Galaxy Macau
Galaxy Macau
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"Staff was very friendly and prudent"

abhishek

29 April 2018

Galaxy City View King Room - Bedroom Galaxy Macau
Galaxy City View King Room - Bedroom
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Lobby Galaxy Macau
Lobby
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Lobby Galaxy Macau
Lobby
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Aerial view Galaxy Macau
Aerial view
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See map Galaxy Macau
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Excellent
Location
8.8
See all 53 photos Galaxy Macau
See all 53 photos
Removed from saved list
2016

Galaxy Macau

Excellent location
See what's nearby
Excellent
From 10728 reviewsSee what guests said
8.8
Recommended by 95% of guests
  • Free airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.9
Excellent
Room comfort & quality
This property is in high demand!Booked 27 times in the last 24 hours | 33 travelers are looking at this property right now
Premier Suite
Premier Suite
...
  • City view
  • 121 m²/1302 ft²
  • 1 king bed
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Galaxy Resort View King Room
Galaxy Resort View King Room
...
  • Pool view
  • 35 m²/377 ft²
  • 1 king bed
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Royal Suite
Royal Suite
...
  • City view
  • 71 m²/764 ft²
  • 1 king bed
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Galaxy City View King Room
Galaxy City View King Room
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed
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Galaxy Resort View Twin Room
Galaxy Resort View Twin Room
...
  • Pool view
  • 36 m²/388 ft²
  • 2 single beds
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Galaxy City View Twin Room
Galaxy City View Twin Room
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds
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Galaxy Suite
Galaxy Suite
...
  • City view
  • 77 m²/829 ft²
  • 1 king bed
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Bed & Breakfast - Deluxe City Twin
Bed & Breakfast - Deluxe City Twin
...
  • Shower and bathtub
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Deluxe City King
Deluxe City King
...
  • Shower and bathtub
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Deluxe Resort Twin
Deluxe Resort Twin
...
  • Shower and bathtub
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More about Galaxy Macau

More about Galaxy Macau

"It was a great stay, very clean and comfortable room."

Reviewed 13 March 2018

Lindy S. from Malaysia

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Rooms clean and spacious."

Austin from United States

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Skytop Wave Pool and Skytop Adventure Rapids close at sunset time and are subject to seasonal change.

