Book Now: Honjin Hiranoya Kachoan

Exceptional
From 112 reviewsSee what guests said
9.4
Recommended by 98% of guests

Real reviews from real guests

Agoda Reviews (112)Booking.com Reviews (363)
9.4
Exceptional
From 112 reviews
Read reviews from:
Cleanliness9.6
Facilities9.0
Location9.5
Room comfort and quality9.6
Service9.8
Value for money8.9
Provided by verified guests of Agoda
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Showing 61 verified guest comments
10.0
Exceptional
Chan from United Kingdom
Couple
Standard Japanese Style Room - Smoking
Stayed 1 night in May, 2015
A prestige Japanese Hotel with Onsen”
A group of well trained professional hotel staff; Prestige Japanese style; Nice menu with top class WAGYU beef.
Reviewed June 02, 2015
9.3
Exceptional
Yang from Singapore
Couple
Standard Japanese Style Room - Non-Smoking
Stayed 2 nights in April, 2015
Comfortable stay with excellent service ”
Service Japanese breakfast location
Excellent service location cleanliness onsen. Food wise Japanese breakfast and kaiseki were great. Had a western dinner at their partner restaurant and that was mediocre.
Reviewed April 05, 2015
9.7
Exceptional
Lanchaporn from Thailand
Family with young children
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in February, 2015
One of the best ryokan”
Location, service, and food
Reviewed February 22, 2015
10.0
Exceptional
CHANATAN from Thailand
Couple
Imperial Suite
Stayed 2 nights in February, 2015
Unforgettable Experience”
Hospitality, Services, Facility, Location
Super hospitality and very detailed services from every staff. They recognize every guest's shoes when you are going out side. Your shoes will be ready for you. Our butler is Yukimi San, superb service. She gave us chocolate for the Valentine's Day. My wife recommend the 100years old relax kura for lady only. Breakfast and dinner were delicately prepared and served. They also have pick up and drop off from hotel to Takayama train station. Wearing japanese traditional dress and walk out side during snow fall is unforgettable experience for foreigners and great for taking picture too. Our room has a wooden private bathtub with window open to see view of the snow fall and the city while bathing. However it is not spring water, it is regular water for bathing, private bathing while watching snowfall over Takayama city is priceless. Lastly, Isite.com tour to the world heritage, shirakawago, also pick up and drop off right at hotel front door. All in all unforgettable experience. Highly recommended.
Reviewed February 16, 2015
9.7
Exceptional
SOMSAK from Thailand
Couple
Japanese Style Superior Family with Private Bathroom
Stayed 1 night in January, 2015
Great service, location, room”
Semi outdoor bathroom, servicemind
Reviewed January 27, 2015
10.0
Exceptional
Chuchatr from Thailand
Group
Standard Japanese Style Room - Smoking
Stayed 2 nights in December, 2014
Hotel Experience”
1. Service
Reviewed December 24, 2014
9.7
Exceptional
Nithicha from Thailand
Family with teens
Economy Japanese Style Room
Stayed 2 nights in April, 2014
Wonderful Experience!”
Lovely staff, great food, good location
It was an extremely pleasant stay! The staff was extremely professional and helpful, and the set meals at the hotel were delicious! We tried both the traditional Kaiseki multi-course menu and the sushi set -- both were amazing! Also, don't forget to visit 'Relax Kura' across the road for some Japanese-style onsen self-pampering!
Reviewed November 07, 2014
10.0
Exceptional
Surachai from Thailand
Couple
Standard Japanese Style Room - Smoking
Stayed 1 night in October, 2014
Best Services Ever Been Treated”
First, understanding customer. Second, service. Third, accommodation and facilities.
They serve us with superb service. We arrived 10 o'clock at night but they picked us up at train station. We booked hotel with dinner but they were informed with breakfast only. Anyway, they still served us dinner without argument. Even, we checked out already, they still gave us a ride to many places without our beg. Best hotel ever.
Reviewed October 14, 2014
9.0
Exceptional
tapanee from Thailand
Group
Economy Japanese Style Room
Stayed 1 night in December, 2013
ืwonderful”
great, friendly, delicious
We feel very happy when we stay here. Hotel staffs are very friendly and nice. They are ready to service in everywhere that you move to. The food is very perfect, they prepare everything before you arrive, just go and have fun with great food. We are so very impressive with this hotel.
