Hotel Neo Plus Green Savana Sentul
Hotel Neo Plus Green Savana Sentul
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Standard Room - Room plan Hotel Neo Plus Green Savana Sentul
Standard Room - Room plan
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Lobby Hotel Neo Plus Green Savana Sentul
Lobby
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Swimming pool Hotel Neo Plus Green Savana Sentul
Swimming pool
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Swimming pool Hotel Neo Plus Green Savana Sentul
Swimming pool
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Excellent
Location
8.1
See all 21 photos Hotel Neo Plus Green Savana Sentul
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Hotel Neo Plus Green Savana Sentul

Excellent location
What's nearby?
Very good
From 491 reviewsSee what guests said
7.7
/
10
Excellent room comfort and quality
8.1
Recommended by 88% of guests
Value for money7.7
Distance to city center22.1 km
Location rating8.1
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport35.1 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
Standard Room
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Standard Pool Access
Standard Pool Access
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds or 1 queen be...
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Standard Suite
Standard Suite
...
  • Balcony/terrace
  • Shower
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Suite
Suite
...
  • Shower
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Double Or Twin Standard
Double Or Twin Standard
...
  • Shower
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STANDARD POOL LEVEL.
STANDARD POOL LEVEL.
...
  • Shower
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Triple Standard
Triple Standard
...
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    Standard Room
    Standard Room
    ...
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      SUITE STANDARD - BED AND BREAKFAST
      SUITE STANDARD - BED AND BREAKFAST
      ...
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        Standard Single
        Standard Single
        ...
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          More about Hotel Neo Plus Green Savana Sentul

          More about Hotel Neo Plus Green Savana Sentul

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (491)Booking.com Reviews (176)
          7.7
          /
          10
          Cleanliness7.8
          Facilities7.6
          Location8.1
          Room comfort and quality8.1
          Service7.5
          Value for money7.7
          Provided by verified guests of Agoda
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          All guests (491)
          All room types
          Showing 405 verified guest comments
          12345
          7.2
          Very good
          Danny from Indonesia
          Family with young children
          Standard Room
          Stayed 1 night in November, 2018
          Weekend Getaway”
          My trip was on November 3rd to 4th, 2018 at this hotel. This hotel is good for a weekend getaway. The room is spacious and clean. We love the fresh air of Sentul hills. The venue is also green and refreshing. However, only one thing that we want to convey for better improvement: the restaurant service. When we arrived at almost evening at the hotel, I and my kids went to the restaurant and ordered some meals. But it turned out that after waited for more than 45 minutes, no signs of our meals would be served. Then I took the initiative to the restaurant server, to deliver the meals to our hotel room. After we got back into our hotel room, we waited for another 30 minutes, still, no meals were delivered to our room. So I went back to the restaurant and asked to cancel the order since I had already waited for more than 1 hour for the meals. The restaurant agreed to void my order and won't put it into my room's bill.
          Reviewed November 05, 2018
          Dear Mr. Danny, Thank you for taking the time to write your review of our property, your comments are very much valued. We are happy to know that you enjoyed our clean room and refreshing venue we have provided. However, we regret to know that we have failed to meet your expectation regarding the service at restaurant. I do apologize for the inconvenience that had occurred, please be rest assured that it was not our normal standard. The problem you have raised been addressed to our food & beverage team and the management have took necessary action to department concerned. Once again thank you for your constructive feedback and we look forward to another opportunity to host you at our property with better experience. Best Regards, Dony Adriansyah Hotel Manager
          Responded November 05, 2018
          Hotel Neo Plus Green Savana Sentul
          6.0
          Edo from Netherlands
          Business traveler
          Standard Room
          Stayed 1 night in October, 2018
          Hotel, only for taking if you stay there”
          The hotel rooms are OK. The place is too quiet ifyou want to stay in hotel. The restaurant not good enough for western clients. Add only two simple dishes to the menu : Zuppa Zuppa Soup (or mushroom soup) and Garden Salad, then your clients do not have to choose indonesian only.
