Fraser Residence Menteng Jakarta
Fraser Residence Menteng Jakarta
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Studio Premier - Room plan Fraser Residence Menteng Jakarta
Studio Premier - Room plan
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Lobby Fraser Residence Menteng Jakarta
Lobby
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Interior view Fraser Residence Menteng Jakarta
Interior view
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Interior view Fraser Residence Menteng Jakarta
Interior view
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Excellent
Location
8.5
See all 42 photos Fraser Residence Menteng Jakarta
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Fraser Residence Menteng Jakarta

Excellent location
- Inside city center
- What's nearby?
Excellent
From 807 reviewsSee what guests said
8.8
/
10
Exceptional room comfort and quality
9.4
Recommended by 92% of guests
Value for money8.7
Distance to city center2 km
Location rating8.5
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport11.0 km
  • 310 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

Room choices
9.4
Exceptional
Room comfort & quality
This property is in high demand!Booked 12 times since yesterday | 8 travelers are looking at this property right now
3 Bedroom Premier
3 Bedroom Premier
...
  • Room size: 124 m²/1335 ft²
  • City view
  • 2 single beds or 1 double b...
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2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 queen bed & 1 queen bed
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2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 90 m²/969 ft²
  • Non-smoking
  • 1 queen bed & 1 queen bed
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1 Bedroom Premier
1 Bedroom Premier
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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Studio Premier
Studio Premier
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Studio Executive
Studio Executive
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Room Two Bedrooms
Room Two Bedrooms
...
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    Studio Premier
    Studio Premier
    ...
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      Apartment Two Bedrooms
      Apartment Two Bedrooms
      ...
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        More about Fraser Residence Menteng Jakarta

        More about Fraser Residence Menteng Jakarta

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Indonesian cuisine
        Indonesian cuisine
        Dua Nyonya Restaurant
        410 m Indonesian
        D' Cost
        460 m Indonesian, Seafood
        Palalada
        620 m Indonesian
        Indian cuisine
        Indian cuisine
        KoMallas Indian Vegetarian Restaurant
        1.4 km Indian, Vegan, Vegetarian
        Martabak HAR
        3.0 km Indian
        Namaste Resto
        3.8 km Indian, Vegetarian
        Asian cuisine
        Asian cuisine
        Sop Buntut Cut Meutia
        180 m Asian, Indonesian
        Cahaya Kota
        240 m Asian, Chinese, Halal
        JP Bistro
        260 m Asian, Indonesian, International

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (807)Booking.com Reviews (1308)
        8.8
        /
        10
        Cleanliness9.2
        Facilities8.7
        Location8.5
        Room comfort and quality9.4
        Service8.8
        Value for money8.7
        Provided by verified guests of Agoda
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        All guests (807)
        All room types
        Showing 472 verified guest comments
        12345
        8.0
        Excellent
        Fazril from Malaysia
        Family with teens
        2 Bedroom Executive
        Stayed 1 night in November, 2018
        Unfriendly Employees”
        We reserved a smoking room but when we arrived they told us it was based on availability which is understandable yet frustrating. The woman who helped us with the check in was very serious and not friendly at all. Throughout our stay, there were always staffs near the counter who never acknowledge/greeted us whenever we go in or out of the hotel. However the staffs at the breakfast place greeted us with warm smiles and aided us with no hesitation.
        Reviewed November 12, 2018
        Dear Fazril, Thank you for sharing your review about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to our team courtesy of our Front Office team. Please be assured that I will coordinate the plans for these enhancements with our Operation Manager and her team for our continual improvement. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Kind Regards, Gary Loke General Manager
        Responded November 16, 2018
        Fraser Residence Menteng Jakarta
        8.8
        Excellent
        anindhita from Indonesia
        Family with young children
        1 Bedroom Executive
        Stayed 1 night in October, 2018
        Clean and good facilities”
        Fraser always have good facilities. Recommending this hotel for family with young children.
