Hotel Alpina Luzern
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 Hotel Alpina Luzern
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8.1
Excellent
/10
(1219 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - 970 meters to the beach
  • Lake Lucerne9.45 km
  • Free Wi-Fi

    Hotel Alpina Luzern

    Frankenstrasse, Luzern Metro Area, Luzern, Switzerland, 6003 - See map

    This property is in high demand!

    Booked 18 times

    "The room is clean, the location very close to the train station, bus station,easy walking distance to lucerne lake, chapel bridge, old town."
    Civita - 15 May 2016
    Excellent service
    8.2 rating for service
    Exceptional reputation
    Recommended by 82% of guests
    Excellent cleanliness
    8.1 rating for cleanliness
    Very good comfort
    7.9 room quality and comfort
    • 190 meters to public transportation

    • 970 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Cheaper than 97% of all properties in Luzern in the last 24 hoursCompared to 328 Luzern properties at Agoda for various dates
    Value for money7.5
    Distance to city center0.1 km
    Location rating9.2
    Nearest airportEmmen Airport (EML)
    Distance to airport4.8 km

    Rooms available at Hotel Alpina Luzern

    7.9
    Very good
    Room comfort & quality
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Quadruple Room
    Quadruple Room
    ...
    • Room size: 32 m²/344 ft²
    • Bathtub
    • 1 queen bed and 2 bunk beds
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 3 single beds
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 22 m²/237 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Single
    Single
    ...
    • Room size: 12 m²/129 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Standard
    Standard
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      Room Assigned on Arrival
      ...
      • Shower
      Enter dates to see prices
      Double or Twin Superior
      Double or Twin Superior
      ...
        Enter dates to see prices
        Triple Room (Without Breakfast) (Non-Refundable)
        Triple Room (Without Breakfast) (Non-Refundable)
        ...
          Enter dates to see prices

          What people love about Hotel Alpina Luzern

          • 9.6
            Exceptional
            Location

            "Location is really great and the room is nice also."

            Kit C.

            |

            01 January 2018

          • 7.6
            Very good
            Cleanliness

            "The hotel is clean and close to the train station."

            Stephanie

            |

            16 November 2016

          • 10.0
            Exceptional
            Location

            "The location is good which near the train station"

            SHUI T.

            |

            19 January 2018

          Property ranking|Compared to 328 Luzern properties
          See all rankings
          Location score
          9.2/10
          Cheapest price score
          Room comfort score
          8.0/10
          Service score
          8.2/10
          Better than
          97
          %
          of Luzern properties
          Better than
          97
          %
          of Luzern properties
          Better than
          96
          %
          of Luzern properties
          Better than
          93
          %
          of Luzern properties
          Up to 30% off with Agoda Insider Deals!

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          More about Hotel Alpina Luzern

          More about Hotel Alpina Luzern

          7.6
          Very good

          "It was centrally located and easy to walk to the lake and sh..."

          Elena

          |

          04 December 2018

          Description

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          Most talked about facilities

          Breakfast
          42 mentions
          Housekeeping
          18 mentions
          Internet
          8 mentions
          Check in/Check Out
          1 mention

          What they offer

          10.0
          Exceptional
          Spaciousness

          "Room is spacious and has everything I need for the stay."

          Nelson

          |

          14 January 2019

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Breakfast options

          Asian
          Continental
          Italian
          Vegetarian
          Gluten-free

          Restaurants on site

          Salash
          Cuisine:Middle Eastern
          Menu:Buffet

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

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          Some helpful facts

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          Reviews of Hotel Alpina Luzern from real guests

          Overall rating
          8.1
          Excellent
          From 1219 reviews
          Provided by verified guests of
          Agoda Reviews (515)Booking.com Reviews (704)
          Rating via Agoda8.1
          /
          10
          Cleanliness8.1
          Facilities7.2
          Location9.2
          Room comfort and quality7.9
          Service8.2
          Value for money7.5
          High score for Luzern
          Rating
          9+ Exceptional (96)
          8-9 Excellent (77)
          7-8 Very Good (85)
          6-7 Good (41)
          <6 Below Expectation (34)
          Time of the year
          Mar - May (115)
          Jun - Aug (93)
          Sep - Nov (80)
          Dec - Feb (45)
          All guests (515)
          All room types
          All languages

