Le Franschhoek Hotel and Spa
Le Franschhoek Hotel and Spa
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Standard Double Le Franschhoek Hotel and Spa
Standard Double
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Interior view Le Franschhoek Hotel and Spa
Interior view
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Interior view Le Franschhoek Hotel and Spa
Interior view
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Swimming pool Le Franschhoek Hotel and Spa
Swimming pool
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Exceptional
Location
9.0
See all 6 photos Le Franschhoek Hotel and Spa
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Excellent
From 65 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 83% of guests
Value for money8.1
Distance to city center83.6 km
Location rating9.0
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

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8.9
Excellent
Room comfort & quality
This property is in high demand!Last booked 1 hour ago
2 Bedroom Villa
2 Bedroom Villa
...
  • Room size: 80 m²/861 ft²
  • Garden view
  • 1 double bed
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1 Bedroom Villa
1 Bedroom Villa
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  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 double bed
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Suite Double
Suite Double
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  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
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Deluxe Double
Deluxe Double
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  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
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Classic Family Room
Classic Family Room
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  • Room size: 56 m²/603 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Standard Double
Standard Double
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  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 double bed and 1 king bed
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Single Deluxe
Single Deluxe
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  • Shared bathroom
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Single Superior
Single Superior
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    Triple (Shared Bathroom)
    Triple (Shared Bathroom)
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      Tripple Room Pool
      Tripple Room Pool
      ...
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        More about Le Franschhoek Hotel and Spa

        More about Le Franschhoek Hotel and Spa

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        Real reviews from real guests