        Reviewed November 08, 2018
        Dear Anindhita, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Gary Loke General Manager
        Responded November 12, 2018
        Fraser Residence Menteng Jakarta
        8.0
        Excellent
        Wilfred from Singapore
        Business traveler
        Studio Executive
        Stayed 2 nights in October, 2018
        Large, comfortable and well-equipped room close to the Jakarta centre ”
        I liked the large room for the price level, well-equipped with everything that one might need for longer stays even. Breakfast was a good spread of western and local in a bright and airy room that became a chic restaurant by night. There are some restaurants including a small mall within 10mins walk, the large malls and hotels are about 15min by car in moderate traffic. However, during check-in I was not informed that they would put me into a smoker's room in spite of my booking request for a non-smoking room. After returning from dinner outside, I asked to change my room and was told there were no non-smoking rooms available until I threatened to sleep in the lobby. I got my room shortly, same type on a different floor. Rest of my 4 nights were uneventful except for the air-conditioning and toilet light that switched itself off and on sometimes. Thankfully it didn't bother me too much while I slept.
        Reviewed October 29, 2018
        Dear Wilfred, Thank you for taking the time to write this feedback and it is great to have you stay with us. We appreciate your review about our service and facilities and hope to welcome you again. Kind Regards, Gary Loke General Manager
        Responded November 05, 2018
        Fraser Residence Menteng Jakarta
        10.0
        Exceptional
        Vincent from Philippines
        Business traveler
        Studio Executive
        Stayed 4 nights in October, 2018
        Comfortable Stay, Close proximity to malls”
        Had a great stay in Fraser Menteng, room is clean, bed is comfortable. close proximity to malls, breakfast is great too.
        Reviewed October 22, 2018
        Dear Vincent, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Gary Loke General Manager
        Responded October 24, 2018
        Fraser Residence Menteng Jakarta
        6.8
        Good
        Grace from Indonesia
        Family with young children
        2 Bedroom Premier
        Stayed 1 night in October, 2018
        Foul smell”
        The bathroom has a real foul smell from drainage. Could not be tolerated especially at night. Stayed in 2 bedroom premier and the smell affected the entire suite
        Reviewed October 21, 2018
        Dear Grace, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience and while we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my apologies. I will personally addressed this issue with our Housekeeping and Engineering team members concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. Kind Regards, Gary Loke General Manager
        Responded October 22, 2018
        Fraser Residence Menteng Jakarta
        9.2
        Exceptional
        Elie from Australia
        Couple
        1 Bedroom Executive
        Stayed 1 night in October, 2018
        Best kept secret ”
        This is by far the nicest and best hotel in Jakarta. I have stayed in so many hotels in Jakarta during the past 20 years or so and this is way out in front. You feel so much at home and the staff attitude to service and customer needs is not put on. The staff certainly enjoy their work and it shows. Simply excellent simply the best I have stayed at
        Reviewed October 15, 2018
        Dear Pak Elie, Thank you for taking the time to share your stay experience at Fraser Residence Menteng. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your recent trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our guests whenever they stay with us. Thank you for your valued patronage and my team and I will look forward to welcoming you again. Kind Regards, Gary Loke General Manager
        Responded October 16, 2018
        Fraser Residence Menteng Jakarta
        10.0
        Exceptional
        jegenathan from Malaysia
        Family with young children
        2 Bedroom Premier
        Stayed 1 night in October, 2018
        great place to stay wth family”
        all extremely good :)
        Reviewed October 03, 2018
        Dear Jegenathan, Thank you for your review which will be shared with our team at Fraser Residence Menteng Jakarta. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience and we look forward to welcoming you again. Kind Regards, Gary Loke General Manager
        Responded October 05, 2018
        Fraser Residence Menteng Jakarta
        6.8
        Good
        Gi from South Korea
        Solo traveler
        2 Bedroom Executive
        Stayed 2 nights in September, 2018
        Clean, modern, spacious and good value.”
