Hanoi Hotel, Vietnam - Photos, Room Rates & Promotions
Hanoi Hotel
Hanoi Hotel
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Superior Room - Guestroom Hanoi Hotel
Superior Room - Guestroom
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Lobby Hanoi Hotel
Lobby
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Lobby
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Interior view Hanoi Hotel
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Very good
Location
7.9
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Hanoi Hotel

Very good location
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Very good
From 530 reviewsSee what guests said
7.9
Recommended by 84% of guests
  • Free Wi-Fi in all rooms

  • Hot tub

  • Currency exchange

  • Sauna

Room choices
8.5
Excellent
Room comfort & quality
Don't miss out!4 travelers have booked today.
Superior Room
Superior Room
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  • City view
  • 24 m²/258 ft²
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Deluxe Room
Deluxe Room
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  • Lake view
  • 28 m²/301 ft²
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Executive Suite
Executive Suite
...
  • Lake view
  • 45 m²/484 ft²
  • 1 double bed
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Deluxe Suite
Deluxe Suite
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  • Lake view
  • 36 m²/388 ft²
  • 1 double bed
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Double or Twin
Double or Twin
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    Superior Suite
    Superior Suite
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      Deluxe Single
      Deluxe Single
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        Superior Single
        Superior Single
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          Basic Double
          Basic Double
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            Deluxe Double or Twin Room
            Deluxe Double or Twin Room
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              More about Hanoi Hotel

              More about Hanoi Hotel

              "A clean, worth for money hotel."

              Reviewed 11 July 2016

              Swee H. from Malaysia

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              Business traveler

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Vietnamese cuisine
              Vietnamese cuisine
              Com Tam Suon To
              890 m Vietnamese
              Ashima
              920 m Vietnamese
              Pho Bo Thanh Long
              1.0 km Vietnamese
              Asian cuisine
              Asian cuisine
              Dragon Chinese Restaurant
              210 m Asian, Chinese
              Hai Su Restaurant
              290 m Asian, Malaysian, Singaporean
              KOMBO - Singapore Clay Pot
              370 m Asian, Singaporean
              Cafe
              Cafe
              Lake View Food Center
              20 m Cafe, Diner, Grill
              Cong Caphe - Tran Huy Lieu
              110 m Cafe, Fast food
              Super Bean
              340 m Cafe, Fast food, Healthy

              What they offer

              "Good location"

