Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
7-2-9 Ueno Taito-ku Tokyo, Ueno, Tokyo, Japan, 110-0005
Highlights
Good and nearby JR station, very convenient to go everywhere
A lot of restaurant and stores nearby.
Modern hotel with full of amenity kits
A lot of restaurant and stores nearby.
Facilities
Free Wi-Fi
Front desk [24-hour]
Luggage storage
Laundry
Non-smoking rooms
Air conditioning in public area
Elevator
Heating
About us
Hotel RESOL Ueno features panda-themed decor inspired by Ueno Zoo, blending luxury with traditional culture through heated bathroom mirrors. Its prime location offers easy access to attractions like Ueno Park, making it perfect for two travelers exploring Tokyo's heritage. Hotel RESOL Ueno, located in the vibrant Ueno district, offers a rich cultural experience with nearby parks, museums, and street markets. Ideal for two travelers, the hotel features 24-hour check-in and attentive front desk service. Rooms include air conditioning, complimentary Wi-Fi, and a refrigerator. Enjoy refreshing showers with high-quality toiletries. A short walk away, Ameyoko Shopping Street and Kappabashi Street provide exciting shopping and a glimpse of local life, perfect for adventure seekers and culture enthusiasts. [Some content may be Generative AI assisted. Inaccuracies may occur.]
This property is in high demand!
29 travelers have booked today.
Location 9.5
Cleanliness 9.2
Service 9.1
Value for money 8.8
Based on 8,251 verified reviews
Location
9.5
Cleanliness
9.2
Service
9.1
Value for money
8.8
Facilities
8.7
"The room is bigger than most hotels in Japan, very spacious."
"They even provide face masks which I greatly appreciated."
"I loved the room amenities available to you in reception."
"Lovely, comfortable and clean room in great location."
"Thank you for making our stay so wonderful and memorable!"
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Nearest transportation options
•
Ueno Subway Station is within 0.11 km
•
Inaricho Subway Station is within 0.48 km
See map
9.5Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 253 places in walking distance!
Walkable places
Tokyo Bunka Kaikan
240 m
The Ueno Royal Museum
280 m
Kokuritsu Seiyo Bijutsukan
300 m
National Museum of Western Art
310 m
Shiki Masaoka Memorial Baseball Park
320 m
Popular landmarks
Ueno Park
420 m
Asakusa
1.7 km
Sensoji Temple
1.7 km
Tokyo Skytree
3.0 km
Ginza
4.7 km
Closest landmarks
Gurunavi Information Lounge Ueno
140 m
B-Kick X
310 m
Biseidoh
350 m
Saigō Takamori Statue
370 m
Blue Whale Full Size Model
370 m
Good to know
Value for money
8.8
Location rating
9.5
Nearest airport
Haneda Airport (HND)
Distance to airport
18.2 km
Rooms available at Hotel RESOL Ueno
Room photos and details
Standard Semi Double Non-Smoking
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Room size: 15 m²/161 ft²
1 semi double bed
1 semi double bed
Enter dates to see prices
Room photos and details
Single Room Non-Smoking
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Room size: 15 m²/161 ft²
1 double bed
1 double bed
Enter dates to see prices
Room photos and details
Twin Room Non-Smoking
...
Room size: 20 m²/215 ft²
2 single beds
2 single beds
Enter dates to see prices
Room photos and details
Concept Single Room
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Room size: 15 m²/161 ft²
1 single bed
1 single bed
Enter dates to see prices
Room photos and details
Concept Double Room with Small Double Bed
...
Room size: 15 m²/161 ft²
1 double bed
1 double bed
Enter dates to see prices
Room photos and details
Moderate Single Room
...
Room size: 15 m²/161 ft²
Enter dates to see prices
Room photos and details
Moderate Semi-double Room
...
Room size: 15 m²/161 ft²
1 double bed
1 double bed
Enter dates to see prices
Room photos and details
Twin Room
...
Room size: 20 m²/215 ft²
2 double beds
2 double beds
Enter dates to see prices
Room photos and details
Single Room Non-Smoking
...
Room size: 15 m²/161 ft²
1 single bed
1 single bed
Enter dates to see prices
Room photos and details
Moderate Semi-double Room
...
