Kempinski Nile Hotel
Kempinski Nile Hotel
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Nile Superior Room - Bed Kempinski Nile Hotel
Nile Superior Room - Bed
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Lobby Kempinski Nile Hotel
Lobby
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Swimming pool [outdoor] Kempinski Nile Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] Kempinski Nile Hotel
Swimming pool [outdoor]
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See map Kempinski Nile Hotel
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Excellent
Location
8.2
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What guests are saying:
Quite and perfect stay with friendly staff and lovely food
Sahar from Kuwait
Business traveler
Very nice
Omar from United Arab Emirates
Group
Absolutely superb extremely professional staff were dedicated friendly the hotel is quiet magnificent the bars and rooms just perfect a truly well run and magical stay..
glenn from Australia
Solo traveler
Comfortable and secure
ZHAORAN from China
Couple
it was great stay , the people whor work there was really helpful & frendly
humood from Saudi Arabia
Couple
Great
Ahmed from Egypt
Couple
This hotel has a lovely location right along the Nile. The rooms were a bit small but the service was friendly and efficient and the rooftop pool is a kitschy- perk.
cassidy from United States
Solo traveler
Nice hotel. exelent rooms great view to nile , superb loction in graden ctiy area , helpfull attentive and pleasant staff- altogether superb .
mazen from Saudi Arabia
Family with teens

Kempinski Nile Hotel

Excellent location
- 870 meters from city center
- What's nearby?
Excellent
From 145 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.5
Value for money7.5
Distance to city center1 km
Location rating8.2
Nearest airportCairo International Airport (CAI)
Distance to airport19.3 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Select your room
8.5
Excellent
Room comfort & quality
Deluxe Suite River View
Deluxe Suite River View
...
  • Room size: 100 m²/1076 ft²
  • River view
  • 2 single beds and 1 double ...
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Deluxe Suite
Deluxe Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 2 single beds and 1 double ...
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Junior Suite River View
Junior Suite River View
...
  • Room size: 65 m²/700 ft²
  • River view
  • 3 double beds and 1 king be...
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Deluxe City View
Deluxe City View
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds and 1 double ...
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Deluxe River View
Deluxe River View
...
  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds and 1 double ...
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Imperial Suite
Imperial Suite
...
  • Room size: 300 m²/3229 ft²
  • River view
  • 1 single bed & 1 double bed...
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Nile Superior Room
Nile Superior Room
...
  • Room size: 33 m²/355 ft²
  • River view
  • 3 double beds
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Junior Suite
Junior Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 single beds and 1 double ...
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Nile Deluxe Room
Nile Deluxe Room
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 1 super king bed
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Presidential Suite
Presidential Suite
...
  • Room size: 300 m²/3229 ft²
  • Balcony/terrace
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More about Kempinski Nile Hotel

More about Kempinski Nile Hotel

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (145)Booking.com Reviews (3276)
8.0
/
10
Cleanliness8.5
Facilities7.2
Location8.2
Room comfort and quality8.5
Service8.2
Value for money7.5
Provided by verified guests of Agoda
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All guests (145)
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Showing 99 verified guest comments
12345
4.8
Lindsey from United States
Family with young children
Suite River View
Stayed 3 nights in November, 2018
Agoda suite booking was downgraded. Stay at the 4 Seasons”
We booked the Imperial Suite via Agoda and called to confirm the booking prior to arrival but when we arrived at 1 in the morning the night manager told us we had not paid enough for the room (we paid in full through Agoda) and proceeded to downgrade our three night stay to 2 standard rooms or gave us the option for a refund. Unfortunately, at 1 in the morning after a long travel with an infant, a 3-year old, and my mother-in-law we didn’t have a real option. The next morning I tried to sort everything with the day manager but to no avail. I couldn’t be more disappointed in the Kempinski. Putting that all aside, the hotel was in sad shape. The carpets had stains all over and were worn down, most of the furniture is scratched or damaged, the rooms on the lower floors are noisy (street noise) and the Nile view is horrible. Obviously, our opinion of the staff was bad. For the same price point you could stay at one of the 4 Seasons both have a view of the pyramids and the highest standar