              Quoc T. from Vietnam

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              Business traveler
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (530)Booking.com Reviews (171)
              7.9
              Cleanliness7.8
              Facilities7.4
              Location7.9
              Room comfort and quality8.5
              Service8.1
              Value for money7.9
              Provided by verified guests of Agoda
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              Showing 306 verified guest comments
              12345
              6.8
              Good
              SUN from Vietnam
              Business traveler
              Superior Room
              Stayed 1 night in March, 2018
              can enjoy several things as one place.”
              fine Chinese food, gambling, massage, karaoke everything at one place . easy to access down town and outskirt.
              Reviewed July 20, 2018
              Dear Sun, We truly appreciate your enjoyed your stay with us and Thank you for taking the time to write a review about Hanoi Hotel. It is our hope that we could bring valued guests complete experience with full services from accommodation,dining to entertainment.Thank once again for taking time to write review for us and we look forward to have a chance of welcoming you back in near future. Sincerely, Hanoi Hotel Management
              Responded July 23, 2018
              Hanoi Hotel
              8.0
              Excellent
              WEIXU from China
              Business traveler
              Deluxe Room
              Stayed 4 nights in May, 2018
              value for money”
              ok la
              Reviewed June 09, 2018
              Dear Weixu, Thank you very much for sharing your great experience with us. We hope we will have the great pleasure for welcoming soon in the near future. Sincerely, Hanoi Hotel Management.
              Responded June 18, 2018
              Hanoi Hotel
              6.0
              HO from Singapore
              Business traveler
              Superior Room
              Stayed 2 nights in June, 2018
              Above average”
              NA
              Reviewed June 06, 2018
              Dear HO, Thank you very much for taking the time to write a review of your stay with us. We hope to have a chance of welcoming you soon at Hanoi Hotel. Sincerely, Hanoi Hotel Management.
              Responded July 09, 2018
              Hanoi Hotel
              2.0
              Tey from Malaysia
              Business traveler
              Superior Room
              Stayed 2 nights in February, 2018
              Acceptable”
              The hotel is very run down, am located a non smoking room, but the room is fill with tobaco smell, terrible and gets worse at night. Lack of power supply plug, even around the work desk, have to charge my laptop in the mini pantry area where it’s mean for kettle.
              Reviewed March 01, 2018
              Dear Tey, Thank you very much for taking the time to write a review of your stay with us. It is always our aim to ensure that we meet the satisfactions of our valuable guests and they have a pleasant stay. However, it is regretful that this time we were not able to deliver the expectations you deserved and we deeply apologize for that. Currently, we are having plans to upgrade the facilities as well as amenities to better serve our guest. And we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanoi Hotel Management.
              Responded April 27, 2018
              Hanoi Hotel
              2.4
              Beng from Singapore
              Business traveler
              Deluxe Room
              Stayed 2 nights in February, 2018
              Don’t book this hotel if you are on business”
              Internet not working in room. Breakfast is bad. Rooms are noisy from night club and in morning music will come out loud from breakfast area
              Reviewed February 27, 2018
              Dear Beng, Thank you for taking the time to share your experienced at Hanoi Hotel. Currently, we are having plans to upgrade the facilities to better serve our guest. It is regretful that this time we were not able to deliver the expectations you deserved and we deeply apologize for that.In terms of breakfast, we will strive hard to make additional efforts for further improvement. Thank you again for your feedback and we look forward to welcoming you back at Hanoi Hotel. Sincerely, Hanoi Hotel Management.
              Responded April 27, 2018
              Hanoi Hotel
              9.6
              Exceptional
              John from United States
              Family with young children
              Superior Room
              Stayed 1 night in October, 2017
              Very Nice!”
              Great hotel, staff, amenities. Will be staying here again!!!
              Reviewed February 23, 2018
              Dear John, Thank you for your kind words about your recent stay with us. Your great compliment on our services and staff is definitely a motivation and will stride the team to work harder. We always try to provide varieties of delicious spread for breakfast, we will make additional efforts to further improve. We look forward to welcoming back in the near future. Sincerely, Hanoi Hotel Management.
              Responded April 27, 2018
              Hanoi Hotel
              7.6
              Very good
              Vincent from Thailand
              Business traveler
              Superior Room
              Stayed 2 nights in February, 2018
              Convenient in Ba Ding”
              I had meetings around here and this hotel is the right choice I recommend Emms café just around the corner of the hotel.
              Reviewed February 09, 2018
              Dear Vincent, Thank you very much for sharing your great experience with us. We hope we will have the great pleasure for welcoming soon in the near future. Sincerely, Hanoi Hotel Management.
              Responded February 22, 2018
              Hanoi Hotel
              7.6
              Very good
              pongsak from Thailand
              Group
              Superior Room
              Stayed 2 nights in December, 2017
              Very good”
              nice place convenience near landmarks
              Reviewed January 26, 2018
              6.4
              Good
              Haruhisa from Singapore
              Solo traveler
              Superior Room
              Stayed 1 night in December, 2017
              Locstion is not suitable for sightseeing. Business is OK. ”
              Cordial services from doormen/door woomen. First night assigned to a smoking room, originally booked for a nonsmoking room by hotel mistake. Second night changed to nonsmoking room. No applogy was expressed. Business center was helpful, but they charged 10USD for Tran ac tour. Is is 20 percent of the tour price.
              Reviewed December 28, 2017
              Dear Haruhisa, Thank you very much for having chosen Hanoi Hotel for your stay and for sharing your feedback with us. We really appreciate your contribution, these constructive comments will help us to improve our quality of service & better serve you in future. We would like to offer sincerest apologies for the incident you experienced. We always strive to meet our guests’ expectation; however it seems this time we fall short of our standard. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We really hope to have the opportunity to welcome you back soon with our best service. Sincerely, Hanoi Hotel Management.
              Responded January 18, 2018
              Hanoi Hotel
              8.0
              Excellent
              HO from Singapore
              Business traveler
              Superior Room
              Stayed 1 night in November, 2017
              Very good”
              Great and friendly hotel receptionist.
              Reviewed December 04, 2017
              Dear HO, Thank you very much for taking the time to write a review of your stay with us.Your compliments on our services is highly appreciated. We strived towards our slogan “YOUR SMILE, OUR SUCCESS” and to be attentive and engaging to all of our valued guests. We look forward to another opportunity to welcome you back at Hanoi Hotel in the near future. Sincerely, Hanoi Hotel Management.