Room size: 15 m²/161 ft²
Enter dates to see prices
Frequently asked questions
While staying at Hotel RESOL Ueno, indulge in your evening or night out at BISTRO-YA, Club Juliet, and Lady's Shot Regina to make the most out of your nightlife.
Verified past guests that have stayed at Hotel RESOL Ueno had an average nightly stay of 3 nights at this property.
Hotel RESOL Ueno's most popular month where verified guests travelers have stayed the most is in December.
Enjoy the convenience of easy payment at Hotel RESOL Ueno which supports up to 8, with payment card options such as Cash, Visa, MasterCard, Discover Card, and American Express.
64.0% of our verified guest evaluations have given an optimistic review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel RESOL Ueno down in the review section.
Past solo travelers that have stayed at this property have given Hotel RESOL Ueno an average rating of 8.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Past families with young children that have stayed at this property have given Hotel RESOL Ueno an average rating of 8.7. You can look up more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Hotel RESOL Ueno an average rating of 9.1. You can check out more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Verified local travelers that have stayed at this property have given Hotel RESOL Ueno an average rating of 9.1. You can look up on more comprehensive customer testimonials, and remarks for this property down in the review section.
Shopping options in Hotel RESOL Ueno’s Ueno neighborhood include Ameyoko Shopping Street.
More about Hotel RESOL Ueno
Hotel RESOL Ueno
Hotel RESOL Ueno offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundromat provided on-site. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff. Each guestroom at Hotel RESOL Ueno is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, bottled water and instant coffee in some rooms for when you feel like it is needed. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 6.7 km away.
Reasons to stay here
This hotel scores higher than 96% of the city's accommodations for cleanliness. This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
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Amenities and facilities
Excellent8.7
Facilities
Languages spoken
English
Japanese
Internet access
Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas
Dining, drinking, and snacking
Vending machine
Services and conveniences
Air conditioning in public area
Elevator
Heating in public area
Laundromat
Luggage storage
Smoke-free property
Smoking area
Cleanliness and safety
Face coverings on staff
Hand sanitizer
Access
CCTV in common areas
Check-in [24-hour]
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailablePets allowed
Safety/security feature
Smoke alarms
Available in all rooms
Air conditioning
Bathtub
Free bottled water unavailableFree bottled water
Non-smoking
Towels
TV
Location
7-2-9 Ueno Taito-ku Tokyo, Ueno, Tokyo, Japan, 110-0005
Exceptional9.5
Location
Airports
Haneda Airport (HND)
18.2 km
Narita International Airport (NRT)
55.9 km
Public transportation
Ueno Subway Station
110 m
Inaricho Subway Station
480 m 10 min walk
Hospital or clinic
Biseidoh
350 m
Shopping
Ameyoko Shopping Street
460 m
Convenience store
Family Mart
100 m
Cash withdrawal
ATM
160 m
What's nearby
Popular landmarks
Ueno Park
420 m
Asakusa
1.7 km
Sensoji Temple
1.7 km
Tokyo Skytree
3.0 km
Ginza
4.7 km
Tokyo Tower
6.8 km
Shinjuku Gyoen National Garden
6.8 km
Meiji Jingu
8.2 km
Tokyo Metropolitan Government Building observation room
8.2 km
Shibuya Crossing
9.2 km
Nearby landmarks
Ueno Subway Station
110 m
Gurunavi Information Lounge Ueno
140 m
Tokyo Bunka Kaikan
240 m
The Ueno Royal Museum
280 m
Kokuritsu Seiyo Bijutsukan
300 m
B-Kick X
310 m
National Museum of Western Art
310 m
Shiki Masaoka Memorial Baseball Park
320 m
Ueno no Mori Sakura Terrace
320 m
UENO3153
340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
・No daily cleaning service is provided during consecutive stays. Cleaning is available for an additional fee of JPY 1,500.
・For long stays, cleaning will be provided every 4 nights.
