Please note Kuraya Nishimatsuyacho is strictly a non-smoking property.
Please note, the property is not regularly staffed. The property cannot accept luggage or packages mailed to the property prior to guest's arrival.
Please note, the property is located on a busy street and guests may experience some noise or light disturbances during their stay.
Guests are required to check-in at the below address between 09:00-21:00. Guests who plan to arrive after 21:00 must notify the property in advance. Please note that the check-in and key-collection take place at: Shimogyo-ku Higashishiokoojicho 544-2 ON Building 2F, 600-8216 Kyoto. Please inform Kuraya Nishimatsuyacho in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.