Hotel Pesonna Surabaya
Hotel Pesonna Surabaya
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Deluxe Double - Bed Hotel Pesonna Surabaya
Deluxe Double - Bed
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Lobby Hotel Pesonna Surabaya
Lobby
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Bathroom Hotel Pesonna Surabaya
Bathroom
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Buffet Hotel Pesonna Surabaya
Buffet
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Excellent
Location
8.1
See all 31 photos Hotel Pesonna Surabaya
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Hotel Pesonna Surabaya

Excellent location
- 1.27 kilometers from city center
- What's nearby?
Very good
From 37 reviewsSee what guests said
7.6
/
10
Very good value for money
7.9
Recommended by 100% of guests
Value for money7.9
Distance to city center5 km
Location rating8.1
Nearest airportJuanda International Airport (SUB)
Distance to airport17.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
This property is in high demand!Last booked a few minutes ago
Deluxe Twin
Deluxe Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Deluxe Double
Deluxe Double
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Suite Standard
Suite Standard
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    Single Deluxe
    Single Deluxe
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      More about Hotel Pesonna Surabaya

      More about Hotel Pesonna Surabaya

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (37)Booking.com Reviews (74)
      7.6
      /
      10
      Cleanliness7.7
      Facilities7.0
      Location8.1
      Room comfort and quality6.5
      Service7.9
      Value for money7.9
      Provided by verified guests of Agoda
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      Deluxe Twin
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      Showing 21 verified guest comments
      12
      8.4
      Excellent
      Hamid from Netherlands
      Group
      Deluxe Twin
      Stayed 3 nights in May, 2018
      Good hotel in ampel area”
      We stayed here for three nights. Good surroundings with plenty of shops and restaurants. The rooms were clean and staff very friendly and helpful. Breakfast was also good and the wifi, for Indonesian standard, very good. We had a very comfortable and satisfying stay in Surabaya.
      Reviewed May 24, 2018
      8.0
      Excellent
      SANTI from Indonesia
      Business traveler
      Deluxe Twin
      Stayed 1 night in February, 2018
      ALL GOOD”
      i think this hotel good for business traveler the price here very low budget..
      Reviewed February 21, 2018
      9.2
      Exceptional
      masturah from Singapore
      Solo traveler
      Deluxe Twin
      Stayed 2 nights in December, 2017
      Second stay”
      Breakfast was nice.... room is clean and staff are friendly.
      Reviewed December 18, 2017
      6.0
      Emi from United States
      Group
      Deluxe Double
      Stayed 1 night in October, 2016
      ok place to stay for 1 night”
      It was a cheap hotel, so there's that. Staff did not help us carry our luggage to our rooms. The rooms were ok, not the greatest and not the worst. I was not happy that the bathroom wall was glass. My friend couldn't see me naked, but she could see my shadow when I was showering. I guess that's romantic for couples, but not really for friends. They have room service for food, which I didn't like, but it was convenient if not a little overpriced. The staff definitely did not have any electrical outlet converters for foreign electronics, so my friend and I had to go shopping around the neighborhood for it.
      Reviewed June 20, 2017
      7.6
      Very good
      Chandra from Indonesia
      Business traveler
      Deluxe Twin
      Stayed 1 night in February, 2017
      88”
      Good hotels
      Reviewed February 03, 2017
      6.8
      Good
      sameeh from Lebanon
      Solo traveler
      Deluxe Twin
      Stayed 1 night in September, 2016
      location sint bad, new hotel. but towel stained . blankets staind. breakfast good versitle cheap.”
      resturant cheap and good. lots of varieties. rooms not bad , new. But, the workers don do good job in cleaning rooms, towels and blankets & i donno why !? they smear this nice facilities with incompetence. lobby always smells nice , full with natural aromatic roses. In feneral, great facility with poor maintnanca.
      Reviewed October 01, 2016
      8.0
      Excellent
      Yudi from Indonesia
      Business traveler
      Deluxe Double
      Stayed 1 night in May, 2016
      Comfortable stay”
      Not far from port, nice food
      Reviewed June 30, 2016
      9.2
      Exceptional
      Muhammad from Indonesia
      Couple
      Deluxe Double
      Stayed 1 night in November, 2015
      Nice”
      Will come back again if we visit Surabaya.
      Reviewed April 09, 2016
      8.0
      Excellent
      Zarinah from Singapore
