Hotel Horison Grand Serpong
Hotel Horison Grand Serpong
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Superior Queen - Bed Hotel Horison Grand Serpong
Superior Queen - Bed
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Lobby Hotel Horison Grand Serpong
Lobby
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Swimming pool [outdoor] Hotel Horison Grand Serpong
Swimming pool [outdoor]
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Swimming pool [outdoor] Hotel Horison Grand Serpong
Swimming pool [outdoor]
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See map Hotel Horison Grand Serpong
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Very good
Location
7.0
See all 36 photos Hotel Horison Grand Serpong
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Hotel Horison Grand Serpong

Very good location
- 1.83 kilometers from city center
Good
From 211 reviewsSee what guests said
6.9
/
10
Recommended by 81% of guests
Value for money7.2
Distance to city center4.8 km
Location rating7.0
Nearest airportSoekarno Hatta International Airport (CGK)
Distance to airport12.1 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
This property is in high demand!Last booked a few minutes ago
Deluxe Room
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Partial lake view
  • 1 double bed
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Family Three-Bedroom Suite
Family Three-Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
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Family Two Bed Room
Family Two Bed Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
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Superior Queen
Superior Queen
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Family Suite
Family Suite
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Family Room
Family Room
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
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Single Deluxe
Single Deluxe
...
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    Family Room Three Bedrooms
    Family Room Three Bedrooms
    ...
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      Single Superior
      Single Superior
      ...
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        More about Hotel Horison Grand Serpong

