Garden Palace Hotel
Garden Palace Hotel
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"Worth value money and Good Location"

Salleh

02 May 2018

Royal Club - Room plan Garden Palace Hotel
Royal Club - Room plan
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Lobby Garden Palace Hotel
Lobby
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Interior view Garden Palace Hotel
Interior view
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Interior view Garden Palace Hotel
Interior view
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Excellent
Location
8.4
See all 55 photos Garden Palace Hotel
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Garden Palace Hotel

Excellent location
Stay in the heart of Surabaya - See what's nearby
Very good
From 2012 reviewsSee what guests said
7.7
Recommended by 82% of guests
Value for money7.6
Distance to city center0km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport13.4 km
Has restaurantYes
82%

would recommend to a friend

Agoda Preferred Property

  • 670 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Superior King
Superior King
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds or 1 double b...
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Deluxe Thematic Room
Deluxe Thematic Room
...
  • City view
  • 38 m²/409 ft²
  • 1 double bed
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Royale Suite Room
Royale Suite Room
...
  • City view
  • 64 m²/689 ft²
  • 1 king bed and 1 sofa bed
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Royal Club
Royal Club
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed or 2 single beds
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Classic Room
Classic Room
...
  • City view
  • 33 m²/355 ft²
  • 1 double bed
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Royale Club Twin Room
Royale Club Twin Room
...
  • 33 m²/355 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • Non-smoking
  • Shower and bathtub
  • 2 single beds
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Classic Twin
Classic Twin
...
  • Shower and bathtub
  • 2 single beds
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Double Or Twin Standard
Double Or Twin Standard
...
  • 32 m²/344 ft²
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Superior Twin
Superior Twin
...
  • Non-smoking
  • Shower and bathtub
  • 2 single beds
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More about Garden Palace Hotel

More about Garden Palace Hotel

"Pros:- very friendly staffs- very helpful too- location is g..."

Reviewed 19 March 2018

Hamimmah from Singapore

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Its nice hotel with value of money"

