Java Paragon Hotel & Residences
Java Paragon Hotel & Residences
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Superior Room - Bed Java Paragon Hotel & Residences
Superior Room - Bed
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Lobby Java Paragon Hotel & Residences
Lobby
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Interior view Java Paragon Hotel & Residences
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Location
Excellent
8.1
See all 51 photos Java Paragon Hotel & Residences
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Removed from saved list
2016

Java Paragon Hotel & Residences

Excellent location
Stay in the heart of Surabaya
Very good
From 2413 reviewsSee what guests said
7.9
Recommended by 92% of guests
  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Sauna

Room choices
7.8
Very good
Room comfort & quality
3 Bedroom Apartment
3 Bedroom Apartment
...
  • Pool view
  • 167 m²/1798 ft²
  • 2 single beds and 2 king be...
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • City view
  • 142 m²/1528 ft²
  • 2 single beds and 1 king be...
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Apartment Three Bedrooms
Apartment Three Bedrooms
...
  • 167 m²/1798 ft²
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Executive Suite room
Executive Suite room
...
  • City view
  • 50 m²/538 ft²
  • 1 king bed
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Executive Floor Superior Room
Executive Floor Superior Room
...
  • City view
  • 22 m²/237 ft²
  • 1 king bed
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Executive Floor Deluxe Twin Bed Room
Executive Floor Deluxe Twin Bed Room
...
  • City view
  • 27 m²/291 ft²
  • 2 single beds
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Executive Floor Deluxe King Size Room
Executive Floor Deluxe King Size Room
...
  • City view
  • 27 m²/291 ft²
  • 1 king bed
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Superior Room
Superior Room
...
  • City view
  • 22 m²/237 ft²
  • 1 king bed
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Deluxe Twin Bed Room
Deluxe Twin Bed Room
...
  • City view
  • 27 m²/291 ft²
  • 2 single beds
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Deluxe King Size Room
Deluxe King Size Room
...
  • City view
  • 27 m²/291 ft²
  • 1 king bed
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More about Java Paragon Hotel & Residences

