Hotel Palafox
Double or Twin Room Hotel Palafox
Lobby Hotel Palafox
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8.5
Excellent
/10
(1614 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Basílica de Nuestra Señora del Pilar870 m
  • Free Wi-Fi

    Hotel Palafox

    Marques de Casa Jiménez, s/n, Zaragoza City Center, Zaragoza, Spain, 50004 - See map
    "This is our 4th visit to Hotel Palafox and we have already recommended it to our friends."
    peter - 27 March 2018
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent comfort
    8.6 room quality and comfort
    Excellent service
    8.5 rating for service
    Very good facilities on premise
    7.7 facilities on premise
    • 890 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Value for money8.5
    Location rating9.0
    Nearest airportZaragoza Airport (ZAZ)
    Distance to airport10.3 km

    Rooms available at Hotel Palafox

    8.6
    Excellent
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 1 queen bed
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    Superior Double Room
    Superior Double Room
    ...
    • Room size: 26 m²/280 ft²
    • Bathtub
    • 1 queen bed or 2 single bed...
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    Suite
    Suite
    ...
    • Room size: 90 m²/969 ft²
    • Bathtub
    • 1 king bed
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    Double or Twin Room
    Double or Twin Room
    ...
    • Room size: 26 m²/280 ft²
    • Bathtub
    • 1 queen bed or 2 single bed...
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    Room City View
    Room City View
    ...
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      Deluxe Room
      Deluxe Room
      ...
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        SINGLE JUNIOR SUITE SUITE
        SINGLE JUNIOR SUITE SUITE
        ...
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          2 BEDS DOUBLE OR TWIN
          2 BEDS DOUBLE OR TWIN
          ...
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            TRIPLE STANDARD - BED AND BREAKFAST
            TRIPLE STANDARD - BED AND BREAKFAST
            ...
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              Studio Room
              Studio Room
              ...
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                More about Hotel Palafox

                More about Hotel Palafox

                Description

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                What they offer

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Food and dining

                Restaurants on site

                Aragonia Palafox
                Cuisine:Local, Spanish
                Menu:Buffet

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Announcements

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                Reviews of Hotel Palafox from real guests

                Overall rating
                8.5
                Excellent
                From 1614 reviews
                Provided by verified guests of
                Agoda Reviews (26)Booking.com Reviews (1588)
                Rating via Agoda8.5
                /
                10
                Excellent
                Cleanliness8.7
                Facilities7.7
                Location9.0
                Room comfort and quality8.6
                Service8.5
                Value for money8.5
                High score for Zaragoza
                Rating
                9+ Exceptional (7)
                8-9 Excellent (5)
                7-8 Very Good (4)
                6-7 Good (0)
                <6 Below Expectation (2)
                Time of the year
                Mar - May (4)
                Jun - Aug (4)
                Sep - Nov (8)
                Dec - Feb (2)
                All guests (26)
                All room types
                All languages
                Showing 18 verified guest comments
                8.4
                Excellent
                Hau from Hong Kong
                Solo traveler
                Double Single Use Club
                Stayed 2 nights in September, 2019

                Good to stay ”

                Good hotel to stay

                Reviewed October 04, 2019
                9.2
                Exceptional
                peter from United Kingdom
                Couple
                Double or Twin Room
                Stayed 1 night in March, 2018

                Excellent location with easy on-site parking”

                This is our 4th visit to Hotel Palafox and we have already recommended it to our friends. After a long journey the car is valet parked which allows you more time to settle in and head into the centre of Zaragoza which is just a few minutes stroll away. the staff are welcoming and the rooms large and well equipped.

                Reviewed March 27, 2018
                4.0
                TCHUN from Malaysia
                Family with young children
                Superior Double Room
                Stayed 2 nights in September, 2016

                Awful staffs”

                After taking a flight for 12 hours & driving for another 4 hours from Barcelona to Zaragoza, you would expect some common courtesy from the front desk staffs. Instead, I got somebody who was in her own mood then claiming you booked the wrong occupants (I booked for 2-person room from Agoda), yet the staffs claimed only 1-person in their "system" Way overrated hotel. Better stay away from this hotel if you have a choice.