Reviewed December 24, 2018
Dear Ms Lindsey, Greetings from Kempinski Nile Hotel. We are sorry to hear that your stay was marred. Firstly, please accept our sincerest apologies for failing to meet your expectations. Your feedback to us has been most valued. We will also integrate this to our designated department to serve you the best way in the future. I would invite you to contact me personally to discuss this with you further. We look forward to the pleasure of welcoming you again at Kempinski Nile Hotel. Warm regards, Henri ruiz, General manager
Responded January 06, 2019
Kempinski Nile Hotel
8.8
Excellent
Donavan from Canada
Group
Single Deluxe
Stayed 2 nights in May, 2018
Excellent location, great price, friendly helpful staff”
It’s really an older 4 star. The pool is smaller than you’d expect. The staff go out of their way to make you comfortable. The hotel is a bit dated, but still maintained. The breakfast buffet was very good and kept changing slightly to offer variety
Reviewed June 03, 2018
Dear valuable guest, Greetings from Kempinski Nile Hotel. We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Responded June 24, 2018
Kempinski Nile Hotel
10.0
Exceptional
PATRICK from Switzerland
Couple
Madina Deluxe Room
Stayed 3 nights in May, 2018
Perfect ”
Great service and friendly staff, particularly Mr Mohamed manager of the "blue restaurant", and Mr Islam of guest relations, who both made our stay agreeable. Wonderful breakfast and buffet, highly recommended!! Comfortable and clean rooms. Well maintained building. Services and professionalism at Kempinsky is way better than other 5-star in Cairo. Well done!
Reviewed May 31, 2018
Dear Mr Patrick, Greetings from Kempinski Nile Hotel. We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Responded September 02, 2018
Kempinski Nile Hotel
8.8
Excellent
Abdulelah from Saudi Arabia
Business traveler
Madina Deluxe King
Stayed 2 nights in August, 2018
Error from Agoda ruined my stay”
I booked nile deluxe room and when came to the hotel I was told that my room is not nile room, it is madina room and that what Agoda had booked for me. I showed the reception my online booking confirmation but didn’t work the hotel advised me to contact with Agoda. After contacting Agoda customers service which is for justice very cooperative and helpful but slow and still haven’t solved the problem. In that time I had to stay somewhere else and didn’t stay in Kempinski cuz the whole travel had been supposed to stay with nile view. Kempinski said that was not our mistake and we’re fully booked and Agoda So far Still trying for the error to be solved with Kempinski for a refund and Iam waiting for this. Only wished that Kempinski were cooperating and understanding and helped me that time in reception.
Reviewed August 10, 2018
Dear Mr Abdulelah, Greetings from Kempinski Nile Hotel. We are sorry to hear that your visit was marred. Firstly, please accept our sincerest apologies for the inconvenience occurred. Your feedback to us has been most valued. I would invite you to contact me personally to discuss this with you further. Once again, please accept our sincerest apologies. We are looking forward to the pleasure of welcoming you again at Kempinski Nile Hotel. Warm regards, Henri ruiz, General manager, Kempinski Nile Hotel
Responded September 02, 2018
Kempinski Nile Hotel
8.0
Excellent
DOMINIC from Germany
Business traveler
Nile Superior Room
Stayed 4 nights in August, 2015
Pleasant stay at Kempinski Nile”
Location, clean, friendly staff
It was a nice stay but the hotel is already a bit old. The rooms are small as well as the pool at the roof top. I expected a better breakfast for a Kempinski Hotel but the bars are ok. The location is good and the staff is helpful and friendly. I give 4 stars for the hotel.
Reviewed August 30, 2015
8.7
Excellent
David from New Zealand
Couple
Nile Superior Room
Stayed 6 nights in June, 2013
Enjoyable stay”
Great location ,Great river view ,Comfortable bed & pillows
Overall an enjoyable stay , Great Nile river view , polite staff , Very Comfortable bed & pillows , I have to mention we had a taxi from the hotel which the hotel organised to the pyramids and the driver was polite although when we arrived at the pyramids the driver handed us over to which we now realised was a local Tout .
