Henn na Hotel Tokyo Ginza
Henn na Hotel Tokyo Ginza
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Deluxe Single - Bed Henn na Hotel Tokyo Ginza
Deluxe Single - Bed
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Lobby Henn na Hotel Tokyo Ginza
Lobby
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Lobby Henn na Hotel Tokyo Ginza
Lobby
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Entrance Henn na Hotel Tokyo Ginza
Entrance
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Excellent
Location
8.4
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Henn na Hotel Tokyo Ginza

New property
Excellent location
Stay in the heart of Tokyo
Have a question for Henn na Hotel Tokyo Ginza?
Excellent
From 70 reviewsSee what guests said
8.5
Recommended by 88% of guests
Value for money8.4
Location rating8.4
Nearest airportHaneda International Airport (HND)
Distance to airport13.3 km
Has restaurantNo
  • 50 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Vending machine

Room choices
Don't miss out!11 travelers are looking at this property right now | 10 travelers have booked today.
Deluxe Single
Deluxe Single
...
  • 13 m²/140 ft²
  • Non-smoking
  • 1 semi double bed
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High Floor Double Room
High Floor Double Room
...
  • 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
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Double Room - Non-Smoking
Double Room - Non-Smoking
...
  • 15 m²/161 ft²
  • Non-smoking
  • 1 semi double bed
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High Floor Deluxe Single Room
High Floor Deluxe Single Room
...
  • 13 m²/140 ft²
  • Non-smoking
  • 1 semi double bed
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Standard Twin Room
Standard Twin Room
...
  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Twin Room
Deluxe Twin Room
...
  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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High Floor Twin Room
High Floor Twin Room
...
  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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High Floor Deluxe Twin Room
High Floor Deluxe Twin Room
...
  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Single Room
Deluxe Single Room
...
  • 13 m²/140 ft²
  • Shower and bathtub
  • 1 single bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • 17 m²/183 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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More about Henn na Hotel Tokyo Ginza

