Book Now: Hotel Newstar Ikebukuro

Very good
From 517 reviewsSee what guests said
7.6
Recommended by 86% of guests

Real reviews from real guests

Agoda Reviews (517)Booking.com Reviews (210)
7.6
Very good
From 517 reviews
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Cleanliness7.7
Facilities7.1
Location7.5
Room comfort and quality7.4
Service7.9
Value for money7.9
Provided by verified guests of Agoda
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Showing 323 verified guest comments
8.8
Excellent
Ni-On from Thailand
Couple
Small Double - Smoking
Stayed 3 nights in December, 2016
Very cozy, clean and good service”
Very cozy room have all needed, housekeeper will clean the room everyday giving new towels, pajamas. Front hotel service very well, accept for deposit luggages after checked out. Even we chose not include breakfast they provide free coffee in the morning at the hotel front.
Reviewed December 15, 2016
6.8
Good
MUZAMIR from Malaysia
Family with young children
Small Double - Smoking
Stayed 3 nights in November, 2016
Value for Money”
This hotel is similar to budget hotel; so by that you will get what you pay for. The main reason that I select this hotel is the price offered is great. The hotel is located in Ikebukuro which has one of the main train station in Tokyo, where it is easier for you to go anywhere by train (Shinkansen, JR, Narita Express, etc.). The hotel is located about 10-15 minutes walk from the train station (West Exit). The hotel room is a bit small but good enough for us but I think if you are a little large in size, you might find it a bit uncomfortable. The wifi in the room is a bit slow and during peak hours, almost impossible to connect. To sum it up, I really satisfy with the hotel with what I paid for it.
Reviewed November 30, 2016
6.8
Good
MUZAMIR from Malaysia
Family with young children
Small Double - Smoking
Stayed 8 nights in November, 2016
Value For Money”
This hotel is similar to budget hotel; so by that you will get what you pay for. The main reason that I select this hotel is the price offered is great. The hotel is located in Ikebukuro which has one of the main train station in Tokyo, where it is easier for you to go anywhere by train (Shinkansen, JR, Narita Express, etc.). The hotel is located about 10-15 minutes walk from the train station (West Exit). The hotel room is a bit small but good enough for us but I think if you are a little large in size, you might find it a bit uncomfortable. The wifi in the room is a bit slow and during peak hours, almost impossible to connect. To sum it up, I really satisfy with the hotel with what I paid for it.
Reviewed November 30, 2016
8.4
Excellent
Chanya from Thailand
Couple
Small Double - Smoking
Stayed 3 nights in November, 2016
quite small room but full of facilities”
The room is quite small including semi-double bed and toilet but I'm surprise that the necessary facilities are full. That makes the room so cute and make me quite comfortable to stay there. The location is quite a distance from subway and JR but it's still in walking distance. There are a lot of convenience stores and restaurants around the hotel.
Reviewed November 25, 2016
4.4
Virginia from Germany
Group
Small Double - Smoking
Stayed 10 nights in November, 2016
Disappointing”
Sadly the worst Hotel i have seen in Tokyo until now. The room was really old and worn out. The walls, carpet, lamps, Window, bed cover were dirty and partly damaged. The non smoking room smelled like cigarettes. The bathroom was even mildewed. The staff did their best. The semi double room was even for tokyo really small. The room was comparative cheap but still not worth the money.
Reviewed November 13, 2016
8.0
Excellent
Lai from Hong Kong
Solo traveler
Single Room - Smoking
Stayed 5 nights in November, 2016
Recommended to limited budget travelers: excellence service, room size & price, good location, average clearance”
excellence service - polite & helpful staff, 24hr frontdesk service, 12:00 check-out time excellence room size - single room reference only - big bed. I can open a 28" luggage & a hand carry luggage at the same time. Toilet is the only area that makes me feel a little bit small good location - 7~10 mins from JR ikebukuro West exit, many restaurant nearby and 7-11 & Family Mart & Family Mart 100yen Store are just next to hotel average clearance - I forgot if I booked a non-smoking room or smoking room, but the cigarette smell is very strong. The wallpaper looks quite dirty & old, especially when the light is too dark & yellow. But the bed & toilet look new & clean, and the staff had kept the floor & shower area clean & comfortable. Therefore, overall the clearance of room is average.