                Reviewed September 06, 2016
                9.0
                Exceptional
                Michelle from Singapore
                Couple
                Junior Suite
                Stayed 1 night in November, 2015

                Very good service”

                hotel was nice but more impressed in general with the helpfulness of the ppl in zaragoza and hotel Palafox. helped make the experience even better

                👍👍

                Reviewed November 08, 2015
                8.7
                Excellent
                Sang from South Korea
                Couple
                Double or Twin Room
                Stayed 1 night in August, 2014

                Good service and Clean conditions !”

                1) Great hotel conditions, 2) Very kind staff

                - Overall looks nice, but there was couple of flys at breakfast time. Thus, need to take care of more carefully hygiene

                Reviewed August 27, 2014
                5.0
                Robert from Sweden
                Couple
                Double or Twin Room
                Stayed 3 nights in July, 2013

                Hotel close to shopping”

                Central, close to shops and restaurants, nice pool

                We arrived by car and no one met us at the entrance to take care of the luggage and the car, which is not good for a five star hotel. Overall, the reception was very listless, bored and not service minded. The hotel room was quite boring but clean. The poolarea on the roof was quite and nice. The breakfast was ok but not great as you would expect of a five star hotel. However, it was very cool to sit and eat breakfast when they had the air conditioning on at full speed. During my travels in five star hotels around the world, I have never known that they want to be paid for late checkout. We're talking about a single hour. Because of poor service, we will not recommend this hotel.

                Reviewed July 17, 2013
                7.7
                Very good
                Michael from United Kingdom
                Couple
                Double or Twin Room
                Stayed 2 nights in March, 2013

                Centrally located”

                Comfortable rooms, quiet but near centre

                Enjoyable stay but diificult to find at first as garage is accessed from different street.

                Reviewed March 26, 2013
                8.3
                Excellent
                Kristianto from Indonesia
                Business traveler
                Double or Twin Room
                Stayed 2 nights in September, 2012

                Great location with great service ”

                Very strategic location , close to city centre

                palafox indeed having good benefit with location in city centre , just about 15 minutes to zaragoza main train / bus station . the room is not so big , even it is old but still good maintain . service of the staff is excellent , breakfast was lot of variety , even if we go out in the morning , they could serve the breakfast package . the only problem we have was , in the morning it takes more than 10 minutes of the water to be warm / hot .

                Reviewed October 11, 2012
                9.3
                Exceptional
                John from United States
                Group
                Double or Twin Room
                Stayed 1 night in January, 2012

                Very modern hotel”

                The Guggenheim museum is right in front of the hotel, could not be any closer.

                we arrive there by car, it is easy to find. the hotel has good amenities and the staff is very friendly. the rooms are quite spacious and the bathrooms are very nice and well equipped.

                Reviewed January 14, 2012
                10.0
                Exceptional
                Brian from United States
                Couple
                Double or Twin Room
                Stayed 4 nights in September, 2011

                Perfect”

                This hotel was clean, comfortable, a good size and very friendly

                We loved this hotel stay, it was our favorite of four different Spain locations. The staff was really friendly and accomplished with the English language. The location was a perfect walk from everywhere. We felt safe everywhere we went. The room was great, as were the pillows. And the breakfast was wonderful. They actually delivered everything they promised! Thank you.

                Reviewed September 16, 2011
                10.0
                Exceptional
                Jacqueline from Australia
                Couple
                Superior Double Room
                Stayed 3 nights in September, 2010

                Great hotel, friendly service”

                Good size rooms including bathrooms, bed turned down each night, close proximity to shops & restaurants
                nothing to report

                I usually say a good sign of a hotel is how you are greeted by the staff. On our arrival, we were briefed of the hotel facilities, and also of the eating places and places of interest which we must see whilst in Zaragoza. The room was a good size with lounge chair and table, the bathroom was a good size and it has a great shower. On our leaving the staff wished us a good trip and thanked us for our visit.