          Show reviews that mention 

          Showing 333 verified guest comments
          12345
          9.6
          Exceptional
          Tomasz from Poland
          Solo traveler
          Single
          Stayed 1 night in July, 2019

          Very satisfied”

          Actually I didn't stay at this very hotel, I was upgraded to their "sister-hotel" Monopol. Location is absolutely perfect, right in the center of the old town and with an instant access to the main attractions. Inside the hotel is very nice, nice staff, I do recommend it

          Reviewed July 25, 2019
          7.2
          Very good
          Natalia from Indonesia
          Group
          Basic Twin Beds
          Stayed 2 nights in April, 2019

          Nice but...”

          the location is near station... check in got a little bit drama because we're booked 1 triple room and 1 standar room with 5 adults. after we're arrived there, they said our triple room not available. and force us to seperate our room in 1 beds and 2 beds room.

          Reviewed July 24, 2019
          9.2
          Exceptional
          Ethan from United States
          Family with teens
          Double Room
          Stayed 1 night in July, 2019

          Exceptional”

          Nice staff, great room, and excellent location.

          Reviewed July 23, 2019
          10.0
          Exceptional
          Arsan from Thailand
          Couple
          Stayed 1 night in May, 2019

          Great location and Breakfast , ”

          Hotel located close to train station and tourist attraction places. The breakfast is served at the same place of Hotel Monopol and It's really good. The room is clean and there is an elevator in the building.

          Reviewed May 28, 2019
          9.2
          Exceptional
          herman from Indonesia
          Couple
          Double Room
          Stayed 2 nights in April, 2019

          Great location”

          Location is super easy to find, just next to Bahnhof. Hotel is a bit outdated and needs major renovation as the walls are thin and you can hear noises from outside and next door. On weekend it gets especially loud as the pubs downstairs are packed with people. Breakfast was at Monopol Hotel, which was just standard. Other than that everything worked okay for us.

          Reviewed May 05, 2019
          8.8
          Excellent
          David from Singapore
          Couple
          Stayed 1 night in April, 2019

          Great location, cozy and comfortable ”

          Located nearby trains station, just 5 mins walking. Room was clean and comfortable. They do serve breakfast at Menopol hotel, more variety & choices for breakfast. The staffs are friendly d helpful. The lift is too small for travellers with bulky luggage or in big group. Overall quite satisfied and it's value for money 👍🏻

          Reviewed May 03, 2019
          9.2
          Exceptional
          akaluck from Thailand
          Business traveler
          Single
          Stayed 1 night in July, 2019

          Exceptional”

          Very caring staff

          Reviewed July 19, 2019
          9.2
          Exceptional
          V from Singapore
          Couple
          Double Room
          Stayed 2 nights in March, 2019

          Wonderful stay”

          We was upgraded to stay in hotel monopol which was the sister hotel of hotel alpina. Just come out of the train station and the hotel was outside. Had Macdonald and Starbucks. Everything was in walking distance. A very good stay. Breakfast was good.

          Reviewed March 13, 2019
          9.2
          Exceptional
          Hardeep from Singapore
          Couple
          Double Room
          Stayed 3 nights in April, 2019

          Great location, good breakfast”

          The best thing about this hotel is location, breakfast spread is good.. Recommended.

          Reviewed July 09, 2019
          10.0
          Exceptional
          SOON from South Korea
          Couple
          Double Room
          Stayed 2 nights in June, 2019

          Great hotel”

          Friendly staff, close to train station and main attraction. Rooms are reasonably sized and clean.

          Reviewed July 03, 2019
          10.0
          Exceptional
          Nelson from Singapore
          Couple
          Stayed 2 nights in December, 2018

          Recommended for everyone”

          Hotel is only 5-7mins walk from main train station. For check in, if the reception is not open, you can check in at the other hotel besides it. Room is spacious and has everything I need for the stay.

