Karuizawa Prince Hotel East
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 Karuizawa Prince Hotel East
Lobby Karuizawa Prince Hotel East
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8.4
Excellent
/10
(1069 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
Available
Free Wi-Fi

Karuizawa Prince Hotel East

Karuizawa, Karuizawa-town, Kitasaku-gun, Karuizawa, Karuizawa, Japan, 389-0193 - See map

This property is in high demand!

Booked 115 times

"Excellent environment, very nice and comfortable room, polite and helpful staff, good grilled restaurant, very convenient with shuttle bus service, on..."
Pui B. - 15 April 2018
Exceptional reputation
Recommended by 91% of guests
Excellent cleanliness
8.5 rating for cleanliness
Excellent service
8.4 rating for service
Excellent facilities on premise
8.3 facilities on premise
  • 570 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Cheaper than 94% of all properties in Karuizawa in the last 24 hours

Compared to 242 Karuizawa properties at Agoda for various dates

Property ranking|Compared to 242 Karuizawa properties
See all rankings
Location score
9.0/10
Cheapest price score
Room size
46 sqm.
Cleanliness score
8.5/10
Better than
98
%
of Karuizawa properties
Better than
94
%
of Karuizawa properties
Bigger than
93
%
of Karuizawa properties
Better than
92
%
of Karuizawa properties
Value for money8.0
Distance to city center2 km
Location rating9.0

Rooms available at Karuizawa Prince Hotel East

Cottage B (4 Adults) - Non-Smoking (East Building)
Cottage B (4 Adults) - Non-Smoking (East Building)
...
  • Room size: 54 m²/581 ft²
  • Nature view
  • 4 single beds
Enter dates to see prices
Cottage A (4 Adults) - Non-Smoking (East Building)
Cottage A (4 Adults) - Non-Smoking (East Building)
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 4 single beds & 4 single be...
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Forest Twin Room - Non-Smoking
Forest Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Cottage (4 Adults) - Smoking (East Building)
Cottage (4 Adults) - Smoking (East Building)
...
  • Room size: 54 m²/581 ft²
  • Nature view
  • 4 single beds
Enter dates to see prices
Standard Twin Smoking
Standard Twin Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
Enter dates to see prices
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 2 single beds
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East Twin Room - Non-Smoking
East Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
Enter dates to see prices
Standard Twin Non-Smoking
Standard Twin Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
Enter dates to see prices
Room Selected at Check-In - Late Check In 17:00
Room Selected at Check-In - Late Check In 17:00
...
  • Room size: 54 m²/581 ft²
  • Shower and bathtub
  • 4 single beds
Enter dates to see prices
Run of House - Check-in After 5:00 PM, Check-out Before 11:00 AM
Run of House - Check-in After 5:00 PM, Check-out Before 11:00 AM
...
  • Room size: 54 m²/581 ft²
  • Shower and bathtub
  • 2 single beds or 4 single b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Karuizawa Prince Hotel East?

Check-in at Karuizawa Prince Hotel East starts from 03:00 PM. Guests must check-out before 11:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Karuizawa Prince Hotel East to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

How do I get to Karuizawa Prince Hotel East?

Guests can get around conveniently with the shuttle service provided by Karuizawa Prince Hotel East. If you would like to drive to Karuizawa Prince Hotel East, a car park is available onsite with an additional charge. You can travel around in Karuizawa easily with taxi service provided by the property.

Is breakfast offered at Karuizawa Prince Hotel East?

Buffet breakfast is offered at Karuizawa Prince Hotel East. There is an additional charge for adults and children payable at the property, if not included in the room rate.

What are my dining options at Karuizawa Prince Hotel East?

Karuizawa Prince Hotel East has many in-house restaurants for hungry guests to dine-in. Teppanyaki?Shabu-Shabu Sukiyaki Breeze(Sofu), All Day Dining Karuizawa Grill, Restaurant Porto and Guest Lounge Sakura offer an extensive range of cuisines including American and Japanese. You can also choose from a delicious array of menu choices including set and course menu options.
Leave room for a cup of freshly brewed coffee and a bite of cakes and desserts to finish off your meal.

