Kensington Jeju Hotel
Kensington Jeju Hotel
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Deluxe Double Poolside - Room plan Kensington Jeju Hotel
Deluxe Double Poolside - Room plan
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Lobby Kensington Jeju Hotel
Lobby
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Lobby Kensington Jeju Hotel
Lobby
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Interior view Kensington Jeju Hotel
Interior view
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Excellent
Location
8.9
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What guests are saying:
clean luxurious new hotel at jeju. price a bit too expensive though.
Kristianto from Indonesia
Family with young children
good location/ friendly staffs with professional attitude / cozy beds / helpful staffs / all good! i will visit again! great job ppl
YEONHO from South Korea
Couple
love it so much
chan from Hong Kong
Family with young children
Unforgettable experience of my life ..the hotel is not just simply high class ...it is luxury with fine taste of art ...amazing architectural structure of the building ...Had best Hoegaarden beer
LOH from Malaysia
Couple
nice rooftop bar&pool kind manager and good roomservice and condition.
sanghun from South Korea
Couple
My first room in the west wing was facing car park, and they were able to change it quickly when I requested to change room the next day There are 3 choices of breakfast, international buffet, korean or italian brunch with a glass of moet chandon!
Charlotte from Hong Kong
Family with teens
Next time I'll reserve.
JiSu from South Korea
Family with young children
This hotel is right up there with world class properties like Ritz-Carlton and Intercontinental. The staff was amazing especially Tiffany.
Alan from United States
Couple
Excellet service and new facility
LEUNG from Hong Kong
Family with young children
Great place with nice amenities. Staff was courteous and friendly. Pool was great
John from United States
Group
Newly renovated

Kensington Jeju Hotel

Excellent location
- Inside city center
- What's nearby?
Exceptional
From 1324 reviewsSee what guests said
9.1
/
10
Exceptional service
9.4
Recommended by 93% of guests
Value for money8.8
Distance to city center38 Km
Location rating8.9
Nearest airportJeju International Airport (CJU)
Distance to airport29.4 km
  • Airport transfer

  • 780 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.2
Exceptional
Room comfort & quality
This property is in high demand!Booked 17 times since yesterday
Korean Suite Room
Korean Suite Room
...
  • Room size: 120 m²/1292 ft²
  • Pool view
  • 1 single bed and 1 double b...
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Character Twin Room
Character Twin Room
...
  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 2 double beds
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Standard Twin Room
Standard Twin Room
...
  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 2 double beds
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Special Offer - Royal Suite - Full Board
Special Offer - Royal Suite - Full Board
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 2 double beds and 1 king be...
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Grand Deluxe
Grand Deluxe
...
  • Room size: 69 m²/743 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Marine Suite
Marine Suite
...
  • Room size: 82 m²/883 ft²
  • Balcony/terrace
  • 1 king bed or 2 semi double...
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Deluxe Double Poolside
Deluxe Double Poolside
...
  • Room size: 49 m²/527 ft²
  • Pool view
  • 1 king bed
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Deluxe Twin Pool View
Deluxe Twin Pool View
...
  • Room size: 49 m²/527 ft²
  • Pool view
  • 2 queen beds
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Special Offer - Presidential Suite - Full Board
Special Offer - Presidential Suite - Full Board
...
  • Room size: 176 m²/1894 ft²
  • Balcony/terrace
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Presidential Suite
Presidential Suite
...
  • Room size: 176 m²/1894 ft²
  • Balcony/terrace
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More about Kensington Jeju Hotel

More about Kensington Jeju Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1324)Booking.com Reviews (1306)
9.1
/
10
Cleanliness9.3
Facilities9.2
Location8.9
Room comfort and quality9.2
Service9.4
Value for money8.8
Provided by verified guests of Agoda
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All guests (1324)
All room types
Showing 918 verified guest comments
12345
9.2
Exceptional
WH from Australia
Couple
Standard Double Room
Stayed 1 night in June, 2018
Great roof top pool party!!”
We booked to stay here and were very pleasantly surprised to find out that there was a pool party with live rap the night we checked in. It was great fun! Plenty of other facilities too and cleanliness top notch. An extremely value for money spot to stay if you want luxury.