          Reviewed January 14, 2019
          8.4
          Excellent
          NORLIZA from Singapore
          Family with teens
          Triple Room
          Stayed 1 night in December, 2018

          All about location”

          Location is awesome. It is just about 3 minutes’ walk from Lucerne main train station. Front desk staff attending to my check-in and check-out were friendly and spoke English well. Take note: check-in and check-out are done at their sister hotel, Hotel Monopol. Upon reservation, although I e-mailed to the hotel to make some enquiries prior to my arrival, the staff who attended to my e-mail never once mentioned that check-in was to be done at Hotel Monopol. Although it is just a walking distance between both hotels, to me, it was a hassle because we definitely passed by Hotel Monopol first before we reached Hotel Alpina from the train station. With two pieces of big and heavy luggage, it was definitely a hassle to walk to Hotel Alpina and then, to walk back to Hotel Monopol when we could have just gone straight to Monopol from the train station... Room is as per description in website. Bonus: there is a money-changer exactly opposite the lobby door of Hotel Alpina.

          Reviewed December 09, 2018
          10.0
          Exceptional
          Yvonne from Italy
          Business traveler
          Double Room
          Stayed 4 nights in July, 2019

          Work”

          Excellent premises! Thank you!

          Reviewed July 17, 2019
          7.2
          Very good
          Melinda from Philippines
          Group
          Triple Room
          Stayed 1 night in April, 2019

          Excellent location, but not too clean”

          The location is excellent! It’s within walking distance to the heart of Lucerne! The service is excellent! Really wonderful service from the hotel staff. The hotel is a bit worn out already. But my main issue with this hotel is that it is not very clean. I saw a bug near my bedpost, which really stressed me out. The next time I’m in Lucerne, I’m gonna try to find a cleaner hotel.

          Reviewed April 27, 2019
          10.0
          Exceptional
          Weilin from Taiwan
          Couple
          Double Room
          Stayed 1 night in June, 2019

          Great location Good hospitality”

          Close to Luzern Train Station, easy access to main attractions. Good value ~

          Reviewed June 19, 2019
          8.0
          Excellent
          Thanyalak
          Group
          Double Room
          Stayed 2 nights in April, 2019

          Nice place to stay!”

          Location is excellent , staff and facilities is really nice.

          Reviewed May 07, 2019
          9.6
          Exceptional
          Christian
          Family with young children
          Double Room
          Stayed 4 nights in April, 2019

          Great Hotel for Travelers ”

          Very clean rooms. Daily cleaning is commendable. Location is few minutes walk from Luzern Station. Lift is small but fast.

          Reviewed April 29, 2019
          8.0
          Excellent
          Shuk from Malaysia
          Couple
          Double Room
          Stayed 2 nights in June, 2013

          Centrally located ”

          Centrally located, next to Lucerne main train station, friendly staff

          My husband and I stayed for 2 nights during our honeymoon. Room was decorated with flowers to welcome us as I made a remark that it was our honeymoon trip. It is a fantastic hotel and highly recommended other than the wifi (which is only accessible at the lobby area) and breakfast at another sister hotel (located 2-3 doors away).

          Reviewed December 26, 2013
          8.0
          Excellent
          Pawan from India
          Couple
          Double Room
          Stayed 3 nights in April, 2012

          Nice hotel, just at main station”

          Nobody at the reception and small lift

          Hi, Alpina is a nice hotel, just at the main station. All main attractions are nearby, breakfast is at the sister hotel Monopol, which one notch above Alpina. All places are walking distance. Nice balconies.

          Reviewed April 23, 2012
          8.3
          Excellent
          Pin from Singapore
          Group
          Double Room
          Stayed 1 night in September, 2011

          Lovely hotel”

          clean

          nice friendly staff and the check in was a breeze... we were given an upgrade as the hotel wasnt full that day. there was no air con in the room but it was accepted as a norm. we asked for a fan which was very promptly delivered.

