Galaxy Macau
Galaxy Macau
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Galaxy City View King Room - Bedroom Galaxy Macau
Galaxy City View King Room - Bedroom
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Lobby Galaxy Macau
Lobby
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Lobby Galaxy Macau
Lobby
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Aerial view Galaxy Macau
Aerial view
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Excellent
Location
8.8
See all 58 photos Galaxy Macau
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Removed from saved list
2016

Galaxy Macau

Excellent location
Excellent
From 10349 reviewsSee what guests said
8.8
Recommended by 94% of guests
  • Free airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.9
Excellent
Room comfort & quality
Don't miss out!27 travelers are looking at this property right now | 14 travelers have booked today.
Premier Suite
Premier Suite
...
  • City view
  • 121 m²/1302 ft²
  • 1 king bed
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Galaxy Resort View King Room
Galaxy Resort View King Room
...
  • Pool view
  • 35 m²/377 ft²
  • 1 king bed
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Royal Suite
Royal Suite
...
  • City view
  • 71 m²/764 ft²
  • 1 king bed
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Galaxy City View King Room
Galaxy City View King Room
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed
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Galaxy Resort View Twin Room
Galaxy Resort View Twin Room
...
  • Pool view
  • 36 m²/388 ft²
  • 2 single beds
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Galaxy City View Twin Room
Galaxy City View Twin Room
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds
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Galaxy Suite
Galaxy Suite
...
  • City view
  • 77 m²/829 ft²
  • 1 king bed
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Bed & Breakfast - Deluxe City Twin
Bed & Breakfast - Deluxe City Twin
...
  • Shower and bathtub
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Deluxe City King
Deluxe City King
...
  • Shower and bathtub
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Deluxe Resort Twin
Deluxe Resort Twin
...
  • Shower and bathtub
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More about Galaxy Macau

More about Galaxy Macau

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Announcements

Skytop Wave Pool and Skytop Adventure Rapids close at sunset time and are subject to seasonal change.