More about Java Paragon Hotel & Residences

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2413)Booking.com Reviews (349)
7.9
Very good
Cleanliness7.9
Facilities7.8
Location8.1
Room comfort and quality7.8
Service7.9
Value for money7.8
Provided by verified guests of Agoda
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Showing 2023 verified guest comments
12345
7.2
Edo from Netherlands
Business traveler
Deluxe King Size Room
Stayed 1 night in May, 2018
A GOOD HOTEL... NOTHING MORE... NOTHING LESS..”
GOOD PLACE TO STAY IN SURABAYA
Reviewed May 15, 2018
Dear Edo, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your review and we are glad to know that you enjoyed your stay with us. We are looking forward to welcoming you back in the near future. Sincerely, Ovie Guest Service Supervisor
Responded May 16, 2018
Java Paragon Hotel & Residences
8.0
NURHISHAM from Singapore
Business traveler
Superior Room
Stayed 3 nights in April, 2018
SHORT TRIP TO SURABAYA”
GOOD LOCATION ... EASY ACCESS TO FACILITIES
Reviewed May 11, 2018
8.0
Abdul from Indonesia
Business traveler
Deluxe Twin Bed Room
Stayed 2 nights in March, 2018
Stayed Here Many Times Before”
Stayed here many times before and always feel comfortable at this hotel.
Reviewed May 02, 2018
Dear Abdul Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your review and we are glad to know that you enjoyed your stay with us. We are looking forward for welcoming you back in the near future. Sincerely, Ovie Guest Service Supervisor
Responded May 08, 2018
Java Paragon Hotel & Residences
6.8
frederick from United States
Family with young children
3 Bedroom Apartment
Stayed 2 nights in April, 2018
Good”
Stayed in a 3 bdrm apt . Dated. Need clean and better yet a complete remodle .
Reviewed May 02, 2018
Dear frederick Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your review and we are glad to know that you enjoyed your stay with us. Regarding your feedback about cleanliness has been passed to department concern for evaluation and further improvement We are looking forward for welcoming you back in the near future. Sincerely, Ovie Guest Service Supervisor
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Java Paragon Hotel & Residences
9.2
Fatin from Singapore
Group
3 Bedroom Apartment
Stayed 1 night in May, 2017
Perfect for group stay!”
A group of 7 of us stayed there for 2 nights. We had some issues with the bed linen and the toilet at first, however, the staff where efficient and professional in helping us settle the minor lapses. Facilities such as the pool is amazing. Great TV channels and the breakfast spread provided were amazing! Definitely worth the stay here!
Reviewed April 29, 2018
Dear Fatin, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your review while staying with us and we are delighted to learn that you enjoyed your overall stay and we are looking forward for welcoming you back again in the near future. Kind regards, Ratih Guest Service Manager
Responded April 30, 2018
Java Paragon Hotel & Residences
7.6
Agung from Indonesia
Business traveler
Deluxe Twin Bed Room
Stayed 2 nights in April, 2018
Very good Restaurant and Lounge.. Feel like home. ”
Exterior of building need to be renovated and clean up. The standard room needs some interior improvement.
Reviewed April 17, 2018
Dear Agung, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your review about our hotel and we are delighted to know that your stay was feel like home. Your comment regarding the interior improvement has been shared to the management. Look forward for welcoming you back again in the near future. Kind regards, Ratih Guest Service Manager
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Java Paragon Hotel & Residences
6.0
Merry from Indonesia
Business traveler
Deluxe King Size Room
Stayed 4 nights in October, 2017
Could be better”
A frequent guest so if i kept coming back is only i have not much option for 4 star hotels there with affordable price, just dont stay in the apartment. breakfast is superb though
Reviewed April 17, 2018
Dear Merry, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your feedback while staying with us and we are delighted to learn that you enjoyed the breakfast buffet at The Cafe Look forward for welcoming you back again in the near future Regards, Ratih Guest Service Manager
Responded April 22, 2018
Java Paragon Hotel & Residences
6.8
Merry from Indonesia
Business traveler
Deluxe King Size Room
Stayed 3 nights in February, 2018
Nothing impressive”
Been staying here or Fairfield often depend on the price, so not much to review
Reviewed April 17, 2018
Dear Merry, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your feedback while staying with us and we hope that we are able to serve you better in the near future. Regards, Ratih Guest Service Manager
Responded April 22, 2018
Java Paragon Hotel & Residences
9.6
Zul from Singapore
Group
Executive Suite room
Stayed 4 nights in April, 2018
Exceptional”
The hotel rooms were fabulous, staff was well trained and always serving with a smile. A good example to follow.
Reviewed April 15, 2018
Dear Zul Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your precious time to write your review while staying with us. We are delighted to learn that you enjoyed your overall stay with us and we are looking forward for welcoming you back again in the near future. Kind Regards, Ovie Guest Service Supervisor
Responded April 16, 2018
Java Paragon Hotel & Residences
8.4
Zul from Singapore
Group
2 Bedroom Apartment
Stayed 4 nights in April, 2018
Excellent”
The apartment rooms looks older than the hotel rooms but are very clean, furniture inside the apartments are old. Location is ok, within walking distance to Chiputra Mall and a short drive away from SUTOS. Staff was friendly, can't remember all of their names but Mega and Bebey did assist me with a smile throughout my stay. The bellboys and the The Cafe staff were all very polite. Breakfast was nice, alot of different variety of food for its buffet.
Reviewed April 15, 2018
Dear Zul Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you very much for choosing to stay with us here at Java Paragon and for taking the time to provide us with your generous comments on Agoda We are delighted to know that you had such a memorable experience. Thank you for acknowledging the special efforts from our staffs especially Mega and Beby and we will be sure to recognize their outstanding service. Looking forward for welcoming you back in the near future Kind regards, Ovie Guest Service Supervisor