                Reviewed October 18, 2010
                7.3
                Very good
                Thomas from France
                Business traveler
                Stayed 1 night in September, 2008

                Pretty nice. Good Value!”

                Good price, good service, nicely located.
                Not a businessman friendly hotel. Small bathroom.
                Reviewed October 22, 2008
                10.0
                Exceptional
                Daniel from Spain
                Couple
                Double or Twin Room
                Stayed 1 night in December, 2010

                Excelente ubicación, trato, servicios y decoración”

                todo
                ninguno

                Estancia de 1 noche de paso en la ciudad. Hotel muy bien situado. Decoración muy acertada a la categoría del hotel, cálida y de buen gusto. Excelente atención por el equipo humano. Habitación muy confortable, bonita y acogedora.

                Reviewed December 09, 2010
                7.3
                Very good
                Arnaud from France
                Family with teens
                Stayed 1 night in August, 2009

                bon hotel”

                Bien situé Belles chambres
                Prix exhorbitant du petit déjeuner 20 EUR

                Il s'agit d'un trés bon hotel avec du personnel compétent, des chambres spacieuses, et une cliamtisation performante. Une adresse a recommander

                Reviewed August 28, 2009
                9.3
                Exceptional
                Gabriele from Germany
                Solo traveler
                Stayed 4 nights in April, 2010

                Unbedingt zum Empfehlen”

                Leicht zu erreichen, kurzer Weg zur Altstadt
                Das Hotel hat keine Schwächen

                Es ist ein sehr vornehmes ruhiges Hotel. Das Personal ist immer zuvorkommend und sprechen Englisch. Die zimmer haben eine gute Größe, mit einer kleinen Sitzecke mit Stehlampe. Gegenüber des Bettes hängt ein sehr großer LCD-Fernseher mit Radio.Die Betten haben eine sehr gute Liegequalität. Das Badezimmer ist groß und mit einem Schminkspiegel ausgestattet. Die Sauberkeit wird in diesem Hotel ganz groß geschrieben

                Reviewed April 19, 2010
                10.0
                Exceptional
                Nancy
                Couple
                Stayed 3 nights in October, 2010

                Klassehotel.”

                Ligging: vlakbij winkels en oude centrum - vriendelijke ontvangst en bediening - mooie ruime kamers - uitgebreid ontbijtbuffet.

                Wij hebben een aangenaam verblijf gehad en zouden bij een volgende bezoek aan Zaragoza zeker en vast terug kiezen voor dit hotel o.w.v. de ligging, gastvrijheid en klasse van dit hotel.

                Reviewed October 14, 2010
                7.2
                Very good
                yongmin from South Korea
                Couple
                Standard Double Room
                Stayed 1 night in April, 2019

                새로 리모델링한 건물”

                옛건물을 고급지게 리모델링해서 하루 묵기 좋음. 거리가 좀 떨어져 있어서 걸어서 강을 건너야함

                Reviewed April 19, 2019
                9.0
                Exceptional
                Ylva from Sweden
                Couple
                Stayed 2 nights in June, 2010

                Prisvärt hotell i centrum.”

                Bra läge. Rent och fräscht.
                Saknade möjlighet att brygga kaffe eller te på rummet. Dåligt TV utbud på engelska.

                Enligt lokalbefolkningen ska det här vara det bästa hotellet i Zaragoza. Gångavstånd till historiska sevärdheter, shopping och massor med restauranger och caféer. Mycket tillmötesgående personal och stor frukostbuffé. Allt var toppen, förutom att det var knepigt att hitta med bil, mycket enkelriktade gator och dåligt skyltat. Saknade vattenkokare eller kaffebryggare på rummet. Tråkigt med bara en nyhetskanal på engelska, alla filmkanaler var dubbade till spanska.

                Reviewed June 29, 2010
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                • Exceptional location
                • Basílica de Nuestra Señora del Pilar
                • Zaragoza Goya Train Station is within 0.89 km