Reviewed November 14, 2018
8.8
Excellent
Tracy from United States
Couple
Deluxe Twin Pool View
Stayed 3 nights in November, 2018
Beautiful property- but note: NO A/C and loud nightly party 8:30 -10pm”
Beautiful hotel and property, big rooms. Very friendly professional staff, good prompt service. NOTE: We were there Nov. 7-10. It was cool, rainy, humid. The room temp was warm/ uncomfortably stuffy. I did get a fan which made things better. BUT what 5 star hotel would expect you to control room temperature by solely opening/closing balcony doors.! And to make it worse, I didnt want to keep doors open b/c noise from the kids in the pool at night and the deep thumping of the lounge party from 8:30-10pm. No room can escape this. White noise from the fin helped. Also, FYI, if you book a room with lounge access there is no lounge, no perks. What it means is you have free access to the very young loud drinking party on the roof every night. Concierge was young & not knowledgeable of area. I asked how far away Yakcheosa temple was and she had never heard of it, a major landmark. I showed her on map she said 30 min by taxi. It was 7 minutes.
Reviewed November 15, 2018
6.0
Lee from Malaysia
Group
Standard Double Room
Stayed 2 nights in October, 2018
No air conditioner”
Disappointed as the room is stuffy and the ventilation is bad. I filed my complaint to the reception but was astonished to hear that the hotel is tuned off the central air conditioning system due to cold weather and further advice me to open the balcony glass door in order to refresh the room with the cold air outside. Is this a 5 star hotel management system? Saving electrical bill and let their guests having no control of the temperature in their room. Seriously this is not consider a 5 star hotel standard.
Reviewed October 23, 2018
5.6
Benjamin from Singapore
Couple
Deluxe Double Poolside
Stayed 2 nights in October, 2018
Bad place to stay at ”
Great location. However hotel room walls are paper thin. Could hear neighbours clearly. Also the doors of hotel couldn’t block any noise at all. Hotel has an in-house live band which performs at 3-5pm and 8-10pm. The live band was more like a concert which is so loud that can be heard from the room. Couldn’t even get any rest.
Reviewed October 10, 2018
10.0
Exceptional
Lillian from United States
Couple
Deluxe Twin Room
Stayed 2 nights in April, 2018
Beautiful hotel!”
I would call it a resort, more than a hotel. Beautiful layout with so much to do. We only stayed 2 nights and was able not able to enjoy the facility. I would go back to Jeju just to stay at this hotel. Everything about it was "10", 5 star hotel.
Reviewed April 13, 2018
8.8
Excellent
Jade from Australia
Family with young children
Standard Double
Stayed 1 night in March, 2018
Nice hotel”
Good hotel with service but everything very expensive. The buffet dinner was some KRW90,000 and the restaurant was even more expensive. But my kid liked the kids corner and the room service dinner was of good quality and portion. That said, a family resort had no kid slippers or toiletory provided.
Reviewed April 02, 2018
8.8
Excellent
Juanda from Indonesia
Couple
Standard Double
Stayed 3 nights in January, 2018
Great & New Resort, but location a bit far”
This is a newer hotel compared to big 3 resort nearby (lotte / hyatt/ shilla), & everything feels nice since everything’s new. The room is soo big you can open 5 big luggage here and still can play inside.. bathroom is also very large, with shower room & large bathtub. Facilities is outstanding : they have everything : fitness room (great one)/ spa / sauna / indoor pool / outdoor pool / 5 restaurants & bars / skyfinite pool with warm water & jacuzzi.. Staff is very nice eventhough some of them cant really speak english. But they tried their best to explain. The restaurant is a bit pricey but the food is quite delicious.. One thing that a bit dissapointing is the location is too far from main road. They need to provide a mini shuttle from the hotel lobby to the main road (hotel entrance). The airport limousine didnt drop us at the lobby, so we need to walk to the hotel lobby with heavy luggage, on heavy snow & that’s a bit dissapointing for a 5 star resort
Reviewed January 14, 2018
9.6
Exceptional
Becky from South Korea
Solo traveler
Standard Double Room
Stayed 2 nights in July, 2018
Great adult retreat ”
I loved this hotel so much I've already booked another stay next month. The only reason I gave the staff 4 stars is because of the cleaning ladies. One was cleaning the inside of the elevator and pushed the door close button as I was entering and the doors hit me. Another one (maybe the same one) was cleaning the outside of the elevator & didn't wait for people to get out of the way. But still a great stay. It's not as big as the other hotels, but that meant not as crowded too. I usually had the rooftop pool to myself or only had to share with a few couples. Great romantic place for couples too! And the spa manager gave me one of the best facials and massages I've ever had.