Real reviews from real guests

Agoda Reviews (10728)Booking.com Reviews (3594)
8.8
Cleanliness9.2
Facilities9.2
Location8.8
Room comfort and quality8.9
Service9.0
Value for money8.5
Provided by verified guests of Agoda
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Galaxy City View King Room
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Showing 9029 verified guest comments
12345
8.0
Excellent
Edward from Macau
Family with young children
Galaxy City View Twin Room
Stayed 2 nights in September, 2018
Mehh”
I live in Macao and stayed here with my family for two nights seeking refuge from a super typhoon. As a five star hotel, the Galaxy did not disappoint. Excellent service, every amenity one could wish for, and apparently 120 restaurants to choose from. The artificial (fake) beach with wave pool was a big disappointment, however. The water in the "wave pool" is only about 2 feet deep and and the bottom is rubber or silicon, which is not at all pleasant to step on. The sand does not extend into the pool. As for the waves, they are intermittent and only about 6 inches high. If you want a real wave pool, I recommend Danang, Vietnam where there is a wave pool with real waves that you can actually surf on. All in all, I would not recommend the Galaxy Casino hotel except for an emergency stay unless you like to waste time and money in a casino and/or speak Mandarin.
Reviewed September 19, 2018
Dear Valued Guest, Thank you for taking time to share your valuable personal experience with us. We are delighted to read that you had an overall safe time with during the super typhoon with your family, and our staff bad provided excellent service to the guest. However, we are sorry to read that the Grand Resort Deck water facilities were not up to your expectations, and we have already shared your valuable comment with our management team for them to evaluate and make possible improvement. We appreciate the opportunity that you have given us for improving our customer experience. Should you wish to share more feedback with us please allow us to get in touch with you via the hotel direct website. We thank you for choosing us and look forward to welcome you back again soon in the nearest future. Best Regards, Cherry Quality Assurance Manager
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Galaxy Macau
8.8
Excellent
Kok from Singapore
Family with young children
Galaxy City View King Room
Stayed 3 nights in September, 2018
everything”
everything clear and nice and staff are friendly the best hotel ever i stay
Reviewed September 19, 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager
Responded September 20, 2018
Galaxy Macau
8.8
Excellent
Eunjung from South Korea
Family with young children
Galaxy City View Twin Room
Stayed 1 night in April, 2018
good”
very good
Reviewed September 18, 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager
Responded September 20, 2018
Galaxy Macau
8.0
Excellent
Ng from Singapore
Solo traveler
Galaxy City View Twin Room
Stayed 2 nights in September, 2018
Twin Deluxe room”
Will stay back this hotel on next holiday.
Reviewed September 13, 2018
Dear Valued Guest, It was our pleasure to have you here and thank you for taking time to share your personal experience with us. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Responded September 14, 2018
Galaxy Macau
8.0
Excellent
Peng from Singapore
Family with young children
Galaxy City View King Room
Stayed 1 night in September, 2018
Great hotel for young kids👍”
What love the pool & other rides or facilities they have , really fun & my gal enjoyed it very much!
Reviewed September 07, 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager
Responded September 11, 2018
Galaxy Macau
10.0
Exceptional
Shi from Singapore
Solo traveler
Galaxy City View Twin Room
Stayed 1 night in August, 2018
Excellent”
Include dental floss in toiletries
Reviewed September 02, 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager
Responded September 06, 2018
Galaxy Macau
10.0
Exceptional
MAN from Malaysia
Couple
Galaxy City View King Room
Stayed 1 night in August, 2018
Best Facilities”
Convenient shutter bus service to airport and tourist spot. Lot’s choices of F&B outlet inside: Chinese, Western, Korean, Japanese and dessert etc. Just opposite Cotai market street. Even the hotel itself you could take lots cool Instagram photos. Definitely recommended!
Reviewed September 02, 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel and enjoyed our restaurants and facilities. We hope to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager
Responded September 06, 2018
Galaxy Macau
9.6
Exceptional
Cheng from China
Family with young children
Galaxy City View King Room
Stayed 2 nights in June, 2018
Excellent choice for family vacation with kids”
Excellent! a lot fun on the "Grand resort deck", man made beach, waves, river drifting, etc... my kid just love it so much, good experience.
Reviewed August 16, 2018
Dear Valued Guest, It was our greatest pleasure to have you here. Thank you for your time sharing your valuable feedback with us and we are happy to read that you had an overall wonderful time with us and at Grand Resort Deck. We hope to welcome you back again in the near future and thank you for choosing us. Best Regards, Cherry Quality Assurance Manager
Responded August 16, 2018
Galaxy Macau
7.6
Very good
Ho from Hong Kong
Family with young children
Galaxy Resort View King Room
Stayed 1 night in September, 2017
Big Hotel and good swimming pool”
Big hotel and the kids love their sky swimming pool. But the room price is high in Macau!
Reviewed August 09, 2018
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for your time to share your valuable personal experience with us. We are happy to read that you and your family had enjoyed the Grand Resort Deck and had a wonderful time at Galaxy Macau. We hope to welcome you back again very soon in the nearest future. Best Regards, Cherry Quality Assurance Manager
Responded August 10, 2018
Galaxy Macau
9.6
Exceptional
Grant from Hong Kong