Reviewed January 06, 2014
8.0
Excellent
sunicha from Thailand
Couple
Economy Japanese Style Room
Stayed 1 night in September, 2013
Great experience”
Attentive staff, superb service, good location
Highly recommended. The hotel also offers rides from-to the station.
Reviewed October 08, 2013
9.7
Exceptional
Vivian from Australia
Couple
Japanese Style Superior Family with Private Bathroom
Stayed 2 nights in December, 2012
great experience”
experience, service, comfort
Reviewed May 16, 2013
10.0
Exceptional
Kamolwan from Thailand
Couple
Japanese Style Superior Family with Private Bathroom
Stayed 1 night in April, 2013
Beyond Fantastic”
Onsen,Food, Staff,
Very memorable. It was more than we expected. The hotel, the room with semi-open air bath, and the food was so great.
Reviewed April 17, 2013
10.0
Exceptional
Ponlawat from Thailand
Couple
Japanese Style Superior Family with Private Bathroom
Stayed 1 night in April, 2013
best hotel In Takayama”
best service, very nice staff
Reviewed April 15, 2013
8.3
Excellent
David from France
Group
Economy Japanese Style Room
Stayed 2 nights in April, 2012
nice people and great location”
Location
A bit old fashioned but very nice people. Not as interesting in terms of Onsen. I expected something more
Reviewed April 22, 2012
9.7
Exceptional
JOSE from Spain
Couple
Economy Japanese Style Room
Stayed 2 nights in April, 2014
GRAN EXPERIENCIA DE TODOS LOS SENTIDOS ”
AMABILIDAD DEL PERSONAL, VARIEDAD EN LAS INSTALACIONES, CALIDAD DE DESAYUNO Y CENA
MARAVILLOSA GRAN EXPERIENCIA EN TODOS LOS SENTIDOS ATENCIÓN DEL PERSONAL INCREÍBLE ONSEN ESPECTACULARES NOS AYUDARON A DISFRUTAR DE UNA PRECIOSA CIUDAD
Reviewed May 12, 2014
9.7
Exceptional
Christoph from Germany
Group
Economy Japanese Style Room
Stayed 2 nights in April, 2012
Weniger Hotel, mehr Ryokan, echt japanisch”
Schönes Design, sterneverdächtige Küche
Äußerst freundliches Personal, bestes Essen, sehr ästhetisch, sehr sauber, das öffentliche Männerbad mit Sauna und Outdoor-Pool über der Stadt idt sensationell.
Reviewed May 06, 2012
10.0
Exceptional
kirati from Thailand
Couple
Standard Japanese Style Room - Smoking
Stayed 2 nights in March, 2018
Everything perfect ”
Excellent
Reviewed March 31, 2018
9.6
Exceptional
Yuwaporn from Thailand
Group
Japanese-Style Superior Room with Semi Open-Air Bath
Stayed 1 night in March, 2018
Exceptional”
