HS HOTSSON Smart Acapulco
HD Image
Standard HS HOTSSON Smart Acapulco
Interior view HS HOTSSON Smart Acapulco
Interior view HS HOTSSON Smart Acapulco
See all 58 photos
Removed from saved list
8.1
Excellent
/10
(18 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Free Wi-Fi

HS HOTSSON Smart Acapulco

Avenida Costera Miguel Aleman No. 1803, Acapulco City Center, Acapulco, Mexico, 39670 - See map
Excellent cleanliness
8.2 rating for cleanliness
Very good service
7.6 rating for service
Very good comfort
7.5 room quality and comfort
Very good facilities on premise
7.3 facilities on premise
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Bar

  • Laundry service

Property ranking|Compared to 1,038 Acapulco properties
See all rankings
Value for money score
8.3/10
Location score
9.0/10
Service score
7.6/10
Cleanliness score
8.2/10
Better than
99
%
of Acapulco properties
Better than
99
%
of Acapulco properties
Better than
99
%
of Acapulco properties
Better than
99
%
of Acapulco properties
Value for money8.3
Location rating9.0

Rooms available at HS HOTSSON Smart Acapulco

7.5
Very good
Room comfort & quality
Presidential Suite
Presidential Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Governor Suite
Governor Suite
...
  • Room size: 81 m²/872 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard
Standard
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
2 Double Beds
2 Double Beds
...
  • Balcony/terrace
  • Non-smoking
  • 2 double beds
Enter dates to see prices
King Room - Non-Smoking
King Room - Non-Smoking
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Beds Accessible
2 Double Beds Accessible
...
  • Balcony/terrace
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Balcony/terrace
  • Non-smoking
  • 2 double beds or 1 sofa bed
Enter dates to see prices
2 Double Beds
2 Double Beds
...
  • Balcony/terrace
  • Bathtub
  • 2 double beds
Enter dates to see prices
King Room - Smoking
King Room - Smoking
...
  • Balcony/terrace
  • Bathtub
  • 1 king bed
Enter dates to see prices
SUITE Suite Superior Cama King
SUITE Suite Superior Cama King
...
    Enter dates to see prices
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about HS HOTSSON Smart Acapulco

    More about HS HOTSSON Smart Acapulco

    An overview

    Show less

    Most talked about facilities

    Breakfast
    1 mention
    Beach
    1 mention

    What they offer

    Show less

    Food and dining

    Restaurants on site

    Restaurant
    Cuisine:Mexican
    Menu:Buffet, A-la-carte

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of HS HOTSSON Smart Acapulco from real guests

    Overall rating
    8.3
    Excellent
    From 2258 reviews
    Provided by verified guests of
    Agoda Reviews (18)Booking.com Reviews (2239)
    Rating via Agoda8.1
    /
    10
    Excellent
    Cleanliness8.2
    Facilities7.3
    Location9.0
    Room comfort and quality7.5
    Service7.6
    Value for money8.3
    High score for Acapulco
    Rating
    9+ Exceptional (3)
    8-9 Excellent (4)
    7-8 Very Good (4)
    6-7 Good (2)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (2)
    Jun - Aug (4)
    Sep - Nov (4)
    Dec - Feb (4)
    All guests (18)
    All room types
    All languages
    Showing 14 verified guest comments
    8.8
    Excellent
    Heinz from Germany
    Solo traveler
    King Room - Non-Smoking
    Stayed 3 nights in December, 2017

    90”

    Breakfast must pay extra this must include in the price generell

    Reviewed January 02, 2018
    7.3
    Very good
    Denisa from Slovakia
    Couple
    Standard
    Stayed 3 nights in November, 2013

    Nice hotel with perfect location and beautiful vie”

    interesting architecture, perfect view from every room, located directlly on the beach

    We enjoyed the stay in the hotel, even the fitness center could be better and I would prefer private beach in front of the hotel. but the view from the balcony is amazing:-)

    Reviewed December 03, 2013
    8.3
    Excellent
    salvador from United States
    Couple
    Stayed 8 nights in November, 2008

    Good hotel at a great price but???”

    5 start hotel at under $50 per night in Acapulco. How can you go wrong??? Great location, great pool, nice room with great view. but......
    Cannot bring food or alcoholic drinks into the room. That is the only hotel that I know that has that type of policy. The rooms do not have mini bars so the other option is to order room service. Expensive option. Will not stay there again because of that policy.

    Great hotel at a great price with all the amenities that you could think of except mini bar in the room and a policy that you cannot bring food or alcoholic drinks into the room. I talked to the manager and she made an exception but I will not stay at this hotel again because of this rule.

    Reviewed January 10, 2009
    10.0
    Exceptional
    salvador from United States
    Couple
    Stayed 4 nights in July, 2008

    STAY IN CROWNE PLANE ACAPULCO AUGUST 2008”

    GREAT VIEW FROM ROOM. UPGRADE AVAILABLE FOR SUITE FOR ONLY $50 MORE PER NIGHT AND IT WAS A GREAT INVESTMENT. ENJOYED TREMENDOUSLY THE VIEW AND THE LARGE SPACE. WORTH EVERY MINUTE OF STAY.
    OPEN AIR AND NO POLICY FOR DRESS CODE. WET KIDS AND GROWN UPS ON ELEVATORS LEADING TO WET AND MESSY FLOORS.

    5 START HOTEL FOR A GREAT PRICE. WILL STAY AGAIN ON MY NEXT TRIP TO ACAPULCO.

    Reviewed August 07, 2008
    7.3
    Very good
    salvador from United States
    Family with young children
    Stayed 3 nights in April, 2008

    CROWN PLAZA ACAPULCO MAY 08”

    Good location but this hotel does not deserve 5 star rating.