What is the smoking policy at Karuizawa Prince Hotel East?

Designated smoking areas are provided at Karuizawa Prince Hotel East for guests who smoke. There are both smoking and non-smoking floors available at Karuizawa Prince Hotel East. Simply indicate your preference when booking on Agoda, and Karuizawa Prince Hotel East will place you on the requested floor type.

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What people love about Karuizawa Prince Hotel East

  • 9.6
    Exceptional

    "Handy phone provided Good view of ski slopes from forest twin room"

    Sylvia

    |

    17 December 2018

  • 7.6
    Very good
    Location

    "Comfort and stylist hotel and location is convenient."

    Yin

    |

    31 October 2018

  • 8.4
    Excellent

    "Price is good enough for 4 people sharing."

    Tsz C.

    |

    12 March 2018

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More about Karuizawa Prince Hotel East

More about Karuizawa Prince Hotel East

9.6
Exceptional

"Free use of hot springs and 24h drink bar at lobby for hotel..."

Sylvia

|

17 December 2018

An overview

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Most talked about facilities

Housekeeping
8 mentions
Food & Dining
6 mentions
Breakfast
5 mentions
View
1 mention

What they offer

8.4
Excellent

"Room was close to the ski rental shops and ski area, which i..."

Tsz C.

|

12 March 2018

View all reviews
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Food and dining

Breakfast options

American
Asian

Restaurants on site

Teppanyaki Sukiyaki Shabushabu SOFU(BREEZE)
Cuisine:Japanese
Menu:Buffet
All Day Dining Karuizawa Grill
Cuisine:European, Grill/BBQ, Pizza
Menu:Buffet

Property's guest policies

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Some helpful facts

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Announcements

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Reviews of Karuizawa Prince Hotel East from real guests

Overall rating
8.2
Excellent
From 1983 reviews
Provided by verified guests of
Agoda Reviews (1069)Booking.com Reviews (914)
Rating via Agoda8.4
/
10
Cleanliness8.5
Facilities8.3
Location9.0
Service8.4
Value for money8.0
High score for Karuizawa
Rating
9+ Exceptional (132)
8-9 Excellent (68)
7-8 Very Good (66)
6-7 Good (17)
<6 Below Expectation (39)
Time of the year
Mar - May (60)
Jun - Aug (58)
Sep - Nov (94)
Dec - Feb (110)
All guests (1069)
All room types
All languages

Show reviews that mention 

Showing 322 verified guest comments
12345
10.0
Exceptional
Pansy from Hong Kong
Group
Cottage B (4 Adults) - Non-Smoking (East Building)
Stayed 2 nights in June, 2018

highly recommend!!”

We lived in the wooden cottage - East wing. The house is excellent. highly recommend to join the adventure tour provided by the hotel. The shuttle bus is frequently on service. And you may go to the outlet and there will be lots of restaurant. The enviroment is good! Definely will visit again !!

Reviewed May 17, 2019
8.8
Excellent
Ka from United Kingdom
Couple
Run of House - Check-in After 5:00 PM, Check-out Before 11:00 AM
Stayed 2 nights in March, 2019

Enjoyable stay”

The resort is huge and we stayed at one of the cottage rooms in the east wing. The cottage was big and neat. Hotel provides shuttle service to and from the reception and our cottage. Nice. The cottages are also right next to the skiing place so if you come to ski. Should stay here.

Reviewed March 24, 2019
8.4
Excellent
ADELA from Singapore
Family with teens
Cottage B (4 Adults) - Non-Smoking (East Building)
Stayed 2 nights in December, 2018

Simply convenient ”

Right next to JR station, made our free and easy trip much easier in winter (-8 degree at night). The cottage we stayed was obviously not new, but we’ll maintained. It is right next to ski school and tracks. Super convenient. There are public buses from JR station by which we could explore nearby scenic spots. Overall, nice experience.