Real reviews from real guests

Agoda Reviews (10349)Booking.com Reviews (3930)
8.8
Excellent
Read reviews from:
Cleanliness9.2
Facilities9.2
Location8.8
Room comfort and quality8.9
Service9.0
Value for money8.5
Provided by verified guests of Agoda
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Galaxy City View King Room
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Showing 8895 verified guest comments
12345
8.0
Excellent
victoria from Malaysia
Couple
Galaxy City View King Room
Stayed 1 night in April, 2018
good”
I think they should be more flexible for check in time and accommodate to guest request.
Reviewed June 17, 2018
Dear victoria, Thank you for taking time to review our hotel. It was our pleasure to have you here and we appreciate your feedback that allow us to have the opportunity to improve our customer staying experience. We hope to welcome you back again soon in the near future. Best Regards, Quality Assurance Manager
Responded June 18, 2018
Galaxy Macau
9.6
Exceptional
caroline from Indonesia
Family with young children
Galaxy City View King Room
Stayed 3 nights in June, 2018
very good hotel and facility”
the location was great and lots of restauranf downstairs
Reviewed June 17, 2018
Dear caroline, Thank you for taking time to review our hotel. We are happy to see that you had enjoyed our hotel environment and had a great time with us. It was our pleasure to have you here and we hope to welcome you back again soon in the near future. Best Regards, Quality Assurance Manager
Responded June 18, 2018
Galaxy Macau
10.0
Exceptional
ai from Malaysia
Family with young children
Galaxy City View King Room
Stayed 3 nights in June, 2018
Exceptional”
Excellent
Reviewed June 07, 2018
Dear ai, It was our pleasure to have you here and thank you for taking time to review our hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Shea Quality Assurance Manager
Responded June 08, 2018
Galaxy Macau
6.8
Good
TEOH from Malaysia
Group
Galaxy City View King Room
Stayed 1 night in April, 2018
clean..”
but little far to other casino
Reviewed June 07, 2018
Dear TEOH, Thank you for taking time to review our property and share your personal experience with us. We are delighted to read that you had an overall great stay with us at Galaxy Macau. We always look for ways to improve our customer experience and thank you for sharing your thoughts and giving us opportunities. For our guests convenience, we do provide shuttle buses for easy access to Galaxy Macau (all five hotels), Broadway Macau and other major locations in Macau. The complimentary shuttle service covers the border gate, Macau International Airport, Macau and Taipa Ferry Terminals, as well as Macau's major attractions. We also do have the Cotai connection routes that allow easy access to other Cotai properties. We hope to welcome you back again soon in the near future to enjoy our facilities. Best Regards, Cherry Shea Quality Assurance Manager
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Galaxy Macau
10.0
Exceptional
Yuen from Singapore
Couple
Galaxy City View King Room
Stayed 1 night in May, 2018
Feel like VIP”
Room was big with super king bed. Hotel was grand and luxurious. Swim pool and wave pool too. Cross opposite to Taipa village. Free shuttle bus from Taipa. Can take free shuttle bus to Star World Hotel and proceed to Senado Square and Fisherman Wharf. Just bring HKD will do but be careful of the change in MOP at local shops.
Reviewed June 03, 2018
Dear Yuen, It was our pleasure to have you with us at Galaxy hotel and thank you for taking time to share your positive feedback with us. We are happy to read that you had an overall enjoyable stay with us and we hope to see you again soon in the coming future. Best Regards, Cherry Shea Quality Assurance Manager
Responded June 04, 2018
Galaxy Macau
10.0
Exceptional
Melody from Philippines
Group
Galaxy City View Twin Room
Stayed 1 night in May, 2018
fantastic”
always nice to be back here
Reviewed May 21, 2018
Dear Melody, It was our pleasure to have you here and thank you for taking time to review our hotel. We look forward to welcome you back again at Galaxy Macau. Best Regards, Cherry Shea Quality Assurance Manager
Responded May 22, 2018
Galaxy Macau
6.4
Good
Panu from Thailand
Group
Galaxy City View King Room
Stayed 2 nights in May, 2018
Good”
Have to pay additional charge $1960 after paid full amount at Agoda price
Reviewed May 20, 2018
Dear Panu, Thank you for taking time to share your valuable feedback with us. We are sorry to hear that the hotel charges had caused your confusion. I have already shared your feedback with our related team and though the investigation we would like to share the result with you. Please allow us to get in touch with you via the hotel official website for further discussion as we would like to protect your personal data. We look forward to hear from you and thank you for letting us know. We hope to see you again soon in the near future. Best Regards, Cherry Shea Quality Assurance Manager
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Galaxy Macau
6.4
Good
john from United States
Business traveler
Galaxy Resort View King Room
Stayed 4 nights in May, 2018
Good”
Get rid of their business goal. There goal is money and money no customer satisfaction
Reviewed May 15, 2018
Dear John, I am very sorry to hear the unpleasant experience that you have encountered at Galaxy Macau. Please allow us to get more information about your experience via contact us though the hotel direct website. We are very much appreciate for your thoughts and comments and we really hope we can do something for you to recover your experience. Best Regards, Cherry Shea Quality Assurance Manager
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Galaxy Macau
9.6
Exceptional
Herry from Indonesia
Family with teens
Galaxy City View Twin Room
Stayed 2 nights in May, 2018
BEST HOTEL IN MACAO !!!”
AMAZING ...
Reviewed May 14, 2018
Dear Herry, It was our pleasure to have you and your family here. We are happy to read your compliment with the amazing rating. Thank you for choosing us during your last visit in Macau and we look forward to welcome you back again in the coming future! Best Regards, Cherry Shea Quality Assurance Manager
Responded May 15, 2018
Galaxy Macau
10.0
Exceptional
Jefryanto from Indonesia
Group
Galaxy City View King Room
Stayed 2 nights in May, 2018
wonderfull”
Amazing hotel, thank for the experience galaxy. Next time sure come again.
Reviewed May 13, 2018
