Leonardo Hotel Madrid City Center
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Comfort Room Leonardo Hotel Madrid City Center
 Leonardo Hotel Madrid City Center
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8.5
Excellent
/10
(3026 reviews)See what guests said
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8.5
Excellent
Location rating score
Excellent location - 20 meters from city center
Parking
Available
  • Gran Vía1.17 km
  • Museo Sorolla1.49 km
  • Royal Palace of Madrid1.55 km
  • Plaza Mayor1.59 km
  • Mercado de San Miguel1.63 km
  • Thyssen-Bornemisza Museum2.02 km
  • Prado Museum2.14 km
  • Museo Nac. Centro de Arte Reina Sofia2.33 km
  • Buen Retiro Park2.65 km
  • Santiago Bernabéu Stadium3.08 km
  • Free Wi-Fi

    Leonardo Hotel Madrid City Center

    18 Alberto Aguilera, City Center, Madrid, Spain, 28015 - See map
    "Excellent hotel for the maney value, great location, very close to subway, frendly staff, great breakfast with various choices, recommend to anyone fo..."
    Dervis - 04 December 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent service
    8.5 rating for service
    Excellent facilities on premise
    8.1 facilities on premise
    • 300 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    Value for money8.1
    Distance to city center1.2 km
    Location rating8.5
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport11.9 km

    Rooms available at Leonardo Hotel Madrid City Center

    8.1
    Excellent
    Room comfort & quality
    Comfort Room
    Comfort Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Comfort Triple Room
    Comfort Triple Room
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 single beds and 1 sofa be...
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    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed or 1 queen bed
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 24 m²/258 ft²
    • Bathtub
    • 1 double bed
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    Double Room for Single Use
    Double Room for Single Use
    ...
    • Shower
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    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Separate shower/bathtub
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    Standard Room
    Standard Room
    ...
    • Separate shower/bathtub
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    CONFORT DOUBLE TWIN ROOM
    CONFORT DOUBLE TWIN ROOM
    ...
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      LH Madrid CC Comfort Room Expedia
      LH Madrid CC Comfort Room Expedia
      ...
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        Double Occupancy Room
        Double Occupancy Room
        ...
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          What people love about Leonardo Hotel Madrid City Center

          • 10.0
            Exceptional

            "The room had a fridge and kettle which was great with my 4 day stay."

            Courtney

            |

            30 July 2018

          • 10.0
            Exceptional
            Staff 

            "The staff efficiently organised a medical appt for me."

            Courtney

            |

            30 July 2018

          • 6.4
            Good
            Location

            "Was also a good location to get everywhere."

            Laura

            |

            14 July 2018

          Property ranking|Compared to 8,117 Madrid properties
          See all rankings
          Room comfort score
          8.1/10
          Value for money score
          8.1/10
          Service score
          8.5/10
          Cleanliness score
          8.7/10
          Better than
          99
          %
          of Madrid properties
          Better than
          98
          %
          of Madrid properties
          Better than
          98
          %
          of Madrid properties
          Better than
          98
          %
          of Madrid properties
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          More about Leonardo Hotel Madrid City Center

          More about Leonardo Hotel Madrid City Center

          8.8
          Excellent

          "We love the rooms, the friendly staff, and the fantastic bre..."

          Santo

          |

          04 January 2018

          Description

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          Most talked about facilities

          Breakfast
          9 mentions
          Housekeeping
          3 mentions
          Internet
          2 mentions
          View
          1 mention

          What they offer

          6.4
          Good
          Staff 

          "Good things were it was clean, and staff were mostly friendl..."

          Laura

          |

          14 July 2018

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Breakfast options

          Continental

          Nearby restaurants

          Spanish cuisine
          Spanish cuisine
          Cocktail Bar Bardot
          80 m Spanish
          El Bulevar
          90 m Spanish
          Asador Aranduero S.A.
          100 m Spanish
          Indian cuisine
          Indian cuisine
          Delhi
          600 m Indian
          Restaurante Nassib
          660 m Indian
          Annapurna
          1.3 km Indian
          Mediterranean cuisine
          Mediterranean cuisine
          El Sustanciero
          100 m Mediterranean
          Sidreria Villa de Aviles
          110 m Mediterranean, Spanish
          Restaurante Bolivar
          310 m Mediterranean, Spanish

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Leonardo Hotel Madrid City Center from real guests

          Overall rating
          8.5
          Excellent
          From 3026 reviews
          Provided by verified guests of
          Agoda Reviews (161)Booking.com Reviews (2865)
          Rating via Agoda8.3
          /
          10
          Cleanliness8.7
          Facilities8.1
          Location8.5
          Room comfort and quality8.1
          Service8.5
          Value for money8.1
          High score for Madrid
          Rating
          9+ Exceptional (32)
          8-9 Excellent (13)
          7-8 Very Good (20)
          6-7 Good (12)
          <6 Below Expectation (10)
          Time of the year
          Mar - May (14)
          Jun - Aug (21)
          Sep - Nov (31)
          Dec - Feb (21)
          All guests (161)
          All room types
          All languages
          Showing 87 verified guest comments
          12345
          8.0
          Excellent
          Lee from United Kingdom
          Solo traveler
          Comfort Room
          Stayed 2 nights in July, 2019

          All good except hard beds!”