          Reviewed October 31, 2018
          Dear Mr. Edo, Thank you for giving us feedback on your recent stay at NEO+ Green Savana Sentul. We are happy to know that you enjoyed our hotel rooms. However, We are sorry to know that we have failed to exceed your expectation regarding the western menu we have provided at restaurant. Your comments have been addressed to our Culinary team for further review and improvement. Once again thank you for your kind feedback. We do look forward to welcoming you again with another better experience. Best Regards, Dony Adriansyah Hotel Manager
          Responded November 05, 2018
          Hotel Neo Plus Green Savana Sentul
          8.0
          Excellent
          citra from Indonesia
          Family with young children
          Standard Room
          Stayed 2 nights in June, 2018
          Good Hotel”
          Everything is good
          Reviewed October 18, 2018
          Dear Ibu Citra, Thank you for choosing Neo+ Green Savana Sentul City as your accommodation. Your comment increasing our spirit to always give excellent service and better future. Look forward to welcoming you again to create another memorable moment with us. Kind regards, Dony Adriansyah Hotel Manager
          Responded October 19, 2018
          Hotel Neo Plus Green Savana Sentul
          4.8
          rangga from Indonesia
          Family with young children
          Standard Room
          Stayed 2 nights in August, 2018
          Room not clean”
          The hotel not clean, stairs dirty, room not clean enough, toilet dirty, we have to asking to change trash bin coz it’s broken and they still use it. Breakfast not good, mess all around, taste not good
          Reviewed August 20, 2018
          Dear Mr. Rangga, Thank you for staying with us at Neo+ Green Savana Sentul City We strive to make the experience at Neo+ Green Savana Sentul City that you will remember forever. Therefore, your comments are very important to us. We would like to aplogize for the product/service that did not meet your expectation. We Love to hear your feedback and use it to review and improve our services and product. Looking forward to welcome you soon with better experience. Best Regards, Dony Adriansyah Hotel Manager
          Responded August 29, 2018
          Hotel Neo Plus Green Savana Sentul
          8.4
          Excellent
          Felecia from Indonesia
          Group
          Standard Room
          Stayed 1 night in July, 2018
          Nice place in Sentul”
          One thing that they need to adjust, I think the operational hour of swimming pool need to be update until 10pm especially during weekend. I choose pool access but I was arrived about 7pm and when I started swim the staff asked me to finish it by 8pm, please consider. The breakfast is quite nice, they have many options from rice, potato, porriage, cereal, etc. I tried the restaurant menu after swimming and you really need to fix the sandwich menu, it is no good. Room is nice with small terrace, overall we enjoy it.
          Reviewed August 11, 2018
          Dear Ms. Felecia, Thank you for taking the time to write your review of our property, your comments are very much valued. We apologize that the sandwich did not meet your expectation, we have noted your comment and shared it to related department. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Dony Adriansyah Hotel Manager
          Responded August 14, 2018
          Hotel Neo Plus Green Savana Sentul
          7.2
          Very good
          Cindy from Indonesia
          Family with young children
          Standard Room
          Stayed 1 night in March, 2018
          Just OK”
          Had problem with the air condition, they solved slowly like we have to call the reception almost 3-4 times.
          Reviewed August 09, 2018
          Dear Ms. Cindy, Thank you for staying with us at Neo+ Green Savana Sentul City. We strive to make the experience at Neo+ Green Savana Sentul City that you will remember forever. Therefore, your comments are very important to us. We apologize for the inconvenience due to AC problem, we love to hear your feedback and use it to review and improve our services and product. Looking forward to welcome you soon. Best Regards, Dony Adriansyah Hotel Manager
          Responded August 14, 2018
          Hotel Neo Plus Green Savana Sentul
          10.0
          Exceptional
          Efa from Indonesia
          Family with young children
          Standard Room
          Stayed 1 night in July, 2018
          Hotel yang nyaman untuk keluarga. Kolam renang yang luas dan aman dan lingkungan yang ramah anak”
          Perlu peningkatan kualitas makanan. Dari rasa dan varian menunya biasa saja.
          Reviewed July 19, 2018
          Dear Efa, Terima kasih telah menginap di Neo+ Green Savana Sentul City dan juga komentar positifnya yang menjadikan kami semakin baik kedepannya. Kami tunggu kedatangan selanjutnya dengan pengalaman yang lebih baik Regards, Dony Adriansyah Hotel Manager
          Responded July 21, 2018
          Hotel Neo Plus Green Savana Sentul
          9.6
          Exceptional
          nicolas from Indonesia
          Couple
          Standard Room
          Stayed 1 night in June, 2018
          tpt nyaman”
          tdk crowded...lokasi utk santai2 ok...parkiran agak kurang tp msh ok
          Reviewed June 18, 2018
          Dear Pak Nicolas, terima kasih kami ucapkan atas kunjungan ke hotel kami. kami juga mengucapkan maaf apabila ada beberapa kekurangan yang maksudkan. atas masukan yang diberikan, kami akan menjadi yang lebih baik lagi kedepannya. kami tunggu kedatangan berikutnya Hormat kami, Dony Adriansyah Hotel Manager
          Responded June 19, 2018
          Hotel Neo Plus Green Savana Sentul
          6.0
          steve from Indonesia
          Family with young children
          Standard Pool Access
          Stayed 2 nights in June, 2018
          Good for a short vacation”
          Overall hotel is good, near to travel destination (gunung pancar & Bogor). But had a poor toilet, without water shower for young kids it was really made a messy bathroom (separate between bath shower and toilet). We got the ice cream bonus on Lebaran day's breakfast... it was cool !!! Make children happy...
