Kigali Serena Hotel
Kigali Serena Hotel
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Standard Kigali Serena Hotel
Standard
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Lobby Kigali Serena Hotel
Lobby
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Lobby Kigali Serena Hotel
Lobby
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Interior view Kigali Serena Hotel
Interior view
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Excellent
Location
8.9
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Excellent
From 7 reviewsSee what guests said
8.2
/
10
Value for money6.9
Distance to city center5 km
Location rating8.9
  • Airport transfer

  • Air conditioning

  • Private pool

  • Balcony/terrace

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Superior Room
Superior Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Standard
Standard
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Standard Room
Standard Room
...
  • Smoking allowed
  • Shower and bathtub
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Superior Room
Superior Room
...
  • Smoking allowed
  • Shower and bathtub
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Double room - De Luxe
Double room - De Luxe
...
  • Bathtub
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Executive Suite
Executive Suite
...
  • Bathtub
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Junior Suite
Junior Suite
...
  • Bathtub
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Double Deluxe
Double Deluxe
...
  • Bathtub
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Bathtub
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More about Kigali Serena Hotel

More about Kigali Serena Hotel

An overview

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What they offer

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Real reviews from real guests

Agoda Reviews (7)Booking.com Reviews (107)
8.2
/
10
Excellent
Cleanliness8.9
Facilities9.5
Location8.9
Room comfort and quality6.7
Service8.3
Value for money6.9
Provided by verified guests of Agoda
All guests (7)
All room types
Showing 4 verified guest comments
10.0
Exceptional
stuart from Netherlands
Couple
Deluxe Room
Stayed 1 night in February, 2017
Amazing service ”
First off the service is top notch. Amazingly attentive and friendly. The hotel is clean and the food at the restaurants is really good. We really enjoyed our stay here.
Reviewed February 09, 2017
6.3
Good
Lisa from Malaysia
Couple
Standard
Stayed 3 nights in January, 2015
overall ok but staff need to be trained friendly”
Food, location , convenience
It was overall good but staff need to be trained friendlier with smiles and more professional. Especially F&B service staff
Reviewed January 25, 2015
9.7
Exceptional
Rob from South Africa
Business traveler
Standard
Stayed 1 night in December, 2014
review”
the flow
Great!
Reviewed December 15, 2014
5.7
Samir from Tunisia
Business traveler
Standard
Stayed 6 nights in May, 2014
very poor”
friendly staff, cleaness, easy access
was poor because the room was very small with poor view and was very noisy. first time at serena was in 2012, I paid less for better room with nice view and balcony. I think I paid 10 times the value I should pay for that poor room.
Reviewed June 08, 2014
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  • Excellent location