        More about Hotel Horison Grand Serpong

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (211)Booking.com Reviews (137)
        Cleanliness6.8
        Facilities6.3
        Location7.0
        Room comfort and quality6.9
        Service7.3
        Value for money7.2
        Provided by verified guests of Agoda
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        Room type
        Superior Queen
        Deluxe Room
        Family Two Bed Room
        Family Three-Bedroom Suite
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        Showing 140 verified guest comments
        12345
        7.2
        Very good
        Antonius from Indonesia
        Group
        Superior Queen
        Stayed 1 night in September, 2018
        Good place to stay, a few problem needs attention”
        The room is great, the location, price, and staff is quite good. my only problem is elevator, it's very slow and and from 3 elevator, only 2 are active, and sometimes only 1 (the other 1 sometimes got problem)
        Reviewed October 08, 2018
        8.0
        Excellent
        Sentoso from Indonesia
        Business traveler
        Family Two Bed Room
        Stayed 2 nights in July, 2018
        Nice hotel”
        Nice hitel
        Reviewed October 06, 2018
        2.0
        Fany from Indonesia
        Family with young children
        Family Three-Bedroom Suite
        Stayed 1 night in September, 2018
        Dirty bed sheets, air con not working”
        Bed sheets have some stain and i even found some hair on it. Towel had bad scent like didnt change for long time. We just got amenities for 2 person while we stay at 3br which accommodate for 4person. Air con at main bedroom not working, when we ask the receptionist, they send the electrician but after 2 hours still can fix. The receptionist offer us to move to other room but how can we move at 2am while my 2 kids already sleep? Then in the morning we talk to the Manager on Duty and he offer us free lunch but we cant since we hv some appointment and he promise to contact us in 1-2 days to settle this issue but never happen unti today.
        Reviewed September 25, 2018
        9.6
        Exceptional
        Yunita from Indonesia
        Couple
        Superior Queen
        Stayed 1 night in September, 2018
        Good”
        over all ok, cuma ac nya aja agak kurang dingin.
        Reviewed September 02, 2018
        6.4
        Good
        Sandra from Indonesia
        Family with teens
        Superior Queen
        Stayed 1 night in August, 2018
        Kurang perawatan”
        Perawatannya sgt kurang spt toilet, pembuangannya krg bgs krn agak bau. Jg ditemukan tomcat bbrp ekor dlm toilet. Kolam renang jg agak kotor. Kamar jg bau pengab saat pertama buka pintu kmr saat cek in.
        Reviewed August 23, 2018
        5.6
        Desy from Indonesia
        Couple
        Superior Twin
        Stayed 1 night in August, 2018
        so far so good”
        good breakfast
        Reviewed August 20, 2018
        5.2
        Aditya from Indonesia
        Family with young children
        Superior Queen
        Stayed 1 night in August, 2018
        worst facilities”
        - minimum capacity off hot water - outdoor AC blower very noisy - no chair around swimming pool - dirty environment
        Reviewed August 14, 2018
        6.8
        Good
        RIYAN from Indonesia
        Solo traveler
        Family Two Bed Room
        Stayed 1 night in August, 2018
        the room is dusty”
        dusty everywhere in the room
        Reviewed August 10, 2018
        6.4
        Good
        Cezar from Philippines
        Business traveler
        Deluxe Room
        Stayed 3 nights in August, 2018
        Average Hotel”
        The room was large and has good airconditioning units in the living room and bedroom. Nice to have two TV's in a big room. The veranda gives a good view of the city. Breakfast was good but the menu really needs improvement. The room is very good for the price. The hallways have worn-out carpets that really need replacement or cleaning. The hotel location is quite far from the malls and restaurants in the area.
        Reviewed August 09, 2018
        2.0
        Qin from Malaysia
        Business traveler
        Family Three-Bedroom Suite
        Stayed 1 night in July, 2018
        Dirty and old hotel”
        It was a very unpleasant stay at this hotel.
        Reviewed July 25, 2018
        8.0
        Excellent
        jeffrey from Indonesia
        Couple
        Deluxe Room
        Stayed 1 night in June, 2018
        nice room bad food”
        The room itself was excellent, clean,wide, and the bed was comfortable. The staff was also nice and quick to your request. The food is so standard though. Nothing really interest my taste bud here. Maybe the real chef is on a holiday.
        Reviewed June 17, 2018
        6.4
        Good
        Azroy from Malaysia
        Business traveler
        Superior Queen
        Stayed 2 nights in July, 2017
        Value for money”
        Enough for my nearby-location meeting place
        Reviewed May 16, 2018
        8.0
        Excellent
        Thresya from Indonesia
        Solo traveler
        Stayed 1 night in March, 2018
        food is ok”
        room.. food.. location.. staff.. everything is OK
        Reviewed April 11, 2018
        6.8
        Good
        Shinta from Indonesia
        Group
        Stayed 1 night in December, 2017
        Closest to IKEA Alam Sutera with few notes”
        Value for money. Don't expect the swimming pool as it was unaccessible. Decent hotel (well-maintained & clean despite of its age) located inside a pretty-much-rundown shopping district. However, it was a perfect location for those planning to visit IKEA Alam Sutera.
        Reviewed January 17, 2018
        5.2
        Takahashi from Japan
        Business traveler
        Superior Queen
        Stayed 1 night in October, 2017
        Not well maintained”
        The hotel was old, not well maintained.
        Reviewed November 11, 2017
        4.8
        Takahashi from Japan
        Business traveler
        Superior Queen
        Stayed 2 nights in October, 2017
        Old hotel with less maintenance”
        View from the room is nice but facilities are not maintained well. My room was smell from WC. Elevators didn't stop ground floor for a certain length of period. Breakfast and room service tasted too bad. Staff were fairly ok.
        Reviewed November 08, 2017
        7.6
        Very good
        AQIB from United Arab Emirates
        Business traveler
        Deluxe Room
        Stayed 4 nights in October, 2017
        Good location to move around with easy access to public transport. ”
        Very hospitable and caring staff. As a suggestion if they could add more variety in the breakfast menu! Else all is 8 out of 10 score. Thank you!!
        Reviewed October 18, 2017
        3.6
        Derek from Singapore
        Family with teens
        Deluxe Room
        Stayed 2 nights in October, 2017
        Bad hotel that require renovation”
        No consistent hot water, place is dated and dirty. Not recommended unless a makeover is done. Traffic is very bad en route to hotel
        Reviewed October 16, 2017
        10.0
        Exceptional
        michael from Indonesia
        Family with teens
        Stayed 1 night in April, 2017
        nice”
        very nice
        Reviewed June 29, 2017
        Terima kasih telah menyempatkan waktu anda untuk memberikan ulasan properti kami. Komentar anda sangatlah berarti, kami menghargai komentar anda mengenai pelayanan kami serta peningkatan yang terus berlangsung. Kami sangat senang mengetahui bahwa anda sangat senang selama menginap. Kami menantikan kedatangan anda selanjutnya di hotel kami. Hormat kami, Putra D.K. E-Commerce Supervisor
        Responded July 14, 2017
        Hotel Horison Grand Serpong
        6.0
        Kwan from Indonesia
        Business traveler
        Superior Queen
        Stayed 1 night in March, 2015
        Nice hotel”
        Nice hotel nice stay
        Reviewed February 02, 2017
        12345
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