Reviewed November 11, 2016
9.2
Exceptional
XI from Australia
Solo traveler
Single Room - Smoking
Stayed 5 nights in November, 2016
pretty good”
good value nice staff rooms are clean just a bit small
Reviewed November 11, 2016
10.0
Exceptional
YU from China
Couple
Double Smoking
Stayed 8 nights in June, 2016
Nice Location, Friendly Staff, Standard environment”
It takes around 5-8 mins walk to the nearest exit of the JR station, which is very favorable. And it is very near to the crowded area of Ikebukuro, which means there are a lots of restaurant that is nice for handing out and also open till midnight. The staffs are nice and really helpful, they've been really nice to us that they even helped to heat the food with microwave which I got from Familymart nearby (yes, there is two convenient store nearby the hotel and another one on the other side of the road) which he didn't have to so. The position is easy to find also. Overall I will be staying in this hotel in the future. Strongly recommended.
Reviewed November 10, 2016
7.6
Very good
Yuen from Hong Kong
Solo traveler
Small Double - Smoking
Stayed 5 nights in October, 2016
Good and nice location and facilities”
Reasonable price, good location, nice staff. But the room is small
Reviewed November 05, 2016
4.0
tracy from Canada
Couple
Small Double - Smoking
Stayed 1 night in October, 2016
Hotel was below expectations”
Found coachroches on wall of shower... Even though I had specified for a non smoking room they had given us a smoking room that was filthy until we requested a room change.
Reviewed October 15, 2016
9.6
Exceptional
Marcus from Singapore
Solo traveler
Single Room - Smoking
Stayed 2 nights in September, 2016
As expected ”
Good location and staff, facilities are slightly old but functional. Very comfortable and value for money
Reviewed September 15, 2016
7.6
Very good
APORNRAT from Thailand
Group
Small Double - Smoking
Stayed 3 nights in July, 2016
Very clean but quiet far from subway”
I stayed here for 3 days and room was cleaned up every day. Its place is quiet far from subway, but the way for going is safe and convenience. Room size is small, but if you have not much stuff, it will be ok with reasonable price.
Reviewed August 06, 2016
8.8
Excellent
Sally from Singapore
Solo traveler
Single Room - Smoking
Stayed 2 nights in June, 2016
Review of accomodation ”
Good location near jr west exit of ikebukuro station , clean room. A 10-15mins walk away from the jr line
Reviewed June 18, 2016
7.6
Very good
SOON from Malaysia
Couple
Small Double - Smoking
Stayed 8 nights in January, 2016
Value for money”
Nice Location
Reviewed May 10, 2016
8.0
Excellent
Jackson from Singapore
Solo traveler
Single Room - Smoking
Stayed 1 night in January, 2016
great location”
location
Great stay
Reviewed February 08, 2016
8.0
Excellent
Jackson from Singapore
Solo traveler
Single Room - Smoking
Stayed 3 nights in January, 2016
convenient”
the location
It was a pleasant stay
Reviewed February 08, 2016
2.7
YINGNI from Taiwan
Solo traveler
Single Room - Smoking
Stayed 3 nights in October, 2014
Old and bad service”
Near the station
Bad experience, front desk are not polite and had bad english skills. We'll never choose this hotel again.
Reviewed October 09, 2015
8.0
Excellent
Nur from Malaysia
Solo traveler
Single Room - Smoking
Stayed 5 nights in August, 2015
WIll comeback !”
Clean, Friendly & Comfortable
It was the best experienced and great stay.
Reviewed September 08, 2015
7.7
Very good
Wai from Hong Kong
Solo traveler
Single Room - Smoking
Stayed 5 nights in June, 2015
Good price Good Room”
Good price that room included toilet and bathing room, very high CP value, also renew toothbrush, shaver, tea bag, towel and bathrobe everyday, recommended.
Good price that room included toilet and bathing room, very high CP value, also renew toothbrush, shaver, tea bag, towel and bathrobe everyday, recommended.
Reviewed September 01, 2015
8.7
Excellent
Sonja from Germany
Solo traveler
Single Room - Smoking
Stayed 24 nights in July, 2015
Cheap, clean and convenient”
Location, Price, Room size
Reviewed August 21, 2015
10.0
Exceptional
Hae from South Korea
Solo traveler
Single Room - Smoking
Stayed 6 nights in August, 2015
good”
good
good
Reviewed August 10, 2015
10.0
Exceptional
Michael from United States
Solo traveler
Single Room - Smoking
Stayed 11 nights in June, 2015
Can't go wrong in ikebukuro ”
The room had everything a solo male teachers needs. The staff was very friendly. And it was close enough to the station and ikebukuro is probably one of the most confident stations in Tokyo.
My stay was great the staff were great and the hotel was a steal at the price I got. Defiantly will go again.