          Reviewed June 17, 2018
          Dear Steve, Thank you for taking the time to write your review of our property, your comments are very much valued. We will look into issue that you have noted, in an attempt our hotel services. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Dony Adriansyah Hotel Manager
          Responded June 19, 2018
          Hotel Neo Plus Green Savana Sentul
          5.6
          Maria from Indonesia
          Family with young children
          Standard Room
          Stayed 2 nights in June, 2018
          could be better”
          great location but the facilities below my expectation, their room design and facilities absolutely need to improves,
          Reviewed June 16, 2018
          8.8
          Excellent
          WILLIAM from Indonesia
          Family with young children
          Standard Pool Access
          Stayed 2 nights in June, 2018
          Spacious room with good ambience ”
          Spacious room with good ambience. This was my first stay at Neo+, after heard many good recommendation from friends for short getaway. This hotel is same group with Aston. The breakfast is so so, but the room with pool access is great and kids really enjoyed the 2 nights stay. Pick the room no. 129-135 or 109-115. This hotel has direct access to taman budaya with spacious landscape and your kids could play drone, kite, riding horse, etc. While the Daddy could enjoy coffee at Kopi Oey while watching the kids playing around. There was a good and authentic Italian Restaurant and should try it.
          Reviewed June 12, 2018
          Dear William , Thank you for staying at Neo+ Green Savana Sentul City as your accommodation. Highly appreciated been giving us good reviewed and we hope we’ve been created memorable moment by our services and products We hope and very happy to welcoming you again soon for next moment. Best Regards, Dony Adriansyah Hotel Manager
          Responded June 19, 2018
          Hotel Neo Plus Green Savana Sentul
          8.0
          Excellent
          Martharia from Indonesia
          Family with young children
          Standard Room
          Stayed 1 night in June, 2018
          Tempat yang baik untuk mencari hiburan singkat buat anak2 dan orang tua. Ramah & bersih.”
          Pelayanan stafnya baik dan cukup unik melihat staf wanita yang melayani kami dengan rambut wig putihnya, yang ternyata merupakan salah satu icon hotel ini. Kamar yang diberikan memuaskan, luasnya, bersihnya, perangkat di dalamnya. Yang paling menyenangkan anak2 adalah kolam renangnya & channel TV yg cukup bervariasi. Sarapannya pun cukup bervariasi, bisa untuk anak2 dan orang tuanya. Masukkan adalah penyediaan handuk di kolam renang, kita harus mencari staff & menanyakan dulu untuk handuk kolam, mungkin bisa dipertimbangkan tempat khusus pemgambilan handuk tsb. Untuk alat penyimpan sabun, sampo & conditioner di kamar mandi, mungkin tolong pertimbangkan yang lebih mudah pemakaiannya untuk anak2 tanpa harus mengeluarkan tenaga lebih untuk mengeluarkannya. Sarapan cukup bervariasi, bisa memenuhi selera anak2 dan orang dewasanya. Keseluruhannya untuk keluarga dengan anak2 kecil akan puas ketika bermalam di hotel ini.
          Reviewed June 12, 2018
          Dear Martharia, Terima kasih telah menginap di Neo+ Green Savana Sentul City dan juga komentar positifnya yang menjadikan kami semakin baik kedepannya. Kami tunggu kedatangan selanjutnya dengan pengalaman yang lebih baik Regards, Dony Adriansyah Hotel Manager
          Responded June 19, 2018
          Hotel Neo Plus Green Savana Sentul
          10.0
          Exceptional
          mattheus from Indonesia
          Couple
          Standard Room
          Stayed 1 night in June, 2018
          very nice and comfortable hotel”
          the hotel, the room and services are fabuluous..
          Reviewed June 11, 2018
          Dear Mattheus , Thank you for choosing Neo+ Green Savana Sentul City as your accommodation. your comment increasing our spirit to always give excellent service and better future. Look forward to welcoming you again to create another memorable moment with us. Best Regards, Dony Adriansyah Hotel Manager
          Responded June 19, 2018
          Hotel Neo Plus Green Savana Sentul
          8.0
          Excellent
          Sortha from Indonesia
          Family with young children
          Standard Pool Access
          Stayed 1 night in June, 2018
          Second time here with bigger family. Love the pool&jacuzzi, big bed and quietness”
          The food is so so and not much of sightseeing around.