More about Henn na Hotel Tokyo Ginza

An overview

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Nearest essentials

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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (70)Booking.com Reviews (40)
8.5
Excellent
Cleanliness8.9
Facilities8.2
Location8.4
Service8.5
Value for money8.4
Provided by verified guests of Agoda
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Deluxe Single
Deluxe Twin Room
Double Room - Non-Smoking
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Showing 35 verified guest comments
12
7.2
Very good
Frauke from Germany
Solo traveler
Deluxe Single
Stayed 1 night in July, 2018
Very good”
it was advertised as robot hotel but the once there were disappointing
Reviewed July 13, 2018
8.4
Excellent
Veneyxia from Indonesia
Family with young children
Standard Twin Room
Stayed 1 night in June, 2018
nice hotel”
they dont really speak fluent english, but enough to understand your english if you speak slowly and simple. they have nice staff who help us to catch taxi because on our check out day, it's rainy. it is relatively cheap (new hotel, clean room, handy phone for you to use as well!)
Reviewed July 03, 2018
8.0
Excellent
SAPTA from Indonesia
Couple
Standard Twin Room
Stayed 2 nights in June, 2018
good location near train station at ginza station”
A very nice hotel! spacious room for Tokyo and includes a lot of cool amenities. It is near two stations and is in a fairly quite neighborhood. Tsukiji market is just a 10 minute walk.
Reviewed July 01, 2018
8.0
Excellent
Michelle from Philippines
Couple
Double Room - Non-Smoking
Stayed 4 nights in June, 2018
Robot Hotel in Tokyo”
Hotel is new. Location is very near Tokyo Metro Yūrakuchō Line, Shintomicho Station. It's also walkable Tsukiji Statio, another subway station on the Tokyo Metro Hibiya Line. Robot receptionists are awesome, with English version.
Reviewed June 19, 2018
10.0
Exceptional
Steven from United Kingdom
Group
Deluxe Single
Stayed 6 nights in June, 2018
Excellent facilities and close to metro, easy to reach anywhere in Tokyo”
Pros: Excellent location, great facilities, clean rooms, free to use mobile phone with data, free WiFi, free toiletries, fridge, desk, usb sockets, 4k smart TV, steam cleaning machine for clothes, laundry room. Negative: would liked to have had a few more coat hangers. Overall I was really pleased with my stay here and I would definitely book again if I return to Tokyo.
Reviewed June 18, 2018
8.0
Excellent
Ratih from Indonesia
Business traveler
Double Room - Non-Smoking
Stayed 1 night in May, 2018
Close to Train Station”
The robot is quite funny. Glad they have in room clothes dryer! Lady in the breakfast cafe was really nice.
Reviewed June 15, 2018
8.0
Excellent
Terry from Australia
Business traveler
Deluxe Single
Stayed 3 nights in June, 2018
Very good”
This funky hotel (posting reception-robots, free smartphone with unlimited wifi and international calls, sustainable room servicing policy), was well located at Shintomicho Station, on the Tokyo Metro line, and within 150m of Tsukiji Station. It was within approx. 1km of the Ginza shopping precinct, and currently the Tsukiji Fish Markets and Temple. There were various local restaurants (and bars) in close proximity including those serving high quality sashimi. The staff were friendly, helpful and most spoke very good English. I'd happily stay there again!
Reviewed June 12, 2018
10.0
Exceptional
Yee from Malaysia
Couple
High Floor Double Room
Stayed 3 nights in May, 2018
Location is fantastic. Close to Tsukiji Market. Room is clean and amazing human robot”
Everything is good
Reviewed May 31, 2018
Dear Yee, Thank you for staying at Henn na hotel Ginza this time. We were happy to have you in our hotel. We are glad that you said ‘’Fantastic’’ about the hotel location . We Henn na hotel Ginza is a robot hotel with human staff so we can entertain the guest if they are from overseas or if they have disadvantaged person. We are going to improve day by day to make the guest satisfied. We look forward to seeing you again at Henn na hotel Ginza! Thank you.
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Henn na Hotel Tokyo Ginza
6.8
Good
Jesse from United States
Couple
Double Room - Non-Smoking
Stayed 3 nights in May, 2018
Good”
Staff wouldn't let us check in at two so we had to wait until 3, room doesn't have a 'do not disturb tag' so the room service will move your stuff around every day, breakfast was an old roast beef sandwich, and the bed was so thin it felt like we were sleeping on the plastic platform it rested on... not great overall, but the room came with a smartphone that we used a lot, which saved us $10 a day, so it balances out overall.
Reviewed May 17, 2018
Dear Jesse, Thank you for staying at Henn na hotel Ginza this time. We were happy to have you in our hotel. Firstly, we apologize for the fact that the room doesn’t have a ‘’Do Not Disturb Tag’’ and couldn’t offer a comfortable sleep while you stay. However glad to hear that you saved your money with our function in the room. We are going to improve day by day to make the guest satisfied. We look forward to seeing you again at Henn na hotel Ginza! Thank you.
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Henn na Hotel Tokyo Ginza
8.8
Excellent
Pavel from United States
Solo traveler
Deluxe Single
Stayed 2 nights in April, 2018
Not really staffed by robots”
Robots seem to be more like a gimmick, all the work done by mere humans. Otherwise a good new hotel, a smart phone is provided (I didn't use it much, so can't tell how functional it is), there is a cool clothes refreshing device/cabinet - used it, but didn't see much effect on clothes -might have selected a wrong program.
Reviewed May 04, 2018