Reviewed June 17, 2015
8.0
Excellent
Yu from Hong Kong
Solo traveler
Single Room - Smoking
Stayed 6 nights in June, 2015
Totally worth the price”
clean, tidy , good location and decent
Reviewed June 15, 2015
8.0
Excellent
Sergio from Indonesia
Couple
Small Double - Smoking
Stayed 2 nights in April, 2015
Good hotel”
Good location
Need to clean more under the bed, not just the bed and others.
Reviewed April 12, 2015
7.0
Very good
Amelia from Australia
Couple
Small Double - Smoking
Stayed 1 night in February, 2015
Small but convenient in the heart of Ikebukuro ”
The location was good, free Wifi and the bed was comfortable
Reviewed February 28, 2015
7.3
Very good
yi from Australia
Family with young children
Small Double - Smoking
Stayed 4 nights in December, 2014
Only one guy can speak English”
Location,location,location
Happy stay, a bit hard to communicate
Reviewed January 04, 2015
5.3
WONG from Hong Kong
Solo traveler
Single Room - Smoking
Stayed 10 nights in October, 2014
Good location, fair condition and service”
Location, cheap, convenient store nearby
A fair experience. Hotel is a 7min to Ikebukuro Station. There are several convenient stores nearby. Hotel itself is a bit old and room may be small for Westerners. Overall it is a fair choice if easy access to public transport is preferred
Reviewed December 24, 2014
10.0
Exceptional
KUANG-Chung from Taiwan
Solo traveler
Single Room - Smoking
Stayed 5 nights in November, 2014
nice hotel”
nice service
Reviewed December 05, 2014
7.7
Very good
Chung from Taiwan
Solo traveler
Single Room - Smoking
Stayed 2 nights in December, 2014
Nice hotel”
they speak English
Reviewed December 05, 2014
8.7
Excellent
Teerapat from Thailand
Business traveler
Single Room - Smoking
Stayed 5 nights in November, 2014
great stay”
price, cleanliness, location
Reviewed November 29, 2014
8.7
Excellent
Norliyana from Malaysia
Solo traveler
Single Room - Smoking
Stayed 1 night in October, 2014
Good”
Great room, nice location
Reviewed October 21, 2014
7.3
Very good
Lip from Singapore
Solo traveler
Single Room - Smoking
Stayed 2 nights in September, 2014
Convenient and clean hotel”
location, price and good staff
It was my first time as Sakura in Ikebukuro was full. The prices are extremely reasonable, and the location is perfect.. 10 minutes walk from Ikebukuro Station. The rooms are small but clean and comfortable. The hotel is on the main road, just next to the 100 yen Lawson minimart. Near by are nice cafes, restaurants and other minimarts. Good enough if on business trip or only using the room for a comfortable nite's rest.
Reviewed September 14, 2014
8.0
Excellent
Cheryl from Singapore
Couple
Small Double - Smoking
Stayed 5 nights in September, 2014
Cozy and clean room”
Clean room, helpful staff, good location
Very clean room and the staffs were polite and friendly. Nice location whereby the hotel is surrounded by 24hours Bento stalls and family marts.
Reviewed September 12, 2014
7.7
Very good
Heng-Jeng from Taiwan
Couple
Small Double - Smoking
Stayed 1 night in July, 2014
nice, but small.”
clean, nice, a little far away
Yes
Reviewed August 06, 2014
8.7
Excellent
CHENG from Taiwan
Couple
Small Double - Smoking
Stayed 2 nights in July, 2014
good location and easy to local restaurant ”
Good location , local food , near MRT
Reviewed July 14, 2014
5.3
isabelle from South Korea
Couple
Small Double - Smoking
Stayed 3 nights in July, 2014
just for sleeping”
location, esay to find
room not that clean. for a double it was a very small double. no place to unpack. bathroom tiny as in a camping car (but i think it's all the case in tokyo)
Reviewed July 08, 2014
8.7
Excellent
Ray from Singapore
Group
Twin Smoking
Stayed 3 nights in April, 2014
Best value hotel in ikebukuro”
clean,friendly,easy access
Even though counter staff can't speak english, they understand english very well. The cleaning lady is very friendly, thoughtful and skilled. my room is always clean everyday after i came back from a tired trip. The toilet is clean, sanitized daily and bath tub is comfortable. Internet within the hotel is fast, i can stream youtube videos on my phone perfectly. The room is just nice for solo traveller, with just enough space to unpack luggages/loots. The bed is especially comfortable and huge. Even though it's in a central city district, hotel room is very quiet (stayed 2nd floor). I can personally speak japanese, that makes the whole stay more enjoyable.