When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Check-in/Check-out
Check-in until: 22:00
The property
Year property opened: 2020
Number of floors: 10
Number of rooms : 114
Reviews of Hotel RESOL Ueno from real guests
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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of
8.9
Excellent
Recent ratings trend
10 most recent verified ratings received by the property
Location score 9.5 out of 10 and is a high score in Tokyo
Location9.5
Cleanliness score 9.2 out of 10 and is a high score in Tokyo
Cleanliness9.2
Service score 9.1 out of 10 and is a high score in Tokyo
Service9.1
Value for money score 8.8 out of 10 and is a high score in Tokyo
Value for money8.8
Facilities score 8.7 out of 10 and is a high score in Tokyo
Facilities8.7
High score for Tokyo
Rating
9+ Exceptional (1,672)
8-9 Excellent (431)
7-8 Very Good (364)
6-7 Good (81)
<6 Below Expectation (105)
Review summary
Powered by OpenAI
The hotel boasts the best location for easy transportation, just steps away from Ueno or Keisei Ueno station and only 45-minute train ride from Narita Airport. Guests rave about the friendly staff, always ready to assist with queries. Rooms are clean and tidy, with a spacious bathroom and bath salts provided. The comfortable beds come with a warm and cozy comforter ensuring a good night's sleep. The hotel is also quiet and perfect for a restful stay.
The room size may be small for some guests, requiring rearrangement to open luggage.
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Show reviews that mention
Location
Mentioned in 411 reviews
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99% Positive
Cleanliness
Mentioned in 237 reviews
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78% Positive
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21% Unfavourable
Room size
Mentioned in 234 reviews
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22% Positive
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77% Unfavourable
Service
Mentioned in 203 reviews
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82% Positive
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17% Unfavourable
Bathroom
Mentioned in 91 reviews
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71% Positive
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28% Unfavourable
In room amenities
Mentioned in 74 reviews
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89% Positive
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10% Unfavourable
Room comfort
Mentioned in 70 reviews
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82% Positive
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17% Unfavourable
Value for money
Mentioned in 68 reviews
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70% Positive
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29% Unfavourable
Breakfast
Mentioned in 67 reviews
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76% Positive
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23% Unfavourable
Showing 2,653 verified guest comments
Changed to review page 1
8.8
Excellent
Carolyn from Singapore
Solo traveler
Standard Semi Double Non-Smoking
Stayed 1 night in November 2025
“Clean & welcoming”
Stayed a night here during a stopover in Tokyo. Hotel is new, clean and welcoming especially after a long haul flight. It's less than a 5min walk from Ueno station (Asakusa exit). I landed in Narita and caught the Keisei Skyliner directly into Keisei Ueno station. After exiting the gates, follow the signs to get to exit 9 and then to locate the Asakusa exit.
Upon entering the hotel I was greeted by Sakura the cute little bot roaming around the lobby. Checkin was quick as I had already prepaid for my room.
Rooms are small but well furnished and clean, no musty smell. There's a room and fabric freshener spray provided in the room as well. Due to the space, it may be a slight challenge to open more than one luggage. Bed was firm with comfy pillows - had the best sleep in the entire week considering I was jet lagged. Bathroom came with a bathtub shower combo and the full set of shower toiletries. At the lobby area, you'd be able to help yourself to additional toiletries from toothbrushes, bath salts to face masks. The hotel also offer guests complimentary beverage and refreshments on the 1st floor and ample seating to enjoy your snack. Lovely place and I would definitely be back. Paid around *** for the night, prices seem higher due to the busy Nov period. Plenty of good eats within a short stroll from the hotel.
Reviewed November 27, 2025
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10.0
Exceptional
Shafik from Malaysia
Couple
Standard Semi Double Non-Smoking
Stayed 4 nights in September 2025
“Highly Recommended!”
I had a wonderful stay at Hotel Resol Ueno! The location is absolutely strategic — right next to JR Ueno Station and just about a 5-minute walk to the lively Ameyoko market. It’s also very convenient to access the Keisei Skyliner, Ginza Line and Hibiya Line, making it a perfect hub for exploring Tokyo.
The hotel itself is very clean, neat and comfortable. I loved how refreshing the shower spray felt, especially in the hot weather. They also provide laundry facilities to wash and dry clothes, which was a huge plus for travelers. Another highlight is the cozy lobby area where guests can chill and enjoy complimentary pastries and soup — such a thoughtful touch!
This year marks their 5th anniversary, and it’s easy to see why the hotel has earned such a strong reputation. With a perfect mix of comfort, convenience, and warm hospitality, Hotel Resol Ueno truly made my Tokyo trip memorable. Highly recommended!