Reviewed October 23, 2013
6.4
Good
Alia from United Arab Emirates
Group
Suite River View
Stayed 3 nights in November, 2018
Too pricey - Below standards - resident building no lobby, disappointing stay, waste of money ”
Too pricey - same price would have rather booked at the ritz instead Below standards Like walking into a residential building Not like a fancy 5 star hotel
Reviewed December 04, 2018
Dear Ms Alia, Greetings from Kempinski Nile Hotel. We are sorry to hear that your stay was marred. Firstly, please accept our sincerest apologies for failing to meet your expectations. Your feedback to us has been most valued. We will also integrate this to our designated department to serve you the best way in the future. I would invite you to contact me personally to discuss this with you further. We look forward to the pleasure of welcoming you again at Kempinski Nile Hotel. Warm regards, Henri ruiz, General manager
Responded December 09, 2018
Kempinski Nile Hotel
10.0
Exceptional
hammad from Saudi Arabia
Couple
Nile Deluxe Room
Stayed 4 nights in December, 2017
good”
good
Reviewed July 19, 2018
Dear Mr Hammad, Greetings from Kempinski Nile Hotel. We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Responded July 29, 2018
Kempinski Nile Hotel
8.4
Excellent
Lip from Malaysia
Business traveler
Madina Deluxe Room
Stayed 1 night in March, 2018
Can't fault a Kempinski”
You can never go wrong staying in a Kempinski. That's all I can say. Would love to come back if I manage to get a good price!
Reviewed June 14, 2018
Dear valuable guest, Greetings from Kempinski Nile Hotel. We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Responded June 24, 2018
Kempinski Nile Hotel
9.2
Exceptional
Noha from Saudi Arabia
Group
Nile Deluxe Room
Stayed 7 nights in April, 2018
Exceptional”
a very quiet hotel, and a friendly staff
Reviewed May 01, 2018
Dear Ms Noha, Greetings from Kempinski Nile Hotel. We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Responded September 02, 2018
Kempinski Nile Hotel
6.8
Good
Jessica from United Arab Emirates
Couple
Madina Deluxe Room
Stayed 2 nights in August, 2017
Great location, good establishment, staff could improve their service and kindness ”
Staff is not as polite and helpful as they should for a 5 star hotel. Hotel room are Very spacious, the restaurants are a little disappointing, and so is the large buffet of the breakfast. Not the best Kempinski hotel for sure ! Small improvements would make a big difference !
Reviewed August 20, 2017
10.0
Exceptional
Nada from United Arab Emirates
Solo traveler
Junior Suite
Stayed 4 nights in May, 2017
Amazing hotel and best in Cairo ”
Friendly and professional staff, they don't believe in NO they make possible. Special thanks to Mr. Amr Ghobashi and Ms Mariam from the reception. The hotel is very clean and quite i had excellent experience with them and definitely i will go back. I highly recommend Kampinski Cairo.
Reviewed June 08, 2017
9.2
Exceptional
Alia from Jordan
Business traveler
Deluxe City View
Stayed 1 night in April, 2017
Room service & room service ”
The house keeper and staff were very friendly and helpful, Saeed Saeed from house keeping went extra mile to make sure I am happy . Room service I was disappointed by the food standard. I can't say I enjoyed any meal i had over my couple of stays in the room service
Reviewed April 28, 2017
10.0
Exceptional
William from United States
Solo traveler
Madina Deluxe Room
Stayed 1 night in February, 2017
Oasis of Luxury and Tranquility”
In a city like Cairo, as fascinating as it is overwhelming, it's a must to to have a good hotel as a home base to return to when the chaos gets to be too much. The Kempinski is hard to beat. Elegance, sophistication and tranquility make it the perfect respite. I highly recommend it!