          Reviewed November 23, 2011
          12345

          Reviews of Hotel Alpina Luzern from real guests

          Overall rating
          8.1
          Excellent
          From 1219 reviews
          Provided by verified guests of
          Agoda Reviews (515)Booking.com Reviews (704)
          Rating via Agoda8.1
          /
          10
          Cleanliness8.1
          Facilities7.2
          Location9.2
          Room comfort and quality7.9
          Service8.2
          Value for money7.5
          High score for Luzern
          Rating
          9+ Exceptional (96)
          8-9 Excellent (77)
          7-8 Very Good (85)
          6-7 Good (41)
          <6 Below Expectation (34)
          Time of the year
          Mar - May (115)
          Jun - Aug (93)
          Sep - Nov (80)
          Dec - Feb (45)
          All guests (515)
          All room types
          All languages

          Show reviews that mention 

          Showing 333 verified guest comments
          12345
          9.6
          Exceptional
          Tomasz from Poland
          Solo traveler
          Single
          Stayed 1 night in July, 2019

          Very satisfied”

          Actually I didn't stay at this very hotel, I was upgraded to their "sister-hotel" Monopol. Location is absolutely perfect, right in the center of the old town and with an instant access to the main attractions. Inside the hotel is very nice, nice staff, I do recommend it

          Reviewed July 25, 2019
          7.2
          Very good
          Natalia from Indonesia
          Group
          Basic Twin Beds
          Stayed 2 nights in April, 2019

          Nice but...”

          the location is near station... check in got a little bit drama because we're booked 1 triple room and 1 standar room with 5 adults. after we're arrived there, they said our triple room not available. and force us to seperate our room in 1 beds and 2 beds room.

          Reviewed July 24, 2019
          9.2
          Exceptional
          Ethan from United States
          Family with teens
          Double Room
          Stayed 1 night in July, 2019

          Exceptional”

          Nice staff, great room, and excellent location.

          Reviewed July 23, 2019
          10.0
          Exceptional
          Arsan from Thailand
          Couple
          Stayed 1 night in May, 2019

          Great location and Breakfast , ”

          Hotel located close to train station and tourist attraction places. The breakfast is served at the same place of Hotel Monopol and It's really good. The room is clean and there is an elevator in the building.

          Reviewed May 28, 2019
          9.2
          Exceptional
          herman from Indonesia
          Couple
          Double Room
          Stayed 2 nights in April, 2019

          Great location”

          Location is super easy to find, just next to Bahnhof. Hotel is a bit outdated and needs major renovation as the walls are thin and you can hear noises from outside and next door. On weekend it gets especially loud as the pubs downstairs are packed with people. Breakfast was at Monopol Hotel, which was just standard. Other than that everything worked okay for us.

          Reviewed May 05, 2019
          8.8
          Excellent
          David from Singapore
          Couple
          Stayed 1 night in April, 2019

          Great location, cozy and comfortable ”

          Located nearby trains station, just 5 mins walking. Room was clean and comfortable. They do serve breakfast at Menopol hotel, more variety & choices for breakfast. The staffs are friendly d helpful. The lift is too small for travellers with bulky luggage or in big group. Overall quite satisfied and it's value for money 👍🏻

          Reviewed May 03, 2019
          9.2
          Exceptional
          akaluck from Thailand
          Business traveler
          Single
          Stayed 1 night in July, 2019

          Exceptional”

          Very caring staff

          Reviewed July 19, 2019
          9.2
          Exceptional
          V from Singapore
          Couple
          Double Room
          Stayed 2 nights in March, 2019

          Wonderful stay”

          We was upgraded to stay in hotel monopol which was the sister hotel of hotel alpina. Just come out of the train station and the hotel was outside. Had Macdonald and Starbucks. Everything was in walking distance. A very good stay. Breakfast was good.

          Reviewed March 13, 2019
          9.2
          Exceptional
          Hardeep from Singapore
          Couple
          Double Room
          Stayed 3 nights in April, 2019

          Great location, good breakfast”

          The best thing about this hotel is location, breakfast spread is good.. Recommended.

          Reviewed July 09, 2019
          10.0
          Exceptional
          SOON from South Korea
          Couple
          Double Room
          Stayed 2 nights in June, 2019

          Great hotel”

          Friendly staff, close to train station and main attraction. Rooms are reasonably sized and clean.

          Reviewed July 03, 2019
          10.0
          Exceptional
          Nelson from Singapore
          Couple
          Stayed 2 nights in December, 2018

          Recommended for everyone”

          Hotel is only 5-7mins walk from main train station. For check in, if the reception is not open, you can check in at the other hotel besides it. Room is spacious and has everything I need for the stay.