Reviewed September 09, 2025
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10.0
Exceptional
Jee from Malaysia
Family with young children
Standard Semi Double Non-Smoking
Stayed 7 nights in October 2025
“Modern, Clean and Excellent location”
The lack of photos on Ueno Resol Hotel's profile page is a disservice to the wonderful character of the hotel! Rooms are typical Tokyo sizes but spacious bathroom, tastefully decorated and thoughtful room layout made this a great stay. The staff was always present and willing to help - all spoke good English the week we stayed there. The common area on the ground floor was beautifully decorated Halloween theme during our early October stay.
Additionally, they had well organised guide books with very good recommendations of food and attraction.
We had the breakfast too one morning and was delicious. I love how they had ample choice or tea and soups throughout the day.
Lastly, location is superb. Just 3mins walk from Ueno station (metro and JR lines) and a lots of food and bars in the area! Definitely worth returning!
Reviewed October 16, 2025
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8.4
Excellent
Pei from Singapore
Solo traveler
Moderate Semi-double Room
Stayed 1 night in March 2026
“Comfort in a small space”
Lobby service:
There's dried soup cubes from Soup Tokyo, pastries/muffins, coffee and tea options for guests to consume between 10.30am to 9pm. We just need to self-service.
Wide range of amenities are also available for you to pick up at the lobby (toothbrush, toothpaste, face mask, bath salts, etc.,).
Room:
Space is rather small and requires skilful arrangement and placement of luggage (if you have large or more than 1). Most of the time, my luggage is kept closed and standing. Toilet is of typical Japan hotel size with good water flow and temperature control. Bed was comfortable. Wished I could have stayed a few more days rather than just 1 night on two occasions. They allowed me to keep one of my luggage with them over a few days as I will be returning to the same hotel again for another stay.
Neighbourhood:
Close proximity to JR Ueno Station and a slightly further walk to the Skyliner station. If coming from Skyliner station, just keep to the pavement walk along the outside of the JR Ueno station.
Unsure:
Can't remember if self-service laundry is available here, but I did not find any indications of where the laundry room is located. Guess there isn't one.
Reviewed March 24, 2026
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10.0
Exceptional
Rohazida from Malaysia
Family with teens
Standard Semi Double Non-Smoking
Stayed 4 nights in January 2026
“Great stay, near Ueno Station and Keisei Skyliner”
We had a great 5 night stay in Resol Ueno. We had previously stayed in Shinjuku and Asakusa during our visits to Tokyo and this was our first time choosing to stay in Ueno. Area was good and access to the Ueno Station was flat and easy. Once we discover the Iriya Exit from the station made it all the easier and quicker to get to the hotel. Staff was wonderful and helpful. Check in was fast and breezy and we got the connecting rooms we asked for.
Hotel had a soup and coffee bar at the lobby with comfortable seating area. Frozen pastries were also available for those who might want fresh bakes for breakfast or tea. Hotel interior was new and modern and I would stay here again during my next visits to Tokyo. 10/10!
Reviewed January 23, 2026
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9.2
Exceptional
Lamphun from Thailand
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in April 2025
“The location is good, but the room is a bit cramped compared to the price.”
Location: Convenient, just a bit of a walk out of Central Gate - Asakusa exit; it's really not far from the station, but because Ueno station is very large, it feels like a long walk. Not many people, very comfortable.
*For those who like barbecue, I recommend the Fundes building, on the 10th floor, there is a yakiniku restaurant called Ushihachi; good quality meat, reasonable prices.
Cleanliness: Very clean, strong water pressure, the restroom has a heated mirror to prevent fogging.
Staff service: The staff can communicate in English, very nice and willing to help.
Facilities: Excellent, really recommend it. Almost everything is available in the lobby, you can help yourself to what you need, it's all by DHC.
There is tea (various flavors, very good), coffee, soup, and croissants (delicious, don't miss this) available for free in the lobby.
The hotel is considered new, the restroom is spacious enough, but it seems to encroach on the room space, making it look small.
The only downside to this hotel is the room size. For a 15 square meter room, in a Japanese style, it’s considered normal; suitable for no more than 2 people, it’s manageable to turn and walk around, haha.