Reviewed July 24, 2018
8.8
Excellent
Li from Malaysia
Couple
Standard Double
Stayed 1 night in October, 2018
Impressive in most aspects, i.e. room comfort, amenities, cleanliness, facilities.”
Only one thing short of perfect is that toothbrush kits are not part of the hotel’s amenities and guests have to purchase at additional cost!
Reviewed October 09, 2018
8.8
Excellent
Budhi from Indonesia
Couple
Deluxe Double Room
Stayed 4 nights in May, 2017
Almost perfect”
I have no bad comments on the hotel, as everything was spotless: the facilities, room, view, and the staff. I would have given it a perfect 5 stars score on all aspects. Our 4 nights stay was wonderful. However, on our last day, my perception changed. We were planning to check out at 9am (our scheduled flight was 2.5 hours later), and we arrived at the main breakfast restaurant at around 8.15am, thinking that this will give us enough time for a quick breakfast. When we arrived at the restaurant there was already a long queue, few families were waiting. I asked how long, the receptionist (she was inundated with requests) said approximately 10 minutes; I said I will wait. 10 minutes passed, and we still did not get called; I then told her that we were actually catching a flight and just want to take something very quickly (they have a 'coffee to go' counter just towards the entrance; and I was thinking of grabbing some pastries to go); she said the restaurant is full, unless I want to be seated at the "Korean restaurant" which is located at the back of the restaurant. I said fine, it does not matter where we sit. So a gentleman ushered us to the Korean restaurant, and we passed through the breakfast section of the main restaurant. I was surprised that the main restaurant was only about 50% capacity and there were so many empty (and cleaned) tables. And no, I though some of them were reserved, but you can’t reserve a seat at the main restaurant. So the reason why they don’t allow more people in is because the lack of service personnel? So we went to the back of the restaurant, sat down at the (empty) Korean restaurant and presented with a menu (I thought we were just going to be seated at the Korean restaurant but can still take food from the breakfast buffet?) - Anyway, we realized that was not the case. We looked at the menu, asked the waiter what was the quickest one (as we were catching a flight), and ordered. He gave assurance that it will come very quickly. Sa
Reviewed June 07, 2017
10.0
Exceptional
Ling from Hong Kong
Group
Standard Twin Room
Stayed 1 night in October, 2016
Excellent experience, very helpful staffs”
It was a rainny day when we arrived, the staff already got our booking doc ready when we arrived, they helped us to carry our luggage, and served a drink to us at the bar where we did our check-in, which was very comfy and thoughtful. Weather was sucks, we couldnt do much and went to far, therefore we asked hotel for dinner suggestion, and the place was quite nice, then we went to the rooftop bar for drinks, the bar tender there was so sweet. Language is always a barrier when travelling to Seoul, but the staff in Kensington was quite exceptional. Because on the next day, we asked the staff in concierge to help us to book a travel taxi, and did some search for place that we wanted to go, and I think her name is Lena, she explained in details and gave us some suggestion to save time on the road. It was a pleasant stay and i will pick kensington again when travelling to Jeju
Reviewed October 31, 2016
8.4
Excellent
Sung from Australia
Family with young children
Standard Double Room
Stayed 4 nights in June, 2016
Good!”
the kids club saved us when it was raining most of the days we stayed there. heated pool is nice too, it's shallow so that it's easy to manage with kids, but smaller than it looks in photos. conceige staff very helpful.