Natalia from Indonesia

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2012)Booking.com Reviews (246)
7.7
Cleanliness7.6
Facilities7.1
Location8.4
Room comfort and quality7.8
Service7.7
Value for money7.6
Provided by verified guests of Agoda
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Showing 1798 verified guest comments
12345
9.2
Exceptional
KAH from Malaysia
Group
Superior King
Stayed 1 night in September, 2018
Close to Shopping mall and train station”
hotel location very good as nearby to shopping mall within walking distance. room side (sup) is spacious and comfy.however. toilet condition is not up to expectation. the shower is block, water on the ground blocked and mirror is rusty
Reviewed September 18, 2018
8.8
Excellent
ZAHAR from Malaysia
Couple
Classic Room
Stayed 3 nights in September, 2018
Good view from 21st floor.. Peaceful location and walking distance to popular park and monument.”
The bathroom piping need frequent maintenance.
Reviewed September 13, 2018
8.0
Excellent
Iwan from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in August, 2018
saya akan kembali ”
Bersih dan nyaman
Reviewed September 02, 2018
6.4
Good
Fitri from Indonesia
Couple
Classic Room
Stayed 1 night in August, 2018
Great location, rooms really outdated”
Pros: Great location. At city center, near Gubeng station. Lots of culinary spots nearby Cons: the room needs to be renovated. Furniture really outdated and worn out. I got leaking bathub, chipped bathroom cabinet. Stains in bedsheet, carpet is full of dust. Breakfast varies a lot. From local cuisine like bubur ayam, lontong sayur, soto, fried rice, noodle, chicken rendang, breads, croissant, pancake and waffles, beans and sausage. But the downside is the taste. It's so so and bland especially Indonesian food
Reviewed August 25, 2018
5.2
Eunike from Indonesia
Family with young children
Classic Room
Stayed 1 night in August, 2018
old hotel”
this hotel is an old hotel with bad maintenance. you can smell the oldiness and the dust once you enter the lobby. the reception is very slow for check in. the room is spacious but once you enter it, you can smell the dust. all the tools are really old and not well maintained. the cupboard was chipping, my sheet was spotty (i asked the housekeeping to change it), the bathroom was yellowish, the refrigerator was dent here and there, and the worst is the hairdryer was really really really slow. I was trying to dry my hair for almost 30 minutes and still not dry, normally only take 10 minutes for me. the breakfast was not good. they prepared various foods but the taste was aweful. it's definitely not recommended and need to improve the service and maintain all the things there.
Reviewed August 13, 2018
10.0
Exceptional
Jamaliah from Singapore
Couple
Superior King
Stayed 3 nights in August, 2018
2nd time with the hotel”
2nd trip to Surabaya and accommodating in this hotel. Total worth the money. Nice hotel!
Reviewed August 12, 2018
6.8
Good
Zilal from Saudi Arabia
Couple
Stayed 1 night in September, 2017
Clean and Nice”
nice Hotel for short holiday
Reviewed August 09, 2018
9.6
Exceptional
Ahmad from Indonesia
Solo traveler
Classic Room
Stayed 1 night in July, 2018
Highly Recomended”
worth the money
Reviewed August 06, 2018
6.0
Kuna from Singapore
Solo traveler
Classic Room
Stayed 2 nights in July, 2018
Very old hotel ”
Surprised to see the good review here. While the room was big and staff were friendly, the hotel needs a make over soon. Everything in the room is falling apart. Will not recommend this hotel.
Reviewed August 04, 2018
9.2
Exceptional
Giovanni from Indonesia
Couple
Classic Room
Stayed 2 nights in July, 2018
Old but in quite good condition”
Room is spacious and the breakfast is good with a lot of choices. The aircon in the room is not working well though and the air feel stuffy.
Reviewed July 29, 2018
7.2
Very good
Surya from Indonesia
Family with young children
Superior King
Stayed 1 night in July, 2018
Merely Location”
Only if you looking for location. During the breakfast time in just at 8 am, the food in the tray was mostly empty and the refill is very slow (Having the dimsum at the restaurant is better choice).
Reviewed July 14, 2018
9.6
Exceptional
Qonita from Indonesia
Family with young children
Superior King
Stayed 1 night in May, 2018
value for money”
kamar luas, ukuran bed untuk kamar twinBed juga lumayan besar, ada sofa yang nyamannya sama dengan bednya. bbrp kali menginap disini, checkOut biasa jak 1, namun pernah juga jam 2 dikarenakan kami masih ada acara, dan diperbolehkan tanpa dikenakan biaya tambahan.. receptionistnya ramah, proses checkIn dan checkOut cepat makanan lumayan, mgkn perlu ditingkatkan cita rasa dan keramahannya.. selebihnya okke.. terima kasih Garden Palace
Reviewed July 11, 2018
10.0
Exceptional
linda
Family with young children
Superior King
Stayed 1 night in July, 2018
great service”
I didn't get a room because it's full occupancy, and then the FO staff offered upgraded room. the housekeeping staff also helpful and very friendly.
Reviewed July 10, 2018
6.4
Good
Novie from Indonesia
Family with young children
Superior King
Stayed 1 night in December, 2017
Good”
pesan kamar tipe apartement. sangat kotor di dalam ruangan dan jarang ada staff di area untuk bersih in sekitar kamar. kolam renang aja yang bagus.
Reviewed July 09, 2018
9.6
Exceptional
Tarikul from Bangladesh
Solo traveler
Classic Room
Stayed 5 nights in June, 2018
Exceptional”
Everything is good . Only they don't have swimming pool.
Reviewed June 26, 2018
8.8
Excellent
Sisca from Indonesia
Family with young children
Superior King
Stayed 1 night in December, 2017
Kolam Renang TIDAK ADA”
Kamar sangat luas, tempat tidurnya nyaman. Menu makanan banyak banget dan enak2. Yang bikin kecewa, KOLAM RENANG TIDAK BERFUNGSI (tidak sesuai dengan gambar profil di Agoda).
Reviewed June 24, 2018
8.8
Excellent
Sisca from Indonesia
Family with young children
Superior King
Stayed 1 night in December, 2017
Tidak Ada Kolam Renang”
Kamar sangat luas, tempat tidurnya nyaman. Menu makanan banyak banget dan enak2. Yang bikin kecewa, KOLAM RENANG TIDAK BERFUNGSI (tidak sesuai dengan gambar profil di Agoda).
Reviewed June 24, 2018
8.0
Excellent
Henny from Singapore
Group
Superior King
Stayed 3 nights in June, 2018
Breakfast menu must change everyday . Boring bfast for guests who stay there more than 2 days. ”
Pay attention on the breakfast menu n food more . Food replenish is also so slow . No hands n feet towels n in the bathroom . Other things are ok .
Reviewed June 20, 2018
9.2
Exceptional
Sri from Indonesia
Family with young children
Classic Room
Stayed 1 night in June, 2018
Nice place”
Hotelnya bagus tapi blm ada kolam renangnya
Reviewed June 17, 2018
6.8
Good
Tony from Indonesia
Family with young children
Classic Room
Stayed 1 night in June, 2018
garden palace”
hotel tua. waktu dtg dan masuk.kmar fasilitas hotel tua dan ada kacoak di kamar mandi dan ganti kamar, tetapi furniture lebih tua dan berdebu..
Reviewed June 17, 2018
12345
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