การบริการของพนักงานคือที่สุด ดูแลใส่ใจ ดีมากๆๆ อยู่ใกล้สะพานแดง และแหล่งท่องเที่ยว มีรถรับส่ง จากสถานีฟรี ส่งเมลไปบอกเวลาที่มาถึง ห้องดีมาก พวกครีมอาบน้ำ แชมพู ครีมบำรุง ใช้ kose และ shisedo ทั้งหมดมี onsen ส่วนตัว และ onsen รวมก็ยังมีให้เลือกหลายบ่อ สำหรับนักท่องเที่ยว 14.00-18.00 มีบริการใส่ชุดยูกาตะฟรี มีพนักงานช่วยแต่งตัว อาหารเย็นและเช้า ใช้วัตถุดิบดีแต่ลักษณะเป็นคอร์ส และมีพนักงานบริการส่วนตัว อาหารอร่อยแต่ไม่อิ่มค่ะ ใครอยากได้โรงแรมที่การบริการสุดยอด แนะนำเลยค่ะ
Reviewed March 08, 2018
10.0
Exceptional
Wanwisa from Thailand
Couple
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in February, 2016
พนักงานบริการดีมาก ”
การบริการ อาหาร และบรรยากาศ
ตอนที่เดินทางไปถึง takayama station มีหิมะตก และหารถโรงแรมไม่เจอ เจ้าหน้าที่จากสถานีก็จัดการติดต่อไปที่โรงแรมเพื่อส่งรถมารับ ประทับใจกับบริการของพนักงานมาก
Reviewed February 17, 2016
10.0
Exceptional
Nitan from Thailand
Group
Standard Japanese Style Room - Smoking
Stayed 2 nights in February, 2014
โรงแรมอยู่ใจกลางเมือง ใกล้แหล่งช็อปปิ้ง”
ที่พัก อาหาร ช็อปปิ้ง
ที่พักดีมาก อาหารอร่อย ใกล้แหล่งช็อปปิ้ง ใกล้สถานที่ท่องเที่ยว
Reviewed March 05, 2014
10.0
Exceptional
Ching from Hong Kong
Couple
Junior Suite
Stayed 2 nights in April, 2018
Exceptional”
職員態度同禮貌超好,好貼心,令人難忘,有機會會再光顧
Reviewed April 11, 2018
10.0
Exceptional
Sio from Macau
Family with young children
Japanese-Style Superior Room with Semi Open-Air Bath
Stayed 2 nights in December, 2017
服務佳”
非常不錯,服務人員非常貼心,就連出門都會提醒添衣
Reviewed December 25, 2017
10.0
Exceptional
Yuen from Macau
Group
Junior Suite
Stayed 1 night in October, 2017
酒店位於購物區,服務非常貼心,有代客泊車”
本次入住半露天風呂房間,房間是日式客房設計,半露天風呂可同時3個人一齊,房間整潔,員工服務態度親切,會將房內所有設置全部講解,晚餐一泊兩食精緻美味,這酒店真的一試難忘,下次有機會一定會再入住
Reviewed October 22, 2017
9.2
Exceptional
PNG from Hong Kong
Couple
Economy Japanese Style Room
Stayed 1 night in January, 2017
物超所值”
房間大,服務非常好,還推薦我們去看晚上的合掌屋點燈,很美呢!
Reviewed February 09, 2017
8.4
Excellent
Cheung from China
Family with teens
Economy Japanese Style Room
Stayed 1 night in July, 2016
服務周到,位置方便。”
鄰近朝市和JR站,附近有很多餐廳。
Reviewed November 12, 2016
9.2
Exceptional
LI from Hong Kong
Family with teens
Standard Japanese Style Room - Non-Smoking
Stayed 2 nights in October, 2016
酒店鄰近高山朝市和朝市陣屋景點,前往老街只需徒步15分鐘”
和式房間寬闊、整潔。回到酒店房間,有專人解說使用溫泉程序,所有服務員均懂英語溝通,有善免費安排住客往來酒店和火車站。 溫泉房設備不錯,但保安尚欠嚴謹,見意提供職員在溫泉房門外,或採用電子拍咭密碼進出。
Reviewed November 03, 2016
7.7
Very good
Elby from Hong Kong
Couple
Standard Japanese Style Room - Smoking
Stayed 1 night in January, 2016
好”
員工有禮,餐飲質素高,近車站。
Reviewed January 19, 2016
9.7
Exceptional
tang from Hong Kong
Couple
Standard Japanese Style Room - Smoking
Stayed 1 night in June, 2015
非常舒適,服務意想不到的好”
Yukata, 服務員為你解釋每一項服務及安排時間用餐
Reviewed July 03, 2015
9.0
Exceptional
Kwok from Hong Kong
Couple
Economy Japanese Style Room
Stayed 1 night in October, 2014
非常舒適”
方便週圍觀光
地點方便丶酒店舒適丶十分清潔丶服務態度好丶免費車椄送.
