Hotel Altstadt Vienna
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Excellent
8.9
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Hotel Altstadt Vienna

Recently renovated
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Exceptional
From 53 reviewsSee what guests said
9.2
Recommended by 100% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
8.8
Excellent
Room comfort & quality
Double Room
...
  • 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
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Junior Suite
...
  • 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Double Room
...
  • 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Business Single Room
...
  • 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Two-Bedroom Suite
...
  • 80 m²/861 ft²
  • Non-smoking
  • 2 king beds
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Superior Suite
...
  • 55 m²/592 ft²
  • Non-smoking
  • 1 king bed
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Suite Standard
...
  • 60 m²/646 ft²
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Double Single Use Standard
...
  • 20 m²/215 ft²
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Apartment
...
  • 80 m²/861 ft²
  • Kitchenette
  • 1 super king bed
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Real reviews from real guests

Agoda Reviews (53)Booking.com Reviews (686)
9.2
Exceptional
Filter by guest type:
Cleanliness9.4
Facilities9.5
Location8.9
Room comfort and quality8.8
Service9.7
Value for money8.9
Provided by verified guests of Agoda
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Room type
Business Single Room
Deluxe Double Room
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Showing 33 verified guest comments
12
10.0
nur from Singapore
Solo traveler
Deluxe Double Room
Stayed 1 night in February, 2018
1 night stay was a shame! ”
Everything stood out for me. The staff were nice and polite, breakfast has a pleasant spread. I stayed in the White Suite room and it was absolutely gorgeous and clean. What really got me was that, I felt completely safe, comfortable and at home here. The hotel is also near to museums and the town square if you fancy museum visits. Little corner stores and coffee shop along the way. Perfect location and beautiful interior! Already thinking of coming back.
Reviewed February 20, 2018
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10.0
Christine from United States
Couple
Deluxe Double Room
Stayed 5 nights in December, 2017
Hotel Altstadt is a charming, artistic small luxury hotel in prime location for museum exploring”
The hotel offers wonderful comforts such as nice sitting rooms where you can enjoy tea from an extensive selection during the tea service, or order special drinks. The breakfast buffet is simply remarkable and you can order special requests. We loved the variety of vitamin shots (fresh fruit drinks) and healthful breakfast options. The bed was comfortable and had down comforters. We always travel with our own down pillows, but it was unnecessary as the hotel offers them. But the location was prime for accessing the fabulous cultural opportunities Vienna has to offer and we were treated like family by the the helpful and friendly staff. We would stay again without question.
Reviewed December 23, 2017
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10.0
katherine from Switzerland
Couple
Stayed 5 nights in October, 2017
exelent in every aspect, ”
very well situated, lovely appartement, fabulous food and friendly and helpfull staff.
Reviewed October 27, 2017
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9.2
Johannes from South Africa
Solo traveler
Deluxe Double Room
Stayed 1 night in October, 2017
Don't let the outside fool you”
From the outside this hotel doesn't look like much. However, it is absolutely wonderful.
Reviewed October 17, 2017
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8.8
john from United Kingdom
Couple
Deluxe Double Room
Stayed 3 nights in August, 2017
3 star prices - 5 star ambience”
Stylish hotel 15 walk to town centre. lots of nice restaurants locally. No hotel restaurant but excellent breakfast in classy surroundings. Will return.
Reviewed September 05, 2017
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10.0
Remie from Australia
Couple
Double Room
Stayed 2 nights in September, 2016
Exceptional”
Excellent place. Will definitely stay here again if we return to Austria.
Reviewed July 21, 2017
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10.0
Paul from United Kingdom
Couple
Deluxe Double Room
Stayed 2 nights in May, 2017
Brilliant and exceptional”
Had trouble with switching lights on/off
Reviewed May 19, 2017
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6.8
Mel from United Kingdom
Couple
Deluxe Double Room
Stayed 3 nights in April, 2017
Fantastic breakfast ”
Although we liked the hotel and thought it was good value (due to the breakfast) the rooms need to be updated and cleaned better. The top of the bed and lamps were really dusty and there were splatters of water from the sink all over the bathroom wall. A simple lick of paint and updating lamps would do the trick, we were in the chocolate room (36). We did love the breakfast room and options that were all inclusive. Couldn't find staff when we needed them and they don't do feather pillows so a little bit of an uncomfortable sleep for a 4 star hotel. Location is great.
Reviewed April 18, 2017
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7.6
David from United Kingdom
Couple
Junior Suite
Stayed 3 nights in March, 2017
Fine but good be better”
Hotel common parts were being refurbished whilst we were there which was disappointing. Would not have stayed had we known. No greeting on arrival or anyone to tell tired travelliers to make their way to first floor reception. Bedroom and bathroom very nicely appointed and comfortable although oddly no mirrors in bedroom or ante-hall. Staff very friendly and helpful. Breakfast excellent;'Teatime' was not. Good postion in Vienna. A good hotel but could be better with more thought to the customer experience.