But it's really too cramped for tall people, more than 2 members, or if you have a lot of belongings, it’s quite difficult. Compared to the price, if we don't count the facilities, it feels a bit too expensive.
Reviewed April 25, 2025
Auto-translated through generative A.I.
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8.8
Excellent
Manuel from Costa Rica
Couple
Standard Semi Double Non-Smoking
Stayed 6 nights in April 2025
“Good Stay with Some Minor Frustrations”
The hotel facilities are very new and clean, and I found the staff to be attentive. The location is ideal — the Ueno area feels genuinely authentic, giving you the sense that you're truly experiencing Japan. You can easily walk to the station, where there are plenty of shops that stay open late, which is very convenient.
The breakfast offered is good, but it's not the traditional hotel breakfast some travelers might expect. After a few days, it starts to feel a bit repetitive, and I think this is definitely a downside.
The room itself was different from the one shown in the booking photos — it was smaller and didn’t have the chair next to the bed that was pictured. That said, the room was comfortable overall. The bed was great, and the air conditioning was fully adjustable. However, I did notice a persistent damp, smoky smell in the bathroom, which seemed to stem from a humidity and ventilation issue.
Another small inconvenience was the laundry area: there are only two machines, and they are washer-dryer combos. Drying clothes took much longer than expected — I had to run several cycles and it still took almost two hours to dry just a few garments. Plus, the laundry room was often very busy.
I would probably stay at this hotel again, but considering the price, I might explore other options in the area that could offer a similar experience.
Reviewed April 28, 2025
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8.8
Excellent
Tess from Australia
Couple
Moderate Semi-double Room
Stayed 5 nights in April 2025
“A pleasant and convenient place to base yourself while exploring Tokyo”
We stayed at the Hotel RESOL Ueno for five nights in April ‘25. It is in a fabulous location, right across the road from the Ueno station (which connects to most of Tokyo) and a short walk from the gorgeous Ueno park and a great shopping/restaurant hub.
The room was clean and nicely decorated, but small. Very typical for Japan/Tokyo, but we did struggle to fit our luggage (two medium suitcases and carry on - it was the end of a five week trip and we’d bought a lot of souvenirs by then). My husband at 6ft2 was also slightly too long for the bed, but the bed itself was comfortable. I enjoyed the deep bath and the free bath salts.
The staff were nice and there was an extensive collection of amenities to help yourself to/hire in reception. The lobby also has a great seating area with unlimited tea & coffee, which was a plus considering there wasn’t really space to hang out inside the room other than the bed.
Overall, it was good value for money in an expensive city.
Reviewed May 04, 2025
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10.0
Exceptional
Karuna from Thailand
Family with teens
Moderate Semi-Double Room
Stayed 5 nights in February 2026
“Impressed and absolutely recommended”
The hotel is very clean from the lobby to the room . Even though the room is pretty much irregular size, but the bathroom is quite spacious. Train station is within a few minutes walk. One of the best location I'd say as it's near everything we need but peaceful and quiet enough for us to rest. Besides hairdryer, a coffee maker machine, and phone charger cable are provided in the room. They're also tea, bread and soup free of charge in the lobby from 10 to 9 which are surprisingly tasty. We surely be back again. I'm impressed.
Reviewed February 17, 2026
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10.0
Exceptional
Anny from Singapore
Solo traveler
Standard Semi Double Non-Smoking
Stayed 2 nights in February 2025
“Comfortable Stay”
As a solo traveler, I thought the size of the room was just nice for me. I didn't need a huge space. I was carrying two luggages and the room has enough space for me also. It was a cozy stay, clean, bed was comfortable, shower was decent. The hotel provides breakfast too and it's individual portion, which I think was really cute. The location was really convenient as well, pretty near the train station and also the airport train station (walking distance). Overall I think this is a good choice for solo traveller! Very convenient.
Reviewed June 23, 2025
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10.0
Exceptional
Rae-dominique from United States
Solo traveler
Single Room Non-Smoking
Stayed 7 nights in February 2025
“Great location good price”
Great property that’s located right next to Ueno Station and several convenience stores within walking distance.