Reviewed January 04, 2019
9.6
Exceptional
Tay from Singapore
Family with young children
Forest Twin Room - Non-Smoking
Stayed 2 nights in December, 2018

Nice Stay”

It’s convenient to stay at this hotel. The room size very big. It’s clean , only thing the carpet looks very old. The hotel staff very polite. Onsen very good too. Overall we all had good stay in this hotel.

Reviewed December 13, 2018
5.6
Chiu from Hong Kong
Family with teens
Room Selected at Check-In - Late Check In 17:00
Stayed 2 nights in June, 2019

Not recommended ”

Poor service and facilities. The cottage is very old

Reviewed June 28, 2019
6.0
Kwok from Hong Kong
Group
Cottage A (4 Adults) - Non-Smoking (East Building)
Stayed 2 nights in February, 2019

Above average”

We stayed in a nice cottage and it is definitely an interesting experience. Perfect if you are planning on Skiing as it is just next to snow park. We had a very bad experience with the staffs. Very little staffs speak English and they are almost annoyed that you are speaking to them in a non Japanese language. One of our members have had ski injury and we were asking for help at the reception on hospital information. They seem very annoyed and just want us to go. Despite we tried our best and use google translate for them in Japanese, they did not want to help. We were lost and it was definitely one of the worst services I have experienced at a hotel/resort. All in all, if you are just looking to stay at a nice property, definitely worth a try. Just dont expect any service.

Reviewed April 24, 2019
8.4
Excellent
Tsz from Hong Kong
Group
Cottage B (4 Adults) - Non-Smoking (East Building)
Stayed 2 nights in March, 2018

Neat and cozy cottage!”

Very nice experience staying at the cottage of Karuizawa Prince Hotel East. Very homy and cozy room which is very nice for family and friends travelling together. Price is good enough for 4 people sharing. Room was close to the ski rental shops and ski area, which is excellent! Overall service is also good and attentive. Will definitely book again if I come back to Karuizawa. :)

Reviewed March 12, 2018
8.0
Excellent
WANG from Taiwan
Couple
Forest Twin Room - Non-Smoking
Stayed 3 nights in February, 2018

Great location for ski lovers”

The hotel is about 5 mins walk to the ski area. Complimentary sakura bar serving cool drinks (fruit juices, tea, soda) 24 hours. Great spa area. The only thing is that Agoda didnt mention about the spa tax upfront ($150 per person per night) which was a bit of surprise when checkout.

Reviewed March 09, 2018
9.6
Exceptional
Kit from Hong Kong
Couple
Superior Twin Room - Non-Smoking
Stayed 2 nights in November, 2017

Newly renovated hotel with hot spring”

The hotel just finished the renovation for twin rooms this summer. Hot spring is the reason I chose this hotel. It is available to guests staying in twin rooms, not cottages. Japanese breakfast set was ok but fish was a bit overcooked. The hotel provided free bike rental and 24-hour free drink at the bar next to reception. There was shuttle bus service to and from Karuizawa station south exit every 30 minutes from 0800 to 2130, run by brown and green lines (for different directions).

Reviewed November 13, 2017
10.0
Exceptional
OiYi from China
Couple
Stayed 1 night in February, 2017

excellent location. great service. spectacular view!”

location just 5-10 mins walk from station also provided shuttle bus which provided even quicker way to access. view from the room was spectacular of the ski area. sadly didn't hv enough time to enjoy the spa, the hotel would charge the tax no matter the hotel guest hv used the spa or not, so i strongly recommended to go n enjoy the spa :D

Reviewed March 08, 2017
8.0
Excellent
Cheng-Chieh from Australia
Group
Cottage (4 Adults) - Smoking (East Building)
Stayed 2 nights in February, 2019

Nice and cozy cottage, good location, spacious ”

The first receptionist in cottage reception was not attentive and not friendly as we were asking about the skiing information. Then we went to the main building reception and the receptionist only told me to go to the ski hire building and not feel like to offer me more information. Until the third receptionist in cottage reception she provided the information we needed. Very frustrated and disappointed experience with those receptionists.