Reviewed July 06, 2016
9.0
Exceptional
Cedric from France
Couple
Standard Double Room
Stayed 2 nights in October, 2015
Great modern and design hotel in south Jeju”
Modern and design (compared to older hotels in the neighborhood like Lotte, Hyatt...), rooftop pool, service
Wonderful stay in this relatively new hotel, much better place if you are looking for 5 stars hotel comfort than all the other hotels in south Jeju. Rooms are large and well equipped, stylish hotel interior and service very attentive. Rooftop pool parties gives some young vibe to the hotel, but surprisingly most hotel customers were couples with children (caution: children are forbidden at rooftop pool)
Reviewed October 25, 2015
8.3
Excellent
Yuen from Hong Kong
Family with young children
Deluxe Double Poolside
Stayed 3 nights in April, 2015
Great experience at Kensington Jeju”
Kensington Jeju is a hotel really care and understand customer's needs. MAll level of staff are professional and good in English. The breakfast is something you must not miss. The pool is wonderful.
We stay at Kensington for 3 nights with kids and elder people. It brought us wonderful experience. Rooms and beds are large and clean with great view. The breakfast is excellent with more than enough choice. It is also a kid-friendly hotel. The indoor and outdoor pool and the sauna really should not miss. I will go again and next time I will just stay most of my time in the hotel to enjoy the facilities, restaurant and the activities.
Reviewed April 17, 2015
9.0
Exceptional
Yu from Hong Kong
Group
Deluxe Twin Room
Stayed 1 night in November, 2014
Impressive service and very nice comfy hotel”
high standard service, environment and breakfast
We booked Kensington Jeju due to very good comments from agoda and we found that it is indeed very well! They offer very high quality services right from check-in. The room is very nice with free mini-bar and even pillow selection. The staff are all very professional, nice and always with lovely smiles. I love the breakfast, especially the many yoghurt choices and all are very delicious.
Reviewed November 28, 2014
9.3
Exceptional
Kristianto from Indonesia
Family with young children
Deluxe Double Poolside
Stayed 3 nights in June, 2014
Spectacular 5-star Hotel”
Clean, Luxurious 5-star hotel with complete facilities and great gourmet food choices. Not forgetting to mention the friendly, attentive and helpful staffs. You will not regret your stay in the hotel.
It was an unforgettable memory staying at this 5-star property for us. My children enjoyed the indoor child pool. Very clean and luxurious new hotel with very friendly, attentive and helpful staffs. Great gourmet food choices and complete facilities inside the hotel premises. They even have art gallery and also rooms specially designed for kids. What more can you expect? You get the luxurious feel and excitement with every penny that you spent.
Reviewed July 01, 2014
7.2
Very good
Ellany from Hong Kong
Solo traveler
Standard Twin Room
Stayed 2 nights in March, 2018
The hotel got a lot of arts element and spatial. Rooftop swimming pool is beautiful.”
All staff are nice. They explained to me in English thoroughly on how to find the approprite wifi connection. There are art / crafts workshops for families to join. The playkpop and bear museum are near the hotel. If the bathroom drainage can be improved, I would like to revisit again. The shuttle to the airport is comfortable and the driver is very nice.
Reviewed April 02, 2018
9.2
Exceptional
Chiu from China
Family with teens
Standard Twin
Stayed 2 nights in September, 2018
Exceptional”
Well maintained facilities, spacious room with clean environment. Staff are friendly and helpful too.
Reviewed September 10, 2018
10.0
Exceptional
YOUYOEN from China
Solo traveler
Standard Double
Stayed 1 night in August, 2018
Gorgeous”
I've just selected this hotel between Shilla and it was fantastic. Building facilities looked little bit old, but everything was clean and staffs were so nice. I will stay here again.
Reviewed August 20, 2018
10.0
Exceptional
Neil from United States
Couple
Standard Double Room
Stayed 4 nights in September, 2018
Exceptional”
Very clean. Excellent service. Buffet restaurant is excellent. Rooftop pool is great, with amazing sunset views. Otherwise, drinks and food are a bit pricey.
Reviewed September 18, 2018
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