L'Arc Hotel Macau
L'Arc Hotel Macau
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"A lot of good restaurants nearby."

man

09 April 2018

Executive King Smoking - Guestroom L'Arc Hotel Macau
Executive King Smoking - Guestroom
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Swimming pool L'Arc Hotel Macau
Swimming pool
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Fitness center L'Arc Hotel Macau
Fitness center
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Fitness center L'Arc Hotel Macau
Fitness center
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See map L'Arc Hotel Macau
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Exceptional
Location
9.1
See all 34 photos L'Arc Hotel Macau
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L'Arc Hotel Macau

Exceptional location
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Excellent
From 119 reviewsSee what guests said
8.7
  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Air conditioning

Room choices
9.2
Exceptional
Room comfort & quality
Duplex Suite with King Bed
Duplex Suite with King Bed
...
  • City view
  • 169 m²/1819 ft²
  • 1 king bed
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Two Bedroom Suite
Two Bedroom Suite
...
  • City view
  • 117 m²/1259 ft²
  • 1 king bed
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One Bedroom Suite Twin
One Bedroom Suite Twin
...
  • City view
  • 86 m²/926 ft²
  • 2 semi double beds
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One Bedroom Suite King
One Bedroom Suite King
...
  • City view
  • 86 m²/926 ft²
  • 1 king bed
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Executive Twin Room - Smoking
Executive Twin Room - Smoking
...
  • City view
  • 31 m²/334 ft²
  • 2 semi double beds
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Executive King Smoking
Executive King Smoking
...
  • City view
  • 31 m²/334 ft²
  • 1 king bed
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Deluxe Twin - Non-Smoking
Deluxe Twin - Non-Smoking
...
  • City view
  • 31 m²/334 ft²
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Executive Room
Executive Room
...
  • 48 m²/517 ft²
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Deluxe Room
Deluxe Room
...
  • Bathtub
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Deluxe Room Breakfast Included
Deluxe Room Breakfast Included
...
  • Bathtub
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More about L'Arc Hotel Macau

More about L'Arc Hotel Macau

"The staff provide us wonderful service."

Reviewed 28 December 2016

Kin-pan from Hong Kong

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"People were good, room was good and location was very nice."