Reviewed October 23, 2014
9.2
Exceptional
boqin from China
Business traveler
Japanese-Style Superior Room with Semi Open-Air Bath
Stayed 2 nights in March, 2018
员工服务很好”
服务是非常好的,但不满意的地方是房间里的风吕并非温泉,而只是热水。那跟没有有什么分别?这个价格如果房间里的不是温泉就太贵了。而且这里的温泉其实也有点像开水。
Reviewed March 29, 2018
10.0
Exceptional
Chenlu from China
Family with teens
Economy Japanese Style Room
Stayed 1 night in March, 2018
非常棒”
一下巴士就看到有人拿着牌子等着我们,然后开车送我们去酒店,到了酒店工作人员帮我们行礼敲鼓欢迎我们,真的有点受宠若惊。到了房间提供了小零食和茶点并很贴心问我们晚上及第二天一早的食物有没有忌口,西式还是中式,非常的亲切有礼貌,晚饭早饭都有专人提供服务,非常棒,最后提前退房把行李寄存酒店,下午还安排人送我们去了巴士站,非常贴心。
Reviewed March 13, 2018
10.0
Exceptional
Shao from China
Family with teens
Standard Japanese Style Room - Smoking
Stayed 2 nights in February, 2018
Exceptional”
从名古屋乘坐JR到高山站大约2个多小时的火车车程。酒店会派车到车站接送,尽管车站离酒店不到10分钟的车程。酒店入住体验一流,个个会说一点英语。接待我们的佐藤是个可爱而热情的姑娘,服务周到热情,对于入住要求和餐食要求都确认得很详尽,如有否食物过敏,早餐和晚餐可以有三个时间段选择,温泉有3个,有一个女士专用的温泉小馆温馨而古朴。酒店周边餐厅和咖啡屋接二连三。飞驒牛肉和当地的清酒是不容错过,酒店内的开胃葡萄酒和柚子酒也给我留下了难忘的印象。如果想大快朵颐地品尝飞驒牛肉,建议一天可以在酒店内享用精美的会席料理,另一天可外出觅食。 下次还会选择入住的日式旅馆。
Reviewed February 26, 2018
8.3
Excellent
Shu from Hong Kong
Couple
Standard Japanese Style Room - Smoking
Stayed 1 night in December, 2015
酒店浴缸太小”
客服非常严谨认真,晚餐早餐礼节到位,客房清洁
服务人员在大门迎候,知道客户的名字,端茶递水都十分热情。但我本来以为自己定的是有私人风吕的房间,结果只是有一个小浴缸,心里不爽,这已经是第二次搞错了。
Reviewed January 01, 2016
10.0
Exceptional
meiya from Taiwan
Solo traveler
Economy Japanese Style Room
Stayed 1 night in March, 2018
Good”
非常棒的服務和食物
Reviewed March 16, 2018
10.0
Exceptional
Hsin-yi from Taiwan
Family with teens
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in August, 2017
服務品質極高的日式傳統飯店”
服務貼心周到、房間寬敞、美味的日式傳統料理、距離老街非常近、提供車站接送服務
Reviewed August 09, 2017
9.6
Exceptional
Hung-Wei from Taiwan
Couple
Stayed 1 night in February, 2017
能體驗傳統日式旅館之美”
離老街近、從房間可直接看到陣屋,服務員無微不至的照顧
Reviewed February 17, 2017
10.0
Exceptional
Jreng from Taiwan
Couple
Economy Japanese Style Room
Stayed 1 night in January, 2017
超級舒服”
都很棒!
Reviewed January 28, 2017
7.6
Very good
JIAN from Taiwan
Family with young children
Standard Japanese Style Room - Smoking
Stayed 1 night in December, 2016
偏貴”
溫泉在本陣!飯店老舊!餐點普普
Reviewed December 07, 2016
8.4
Excellent
Mei from Hong Kong
Couple
Standard Japanese Style Room - Smoking
Stayed 2 nights in May, 2016
貼心、以禮待人、非常舒適寧靜嘅地方”
貼心、以禮待人、非常舒適寧靜嘅地方
Reviewed May 08, 2016
8.0
Excellent
Yu from Taiwan
Couple
Economy Japanese Style Room
Stayed 1 night in April, 2016
工作人員服務很好,特別是在房間裡面享用晚餐時服務很周到。”
在房間內用餐是個不錯的體驗
Reviewed April 25, 2016
9.3
Exceptional
TAI from Taiwan
Couple
Japanese Style Superior Family with Private Bathroom
Stayed 2 nights in January, 2016
超舒適的溫泉旅館”
飯店人員超親切、位置好、餐點精緻美味
Reviewed February 04, 2016