Grand Darmo Suite by AMITHYA
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Deluxe Suite - Bed
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Location
Excellent
8.1
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Grand Darmo Suite by AMITHYA

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Very good
From 944 reviewsSee what guests said
7.9
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
8.1
Excellent
Room comfort & quality
Deluxe Suite
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  • City view
  • 32 m²/344 ft²
  • 1 double bed or 2 single be...
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Executive Suite With Breakfast
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  • No view
  • 33 m²/355 ft²
  • 1 double bed
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suite executive
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    Basic
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      Executive Suite
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        SUITE DELUXE - ROOM ONLY
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          Executive Suite
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            Basic Double
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              Duplex Suite
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                Deluxe Suite
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                  Real reviews from real guests

                  Agoda Reviews (944)Booking.com Reviews (226)
                  7.9
                  Very good
                  Filter by guest type:
                  Cleanliness8.0
                  Facilities7.3
                  Location8.1
                  Room comfort and quality8.1
                  Service8.0
                  Value for money7.8
                  Provided by verified guests of Agoda
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                  Deluxe Suite
                  Executive Suite With Breakfast
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                  Showing 785 verified guest comments
                  12345
                  6.4
                  vivilia from Indonesia
                  Family with young children
                  Deluxe Suite
                  Stayed 2 nights in November, 2017
                  Crowded and slow respond”
                  We checked in the room with some plates placed outside of our door, called receptionist to clear the plates 2 times but until night no one clear it. I need to went down to receptionist directly to asked them again to clear it. Restaurant service Super slow, need to wait for 1 hour before we get our dinner.
                  Reviewed March 27, 2018
                  5.6
                  Alex from Indonesia
                  Business traveler
                  Deluxe Suite
                  Stayed 2 nights in December, 2017
                  Not satisfactory”
                  Pros: - Comfortable bed - Strong shower pressure with good temperature - free mineral water, coffee and tea, but the electric kettle cannot turn off automatically - Various breakfast menu, friendly restaurant staffs - Fast checkout process. Cons: - Bad check in experience. I arrived at 15.30, front office staff ask me to wait for the room. Until 15.45 my room was not ready. After made a complain they gave me room 12211 which is a smoking room. Once again I made a complain, and they gave me no smoking room 10109. - Room AC are not too cold - Damp towel, staff said that they have trouble with their laundry machine - No toilet mat - I payed for 2 nights stay, but on the second day the room key can not be used, so I must going up and down to the front office asking them to reprogram my room key. Very annoying. - Female front office staffs were not friendly. - Does not provide diet sugar in room and restaurant
                  Reviewed March 19, 2018
                  9.2
                  Melvida from Indonesia
                  Business traveler
                  Deluxe Suite
                  Stayed 1 night in February, 2018
                  Good Hotel in heart of Surabaya”
                  This hotel has all of guests needed Large room, various menu on breakfast, strategic location, swimming pool I will be chose this hotel
                  Reviewed February 26, 2018
                  6.4
                  Hafizhah from Indonesia
                  Business traveler
                  Deluxe Suite
                  Stayed 1 night in February, 2018
                  Average”
                  Already booked for executive room, but somehow when i stay the air conditioner always broken ,,, ahahahhaha
                  Reviewed February 24, 2018
                  8.0
                  Billy from Indonesia
                  Business traveler
                  Deluxe Suite
                  Stayed 2 nights in February, 2018
                  Comfort”
                  nothing special, but all is nice, ohhh... the sink cant work... damn lol
                  Reviewed February 06, 2018
                  10.0
                  diana from Indonesia
                  Family with young children
                  Deluxe Suite
                  Stayed 1 night in January, 2018
                  good”
                  kamar luas & nyaman
                  Reviewed January 30, 2018
                  8.0
                  ACHMAD from Indonesia
                  Business traveler
                  Deluxe Suite
                  Stayed 1 night in January, 2018
                  Good for vacation with family”
                  Good place for holiday, closed to Culinary.. Car free day on Sunday morning.
                  Reviewed January 29, 2018
                  6.8
                  tjoe from Indonesia
                  Couple
                  Deluxe Suite
                  Stayed 2 nights in January, 2018
                  near city”
                  good location,the carpet in room to smell
                  Reviewed January 16, 2018
                  4.8
                  NUR from Malaysia
                  Group
                  Deluxe Suite
                  Stayed 1 night in November, 2017
                  My room become smoking room”
                  I have booked 2 rooms and asked them to provide me Interconnecting room but that time not available. so my room separated with my parents and not connected. Unfortunately, the guy next to my parents room had smoking in his room. till my father was hard to breathe. I have reported 2 times but no response. We were told that floor is non smoking floor. I'm frustrated about this.
                  Reviewed January 08, 2018
                  2.4
                  hendra from Indonesia
                  Family with young children
                  Deluxe Suite
                  Stayed 1 night in December, 2017
                  bad fasilities and service”
                  tv not operate normally (error) water not clean (brown) carpet dirty call 3 times for technical help still not coming
                  Reviewed January 01, 2018
                  12345
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