Dear Pavel, Thank you for staying at Henn na hotel Ginza this time. We were happy to have you in our hotel. LGstyler(cloths refreshing device) is for eliminating wrinkles and dust from your clothes. We apologize that you didn’t satisfy with the function in the room. Actually these are the strong points in our room. Next time, If you had an opportunity to use cloths refreshing device, please take a look at the instructions first and try it. It would be greater and greater than before. If you had an opportunity to come to Japan, we will be happy to see you again. We look forward to seeing you again at Henn na hotel Ginza! Thank you.
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Henn na Hotel Tokyo Ginza
8.4
Excellent
Anna from United States
Family with teens
Double Room - Non-Smoking
Stayed 2 nights in April, 2018
My favorite of the 3 Tokyo hotels we stayed at!”
This hotel is supposed to be operated by robots, but the only robots we saw were the talking mannequins posted at the hotel's check-in counter. There was still a human to receive your booking, who just referred us to the computer screen after he took our passports and reviewed our reservation. They also had a roomba type robot floor sweeper that roamed around the small lobby. The breakfast was really nice, but you couldn't eat it in the cafe, you had to take it to your room. Strange? But forgivable because I loved our rooms. Super clean, very nice room, excellent amenities, and the best hotel bathroom we had during our stay in Japan, from Tokyo to Nagoya to Yokohama. The best. The location is just a short walk from the train station entrance. This hotel is brand new, so of course it would be clean and nice. I especially loved the steamer in every room, the free wi-fi smartphone, the ample power outlets for charging all our devices, the bathroom space, and the comfortable beddings.
Reviewed April 18, 2018
Dear Anna, Thank you for staying at Henn na hotel Ginza this time. We were happy to have you in our hotel. We Henn na hotel Ginza aim for the mixture of human and robots. But we apologize for the fact that made you disappointed by having a human-checking-in most of the time. We are going to improve day by day to make the guest satisfied. We look forward to seeing you again at Henn na hotel Ginza! Thank you.
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Henn na Hotel Tokyo Ginza
8.0
Excellent
Yin from Malaysia
Couple
High Floor Double Room
Stayed 8 nights in April, 2018
Overall good!”
Value for money - bigger room size compared to other hotels (same standard) in Tokyo Location - very near to 2 Subway Stations (Tsukiji-Hibiya Line & Shintomicho-Yurokucho Line), 24hrs family mart & restaurants. 10-15 mins walk to Tsukiji market, 15-20mins walk to Narita Access Bus Station (Ginza station), 15-20mins Walk to Ginza shopping street. Cleanliness - new & clean hotel. Our room a bit dusty but acceptable. Staff - receptions are very Friendly & helpful Facilities in room - A mobile phone with free data & free calls is provided; LG styler for refresh/iron/dry your clothes; sandwich set with soup, juice, banana, coffee/tea for daily breakfast.
Reviewed April 14, 2018
Dear Yin, Thank you for staying at Henn na hotel Ginza this time. We were happy to have you in our hotel. Thank you for commenting about detailed information about Henn na hotel Ginza! Yes, there are useful functions in the room and it is one of the best thing to amuse the guest to Henn na hotel. We are going to aim the mixture of robot and human staff and believe in that is the best shape of hospitality. We look forward to seeing you again at Henn na hotel Ginza! Thank you.
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Henn na Hotel Tokyo Ginza
8.8
Excellent
kam from Hong Kong
Solo traveler
Deluxe Single
Stayed 1 night in February, 2018
Great staff with Modern and clean hotel”
New hotel. Well maintained but small room.Front desk staff speak good english and are very helpful.Within walking distance to train station and tsukiji market.
Reviewed February 19, 2018
Thank you for staying at our hotel at Tokyo Ginza! Hope you guys had a great day during your trip.
Responded June 10, 2018
Henn na Hotel Tokyo Ginza
9.6
Exceptional
Bob from Netherlands
Couple
Deluxe Twin Room
Stayed 2 nights in July, 2018
nieuw hotel met goede kamerfaciliteiten”
fijne schone kamer, net iets ruimer, met voldoende usb oplaadpunten, stoomkast voor het opfrissen van kleding, eenvoudig take away ontbijt ( sandwich, sap, cornsoup en koffie), heel goede prijskwaliteit verhouding. vlakbij metrostations Tsukiji en Shintomicho
Reviewed July 08, 2018
4.8
Junichi from Japan
Business traveler
Deluxe Single
Stayed 1 night in June, 2018
コンセプト台無し”
ロボットの対応を楽しみにしていたが、普通に人が対応していた。
Reviewed June 15, 2018
7.2
Very good
TORU from Japan
Solo traveler
Deluxe Single
Stayed 1 night in March, 2018
値段が”
高い
Reviewed April 05, 2018
4.0
KOBAYASHI from Japan
Group
Double Room - Non-Smoking
Stayed 1 night in February, 2018
期待外れ”
ロボットによるサービスは何もない。 結局電話でスタッフを呼ばなければダメ。 部屋は狭く、朝食はサンドイッチを狭い部屋に持って帰って食べるだけ。 コンビニで買ったほうがおいしい。 リピートはもうない。
Reviewed March 08, 2018
この度は数あるホテルの中から変なホテル東京銀座にご宿泊頂きまして誠にありがとうございます。 至らないことが多く、ご不快な思いをさせてしまい大変申し訳ございませんでした。 スタッフ一同、真摯に受け止め改善と発展に努めさせて頂きます。 誠に勝手ではございますが機会がございましたらまたご利用いただけますと幸いでございます。 支配人 中村
Responded March 17, 2018
Henn na Hotel Tokyo Ginza
8.0
Excellent
Eriko from Japan
Solo traveler
Deluxe Single
Stayed 1 night in March, 2018
新しいホテルは良い”
広さは一般的なビジネスです 多機能テレビやお洋服をリフレッシュする機械など快適に過ごせました 地下鉄の入口から近く雨でしたので 助かりました。 朝食はサーモンサンド、バナナ、コーンスープ、ドリンクでした ボリュームも有ってお部屋で食べるシステムなのも良かったです。 また機会が有れば利用したいです。
Reviewed March 07, 2018
この度は変なホテル東京銀座にご宿泊頂きまして誠にありがとうございます。 また、このようなあたたかなお言葉を頂戴いたしまして、大変嬉しく存じます。 次回ご宿泊頂く際にはさらに快適なホテルライフをご提供できるよう努めて参ります。 またお目にかかれますことを心よりお待ち申し上げております。 支配人 中村
Responded March 17, 2018
Henn na Hotel Tokyo Ginza
8.8
Excellent
Tsai from Taiwan
Couple
High Floor Double Room
Stayed 4 nights in June, 2018
很新奇”
房間很新,雖然還是不夠大、但在東京內這個價錢很划算,烘乾衣服的機器也好好用
Reviewed June 15, 2018
10.0
Exceptional
Ting from Taiwan
Couple
Run of House Room
Stayed 4 nights in May, 2018
地點優,距離地鐵很方便,入住四晚,每天都有更換毛巾以及清理垃圾桶,住起來很舒適。”
地點優,距離地鐵很方便,入住四晚,每天都有更換毛巾以及清理垃圾桶,住起來很舒適。 飯店提供免費手機可攜出免費通話及上網很方便 handy phone is good
Reviewed May 19, 2018
12
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