Golden Silk Boutique Hotel
Golden Silk Boutique Hotel
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Deluxe Room - Guestroom Golden Silk Boutique Hotel
Deluxe Room - Guestroom
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Lobby Golden Silk Boutique Hotel
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Interior view Golden Silk Boutique Hotel
Interior view
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Exceptional
Location
9.1
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Golden Silk Boutique Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 539 reviewsSee what guests said
8.4
/
10
Excellent room comfort and quality
8.6
Recommended by 89% of guests
Value for money8.3
Distance to city center0.1km
Location rating9.1
Nearest airportGia Lam Airport (VGL)
Distance to airport4.0 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.6
Excellent
Room comfort & quality
Presidential Suite
Presidential Suite
...
  • Room size: 103 m²/1109 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Luxury Suite
Luxury Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed or 2 single be...
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Studio Suite With Balcony
Studio Suite With Balcony
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Luxury Suite With Terrace
Luxury Suite With Terrace
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed or 2 single be...
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Luxury Room
Luxury Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Room
Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Double or Twin
Double or Twin
...
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    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
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      Hotel Studio Suite
      Hotel Studio Suite
      ...
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        Presidential Suite
        Presidential Suite
        ...
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          More about Golden Silk Boutique Hotel

          More about Golden Silk Boutique Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Vietnamese cuisine
          Vietnamese cuisine
          CoYen Restaurant
          40 m Vietnamese
          80s Vietnamese Cuisine Restaurant
          80 m Vietnamese
          Dung Hoa Pho Co
          100 m Vietnamese
          Asian cuisine
          Asian cuisine
          Com & Pho 12
          20 m Asian, Vietnamese
          Oriental Restaurant
          30 m Asian, Diner, European
          Madam Yen Restaurant
          30 m Asian, Fusion, International
          Cafe
          Cafe
          Coffee Trung Nguyen
          30 m Cafe
          Stop-Cafe
          90 m Cafe, French, Vietnamese
          Apple Tart French Bakery
          90 m Cafe, European, French

          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (539)Booking.com Reviews (143)
          8.4
          /
          10
          Cleanliness8.6
          Facilities7.0
          Location9.1
          Room comfort and quality8.6
          Service8.5
          Value for money8.3
          Provided by verified guests of Agoda
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          Showing 474 verified guest comments
          12345
          8.0
          Excellent
          Naoto from Japan
          Solo traveler
          Deluxe Room
          Stayed 1 night in August, 2018
          Acceptable Choice”
          Overall is nice, especially hotel location. Room also neat and well maintained. Only thing i feel trouble is shower which is weak and difficult to control hot/cold. Acceptable choice.
          Reviewed August 16, 2018
          8.4
          Excellent
          Roy from United Kingdom
          Couple
          Deluxe Room
          Stayed 1 night in May, 2018
          EXCELLENT SERVICE. STAFF 5 STAR. TRACY PHAM AND VU THUY WILL HELP YOU IN ANY WAY.”
          I enjoyed my stay at this hotel. The location is very good and the Staff especially were excellent. Especially TRACY AND VU THUY LY. They were very kind to me and my GF. They will help in any way you wish. Their exchange rate to the Usd is better at this hotel than any money changer in town. Breakfast is very nice.
          Reviewed May 22, 2018
          8.8
          Excellent
          Pyone from United Kingdom
          Couple
          Deluxe Room
          Stayed 3 nights in March, 2018
          Excellent”
          Excellent location with friendly and helpful staff. Rooms are a bit small and bathroom shower had a drainage issue but was clean and amenities were well supplied. Excellent value for money.
          Reviewed May 02, 2018
          4.8
          Wai from Hong Kong
          Group
          Luxury Room
          Stayed 2 nights in March, 2018
          設施及服務只可用差來形容”
          酒店地點很好,身處36古街,走到night market只需5分鐘! 但酒店的服務及設施真的不太好! 首先我預約的是twin bed room,但到達後說今天酒店房已full,沒有twin bed房,前台說明天可協助分開2張床 (我不明白為什麼當天不可以分) 其次,門鎖是壞的,從外面可以不用鎖匙就可打開房門,打電話尋求協助,服務員也只是說會稍後修理,我建議換房,但服務員堅持說已full,沒有房可換。當時我們還趕著外出,服務員竟叫我們把所有行李留在房中,叫我們可安心外出,說我們回來後會修好! 我真的想問,有誰會接受把行李放在沒有鎖的酒店房間?然後真的有人上來修理,正確來說他不是修理,只是向我們證明房鎖是沒有問題,但最後修不好,只叫我們把房鎖扣扣上,但就算扣上,門還是會打開,完全沒有私隱可言! 安全感是零! 到第二天,前台說已修好,但我們發現還是一樣! 問題根本沒有解決到! 第三,每一天有工作人員幫忙收拾房間,但我不明白,為何他們會把我們自己帶來的牙刷,沐浴露,洗頭液全部弄掉! 真的十分奇怪! 第四,浴室設計極度有問題! 他採用磨沙設計,但原來從外面是看到裡面的,如要洗澡,就要在浴室門前放下窗簾,但放下窗簾後就出不到門了! 浴室還要漏水,每次洗完澡整個廁所就全濕! 設計真的很奇怪! 最後,全間房可以充電的插頭位只有一個… 雖然好長,但希望各位如果真的要預約,要有一個常常會被人開房門的準備! 我真的未見過有一間酒店是這麽差的!