          Reviewed January 14, 2019
          8.4
          Excellent
          NORLIZA from Singapore
          Family with teens
          Triple Room
          Stayed 1 night in December, 2018

          All about location”

          Location is awesome. It is just about 3 minutes’ walk from Lucerne main train station. Front desk staff attending to my check-in and check-out were friendly and spoke English well. Take note: check-in and check-out are done at their sister hotel, Hotel Monopol. Upon reservation, although I e-mailed to the hotel to make some enquiries prior to my arrival, the staff who attended to my e-mail never once mentioned that check-in was to be done at Hotel Monopol. Although it is just a walking distance between both hotels, to me, it was a hassle because we definitely passed by Hotel Monopol first before we reached Hotel Alpina from the train station. With two pieces of big and heavy luggage, it was definitely a hassle to walk to Hotel Alpina and then, to walk back to Hotel Monopol when we could have just gone straight to Monopol from the train station... Room is as per description in website. Bonus: there is a money-changer exactly opposite the lobby door of Hotel Alpina.

          Reviewed December 09, 2018
          10.0
          Exceptional
          Yvonne from Italy
          Business traveler
          Double Room
          Stayed 4 nights in July, 2019

          Work”

          Excellent premises! Thank you!

          Reviewed July 17, 2019
          7.2
          Very good
          Melinda from Philippines
          Group
          Triple Room
          Stayed 1 night in April, 2019

          Excellent location, but not too clean”

          The location is excellent! It’s within walking distance to the heart of Lucerne! The service is excellent! Really wonderful service from the hotel staff. The hotel is a bit worn out already. But my main issue with this hotel is that it is not very clean. I saw a bug near my bedpost, which really stressed me out. The next time I’m in Lucerne, I’m gonna try to find a cleaner hotel.

          Reviewed April 27, 2019
          10.0
          Exceptional
          Weilin from Taiwan
          Couple
          Double Room
          Stayed 1 night in June, 2019

          Great location Good hospitality”

          Close to Luzern Train Station, easy access to main attractions. Good value ~

          Reviewed June 19, 2019
          8.0
          Excellent
          Thanyalak
          Group
          Double Room
          Stayed 2 nights in April, 2019

          Nice place to stay!”

          Location is excellent , staff and facilities is really nice.

          Reviewed May 07, 2019
          9.6
          Exceptional
          Christian
          Family with young children
          Double Room
          Stayed 4 nights in April, 2019

          Great Hotel for Travelers ”

          Very clean rooms. Daily cleaning is commendable. Location is few minutes walk from Luzern Station. Lift is small but fast.

          Reviewed April 29, 2019
          8.0
          Excellent
          Shuk from Malaysia
          Couple
          Double Room
          Stayed 2 nights in June, 2013

          Centrally located ”

          Centrally located, next to Lucerne main train station, friendly staff

          My husband and I stayed for 2 nights during our honeymoon. Room was decorated with flowers to welcome us as I made a remark that it was our honeymoon trip. It is a fantastic hotel and highly recommended other than the wifi (which is only accessible at the lobby area) and breakfast at another sister hotel (located 2-3 doors away).

          Reviewed December 26, 2013
          8.0
          Excellent
          Pawan from India
          Couple
          Double Room
          Stayed 3 nights in April, 2012

          Nice hotel, just at main station”

          Nobody at the reception and small lift

          Hi, Alpina is a nice hotel, just at the main station. All main attractions are nearby, breakfast is at the sister hotel Monopol, which one notch above Alpina. All places are walking distance. Nice balconies.

          Reviewed April 23, 2012
          8.3
          Excellent
          Pin from Singapore
          Group
          Double Room
          Stayed 1 night in September, 2011

          Lovely hotel”

          clean

          nice friendly staff and the check in was a breeze... we were given an upgrade as the hotel wasnt full that day. there was no air con in the room but it was accepted as a norm. we asked for a fan which was very promptly delivered.

          Reviewed November 23, 2011
          12345
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          Hotel Alpina Luzern
          |Excellent 8.1
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          Experiences on Agoda. Because your room is just the beginning.

          • Exceptional location
          • Lake Lucerne
          • Luzern Train Station is within 0.2 km