Reviewed May 03, 2014
8.3
Excellent
Thodsaphon from Thailand
Group
Twin Smoking
Stayed 3 nights in April, 2014
good location”
good location
the staff is very nice
Reviewed April 21, 2014
7.7
Very good
Thodsaphon from Thailand
Group
Double Smoking
Stayed 3 nights in April, 2014
close to jr station”
friendly staff
very good
Reviewed April 17, 2014
7.7
Very good
Thodsaphon from Thailand
Group
Single Room - Smoking
Stayed 3 nights in April, 2014
very good location”
location
very closed to the JR station
Reviewed April 17, 2014
10.0
Exceptional
chik from Malaysia
Couple
Twin Smoking
Stayed 7 nights in April, 2014
good”
good
Good
Reviewed April 17, 2014
6.7
Good
KITTIPONG from Thailand
Group
Twin Smoking
Stayed 2 nights in March, 2014
Nice hotel in the shopping area”
Location, standard room, near convenient stores
The hotel is not far from the train station, about 800 meters away and easy to find. The location is great, near shopping center, restaurant and surprise to me are many convenient stores on the same street around. The room is good, clean, with big windows, tv, fridge (no water), not much comfy bed but nice, good tiny toilet and bathroom inside. The air condition is rather not stable and couldn't adjust the temperature (central air system) but felt ok. Wifi in room is great. The room cleaning's staffs did great job and attentive. We could left our luggages on the reception area.
Reviewed April 04, 2014
6.3
Good
Tanchanok from Thailand
Couple
Small Double - Smoking
Stayed 3 nights in March, 2014
quite ok.”
not far from JR /room was ok
the room was quite small as usual. but enough facilitie. anyway, my refrigerator wasnt work and i stay there for 3days so that is not quite ok. and they couldnt fix it but saying sorry. overall is ok if you didnt demand much at this price. but if i have to choose again comparing with toyoko inn in the same price, i ll go for toyoko inn. as it standard is quite suitable fir me more.
Reviewed April 02, 2014
5.0
hoi from Hong Kong
Couple
Small Double - Smoking
Stayed 2 nights in January, 2014
Good staff, small room, bad smell, cant to stay co”
Good staff, 10 mins walk to hotel
I think staff is nice but room very small and bad smell in the room, stay in room is very uncomfortable
Reviewed March 06, 2014
7.0
Very good
Fairy from Indonesia
Couple
Twin Smoking
Stayed 1 night in January, 2014
Affordable hotel in good location”
Location, free internet, affordable
This is an older style hotel. Helpful staff and close to transport. Ikebukuro station exit C6 is the closest to the hotel
Reviewed January 29, 2014
7.0
Very good
irwan from Malaysia
Business traveler
Twin Smoking
Stayed 1 night in January, 2014
good for short break”
free wifi plenty restaurant nearby
an old hotel with average travellers hotel standard. u get what u paid for.
Reviewed January 23, 2014
6.7
Good
WAIKEUNG from Hong Kong
Solo traveler
Single Room - Smoking
Stayed 4 nights in January, 2014
...............................”
Good Price and Good Location
..................................................................................................
Reviewed January 22, 2014
8.7
Excellent
Leonard from Singapore
Solo traveler
Single Room - Smoking
Stayed 21 nights in December, 2013
Good staff and location.”
Location, price and cleanliness.
The cleaning staff were very good and the hotel itself is located in an excellent area of Tokyo. As a solo traveller I really enjoyed the convenience of Hotel Newstar Ikebukuro, being a short walk from Ikebukuro station. The area also has many establishments which operate till very late, making it an especially good choice for those who like to stay out late.
Reviewed January 10, 2014
2.3
Venna from Malaysia
Couple
Small Double - Smoking
Stayed 1 night in December, 2013
Worst hotel I ever stayed in my life”
Near nightlife spots
FALSE FIRE ALARM at night and announcement only made in Japanese language where they did not take into consideration of foreigners staying in the hotel. It extremely ridiculous that a fire alarm rang with no reason. Very old and dirty hotel. The management need to upkeep their hotel. Dirty & stained wall. Carpet is stained as well. Hotel did not even provide the basic need such as adapter. When we store our luggage in hotel after check out, they don't provide any receipt of aknowledgement for the luggage which means anyone can claim your baggage/ luggage! All in all, lousy hotel! You can get a much better hotel in Tokyo with the amount you paid for this.
Reviewed December 12, 2013
8.3
Excellent
Wai from Hong Kong
Solo traveler
Twin Smoking
Stayed 3 nights in October, 2013
good”
employee nice
Reviewed October 29, 2013