          Reviewed April 01, 2018
          9.6
          Exceptional
          Fabian from Malaysia
          Solo traveler
          Deluxe Room
          Stayed 2 nights in February, 2018
          Can’t change the temperature of the Aircond ”
          Aircond was set at 19 but the air is not strong enough to cool the room. Since outside was cold, I opened the window
          Reviewed February 13, 2018
          8.0
          Excellent
          Lim from Singapore
          Business traveler
          Luxury Room
          Stayed 2 nights in January, 2018
          Good value for money ”
          Great location, beddings not soft enough
          Reviewed January 23, 2018
          8.8
          Excellent
          Yi-Chung from Taiwan
          Business traveler
          Deluxe Room
          Stayed 2 nights in December, 2017
          good”
          front desk people give me very wonderful service.
          Reviewed January 14, 2018
          9.2
          Exceptional
          albert from Singapore
          Family with teens
          Deluxe Room
          Stayed 3 nights in December, 2017
          Good location and friendly staffs”
          Great management and services staffs. All requested was fullfilled. Highly recommeded
          Reviewed January 03, 2018
          6.4
          Good
          Jonathan from Philippines
          Couple
          Double or Twin
          Stayed 2 nights in December, 2017
          Good value and lication but needs some improvement”
          Pros: Good Location near Hoan Kiem Lake Good Breakfast Buffet Good price Cons: Customer Service can be improved. Cleanliness can be improved. Common areas dark at night.
          Reviewed December 22, 2017
          9.6
          Exceptional
          Scott from United States
          Couple
          Deluxe Room
          Stayed 2 nights in December, 2017
          Exceptional”
          Loved the service, especially from Lee the travel concierge.
          Reviewed December 10, 2017
          10.0
          Exceptional
          Quy from United States
          Group
          Deluxe Room
          Stayed 2 nights in October, 2017
          Exceptional”
          All employees are so professional I am so happy .
          Reviewed October 27, 2017
          8.0
          Excellent
          claudia from United Kingdom
          Couple
          Luxury Suite With Terrace
          Stayed 3 nights in October, 2017
          good place to stay”
          It is a nice place and they try very hard. We had a little issue on housekeeping which was taken onboard by the Manager and rectified and we received a compl foot massage to apologise for the inconvenience. Again as all Vietnamese folk, they are very helpful and really aim to please. We had one of the upper class rooms with balcony which was great. It is out the front of Hang Gai, but 6 floors up - very well insulated. Breakfast is also really good and the hot counter is very efficient to cook exactly as you like it. Emily the Gen Manager couldn't be more concerned for the guests happiness. (European hotels could learn a thing or two!!)
          Reviewed October 17, 2017
          9.6
          Exceptional
          Sonisha from Hong Kong
          Solo traveler
          Luxury Room
          Stayed 5 nights in September, 2017
          Lovely staff and hotel”
          Smack in the centre of old quarter. Great hotel, staff and service. Definitely recommend for a few days in Hanoi. If it's too noisy (always a lot of traffic in hanoi) ask for a back room.
          Reviewed October 06, 2017
          8.8
          Excellent
          Danh from United States
          Couple
          Luxury Room
          Stayed 2 nights in September, 2017
          Good location near Hoan Kiem lake. Friendly staff”
          Coffee needs to be improved.
          Reviewed September 29, 2017
          8.0
          Excellent
          Matthew from United States
          Solo traveler
          Deluxe Room
          Stayed 2 nights in August, 2017
          Perfect Location, great staff and breakfast”
          I really enjoyed my time here. The breakfast was very nice and the staff VERY helpful. One thing tho: I read that we must meet our guests in the lobby so I went to collect my friend. We came to my room while I got ready to go to dinner when the front desk rang stating that he had to give them his id in order to visit me in the hotel! What hell and invasion of privacy is this?! We complied without issue but when we left they were badgering him about the photo on his id. Truly NONE of their business to be harassing my friend who was so kind and helpful to me. I'm moving to Hanoi and without his help I would have been lost. I would never go back here because of that privacy issue. I was so embarrassed that they were so intrusive to my life and to his personal business. Really shame on you. I changed hotels and didn't have that problem anywhere else.
          Reviewed September 01, 2017
          7.2
          Very good
          Nguyen from Vietnam
          Business traveler
          Deluxe Room
          Stayed 2 nights in April, 2017
          Good”
          Good location & clean room
          Reviewed April 25, 2017
          7.6
          Very good
          Marina from United Kingdom
          Couple
          Deluxe Room
          Stayed 1 night in January, 2017
          Nice hotel but nor 4 stars”
          We had a room with no outside window. Given that this was one of the noisiest and most polluted stereo in Hanoi this may have been a good thing, but it was not very nice. The rooftop bar was also not very appealing. However, the staff were lovely. And we could walk everywhere, dodging the wild West traffic.
          Reviewed February 01, 2017
          3.6
          Boon from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in December, 2016
          horrible staff at checking and poor breakfast offering”
          very bad customer service attitude.
          Reviewed December 11, 2016
          8.4
          Excellent
          James from Singapore
          Business traveler
          Studio Suite With Balcony
          Stayed 4 nights in December, 2016
          Great location ”
          Location was very convenient
          Reviewed December 11, 2016
          8.0
          Excellent
          David from Canada
          Business traveler
          Luxury Suite With Terrace
          Stayed 4 nights in October, 2016
          Quick Trip”
          Very good hotel, but there are cheaper options. The location is excellent and that alone can justify the cost. I would stay here again without question as I know what I am getting, but there are so many options in the city you might find some cheaper ones if you look. With that said, this is a very consistent and solid choice for people who like to just set it and forget it.
          Reviewed November 05, 2016
          12345
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