              Responded December 12, 2017
              Hanoi Hotel
              7.2
              Very good
              Siaw from Malaysia
              Business traveler
              Superior Room
              Stayed 1 night in November, 2017
              Breakfast”
              The breakfast served by hotel restaurant was not much variety
              Reviewed November 22, 2017
              Dear Siaw, Thank you for your comment regarding our breakfast during your recent stay with us. We always try hard to provide a substantial breakfast with various dishes and fully meet the expectations of our valuable guests. We appreciate your concerned and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanoi Hotel Management.
              Responded December 12, 2017
              Hanoi Hotel
              10.0
              Exceptional
              CHIA from Vietnam
              Business traveler
              Superior Room
              Stayed 2 nights in October, 2017
              Having Fun”
              Enjoy the 2nd floor bar there People can spend less than 80 dollars with unlimited drinks for few hour This is really awesome!!
              Reviewed November 02, 2017
              Dear Chia, We are very pleased to know that you have great experience during the time staying with us. With the aim of delivering to our guests best service, we not only provide fully service of accommodation & dining but also a variety of entertainment with very reasonable price. Thank once again for taking time to write review for us and we look forward to have a chance of welcoming you back in near future. Sincerely, Hanoi Hotel Management
              Responded November 07, 2017
              Hanoi Hotel
              6.8
              Good
              Teck from Singapore
              Business traveler
              Superior Room
              Stayed 4 nights in October, 2017
              Good for Business Travellers”
              Location is quite central, along a busy buzzing street and able to get taxis for trips. Hotel is reasonably priced with good breakfast. Room facilities are satisfactory. There is a pub located below for a couple of casual drinks.
              Reviewed October 22, 2017
              Dear Teck, Thank you for your comment regarding our services during your recent stay with us. Our hotel is centrally-located and is beside a beautiful lake with a wide range of eateries, shopping & facilities within a short walk which is ideal place for business or travel. Thank you again for sharing your experienced, and we look forward to welcoming you back in the near future. Sincerely, Hanoi Hotel Management.
              Responded October 27, 2017
              Hanoi Hotel
              7.6
              Very good
              HO from Singapore
              Business traveler
              Superior Room
              Stayed 1 night in August, 2017
              Very good”
              Friendly staffs, great breakfast
              Reviewed September 30, 2017
              Dear TECK, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hanoi Hotel Management.
              Responded October 21, 2017
              Hanoi Hotel
              3.2
              chong from Singapore
              Business traveler
              Superior Room
              Stayed 2 nights in August, 2017
              horrible place”
              Dun stay. Its bad, rooms old and yet charge high price.
              Reviewed September 21, 2017
              Dear chong, Thank you for taking the time to tell us about your experience at Hanoi Hotel. Please accept our deepest apologies for the less than satisfactory service. We have taken note and wish to thank you for all your valuable comments. Thank you again for your feedback and i look forward having the opportunity to regain your trust and confidence in our service. Sincerely, Hanoi Hotel Management.
              Responded October 21, 2017
              Hanoi Hotel
              6.0
              Chee from Malaysia
              Business traveler
              Superior Room
              Stayed 2 nights in September, 2017
              old hotel without renovation. the lobby smells strange and foul but the rooms are ok.”
              got those rooms with attached shared bathroom. very old rooms and facilities. will not stay there again.
              Reviewed September 18, 2017
              Dear Gary, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hanoi Hotel Management
              Responded October 21, 2017
              Hanoi Hotel
              7.2
              Very good
              Keng from Singapore
              Business traveler
              Superior Room
              Stayed 1 night in September, 2017
              Great staff”
              Well trained staff, my usual hotel with full facilities
              Reviewed September 14, 2017
              Dear Keng, Thank you for your comment regarding our services and the view you had during your recent stay with us. We are pleased to know that you were satisfied with our our attentive staff & facilities. Thank you again for sharing your experience and we hope we will have the chance to welcome you again many times in the future. Sincerely, Hanoi Hotel Management
              Responded October 24, 2017
              Hanoi Hotel
              10.0
              Exceptional
              Chia from Taiwan
              Business traveler
              Superior Room
              Stayed 1 night in August, 2017
              Great Place”
              Great stay this time, nice distance to go everywhere
              Reviewed August 22, 2017
              Dear Chia, We truly appreciate you enjoyed your stay with us and thank you for taking the time to write a review about Hanoi Hotel. Our central location is always the noble highlight, beside a beautiful lake, a short walk to varieties of eateries, shopping & facilities for the convenient of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanoi Hotel Management.
              Responded October 27, 2017
              Hanoi Hotel
              10.0
              Exceptional
              TAKESHI from Japan
              Solo traveler
              Deluxe Room
              Stayed 1 night in November, 2015
              Value for money”
              This hotel is located near the lake and good view. You can enjoy variety of foods for breakfast.
              Reviewed August 17, 2017
              Dear Takeshi, Thank you for your comment regarding our services during your recent stay with us. Our hotel is centrally-located and is beside a beautiful lake with a wide range of eateries, shopping & facilities within a short walk which is ideal place for business or travel. Thank you again for sharing your experienced, and we look forward to welcoming you back in the near future. Sincerely,
              Responded October 27, 2017
              Hanoi Hotel
              9.2
              Exceptional
              Lui from Singapore
              Solo traveler
              Superior Room
              Stayed 1 night in July, 2017
              Friendly staff”
              Friendly staff and good hotel security. Opposite hotel there is a nail spa place which is good, friendly and affordable. I left my bottle of water (just mineral water bought from convenient store) and this nail spa bring to my hotel room accompany with the hotel security, really make my day!
              Reviewed August 01, 2017
              Dear Lui, We truly appreciate your choosing our hotel and Thank you for taking the time to write a review about our Hanoi Hotel. We are delighted to hear that you have enjoyed your stay with us and that you were satisfied with our staff and hotel security. We certainly look forward to the pleasure of welcoming you back for another comfortable stay. Best regards, Hanoi Hotel Management.
              Responded August 07, 2017
              Hanoi Hotel
              12345
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