      Family with teens
      Deluxe Double
      Stayed 3 nights in January, 2016
      nice hotel, value for money”
      nice room, friendly staff and good location.
      Value for money, nice hotel and comfortable room. However, the aircon in the roon is not cold enough even at 18 degress temp. Overall, good.
      Reviewed January 18, 2016
      9.7
      Exceptional
      stefanus from Indonesia
      Family with young children
      Deluxe Double
      Stayed 3 nights in December, 2015
      Value for money”
      Friendly staffs, fast response , great location
      Overall good experience.. friendly staffs, fast response.. Room for improvement are as follow 1. Breakfast place is great but it would be better if maintain as non smoking area. Especially in airconditioning room should be strictly no smoking. If it were in singapore the smokers would have been fined heavily for smoking. Im singapore residence hence this experience is important especially those guests with young children 2. Aircon room should be cool enough. Even 18 degree c feels like 29 degree. My sister booked the room beside me encountered the same. It would be better if the hotel management conduct regular maintenance n check
      Reviewed December 28, 2015
      3.3
      khalid from Singapore
      Family with young children
      Deluxe Double
      Stayed 3 nights in December, 2015
      New hotel,untrained staffs”
      Location, halal food, easy to get taxi
      Reviewed December 26, 2015
      4.3
      khalid from Singapore
      Family with young children
      Deluxe Double
      Stayed 1 night in December, 2015
      New hotel with un trained staffs”
      Location, halal food, easy to get taxi
      Staffs were untrained, a lot of smoking guests on level 6,7,9, very slow response when we need assistance,room service super slow, bathroom drainage didnt work properly, room lights very dim we have to open the curtain in daylight, hotel staffs have no initiative at all when guest enquiries, front desk staffs are friendly but didnt handle guests properly,we ask them to call bluebird taxi as we were rushing to a function but they stop any taxi in front of hotel and makes us waited about 30mins! Will not comeback again and not recommended at all!
      Reviewed December 26, 2015
      7.3
      Very good
      Sheila from Singapore
      Solo traveler
      Deluxe Double
      Stayed 1 night in September, 2015
      Worth staying”
      Staff, location
      Negative: Flooring not so clean. Far from the airport. Positive: Comfortable, value for money, location is good near to Ample area and Staff is friendly. And wifi is accessible in the room but must keep login.
      Reviewed September 29, 2015
      6.3
      Good
      Syed from Malaysia
      Business traveler
      Deluxe Double
      Stayed 4 nights in August, 2015
      Bagus tapi perlu di perhatikan.kekalkan bagusnya”
      Sarapan pagi,layaan,lokasi
      Bagus tapi masih ada yg kurang bagus.
      Reviewed August 29, 2015
      6.8
      Good
      adila from Indonesia
      Solo traveler
      Deluxe Twin
      Stayed 3 nights in November, 2017
      Hotel low budget yg cukup”
      Bangunan lama,,tapi cukup rapi. Makanan yg over priced, taste nya so so,, Lingkungan nya cukup enak
      Reviewed November 17, 2017
      8.0
      Excellent
      kartika from Indonesia
      Business traveler
      Deluxe Twin
      Stayed 1 night in April, 2017
      Very good”
      harga terjangkau dengan fasilitas yang baik dan bersih
      Reviewed April 29, 2017
      5.2
      Sri from Indonesia
      Family with teens
      Deluxe Twin
      Stayed 1 night in March, 2017
      Bagus, Bersih tapi sempit”
      Strategis, bersih dan tempat parkir cukup luas. Kekurangannya kamar agak sempit, koset k.mandi tdk ada dan handuk sudah kusam warnanya.
      Reviewed March 05, 2017
      9.2
      Exceptional
      husin from Indonesia
      Couple
      Deluxe Double
      Stayed 2 nights in January, 2017
      Good”
      Memuaskan
      Reviewed January 09, 2017
      8.0
      Excellent
      Ahmad from Indonesia
      Solo traveler
      Deluxe Double
      Stayed 1 night in October, 2016
      Hotel Budget; Bersih dan Nyaman”
      Hotel yang baru berdiri pada 2015, lokasi strategis berada dekat pusat bisnis, pelabuhan dan wisata religi. Banyak resto dan tempat makan di malam hari, pemandangan/view bagus. Pelayanan staff ramah dan membantu. Hanya saja saya menemukan gelas dan meja yang agak berdebu dan juga sedikit noda di sprei dan handuk. Over all, sangat ok!
      Reviewed October 17, 2016
      7.3
      Very good
      Sholeh from Indonesia
      Couple
      Deluxe Double
      Stayed 3 nights in December, 2015
      hotel dekat ampel”
      bersih ramah dan dekat
      Hotel ini tergolong baru dan pelayanannya memuaskan serta kebersihan kamar yang terjaga
      Reviewed February 11, 2016
      12
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