Reviewed February 20, 2019
8.4
Excellent
Shih from Taiwan
Family with teens
Cottage B (4 Adults) - Non-Smoking (East Building)
Stayed 2 nights in January, 2019

good for ski beginner”

East cottage is very near the ski schools, it's very convenient for a beginner, and if any chance , I would like to order a pizza send to my cottage service, because it's a little distance for food court.

Reviewed January 26, 2019
4.4
Etta
Family with teens
Superior Twin Room - Non-Smoking
Stayed 2 nights in January, 2019

Low Value for Price”

1. Considering many overseas visitors, hotel staff surprisingly spoke very poor English. One lady at front desk always looked impatient even before I spoke when check-in. 2. The tax for hot spring was double counted; luckily I checked the billing very carefully. 3. Breakfast was in set menu, which was of poor quality with only two choices (American and Japanese).

Reviewed January 19, 2019
6.8
Good
pei from Taiwan
Family with teens
Forest Twin Room - Non-Smoking
Stayed 1 night in January, 2019

Front desk staff attitude is the worst I hv encountered”

I hv been to loads of places around the world, staying from 3star to 5star. It’s the first time I encounter front desk staff ALL black face,no matter young to aged. I wonder Japanese hotels don’t like Chinese?? Dont want Chinese to visit your hotels, visit Japan?? You are so called worlld managed hotels, but staff quality is worst than local no-star hotel. General staff such as cleaning, quite good in fact.

Reviewed January 08, 2019
7.6
Very good
Leow from Malaysia
Family with young children
Cottage A (4 Adults) - Non-Smoking (East Building)
Stayed 3 nights in December, 2018

Great ski resort for family!”

Great ski resort. great location as the ski is right at the resort door step. staffs were overall very friendly except one bus driver by the name of Yamamoto, who was rude. food at the resort were no big deal. dine at the shopping mall's restaurant. can be crazy due to the crowd. highly recomended resort for kids...first timer sking.

Reviewed January 02, 2019
10.0
Exceptional
Frans from Indonesia
Family with teens
Cottage B (4 Adults) - Non-Smoking (East Building)
Stayed 3 nights in December, 2018

Great place to relax, skiing and shopping”

Falling in love with this place. Love the cottage (we stayed at Karuizawa Prince Hotel East). The cottage is quite spacious for 4 persons & very clean. The snow & ski activities are within walking distance from our cottage. The branded shops are within walking distance. We really enjoyed our 3 nights at the cottage and wish that we could stay longer here. Really recommend this place if you want to relax, learn how to ski, having fun sleding on the snow and do the retail therapy😁😁

Reviewed December 18, 2018
8.0
Excellent
Ristianti from Indonesia
Group
Cottage (4 Adults) - Smoking (East Building)
Stayed 1 night in November, 2018

Group acommodation”

We arrived with 2 seniors and 2 babies, staying at the cottage with easy wheelchair access. The cottage is rather small but its okay for the money value especially since its strategically located near the prince factory outlet. There is a shuttle bus (twice every hour) To the shopping plaza and train station. We have being told that under reservation / request, hotel car is also abailable for transport nearby. Sadly, with 10 lugages, the hotel (different oficer) refused our request to being transported back to the station by hotel car and was told to hop the shuttle bus instead. But overall, i would recommend this place.

Reviewed November 07, 2018
7.2
Very good
Dennis from Hong Kong
Family with teens
Room Selected at Check-In - Late Check In 17:00
Stayed 1 night in June, 2019

Very good”

The toilet and bathroom is not clean enough. Little flies are all over in these areas!

Reviewed June 13, 2019
9.6
Exceptional
Wing from Hong Kong
Family with teens
Forest Twin Room - Non-Smoking
Stayed 2 nights in April, 2019

Exceptional”

Very convenience and room is comfort, next to a huge shopping outlet and close to a lots of restaurants.

Reviewed April 14, 2019
8.0
Excellent
napaporn from Thailand
Family with young children
Cottage B (4 Adults) - Non-Smoking (East Building)
Stayed 1 night in April, 2019

Good”

Good nice and clean

Reviewed April 10, 2019
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