Although the room was small, it was enough for a solo traveler to be comfortable enough for relaxation and sleep. May be difficult with 2 in a room, may have to move luggages around. Wifi was good enough for browsing. Amenities are self served on the first floor near the front desk which was convenient as you walked back in from your daily adventure in Ueno. Liked that I had a small fridge in room.
Their house keeping style is different than what myself and probably many others are used to; but it worked out fine for me. They clean every 3 or 4 days if you are staying long term but they replace towels daily and empty your waste bin by having you leave it outside of room. Had no issues with this as my room stayed clean throughout my stay.
They do have self service washer/dryer units on certain floor, believe it was the 2nd. They only had 2 units so it could pose a problem if you wait to do laundry at the last minute and someone beat you to it. Convenient to have them available at a hotel though.
Overall, I’d highly recommend this hotel for those who want the convenience of a public transport system being a few minutes walk away, especially solo travelers.
Reviewed February 27, 2025
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8.4
Excellent
MURIEL from Philippines
Couple
[Non-Smoking] Economy Double Room
Stayed 3 nights in April 2026
“Small room but OK. ”
The location if 5 mins walk to ueno station, close to family mart and some restaurants. But the room is really small, hardly to open a luggage and no daily cleaning. But staff were quiet friendly and helpful. Check in and out were very easy.
Reviewed April 12, 2026
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10.0
Exceptional
Joseph from Germany
Group
Standard Semi Double Non-Smoking
Stayed 5 nights in February 2026
“Exceptional Stay Experience”
This place offers incredible value with a prime location that's perfect for exploring. The cleanliness is top-notch, making it feel welcoming and fresh.
Staff members are friendly and attentive, enhancing the overall experience. Facilities are well-maintained, and amenities like hot water and reliable Wi-Fi make for a comfortable stay. While the view could be improved, everything else more than compensates for it, making this a highly recommended spot.
Reviewed March 12, 2026
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9.2
Exceptional
Chau from Hong Kong SAR, China
Couple
Single Room Non-Smoking
Stayed 3 nights in August 2025
“High Value for Money - Clean and Convenient”
We stayed at this hotel for 3 nights and it was a very nice with simple and straight forward services. The space was a little tight for the both of us and our luggage, but we managed to make space. They provided new towels and daily trash take-out. It was easy to find as the hotel was right next to Ueno Station; making travelling from place to place very convenient. They don't have larger rooms, so not ideal for families, but great for single or coupled travellers.
Reviewed August 28, 2025
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10.0
Exceptional
michelle from Malaysia
Couple
Standard Semi Double Non-Smoking
Stayed 2 nights in August 2023
“Best hotel during our entire stay in japan”
The hotel was the closest to the jr ueno train station as claimed. In comparison to other hotels I had considered prior to selecting the hotel. When I was at ueno station. I was extremely happy for selecting the hotel as all the other hotels which I contemplated on, was a far walk and very troublesome if travelling with big luggages as there is a lot of stairs with no elevator nearby. The hotel was calm and quiet despite us arriving within the golden week. The staff was very helpful and could converse in English. The rooms were small but bigger than a typical standard japanese hotel. The best part of the room was the toilet. The toilet was clean and very very spacious. The air-condition was cold despite the blazing heat outside. However you will need to adjust the controls on the air-condition unit. Not to mentioned, this is the only hotel that had a working refrigerator and provided drinking water daily. The staff was very helpful in our queries. They are very quick to help store luggages when you arrive earlier than the expected chech in time and also after check out . I hope they keep up the good work in managing the hotel and will definitely stay in this hotel again.
Reviewed August 19, 2023
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10.0
Exceptional
cynta from United States
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in March 2026
“Perfect for our stay”
For starters the staff is very friendly and respectful. The room was small but had all the amenities we needed. The breakfast was simple but just enough and they also provided toiletries amenities for free. There’s even a free umbrella rental so you don’t have to go and buy one. Ueno location was perfect as it’s so close to the metro station and tons of dining and shopping. Ueno park isn’t far either. Very quiet snd relaxing stay, would definitely come back.