          Reviewed June 06, 2018
          Dear Sortha , Thank you for choosing Neo+ Green Savana Sentul City as your accommodation. your comment increasing our spirit to always give excellent service and better future. Look forward to welcoming you again to create another memorable moment with us. Best Regards, Dony Adriansyah Hotel Manager
          Responded June 19, 2018
          Hotel Neo Plus Green Savana Sentul
          8.0
          Excellent
          Karen from Indonesia
          Family with teens
          Standard Room
          Stayed 1 night in February, 2018
          Very good”
          It's great
          Reviewed May 05, 2018
          Dear Karen , Thank you for choosing Neo+ Green Savana Sentul City as your accommodation. We hope we achieved our goal in making your stay memorable by providing outstanding service. Look forward to welcoming you again to create another memorable moment with us. Best Regards, Dony Adriansyah Hotel Manager
          Responded June 19, 2018
          Hotel Neo Plus Green Savana Sentul
          8.4
          Excellent
          Karen from Indonesia
          Group
          Standard Room
          Stayed 1 night in February, 2018
          Excellent”
          This hotel is great but I think its more suitable for family with children tho it's still great for family with older children
          Reviewed May 05, 2018
          7.2
          Very good
          Aditya from Indonesia
          Family with young children
          Standard Pool Access
          Stayed 1 night in May, 2017
          Nice Place”
          The hotel good and nice since i booked a room just next to the swimming pool.
          Reviewed April 10, 2018
          Dear , Thank you for choosing Neo+ Green Savana Sentul City as your accommodation. We hope we achieved our goal in making your stay memorable by providing outstanding service. Look forward to welcoming you again to create another memorable moment with us. Best Regards, Dony Adriansyah Hotel Manager
          Responded April 16, 2018
          Hotel Neo Plus Green Savana Sentul
          7.6
          Very good
          Rahmat from Indonesia
          Family with teens
          Stayed 1 night in February, 2018
          Nice experience”
          Had a fruitful stay here, but please pay more attention to the water heater. It didnt work out during my stay :(
          Reviewed February 25, 2018
          Dear Rahmat, Please accept our deepest apology regarding the water heater problem during your stay. We are now looking into it so the next time you stay with us it won't happen again. We also would like to thank you for taking the time to review Hotel NEO+ Green Savana Sentul City
          Responded March 01, 2018
          Hotel Neo Plus Green Savana Sentul
          8.0
          Excellent
          Sisca from Indonesia
          Family with young children
          Standard Pool Access
          Stayed 1 night in December, 2017
          Family with child ”
          nice hotel, with wide bed and bathroom. So convenience with easy pool access. The room also clean. The breakfast has various menu. Location near Aurora Mansion.
          Reviewed December 04, 2017
          Dear Ms. Sisca, Thank you for taking the time to review our hotel. We glad that you are enjoying your stay with us and we are waiting to welcoming you back to our property soon. Have a great day......!!! Regards, Dony Adriansyah Hotel Manager
          Responded December 16, 2017
          Hotel Neo Plus Green Savana Sentul
          5.6
          Yvette from Australia
          Couple
          Standard Room
          Stayed 4 nights in November, 2017
          Need to get their act together ”
          A lovely setting of green outside jakarta. City. The design of hotel is lovely. Staff are friendly but lack in training to be prompt to attend to things like collecting room service plates left outside the room for a whole day until you ask them to collect. The cleaning of the room is surface. So the bed is made well and the towels are replaced but I doubt anyone scrubs the bathroom or truly cleans the floor. My feet were black from walking around barefoot on the floor. This is all in training. The staff are friendly and mean well. We would come back if they cleaned properly and stepped up the act with the service. The service is lacking. The breakfast buffet also a little unhygeneic with flies everywhere .. we stayed for 5 night and it was the same every day. Some tightneining up of training and management of some basics like hygiene would go a long way.
          Reviewed November 21, 2017
          Dear Yvette, Our deepest apology for the inconvenience during your stay. We thank you to bring this matter to our attention so we could improve our quality in cleanliness, hygiene and sanitation in our property by giving more training to our staffs. We hope we could welcome you back to Hotel NEO+ Green Savana Sentul City in the near future. Have a pleasant day...... Regards, Dony Adriansyah Hotel Manager
          Responded December 16, 2017
          Hotel Neo Plus Green Savana Sentul
          12345
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