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Java Paragon Hotel & Residences
8.0
NURHISHAM from Singapore
Business traveler
Superior Room
Stayed 1 night in April, 2018
Short Stay in SUB”
Nice hotel. Within walking distance to many facilities
Reviewed April 14, 2018
Dear NURHISHAM Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your feedback while staying with us Glad to learn that you enjoyed your stay with us and we in are looking forward for welcoming you back in the near future. Kind regards, Ovie Mulyadi Guest Service Supervisor
Responded April 16, 2018
Java Paragon Hotel & Residences
8.0
YOPI from Indonesia
Business traveler
Superior Room
Stayed 4 nights in April, 2018
Great place to stay in Surabaya”
This hotel is good for family and solo traveler. Spacious room, clean, and have standard facilities. You will enjoy it.
Reviewed April 12, 2018
Dear YOPI Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your precious time to write your review while staying with us. We are delighted to learn that you enjoyed your overall stay with us and enjoy our spacious room and facilities. We are looking forward for welcoming you back again in the near future. Kind Regards, Ovie Mulyadi Guest Service Supervisor
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Java Paragon Hotel & Residences
8.0
christine from Indonesia
Business traveler
Deluxe Twin Bed Room
Stayed 1 night in April, 2018
Bersih”
Bersih & lokasi strategis
Reviewed April 05, 2018
Dear Christine, Salam hangat dari Java Paragon Hotel and Residences Surabaya!! Terimakasih telah berbagi pengalaman selama menginap bersama kami dan kami senang mengetahui bahwa Ibu senang dengan lokasi hotel kami dan kebersihan secara keseluruhan. Kami nantikan kembali kunjungan Ibu dan keluarga di lain kesempatan. Salam, Tri Ratih Guest Service Manager
Responded April 15, 2018
Java Paragon Hotel & Residences
10.0
Angela from Indonesia
Solo traveler
Superior Room
Stayed 2 nights in March, 2018
Great Value Hotel!”
Really enjoyed my 2 nights stay in Java Paragon Hotel. Even though the Hotel seems quite old, the hotel is well maintained and really clean. The Hotel even provide me with extra bottles of water! Really appreciate the care the Hotel has shown.
Reviewed April 03, 2018
Dear Angela, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your review through Agoda account. We are glad to learn that you enjoyed your 2 nights stay with us. We are looking forward for welcoming you back in the near future. Kind regards, Tri Ratih Guest Service Manager
Responded April 15, 2018
Java Paragon Hotel & Residences
6.8
Stella from Indonesia
Solo traveler
Superior Room
Stayed 1 night in March, 2018
Disappointing Service”
We couldn't check in (only 2 out of 3 rooms were ready) because the towel is not ready yet. We waited until 5 P.M. and there is still no towel and the response from the staffs were disappointing. We ended up waiting until 6 P.M.
Reviewed March 31, 2018
Dear Stella, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you very much for choosing Java Paragon and for taking your precious time to share your recent stay with us. We sincerely apologize that we were not able to meet your expectation in this occasion. Your concern about check in time and towel issues has been taken seriously by Department concern for evaluation and further improvement We look forward to having an opportunity to connect with you and to welcome you back to Java Paragon Hotel Surabaya Ovie Guest Service Supervisor
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Java Paragon Hotel & Residences
9.6
Samuel from Australia
Family with young children
Executive Suite room
Stayed 1 night in March, 2018
Always a pleasure ”
Hotel staff have been very well selected. They are very friendly and helpful which is the top priority in a hotel. Pricing and rooms are fantastic and they have updated areas around the hotel since my last visit. I often choose to stay here when visiting Surabaya.
Reviewed March 25, 2018
Dear Samuel, Warmest Greeting from Java Paragon Hotel and Residences Surabaya! We are delighted to learn that you enjoyed your overall stay with us and looking forward for welcoming you back again in the near future. Kind regards, Ratih Guest Service Manager
Responded March 30, 2018
Java Paragon Hotel & Residences
8.0
Sheau from Malaysia
Business traveler
Superior Room
Stayed 3 nights in March, 2018
Good place and valueable ”
Breakfast ok. Environment ok. Overall ok.
Reviewed March 23, 2018
Dear Sheau, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your feedback and we are delighted to learn that you enjoyed your overall stay. Looking forward for welcoming you back again in the near future. Kind regards, Ratih Guest Service Manager
Responded March 30, 2018
Java Paragon Hotel & Residences
8.0
christine from Indonesia
Solo traveler
Superior Room
Stayed 1 night in March, 2018
Kamar bersih”
Bersih & nyaman
Reviewed March 23, 2018
Dear Christine, Salam Hangat dari Java Paragon Hotel and Residences Surabaya!! Terimakasih telah meluangkan waktu untuk memberikan penilaian. Kami sangat senang mengetahui bahwa secara keseluruhan Ibu menikmati saat menginap bersama kami. Kami nantikan kunjungan Ibu dan keluarga kembali di lain waktu Salam, Ratih Guest Service Manager
Responded March 30, 2018
Java Paragon Hotel & Residences
8.0
Nila from Indonesia
Couple
Superior Room
Stayed 3 nights in March, 2018
Pleasant hotel”
breakfast delicious, near ciputra world
Reviewed March 20, 2018
Dear Nila, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your review while staying with us We are delighted to know that you had a pleasant breakfast enjoyed your overall stay. We are looking forward for welcoming you back in the near future. Kind regards, Ratih Guest Service Manager
Responded March 21, 2018
Java Paragon Hotel & Residences
7.2
NURHISHAM from Singapore
Business traveler
Deluxe King Size Room
Stayed 2 nights in March, 2018
USUAL STOP OVER IN EAST JAVA”
GOOD HOTEL, COULD DO WITH SOME FACE LIFT ON SOME AREAS. OTHERWISE, ACCEPTABLE
Reviewed March 19, 2018
Dear NURHISHAM, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking your time to write your feedback while staying with us. We are delighted to know that you enjoyed your stay with us. We are looking forward for welcoming you back again in the near future. Kind regards, Ratih Guest Service Manager
Responded March 21, 2018
Java Paragon Hotel & Residences
12345
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