Reviewed March 01, 2017
6.4
Good
eric from United States
Group
Junior Suite
Stayed 3 nights in November, 2016
Worst Service ever for Kempinski”
Pros: It's a beautiful hotel. Clean rooms. Nice heated pool, spa, few restaurants, etc. Cons: Service is most horrible. Will never come back and stay at this hotel. I'm not sure if these people know what service is. Incident 1: We were told by receptionist that swimming pool opens from 7am to 7pm. So we started swimming at 4:45pm. Very nice heated pool. We were enjoying it until a guy disturbed us. A muscular guy in white polo walked by to the pool while we were in the water. He told us in exact words: "Get out. We are finished". What the. So we said we were told the pool doesn't close until 7pm. He said its a mistake and that we need to leave now. We looked at the time. It's exactly 5:15pm. We refused to leave and we asked to talk to a manager. Manager never came because they never called manager for us. Pls take a look at the picture I posted. We waited until 5:35pm for manager. The picture shows that the pool in summer closes at 7pm and winter at 6pm. Picture shows it was only 5:35pm. But we were told to leave at 5:15pm. Take that as a customer service. We called for manager again and a very nice Chief Butler (his business card in picture) came to our room to apologize. He apologized repeatedly and asked for what he can do for us and offer us some drinks. We like this guy. He's very nice to talk to and he apologized many times for something he did not cause. Incident 2: My mother stayed alone in one room. One evening, a guy in suit came knocking on the door to my mom's room. She mistakenly opened the door. He walked in and took the wine bottle on top of the mini bar. She asked him why he took it and he didn't answer. She asked him if she would be charged for it in the bill and he said no. Surely, when we checked out, the wine was in the bill. We told the receptionist the full story and they waived the bill. But the incident goes much further than the bill. They have no right to knock on the door of occupied guest room and no right to walk inside w
Reviewed November 05, 2016
9.7
Exceptional
Abdulla from Bahrain
Couple
Deluxe City View
Stayed 3 nights in November, 2012
Great service and location ”
Comfortable room and decoration
I visited Kempinski nile hotel for special celebration and I request the special arrangement from agooda help team, when I arrived the hotel all the request arrangement already done. So lovely staff service and luxury dealing and excellent room decoration. Special thanks for agooda services team for continuely support.
Reviewed November 30, 2012
9.0
Exceptional
Jason from United States
Solo traveler
Junior Suite
Stayed 7 nights in July, 2012
Great hotel, nice location”
Location, service, quality
Excellent hotel with good service, close to Tahir Square, Egyptian Museum and many restaurants and sights downtown. Nice gym on the top floor with Nile view. Pool is very small, crowded during peak hours. Cafe on lobby floor serves good coffee and food. This is an exciting time to be in Egypt, I had no issues with safety/security, and while there were various protests, they had no impact on movement around the city or at the major sights.
Reviewed July 18, 2012
6.0
John from United Kingdom
Business traveler
Junior Suite
Stayed 3 nights in May, 2012
Odd hotel lacking character”
Good location
although i had a junior suite reserved the hotel was only originally wanting to offer a single bed standard room. it took half an hour of arguing for them to finally accept what i had booked and i ended up with a big suite...large but very plain; not up to what i was expecting from kempinski, at all. the bar and restaurant were empty / closed.
Reviewed July 10, 2012
10.0
Exceptional
Abdullah from Saudi Arabia
Business traveler
Junior Suite
Stayed 3 nights in May, 2012
Nice place and lovely service”
The Nile
I only spent 3 night at the Kempinski Nile Hotel, location is great, nile view is guranteed in the private balacony, room is spacious and clean, service is great and food is amazing.I used This hotel for a short business trip. The room and the breakfast were very good. However, the lounge was calm and clean. wifi is provided free at the room . i like the hotel very much
Reviewed June 09, 2012
9.0
Exceptional
Donette from United Kingdom
Couple
Junior Suite
Stayed 1 night in January, 2012
Fantastic suite”
quality of the accommodation
fantastic rooms and very friendly staff. only noticeable downside was the fact that the external arrival area is so small that it is difficult to park in order to enter the hotel. there was a problem with our booking (the hotel had no record of it and this meant that it took about 30 mins to sort out the problem. this was unfortunate as we were tired, having just arrived on the overnight train from luxor. nevertheless, the hotel managed to honour the booking and we were delighted with the room. all good in the end!
Reviewed February 09, 2012
12345
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  • Excellent location
  • Egyptian Museum