Reviewed April 01, 2026
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9.2
Exceptional
Siow from New Zealand
Couple
Standard Semi Double Non-Smoking
Stayed 2 nights in April 2025
“Great amenities ”
Location is good as it is close to the Ueno station. Exit out of Asakusa exit and turn right where you can find the lift. We didn’t go far enough to the right so thought that there was no lift and ended up carrying our luggages down a few flight of steps. Room was small but bathroom atea was bigger than the other hotels we have stayed in. Our bed was small but was comfortable in a way that the movement of the person does not really affect the person on the other side of the bed. The standout is the amenities provided. Pyjamas was provided as usual but was really soft. They even provide face masks which I greatly appreciated. The only negative is the lights are really dim for our liking. Other than that, this is a nice, chic hotel in a good location.
Reviewed April 25, 2025
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8.8
Excellent
Steve from Canada
Couple
Standard Semi Double Non-Smoking
Stayed 5 nights in February 2026
“Liked it so much, we are coming back!”
It’s our first time in Japan and we chose the Hotel Resol Ueno because of the positive reviews and location. It is a direct connection via the KEISEI Skyliner from Narita. The location is excellent, with access to many of Tokyo’s metro lines, close to museums in Ueno Park and Tokyo Skytree. The hotel is about 300 meters from Ueno Station once you learn which exit to use.
The rooms are small, but adequate, staff are excellent and very helpful and most speak some English. We especially enjoyed the breakfast, soup, tea, and croissants on demand. Tons of shops and restaurants nearby too.
We are returning to Tokyo at the end of our trip and were planning to stay in a different area and hotel, but changed our reservation to return to Hotel Resol Ueno. Because we are flying out of Narita and there’s something about having familiarity with the area. The only thing to mention is that some of the 7-11’s and convenience stores on the edge of the Ameyoko shopping street are a bit sketchy, but if you walk a bit further the other ones are better.
Reviewed February 12, 2026
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7.6
Very good
Chuai from Singapore
Family with teens
Standard Semi Double Non-Smoking
Stayed 4 nights in March 2026
“Pleasant stay at Hotel Resol Ueno”
Location is good. Few mins walks to Ueno Station. The staff are friendly and helpful. Complimentary of facial mask, bath salt, tea bags and some pastries at the lobby area. The room is clean but a bit small. Difficult to put two big luggage. But overall is a pleasant stay.
Reviewed April 04, 2026
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10.0
Exceptional
Siow from Singapore
Solo traveler
Single Room Non-Smoking
Stayed 5 nights in April 2024
“Reasonably priced modern hotel in vibrant, convenient location”
Smooth 7mins walk from keisei ueno station, easy to drag my luggage along the wide pathway. Turn left when u see JR central gate or iriya gate exit once u see Wendy’s kitchen.
Room is clean even though they only clean the room on the 5th night of stay for sustainability reason. Towels & bottled water are provided daily. Room is suitable for 1 person stay though its stated for 2pax.
Lotsa dining options in the vibrant ‘hood. The Garden supermarket located at UENO JR station sells interesting bentos & snacks.
Family mart is 3mins away from hotel.
Staff is friendly and speaks good English. Luv the sample size amenities located in the lobby, recommend the drip coffee.
Looking forward to staying here again.
“Clean & welcoming”
Stayed a night here during a stopover in Tokyo. Hotel is new, clean and welcoming especially after a long haul flight. It's less than a 5min walk from Ueno station (Asakusa exit). I landed in Narita and caught the Keisei Skyliner directly into Keisei Ueno station. After exiting the gates, follow the signs to get to exit 9 and then to locate the Asakusa exit. Upon entering the hotel I was greeted by Sakura the cute little bot roaming around the lobby. Checkin was quick as I had already prepaid for my room. Rooms are small but well furnished and clean, no musty smell. There's a room and fabric freshener spray provided in the room as well. Due to the space, it may be a slight challenge to open more than one luggage. Bed was firm with comfy pillows - had the best sleep in the entire week considering I was jet lagged. Bathroom came with a bathtub shower combo and the full set of shower toiletries. At the lobby area, you'd be able to help yourself to additional toiletries from toothbrushes, bath salts to face masks. The hotel also offer guests complimentary beverage and refreshments on the 1st floor and ample seating to enjoy your snack. Lovely place and I would definitely be back. Paid around *** for the night, prices seem higher due to the busy Nov period. Plenty of good eats within a short stroll from the hotel.