heawon from China

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (119)
8.7
Cleanliness8.7
Facilities8.2
Location9.1
Room comfort and quality9.2
Service8.7
Value for money8.7
Provided by verified guests of Agoda
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Two Bedroom Suite
One Bedroom Suite King
Executive King Smoking
Executive Twin Room - Smoking
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Showing 74 verified guest comments
1234
9.6
Exceptional
man from China
Family with teens
Stayed 1 night in April, 2018
Very good location and service”
The location is really convenient. A lot of good restaurants nearby. The room facilities are all very good.
Reviewed April 09, 2018
9.6
Exceptional
Chuan from Malaysia
Solo traveler
Executive King Smoking
Stayed 2 nights in November, 2017
Good price good hotel”
They upgraded my room to suit, so nice so big
Reviewed November 24, 2017
8.8
Excellent
Neo from Singapore
Couple
Executive King Smoking
Stayed 1 night in June, 2017
Excellent”
Excellent location. Room is fantastic.
Reviewed September 19, 2017
8.4
Excellent
LEE from Malaysia
Family with young children
Executive King Smoking
Stayed 1 night in May, 2017
Nice and clean hotel. Staff is friendly.”
Basically is good to stay, need to improve on the transportation such as bus transfer. Lobby NOT sofa provided??
Reviewed May 15, 2017
8.4
Excellent
Yi from Singapore
Couple
Executive King Smoking
Stayed 2 nights in December, 2016
Luxurious and comfortable hotel to stay in.”
Thank you for the upgrade and it really made my trip very memorable as my friend booked the wrong hotel. The staff was very helpful and polite with good interpersonal skills. However, the service at the restaurant on the 2nd floor needs to be improved upon.
Reviewed April 17, 2017
Dear Yi, Thank you for your feedback and we hope you enjoy your stay with us. Guest satisfaction is very important to us. Your feedback motivates us to review and improve our services. Thank you again and we look forward to be of your assistance in the near future! Yours Sincerely, Front Office Manager
Responded April 21, 2017
L'Arc Hotel Macau
9.2
Exceptional
Wai from China
Couple
Executive Twin Room - Smoking
Stayed 1 night in March, 2017
Good but no non smoking room is very disappointed”
the facilities are very good
Reviewed March 09, 2017
Dear Wai, Thank you for your feedback and we hope you enjoy your stay with us. Guest satisfaction is very important to us. Your valuable feedback motivates us to review and improve our services. We feel sorry for your disappointment due to Non Smoking room are not available during your stay, however our freshen up service could be perform if our offer could met your satisfaction in your coming visit. Thank you again and we look forward to be of your assistance in the near future! Yours Sincerely, Front Office Manager
Responded April 21, 2017
L'Arc Hotel Macau
9.6
Exceptional
JAEWON from South Korea
Family with young children
Executive Twin Room - Smoking
Stayed 1 night in February, 2017
Everything was good but one”
People were good, room was good and location was very nice. But, Casino does not have slot machines and many taxi driver does not know this hotel's English name. Only Chinese name could work for them. It was not convenient for us.
Reviewed February 11, 2017
Dear Jaewon, Thank you for your feedback and we hope you enjoy your stay with us. Guest satisfaction is very important to us. Your feedback motivates us to review and improve our services. Thank you again and we look forward to be of your assistance in the near future! Yours Sincerely, Front Office Manager
Responded April 21, 2017
L'Arc Hotel Macau
10.0
Exceptional
Kin-pan from Hong Kong
Couple
Executive King Smoking
Stayed 1 night in December, 2016
Wonderful”
the staff provide us wonderful service. They are helpful, kind and are always hope to provide the best to the customers.
Reviewed December 28, 2016
Dear Kin-Pan, Thank you for your gracious comment. We are delighted to hear that you enjoy your stay with us and we hope to see you again in the near future! Yours Sincerely, Front Office Manager
Responded April 21, 2017
L'Arc Hotel Macau
9.2
Exceptional
To from Hong Kong
Couple
Executive King Smoking
Stayed 1 night in December, 2016
Excellent ”
Free upgrade to executive suite, nice view, nice room.
Reviewed December 06, 2016
Dear To, Thank you for your gracious comment. We are delighted to hear that you enjoy your stay with us and we hope to see you again in the near future! Yours Sincerely, Front Office Manager
Responded April 21, 2017
L'Arc Hotel Macau
9.2
Exceptional
TAN from Singapore
Group
Executive Twin Room - Smoking
Stayed 3 nights in November, 2016
Annual Macau Trip”
Been to Macau frequently and enjoy staying at different hotels. 1st time staying at L'Arc Hotel, can only say its enjoyable. Staff was very prompt in doing check in and also when i asked for the ferry schedule, they delivered it to the room. Location was excellent, can easily take the shuttle buses from Starworld or Wynn as it only next to each other. The only problem encountered was the location of the gym not easily found. Have to walk through a couple of corridors and its not clearly labelled.
Reviewed November 27, 2016
Dear Tan, Thank you for your feedback and we hope you enjoy your stay with us. Guest satisfaction is very important to us. Your valuable feedback motivates us to review and improve our services. We apologies for the unclear signage directing to our Fitness Centre, and caused your disappointment during your stay, we will definitely look into this matter seriously. Thank you again and we look forward to be of your assistance in the near future! Yours Sincerely, Front Office Manager
Responded April 21, 2017
L'Arc Hotel Macau
8.0
Excellent
Eric from Hong Kong
Couple
Executive Twin Room - Smoking
Stayed 1 night in November, 2016
Smoking room”
Though I hv spec for non-smoking room, it was finally told me that all the executive room is smoking one and treatment is provided to minimize the smoking of odor. Just wonder why it cannot be communicate earlier by email and I am willing to change to normal guest room instead.
Reviewed November 21, 2016
9.2
Exceptional
Raymond from Hong Kong
Business traveler
Executive King Smoking
Stayed 2 nights in November, 2016
room size is good and clean, staff was friendly”
the location is good, right in the middle of the city with restaurants all around
Reviewed November 19, 2016
7.2
Very good
Kenny from China
Couple
Executive King Smoking
Stayed 1 night in December, 2015
Not so good”
Not so good. Good hotel but lack of training for staff.
Reviewed October 31, 2016
10.0
Exceptional
IN from Macau
Solo traveler
Executive King Smoking
Stayed 2 nights in October, 2016
nice amenities”
nice amenities
Reviewed October 23, 2016
3.6
SIU from Hong Kong
Business traveler
Executive Twin Room - Smoking
Stayed 1 night in August, 2016
Very bad ”
I asked for bottle waters they refused to give, which have plenty of bottle waters available for casino and hotel.
Reviewed August 09, 2016
8.0
Excellent
Ngan from Hong Kong
Family with young children
Executive Twin Room - Smoking
Stayed 1 night in July, 2016
Big room”
NIL
Reviewed August 01, 2016
9.2
Exceptional
TIM from Hong Kong
Business traveler
Executive King Smoking
Stayed 1 night in July, 2016
very good!”
good service, very clear, good breakfast
Reviewed July 23, 2016
8.0
Excellent
Theresa from Hong Kong
Solo traveler
Executive Twin Room - Smoking
Stayed 1 night in June, 2016
Wifi”
Wifi too slow
Reviewed June 26, 2016
6.4
Good
Yuen from Hong Kong
Business traveler
Executive Twin Room - Smoking
Stayed 1 night in June, 2016
Value for money”
I booked Executive Club Rooms at a very reasonable rates. The room is quite nice and big. But I didn't request a non-smoking room and at the end the room has a very heavy smell, especially the blanket smells like cigarette. One of the towels got stains and a hole on it. The breakfast is okay but lacks of services.
Reviewed June 13, 2016
8.8
Excellent
ANG from Singapore
Couple
Executive King Smoking
Stayed 2 nights in May, 2016
Holiday”
Holiday
Reviewed May 25, 2016
1234
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