Business traveler
Galaxy City View King Room
Stayed 1 night in May, 2018
Always a great experience”
The Galaxy Macau is my go to whenever I'm in Macau assuming the room prices are surging due to holiday. The staff is always helpful and the food selection is one of the best compared to the other hotel groups.
Reviewed August 03, 2018
Dear Valued Guest, It was our pleasure to have you here and thank you for sharing your valuable feedback with us. We are glad to read that you had enjoyed the hotel environment and facilities, and had an overall wonderful time at Galaxy Macau. We look forward to welcome you back again soon in the near future. Best Regards, Cherry Quality Assurance Manager
Responded August 06, 2018
Galaxy Macau
10.0
Exceptional
Husin from Indonesia
Family with young children
Premier Suite
Stayed 1 night in June, 2017
Spacious room”
Great location and spacious room ... the staff is very friendly
Reviewed July 23, 2018
Dear Valued Guest, We are delighted to read that you had enjoyed the hotel environment, our service and also the hotel room. We can't wait to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Responded July 24, 2018
Galaxy Macau
10.0
Exceptional
Yang from China
Couple
Galaxy City View King Room
Stayed 1 night in June, 2018
Great as usual”
It's the second time I stay at this hotel. Great as usual.
Reviewed July 21, 2018
Dear Valued Guest, It was our greatest pleasure to have you as our guest and we are happy to know that you are returning back to Galaxy Macau! We hope to see you again soon in the nearest future and thank you for your supports and feedback. Best Regards, Cherry Quality Assurance Manager
Responded July 23, 2018
Galaxy Macau
10.0
Exceptional
Herry from Indonesia
Family with teens
Galaxy Resort View King Room
Stayed 2 nights in May, 2018
Amazing Galaxy Macao Hotel”
Best view ever to the city. Price is match with all facilities. very big room.
Reviewed July 10, 2018
Dear Valued Guest, We are delighted to know that you had enjoyed the hotel room and also all the other facilities. We hope to welcome you back again in the near future and thank you for choosing us. Best Regards, Cherry Quality Assurance Manager
Responded July 11, 2018
Galaxy Macau
9.6
Exceptional
hendrik from Indonesia
Family with young children
Galaxy City View King Room
Stayed 2 nights in July, 2018
Great holiday at galaxy hotel macau”
Really wonderful holiday...they have 3 kind of pool and kidz island is the best pool for family. Worth it to try. All amenities in the room also luxurious.
Reviewed July 08, 2018
Dear Valued guest, Thank you for your time for the positive feedback. We are happy to know that you had an overall wonderful experience at Galaxy Macau and had great time at the Grand Resort Deck with your family. We can't wait to welcome you back again in the near future! Best Regards, Cherry Quality Assurance Manager
Responded July 09, 2018
Galaxy Macau
8.0
Excellent
Budy from Indonesia
Group
Galaxy City View Twin Room
Stayed 1 night in June, 2018
Good service ”
I stayed here for one night. Overall the room is comfortable. And the staff in the front desk is really helpful and friendly. Nice pool. But I can't bring my friends to enter the pool because they didn't stay at the hotel.
Reviewed July 02, 2018
Dear Valued Guest, Thank you for taking time to share your valuable feedback with us. We are glad to read that you had an overall great stay with us and your recognition to our staffs. It was greatest pleasure to have you here and we hope to see you again soon in the near future! Best Regards, Cherry Quality Assurance Manager
Responded July 06, 2018
Galaxy Macau
8.4
Excellent
Yuen from Hong Kong
Family with young children
Galaxy City View King Room
Stayed 1 night in June, 2018
Relax Experience”
我在天浪淘園玩了兩天,兒子完全唔想走,實在太好玩啦。可惜浴室太多人,沖涼間有尿味,有點影響整體衛生。除此之外,都 覺得好滿意。由於三點才可check in, 但天浪淘園在六點就要關閉,玩既時間有點短。好在第二天check out黎還可入場再玩,才能盡興。 房間mini bar有大量飲品可供應, 令人驚喜。
Reviewed June 26, 2018
尊敬的Yuen, 非常感謝您的寶貴意見和反饋。對於您所提及淋浴間的衛生問題我們絕對不能容忍,並且已經把您的意見反映給相關部門,以杜絕同類的事情再次發生。感謝您指出我們的不足,我們期待您的再次光臨。 Cherry 銀河服務質量評估經理
Responded June 29, 2018
Galaxy Macau
9.6
Exceptional
Elvira from Indonesia
Family with young children
Galaxy City View King Room
Stayed 3 nights in June, 2018
Good”
Everything is good.
Reviewed June 25, 2018
Dear Elvira, Thank you for taking time to review our hotel. We are delighted to read that you had an overall good experience with us. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Responded June 29, 2018
Galaxy Macau
8.0
Excellent
victoria from Malaysia
Couple
Galaxy City View King Room
Stayed 1 night in April, 2018
good”
I think they should be more flexible for check in time and accommodate to guest request.
Reviewed June 17, 2018
Dear victoria, Thank you for taking time to review our hotel. It was our pleasure to have you here and we appreciate your feedback that allow us to have the opportunity to improve our customer staying experience. We hope to welcome you back again soon in the near future. Best Regards, Quality Assurance Manager
Responded June 18, 2018
Galaxy Macau
9.6
Exceptional
caroline from Indonesia
Family with young children
Galaxy City View King Room
Stayed 3 nights in June, 2018
very good hotel and facility”
the location was great and lots of restauranf downstairs
Reviewed June 17, 2018
Dear caroline, Thank you for taking time to review our hotel. We are happy to see that you had enjoyed our hotel environment and had a great time with us. It was our pleasure to have you here and we hope to welcome you back again soon in the near future. Best Regards, Quality Assurance Manager
Responded June 18, 2018
Galaxy Macau
10.0
Exceptional
ai from Malaysia
Family with young children
Galaxy City View King Room
Stayed 3 nights in June, 2018
Exceptional”
Excellent
Reviewed June 07, 2018
Dear ai, It was our pleasure to have you here and thank you for taking time to review our hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Shea Quality Assurance Manager
Responded June 08, 2018
Galaxy Macau
12345
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