        Very clean and great room facility
        Reviewed October 02, 2018
        Dear Gi, We are glad that you had an enjoyable stay and will share your compliments with my team members. Thank you for sharing your experience and we look forward to welcoming you again. Kind Regards, Gary Loke General Manager
        Responded October 03, 2018
        Fraser Residence Menteng Jakarta
        10.0
        Exceptional
        Rafidah from Singapore
        Group
        2 Bedroom Executive
        Stayed 5 nights in September, 2018
        Awesome”
        Clean and still new facilities available. Even we saw there's someone cleaning the pool during our stay. Customer Service the best! I love how friendly and accomodating the staffs there. Love it!
        Reviewed September 26, 2018
        Dear Rafidah, Thank you for your feedback. We are glad to hear compliments of our team members at Fraser Residence Menteng Jakarta. Your kind words will be shared with our team during our Quarterly Communication Event. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for your valued patronage and we look forward to welcoming you again. Kind Regards, Gary Loke General Manager
        Responded September 26, 2018
        Fraser Residence Menteng Jakarta
        9.2
        Exceptional
        Charles from Philippines
        Business traveler
        1 Bedroom Executive
        Stayed 1 night in September, 2018
        great place to stay.”
        Everything was there. Great place to stay. Swimming pool can be little better though..
        Reviewed September 25, 2018
        Dear Charles, Thank you for your compliments for Fraser Residence Menteng during your recent stay in Jakarta. We are happy to hear that you have enjoyed our facilities and service and hope you will stay with us again. Kind Regards, Gary Loke General Manager
        Responded September 26, 2018
        Fraser Residence Menteng Jakarta
        6.0
        Lionel from Singapore
        Business traveler
        1 Bedroom Premier
        Stayed 1 night in September, 2018
        Good room, but location is not good though it appears to be in Central Jakarta on maps.”
        Very difficult to grab a taxi at the hotel due to (i) the road along which the hotel is at is a 2-lane road (ii) unlike many other good hotels in jakarta i've stayed at, they do not have an arrangement with an Indonesian taxi company e.g Bluebird to have taxis on standby. Not recommended for business travellers where being on time for meetings is important. (Ii) Rooms are good value for money, but the food quality is 'very average' for both in-room service as well as at the only cafe/restauarant at the hotel. (Ii) Lack of good restaurants nearby within walking distance, nor is there a convenience store nearby. This means you are 'stranded' and need to take a taxi whereever you go - see point (i) above. Am frequent traveller to jakarta for work.
        Reviewed September 06, 2018
        Dear Lionel, Thank you for taking the time to provide us with your review. I am truly sorry to hear about your unpleasant experience and while we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I have noted your observations for improvements to the availability of Bluebird taxis and food quality at our Relish Bistro. Please be assured that I will coordinate the plans for these enhancements with our respective team members. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. Kind Regards, Gary Loke General Manager
        Responded September 14, 2018
        Fraser Residence Menteng Jakarta
        6.4
        Good
        Abdulaziz from Saudi Arabia
        Family with young children
        2 Bedroom Executive
        Stayed 3 nights in August, 2018
        mini Hotel ”
        Mini Hotel evry things is small,
        Reviewed September 04, 2018
        Dear Abdulaziz, Thank you for taking the time to write this feedback and it is great to have you stay with us. We appreciate your review about our service and facilities and hope to welcome you again. Kind Regards, Gary Loke General Manager
        Responded September 05, 2018
        Fraser Residence Menteng Jakarta
        8.0
        Excellent
        Maram from Saudi Arabia
        Family with young children
        2 Bedroom Premier
        Stayed 1 night in August, 2018
        Very good”
        مكان الفطور ضيق جداً ومحدود كما انه لا يوجد لوبي
        Reviewed August 18, 2018
        Dear Maram, Thank you for taking the time to write this review and it is great to have you stay with us. We appreciate your review about our service and facilities and hope to welcome you again. Kind Regards, Gary Loke General Manager
        Responded August 28, 2018
        Fraser Residence Menteng Jakarta
        7.2