Reviewed April 11, 2017
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9.6
Nicola from United Kingdom
Couple
Deluxe Double Room
Stayed 2 nights in March, 2017
Excellent central location with very friendly staff”
Had a lovely two night stay here. We were able to check in a couple of hour early and the staff could not have been more helpful. The location is great with loads of restaurants and sightseeing a stones throw away. The breakfast was very good and complementary afternoon tea and cake was a real bonus.
Reviewed March 08, 2017
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10.0
Gilda from Canada
Couple
Double Room
Stayed 3 nights in October, 2016
Loved it”
A very special place, that makes you happy to travel.
Reviewed October 29, 2016
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9.6
Peter from Canada
Couple
Deluxe Double Room
Stayed 5 nights in September, 2016
Fantastic hotel with the best breakfast in Austria”
Excellent location with friendly and helpful staff. Great room.
Reviewed October 11, 2016
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9.6
Michael from United States
Couple
Deluxe Double Room
Stayed 3 nights in September, 2016
Great Hotel”
Hotel was great from staff to facilities. The room was clean and spacious. Breakfast had numerous offerings with choice of made to order hot items daily. Would definitely stay again.
Reviewed September 08, 2016
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10.0
Nancy from United States
Family with teens
Double Room
Stayed 2 nights in July, 2016
Sublime hotel - our highest recommendation”
This small hotel is a lovely, utterly charming place to stay, and an excellent value. The staff couldn't have been nicer. We had signed up for a daytrip to Melk Abbey and needed to confirm at the last minute. The staff went out of their way to call the tour company and made sure we would be picked up in front of the hotel the next morning. The breakfast was a wonderful array of fresh fruits, meats, pastries, custom-made omelets, vegetables, etc. The hotel combines old world sensibility with modern comforts and amenities (and some wonderful paintings!) It's located in a quiet, historic neighborhood near Volkstheater and is walking distance to the Museum Quarter.
Reviewed August 05, 2016
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8.0
Kenneth from Australia
Business traveler
Double Room
Stayed 5 nights in May, 2016
Great for leisure travellers.”
Kind staff who allowed early check-in which was much appreciated after a 24-hour flight from Australia. Breakfast was good as other guests have mentioned. Only managed to enjoy the afternoon tea once (because of work commitments) and it was a pleasant experience. Having a few more powerpoints in the room would be useful as guests tend to have a few devices. Free Wifi can be a bit slow at times which can be a problem if you are a business traveller. Overall, it was a pleasant stay and staff were helpful, efficient and aimed to please.
Reviewed May 29, 2016
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9.3
Juliette from Australia
Couple
Deluxe Double Room
Stayed 3 nights in October, 2015
Beautiful gem just outside the center”
Breakfast, the shower and the wonderful staff
Beautiful unique hotel in a great location just 20 minutes walk to the heart of the city. Really close to all the great museums. The room was very nice with a great shower! Breakfast was also a treat with all the things you could want, including eggs made to order. Staff were extremely helpful. I'll definitely be back in my next visit.
Reviewed October 13, 2015
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6.7
John from United Kingdom
Couple
Deluxe Double Room
Stayed 3 nights in June, 2015
More like serviced apartments than a hotel”
Staff were nice
This is more like serviced apartments than a hotel. It is in a block of flats, with private occupiers on other floors. We were given a free upgrade to a suite but it was drab and uninspiring. It did not look like the photos on the website and neither did the corridors leading to our rooms. You use the public stairs to get to what they call the 'salon' which is basically an apartment or apartments which have been converted to be the communal areas of the 'hotel', with lounges and dining areas. I don't know how it has such a high rating. We thought that it was overcharging and underperforming.
Reviewed June 26, 2015
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8.0
Neil from United Kingdom
Couple
Double Room
Stayed 1 night in June, 2014
Amazing room, magical hotel”
Huge cool rooms, location
Excellent hotel. Outstanding rooms. Great breakfast, great location near the museum district. Helpful staff.
Reviewed July 01, 2014
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8.7
Tony from Canada
Solo traveler
Double Room
Stayed 6 nights in September, 2013
Friendly,relaxed,homey atmosphere.”
Afternoon tea(gratis,hepful staff and good location.
See above............................................................................
Reviewed October 07, 2013
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9.3
erez from Israel
Couple
Double Room
Stayed 1 night in May, 2013
Great location and very comfortable hotel”
Location, bed, stuff
Reviewed June 03, 2013
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12
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