Dear Jefryanto , It was our pleasure to have you here and thank you for taking time to write us your valuable feedback. We are happy to read that you had an overall wonderful time with us and we look forward to welcome you back again! Best Regards, Cherry Shea Quality Assurance Manager
Responded May 14, 2018
Galaxy Macau
7.6
Very good
JAMES from Indonesia
Couple
Galaxy City View King Room
Stayed 2 nights in May, 2018
Nice hotel with big room”
Me and my wife stay 2 nights and we enjoy it very much. It was a nice touch that they give us a complementary cake for us to celebrate our anniversary during our stay.
Reviewed May 11, 2018
Dear JAMES, It was our pleasure to have you and your beloved one celebrating your special day with us and we are glad to know that you had an overall wonderful experience with us at Galaxy Hotel. Thank you for taking the time to share you valuable personal experience and we can't wait to welcome you back again for celebrate the special days in the near future. Happy anniversary again and we will see you again soon! Best Regards, Cherry Shea Quality Assurance Manager
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Galaxy Macau
8.0
Excellent
LEE from Malaysia
Couple
Galaxy City View King Room
Stayed 3 nights in May, 2018
Overall is better”
Transportation is good
Reviewed May 10, 2018
Dear LEE, Thank you for taking time to review our hotel and we are delighted to read that you had an overall great experience and enjoyed our hotel facilities. We look forward to see you again soon in the coming future. Best Regards, Cherry Shea Quality Assurance Manager
Responded May 14, 2018
Galaxy Macau
8.4
Excellent
Karin from Singapore
Couple
Galaxy City View King Room
Stayed 4 nights in May, 2018
Excellent”
I highly recommend this hotel. There are many shuttle buses provided by this hotel. There is never a shortage of well mannered staff. They are all over rendering us help whenever we need .There is no lack of restaurant. Totally convenient.
Reviewed May 10, 2018
Dear Karin, Thank you for taking time to write us the positive feedback with a perfect rating. We are happy to read that you had an overall wonderful time at Galaxy Hotel and enjoyed our staff service and restaurants. We are looking forward to serve you again in the near future. Best Regards, Cherry Shea Quality Assurance Manager
Responded May 14, 2018
Galaxy Macau
8.8
Excellent
Fen from Malaysia
Business traveler
Galaxy City View King Room
Stayed 1 night in May, 2018
Excellent service”
Their staffs are super friendly when 1st step came out from their shuttle bus. Especially offer an immediately assistant to carry my 26inch heavy luggage once i walked to the main door. So effiencient and helpful with a smile. Will be back soon again.
Reviewed May 04, 2018
Dear Fen, Thank you for staying with us and it was our pleasure to have you here at Galaxy Hotel. We are delighted to read that you front services staff provided great service to you upon your arrival and we are looking forward to welcome you back again in the near future. Best Regards, Cherry Shea Quality Assurance Manager
Responded May 07, 2018
Galaxy Macau
8.8
Excellent
Woon from Malaysia
Family with young children
Galaxy City View Twin Room
Stayed 3 nights in June, 2017
Best Hotel in Macau”
The only hotel i will stay at in Macau
Reviewed May 02, 2018
Dear Woon, Thank you for taking time to review our property and we are happy to read such a positive and motivate comment. We look forward to see you again very soon in the near future for your next visit in Macau. Best Regards, Cherry Shea Quality Assurance Manager
Responded May 03, 2018
Galaxy Macau
8.8
Excellent
Woon from Malaysia
Family with young children
Galaxy Resort View King Room
Stayed 3 nights in June, 2017
Great Hotel”
The only hotel i will stay at in Macau
Reviewed May 02, 2018
Dear Woon, Thank you for taking time to review our property and we are happy to read such a positive and motivate comment. We look forward to see you again very soon in the near future for your next visit in Macau. Best Regards, Cherry Shea Quality Assurance Manager
Responded May 03, 2018
Galaxy Macau
9.6
Exceptional
Maria from Philippines
Group
Galaxy City View Twin Room
Stayed 2 nights in April, 2018
Worth the hefty price tag”
Over-all classy, cozy, and cool. Beautiful surroundings, great facilities, and the rooms are superb. Very much worth every cent.
Reviewed April 30, 2018
Dear Maria, Thank you for taking time to write us your valuable experience and we are glad to see that your had enjoyed our hotel facilities and had a wonderful stay with us. We look forward to see you again in the future. Best Regards, Cherry Shea Quality Assurance Manager
Responded April 30, 2018
Galaxy Macau
8.8
Excellent
Yim from Singapore
Family with young children
Galaxy City View Twin Room
Stayed 1 night in December, 2017
Love this hotel”
Stayed in this hotel with my sis and nieces. Clean and spacious room, lovely environment, child-friendly pools and friendly staff. Location is excellent with lots of amenities nearby. Shall be back if I drop by Macau again.
Reviewed April 30, 2018
Dear Yim. It was our pleasure to have you and your family here and thank you for choosing our hotel during your last visit in Macau. We are delighted to read that your had an wonderful experience with us and enjoyed our hotel environment and facilities. We can't wait to welcome you again very soon in the near future. Best Regards, Cherry Shea Quality Assurance Manager
Responded April 30, 2018
Galaxy Macau
10.0
Exceptional
abhishek from India
Business traveler
Galaxy City View Twin Room
Stayed 1 night in April, 2018
it was a warm welcome and a gigantic property”
staff was very friendly and prudent
Reviewed April 29, 2018
Dear abhishek , Thank you for your compliment to Galaxy Hotel and it was our greatest pleasure to have your recognition. We are happy to read that our staffs provided great service to your during your visit and you had an overall wonderful stay with us. We look forward to serve you again in your next vacation to Macau. Best Regards, Cherry Shea Quality Assurance Manager
Responded April 30, 2018
Galaxy Macau
10.0
Exceptional
HARUWELLBEING from South Korea
Solo traveler
Galaxy City View King Room
Stayed 1 night in April, 2018
GOOD”
GOOD
Reviewed April 29, 2018
Dear HARUWELLBEING , Thank you for giving us the perfect score and positive feedback. We hope to see you again soon in the near future. Best Regards, Cherry Shea Quality Assurance Manager
Responded April 30, 2018
Galaxy Macau
12345
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