        Very good
        yehya from Saudi Arabia
        Family with teens
        2 Bedroom Executive
        Stayed 3 nights in August, 2018
        85”
        Ok
        Reviewed August 17, 2018
        Dear Yehya, Thank you for taking the time to write this review and it is great to have you stay with us. We appreciate your review about our service and facilities and we hope to welcome you again. Kind Regards, Gary Loke General Manager
        Responded August 28, 2018
        Fraser Residence Menteng Jakarta
        10.0
        Exceptional
        Christin from Indonesia
        Couple
        2 Bedroom Executive
        Stayed 1 night in July, 2018
        Clean”
        Rooms very spacious with the friendly staff
        Reviewed July 31, 2018
        Dear Christin, We are glad that you had an enjoyable stay. I will share your compliments with my team members. Thank you for sharing your experience and we look forward to welcoming you again. Kind Regards, Gary Loke General Manager
        Responded August 28, 2018
        Fraser Residence Menteng Jakarta
        10.0
        Exceptional
        Christin from Indonesia
        Group
        1 Bedroom Executive
        Stayed 2 nights in July, 2018
        Nice & Clean apartment”
        Everything u need is in the apartment from hair dryer, kitchen utensils, washing machine, microwave. The staffs are very helpful, including the porter. Only need more access cards for 2 BR. they only give 2 cards, one for power outlet, so basically only one left for 4 people in the room.
        Reviewed July 31, 2018
        Dear Christin, Thank you for your compliments of Fraser Residence Menteng Jakarta during your recent stay with us. We are delighted to hear that you have enjoyed our facilities and service and hope you will stay with us again. Kind Regards, Gary Loke General Manager
        Responded August 28, 2018
        Fraser Residence Menteng Jakarta
        10.0
        Exceptional
        Roshni from Indonesia
        Family with young children
        2 Bedroom Premier
        Stayed 1 night in July, 2018
        Nice and centrally located Hotel”
        Staff were really helpfully. Highly recomend this hotel.
        Reviewed July 19, 2018
        Dear Roshni, Thank you for your compliments for our Fraser during your recent stay. We are happy to hear that you have enjoyed our facilities and service and we hope you will stay with us again. Kind Regards, Gary Loke General Manager
        Responded July 24, 2018
        Fraser Residence Menteng Jakarta
        8.8
        Excellent
        Essam from Saudi Arabia
        Family with young children
        2 Bedroom Executive
        Stayed 1 night in July, 2018
        worth the money”
        it was great clean and quiet
        Reviewed July 12, 2018
        Dear Essam, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta. It is always encouraging for us to learn that our valuable residents are satisfied with our service and hope that we will have the pleasure of welcoming you again in the near future. Kind Regards, Gary Loke General Manager
        Responded July 24, 2018
        Fraser Residence Menteng Jakarta
        9.6
        Exceptional
        Dang from United States
        Business traveler
        Studio Executive
        Stayed 2 nights in July, 2018
        A great choice”
        I've stayed here a few times. Service is always excellent. I love how they make the croissants on site as they melt in your mouth. They seem to have simplified (economized?) on the breakfast buffet options compared to my first visit in February 2018 though.
        Reviewed July 08, 2018
        Dear Dang, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta. It is always encouraging for us to learn that our valuable residents are satisfied with our service and hope that we will have the pleasure of welcoming you again in the near future. Kind Regards, Gary Loke General Manager
        Responded July 24, 2018
        Fraser Residence Menteng Jakarta
        8.0
        Excellent
        Raihan from Indonesia
        Couple
        1 Bedroom Executive
        Stayed 1 night in April, 2018
        Good and Nice Hotel”
        We did our short break getaway and this hotel is good, room are clean, spacious, and same with the photo. Recommended to stay in JKT
        Reviewed July 05, 2018
        Dear Raihan, Thank you for your feedback which will be shared with the team at Fraser Residence Menteng Jakarta. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience and we look forward to welcoming you again. Kind Regards, Gary Loke General Manager
        Responded July 24, 2018
        Fraser Residence Menteng Jakarta
        12345
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