        Agoda Reviews (65)Booking.com Reviews (671)
        8.5
        /
        10
        Cleanliness8.9
        Facilities8.2
        Location9.0
        Room comfort and quality8.9
        Service8.5
        Value for money8.1
        Provided by verified guests of Agoda
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        All guests (65)
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        Showing 40 verified guest comments
        12
        8.4
        Excellent
        Nadja from Ghana
        Family with young children
        2 Bedroom Villa
        Stayed 3 nights in December, 2018
        Beautiful Garden and stunning countryside”
        We only spend 3 nights at this hotel and we had a wonderful time. The landscaping and gardening were stunning and extremely well taken care of. We booked a 2 bedroom Villa and enjoyed the facilities (one of the A/C was broken but since we didn't need it we only reported it on departure). Breakfast was very delicious and the a la carte egg options made my day. If I can make suggestions, I would recommend a kids menu (though everything we had ask for was made for us) and to look at the service around the pool. The waiter was slightly overwhelmed and seemed new but he was very nice & friendly and tried his best to assist. (20th of December). Maybe some mosquito nets above the bed or at the doors would be good, mainly for the flies which are quiet plenty. The place is a bit out of town but you always can get a Uber to take you around. Again, great place to stay and to relax.
        Reviewed December 30, 2018
        8.8
        Excellent
        Shamillah from South Africa
        Couple
        Standard Double
        Stayed 1 night in December, 2018
        More training should be provided for the chef and the waitresses /waiters ”
        The Christmas buffet was disappointing , food was finished , they had a fish braai . The alacarte menu was good however the chef needed more training , we ordered the Moroccan Tegine lamb and they gave us a pita bread with filing . I understand that mistakes do happen however the starter was also incorrect and the waiting time was too long
        Reviewed December 26, 2018
        10.0
        Exceptional
        Maxine from South Africa
        Couple
        Standard Double
        Stayed 2 nights in August, 2018
        Exceptional”
        service and amenities were awesome , staff were friendly and helpful
        Reviewed August 31, 2018
        6.0
        Simone from South Africa
        Couple
        Deluxe Double
        Stayed 1 night in March, 2018
        Room was nice but spa was very disappointing. ”
        Very comfy bed with fresh sheets. Hotel is quite old, service was average. Spa facilities very outdated, massages weren’t good at all, under trained staff. We ended up going elsewhere for more massages & also didn’t end up eating at the hotel at all.
        Reviewed March 26, 2018
        5.6
        Mark from South Africa
        Couple
        Classic Family Room
        Stayed 3 nights in February, 2018
        Poor value-Old bathrooms”
        For $300 CDN per night we expected a toilet that didn’t look glued together (the tank lid didn’t fit and the tank looked like a desperate repair gone wrong). Also the bathtub silicone looked black with mould. That said, we booked at the last minute and got the last available room in Franschhoek on a busy weekend. the room itself and the bed were good. The breakfast was lovely. Next time I will book earlier for better value.
        Reviewed February 22, 2018
        9.2
        Exceptional
        Alexander from United Kingdom
        Couple
        Standard Double
        Stayed 2 nights in February, 2018
        MARVELLOUS HOTEL FOR ANY TYPE OF STAY”
        The hotel was one of many that my wife and I stayed in during a three week visit to South Africa and is was exceptional. The room, breakfast, swimming and public areas were excellent. The only criticism (but I knew this before I booked)was that it is some 2.5miles from Franschhoek. However it did provide a shuttles into town three times a day. I will stay here agin rat assured,
        Reviewed February 12, 2018
        7.2
        Very good
        Graham from United Kingdom
        Couple
        Standard Double
        Stayed 2 nights in February, 2018
        Air conditioning in 2 rooms not working,”
        We had to move rooms, to a smaller room overnight. The repair was not completed during our stay and another room had faulty air conditioning and smelt of cigarette smoke. The swimming pool lacked space for the number of guests.
        Reviewed February 11, 2018
        8.4
        Excellent
        Caroline from United Kingdom
        Solo traveler
        2 Bedroom Villa
        Stayed 4 nights in January, 2018
        Picturesque and comfortable hotel ”
        Located just out of town Le Franschhoek is a particularly attractive property. We stayed in a two bed villa which was comfortable and spacious. Breakfast was good and there is a nice swimming pool with loungers.
        Reviewed February 02, 2018
        9.6
        Exceptional
        Neil from United Kingdom
        Couple
        2 Bedroom Villa
        Stayed 1 night in January, 2018
        A little piece of heaven”
        Stunning location, fantastic accommodation in a fabulous part of the Western Cape. Staff were very welcoming and helpful. Food and restaurants were excellent. We will definitely be back
        Reviewed January 17, 2018
        8.4
        Excellent
        Colleen from South Africa
        Couple
        Standard Double
        Stayed 3 nights in August, 2017
        Excellent”
        Thatched roof had draft coming through.
        Reviewed August 21, 2017
        9.2
        Exceptional
        Nicole from South Africa
        Solo traveler
        Standard Double
        Stayed 1 night in April, 2017
        Exceptional”
        Beautiful hotel with breathtaking views, will definitely visit again.
        Reviewed May 01, 2017
        10.0
        Exceptional
        Helga from South Africa
        Solo traveler
        Suite Double
        Stayed 10 nights in January, 2017
        Great Escape”
        Local is lekker
        Reviewed January 17, 2017
        8.3
        Excellent
        Neville from South Africa
        Couple
        Standard Double
        Stayed 1 night in February, 2016
        Quaint ”
        Quaintness, spacious rooms tranquil
        Reviewed February 26, 2016
        5.3
        Paul from South Africa
        Couple
        Deluxe Double
        Stayed 2 nights in February, 2016
        Service delivery disaster”
        Gardens were delightful.Room was spacious and well appointed. Public areas were well laid out.
        The hotel is 3.3Kms from the Huguenot Memorial at the top of the town, so not in Franschhoek as is implied in the literature. There is a shuttle service into town, but there is a US$8 fee, which seemed steep. The main problem was the lack of staff. Eventually, after many frustrations, we complained to the Manager, who admitted that they had suffered from a large staff turnover. Drinks from the Bar and food in the Restaurant all took an extra long time. When I inquired about the room being made up late in the day, I was told that it could be done anytime upto the evening. There was a turndown service in the room on the 1st night, but not on the 2nd night. We explained to the Manager that our bookings at the Spa had been 'lost' and that they couldn't fit us in before the middle of the following day. He replied the the Spa is not associated with the hotel. Overall, a big disappointment. Thankfully, the food in the restaurants in Franschhoek made up for the unfortunate hospitality experience.
        Reviewed February 22, 2016
        8.7
        Excellent
        Frank from United Kingdom
        Couple
        Standard Double
        Stayed 5 nights in February, 2016
        Fantastic except for housekeeping”
        Location - Rooms - Food
        This is a lovely hotel with exceptional well kept grounds - Immaculately clean - With excellent food The only down side is housekeeping in the room, a bit hit or miss - forgot to leave bath towels on 3 occasions ☹
        Reviewed February 15, 2016
        6.7
        Good
        Nakul from India
        Couple
        Suite Double
        Stayed 2 nights in December, 2015
        Christmas at Le Franschhoek ”
        The staff was very friendly, very close to the town centre and beautiful property
        We booked a suite at Le Franschhoek. This was our fourth hotel in SA. The hotel was very pretty, however, the room left us a little disappointed. Toilets were dated and room not very clean. The spa was quite nice but again, smelly towels.
        Reviewed December 30, 2015
        8.7
        Excellent
        Lucas from South Africa
        Couple
        Standard Double
        Stayed 3 nights in August, 2015
        Picturesque location”
        Location, comfort, convenience
        Great stay, suitable for walking/jogging to town, great views, friendly staff and conveniently located
        Reviewed November 12, 2015
        9.0
        Exceptional
        Elton from South Africa
        Couple
        Classic Family Room
        Stayed 2 nights in August, 2015
        Weekend away”
        View, staff and franshoek
        Reviewed August 12, 2015
        9.3
        Exceptional
        Alan from United Kingdom
        Family with teens
        Standard Double
        Stayed 3 nights in July, 2015
        Beautiful Location”
        Location, Cleaniliness, Friendliness
        Enjoyed our stay here - the front desk staff were very friendly - felt the breakfast staff could fro with some training, the facilites were great, but the service lacking .....
        Reviewed July 26, 2015
        8.7
        Excellent
        Geraldine from South Africa
        Family with teens
        Standard Double
        Stayed 1 night in July, 2015
        Highly recommended for the people and the place”
        Lovely hotel, awesome staff and good food
        Our stay at the Le Franschoek Hotel and Spa was a truly special experience. Apart from housekeeping related hiccups (which were addressed) and the very sporadic wifi situation (which couldn't be addressed), everything from the main hotel, its location, the rooms (with the very welcome underfloor heating), the restaurant (with its truly excellent menu), the grounds to the amazingly friendly and capable staff (some who actually greeted you by name after a single encounter) allowed for an experience that has me begging for more of the same. I'd go back at the drop of a hat. A truly good experience that is highly recommended. Thank you to all at Le Franschoek. You made it a truly exceptional experience to be there.
        Reviewed July 19, 2015
        12
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