renfe from the airport, got off at Puerta del Sol, then walked a few minutes down Arsenal), and the staff spoke English. The bed was decent, and pillows were fluffy yet firm enough to support my big head. I would totally stay here again.

          Reviewed September 16, 2013
          9.3
          Exceptional
          Petra from Slovakia
          Family with teens
          Standard Room
          Stayed 9 nights in August, 2013

          no problems”

          location, friendly staff, fast internet

          I was really pleasant, the hotel provided everything I needed and I was more that satisafied. I can recommed this hotel to everyone. Reasonable price, great location, friendly staff and good breakfast.

          Reviewed August 26, 2013
          9.0
          Exceptional
          rosalind from United Kingdom
          Solo traveler
          Standard Room
          Stayed 5 nights in July, 2013

          best night's sleep ever in a hotel”

          comfortable bed, great location, value for money

          I have never had a more comfortable hotel bed. The air conditioning was very effective. So nice to have a balcony to watch the world go by. really excellent value for money. helpful staff. My television did not work, it was sorted out by the time I returned from my day out. The room cleaning was done early so it was possible to return in the afternoon for a siesta. The breakfast was adequate, but it would have been nice if it contained fresh fruit.

          Reviewed August 01, 2013
          8.3
          Excellent
          Amarjit from Malaysia
          Couple
          Standard Room
          Stayed 3 nights in June, 2013

          Nice, clean, centrally located hotel ”

          centrally located, very comfortable room, friendly and very helpful staff

          Value for money. Very comfortable stay with extremely warm and helpful staff. Initial room air conditioning failed, we were immediately offered another room and even given the option to be relocated to another hotel nearby. Excellent service.

          Reviewed July 12, 2013
          7.0
          Very good
          Li from China
          Couple
          Standard Room
          Stayed 2 nights in June, 2013

          Choice with perfect location”

          Location, location and location

          I would say location is the biggest selling point of this hotel to the travellers who prefer to do a lot of shopping. Sol square, palace, mayor plaza are all by walking within 5 minutes from this hotel. However, please be prepared to have a noisy night. You know, in such a central location, many bars and restaurants along the streets, countless pedestrian are passing by, you can imagine how would be the situation at night.

          Reviewed June 18, 2013
          12345
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          Francisco I Hotel
          |Excellent 8.6
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          • Exceptional location
          • Plaza Mayor
          • Ópera Metro Station is within 0.21 km