    Reviewed July 09, 2008
    6.4
    Good
    Elda from Mexico
    Family with young children
    Standard
    Stayed 3 nights in September, 2019

    No hay servicio al huésped.”

    Reserve 5 habitaciones para mi familia, Llame dos veces solicitando habitaciones cercanas, y parece que no hicieron ni el intento, las 5 habitaciones en pisos diferentes..

    Reviewed September 25, 2019
    8.0
    Excellent
    Niels from Argentina
    Couple
    King Room - Non-Smoking
    Stayed 2 nights in November, 2014

    Muy bueno”

    Todo muy lindo

    Excelente, realmente la alberca la playa y el hotel es muy confortable

    Reviewed November 08, 2014
    9.0
    Exceptional
    rolando from Mexico
    Couple
    Stayed 4 nights in January, 2011

    buena presencia , limpio , ”

    buenas albercas para mayores
    ninguna

    recepcion atenta y rapida . todo limpio y atiempo comida aceptable.

    Reviewed January 12, 2011
    10.0
    Exceptional
    KAPUSTA from France
    Couple
    Stayed 3 nights in February, 2011

    3 jours de rêve!”

    luxe, calme et volupté

    Nous avions réservé une chambre avec piscine à partager (share pool casita) et avons eu la chance d'être surclassés pour une casita avec piscine privée. Sans doute grâce à la fin de la haute saison, excellente politique de l'hôtel! Véritable maisonnette privée, à l'abri des regards, vue époustouflante sur la baie d'Acapulco, cocotiers au premier plan, perroquets, oiseaux, écureuils,calme absolu. Belle petite piscine profonde pour nous seuls, transats, salon de jardin, terrasse avec autre salon de jardin et double sofa extérieur, large chambre de très bon goût, sobrement décorée. lit 2 x 2, mini bar, écran plat, notre voiture devant la porte (gratuit).... Ne manquez pas de commander un lunch en chambre pour un prix raisonnable, on vous dresse votre table face à la baie illuminée!! Quant au beach club, nous ne l'avons pas quitté pendant 2 jours, 3 piscines dont 2 de mer, des transats dans chaque partie du club, bref, le bonheur dans un des endroits les plus luxueux du Mexique! Nous ne sommes pas habitués à un tel luxe mais cela vaut le coup, vraiment! Personnel discret, efficace, rapide (hors saison???), le système des pourboires payés d'avance est super, aucune gène par la suite! On peut demander un service 24h/24h!

    Reviewed March 13, 2011
    6.0
    BRAHIM from France
    Solo traveler
    Stayed 6 nights in July, 2010

    crowne plaza acapulco”

    structures (piscines), emplacement,
    personnel de réception et de sécurité nullissime, pas de dimension humaine dans ce genre de grand complexe

    l'hôtel est bien entretenu et est à proximité de tout cependant l'accueil y est impersonnel à peine bonjour merci au revoir, une vraie usine. attention les chambres sont très confortables mais sont correspondantes entre elles ce qui veut dire que le moindre bruit à côté s'entend ( toux télé douche etc...). Le personnel de sécurité est nul 50 à rien faire se prennent pour des policiers et leur faut 3 jours pour assimiler que vous avez une chambre dans leur hotel.

    Reviewed July 15, 2010
    8.0
    Excellent
    JUNKO from Japan
    Couple
    2 Double Beds
    Stayed 2 nights in January, 2014

    とても快適でしたが、ドライヤーが壊れていてちょっと残念”

    清潔・シャワーに出がよい・ ガードマンの対応がよかった

    今回は食事つきではなかったのですが、食事つきでもよかったかなと感じました。治安にも留意されていることが感じられ、、とっても快適で、よい滞在時間を過ごしました。ただ、洗面所のドライヤーが壊れていたのだけが残念でした。 苦情を言おうにも、言語が困り、ドライヤーは固定されていたので・・・・・そのまま過ごしました。

    Reviewed January 29, 2014
    8.7
    Excellent
    Michi from Japan
    Group
    Stayed 2 nights in August, 2010

    よかったです!”

    ホテルの立地。部屋からのオーシャンビュー。値段。プール。
    レセプションがとても込んでいました、英語がよくわからないスタッフもいました。

    とてもお値打ちなホテルだと思います。 部屋の広さも十分で、部屋からのオ−シャンビューがすてきでした。 18歳以上しか入れないプールがあり、のんびりできました。

    Reviewed August 22, 2010
    7.0
    Very good
    Zsuzsanna from Hungary
    Family with young children
    Suite Beach Front
    Stayed 7 nights in August, 2013

    jo, kiveve a parkolast, az katasztrofa”

    a part, arak

    A vallet parking szornyu, rengeteget kellett varni, raadasul elkevertek a slusszkulcsot, egy oraig izgultunk, hogy megtalaljak-e.

    Reviewed August 14, 2013
    9.7
    Exceptional
    Zsuzsanna from Hungary
    Family with young children
    Suite Beach Front
    Stayed 7 nights in March, 2013

    kényelmes, barátságos és nagyon jó elhelyezkesédű”

    étel, medencék, tiszta

    Két kisgyerekkel voltunk, akik nagyon jól érezték magukat és természetesen mi is. A szobák tiszták és nagyok. A kiszolgálás nagyon jó. A partszakasz nagyon megfelelő. Közel vannak az üzletek és az éttermek.

    Reviewed April 06, 2013
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    HS HOTSSON Smart Acapulco
    |Excellent 8.1
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location