          Pros are the location, fridge in room, Ian sockets, good air con(when you can manage to work it), safe in room, clean, 4 lifts, nice cool reception area and bar, garden. Cons are: hairdryer didn’t work, door handle at window came off in hand, the beds were rock hard( I like a firm bed but that gave me back ache) in a ‘Comfort’ room. Beds in deluxe room may be better. I had a large triple room 2 years ago and beds were fine. I didn’t eat at the hotel as there are lovely bakery/cafes everywhere. I recommend Crusto which if you turn right out of hotel, keep walking to Arguelles metro on side road on right.

          Reviewed July 24, 2019
          6.4
          Good
          Justin from South Africa
          Solo traveler
          Comfort Room
          Stayed 2 nights in July, 2019

          Nice but some disappointing quirks”

          Modern hotel (renovated at some point). Small rooms. Effective aircon. Breakfast buffet wide range but ultimately unsatisfactory for me. The coffee in Spain is dire including instant coffee. It always manages to taste burnt. The hotel has one of those machines that tries to be all things to all men but fails. I'm old school, filter coffee with milk please. The staff rating relates to an encounter with reception this morning when I asked if I could have a softer pillow. No sorry, only one pillow type for all hotels. "We are only 3 star". I then asked if housekeeping could provide normal coffee sachets in the room. No sorry only decaffeinated if you want anything else you can buy it from the bar... "Would it not be an idea to give guests a choice" I said. He replied that the coffee is free, a gift, if you want any other type you can buy it at the bar. I said I thought his attitude was unhelpful and reflected poorly on the Leonardo groups policy towards its guests.

          Reviewed July 07, 2019
          9.2
          Exceptional
          Sheila from Philippines
          Couple
          Comfort Room
          Stayed 2 nights in April, 2019

          Okay but prefer other location”

          The hotel is a bit far from the center. You have to walk around 2 kilometers and the straight route seems to be unsafe. Other than that, everything is okay. Staff were generally pleasant and helpful. Our room was a bit small but not uncomfy. It has a very nice view of the city.

          Reviewed April 25, 2019
          5.6
          CHEUK from Hong Kong
          Group
          Comfort Room
          Stayed 4 nights in May, 2019

          Above average”

          The room is very small.

          Reviewed July 03, 2019
          10.0
          Exceptional
          Catherine from United Kingdom
          Group
          Comfort Room
          Stayed 3 nights in March, 2019

          Faultless ”

          Exactly the sort of hotel you would need for a city break, in a great location only 10 minute walk to the main shopping streets, restaurants close by, safe neighbourhood and the hotel itself was clean, modern and welcoming

          Reviewed March 09, 2019
          10.0
          Exceptional
          Courtney from Australia
          Solo traveler
          Comfort Room
          Stayed 4 nights in July, 2018

          Well located”

          This hotel is close to 2 Metros ( different lines) and near the main sights of Madrid. I walked everywhere. There are 2 supermarkets within 200m. The room had a fridge and kettle which was great with my 4 day stay. The staff efficiently organised a medical appt for me.

          Reviewed July 30, 2018
          9.6
          Exceptional
          Linda from Singapore
          Family with teens
          Comfort Room
          Stayed 2 nights in December, 2017

          Good friendly service, complete and cozy”

          We stayed for two nights as family travelers who wanted to just sightsee Madrid. This hotel is near San Bernardo station less than 300 metres away, and sits on the line that stops at Opera and this is already very good. Besides breakfast was good and we enjoyed the coffee making in the rooms. Nearby we were able to have dinners at a Chinese restaurant only 200 metres away as we were missing Asian hot foods. I like the property. It is cozy and sufficient.

          Reviewed December 31, 2017
          9.6
          Exceptional
          Maria from Philippines
          Couple
          Comfort Room
          Stayed 3 nights in October, 2017

          Hotel with a "Big PLUS"”

          The one that attracts me most is the sweet scent that starts from the hotel lobby to your room, that good smell 24 hours a day is a big plus.This is the type of hotel that you would love to stay in your room and on your bed longer as much as possible, specially when you are too tired.

          Reviewed October 26, 2017
          10.0
          Exceptional
          Jens from Spain
          Business traveler
          Comfort Room
          Stayed 1 night in April, 2019

          Exceptional”

          Super friendly staff. Good facilities incl. Business centre.

          Reviewed April 10, 2019
          9.6
          Exceptional
          Dervis from Bosnia Herzegovina
          Couple
          Comfort Room
          Stayed 3 nights in November, 2018

          Exceptional”

          excellent hotel for the maney value, great location, very close to subway, frendly staff, great breakfast with various choices, recommend to anyone for a pleasent stay in Madrid

          Reviewed December 04, 2018
          8.0
          Excellent
          Shanmuganathan from Malaysia
          Couple
          Comfort Room
          Stayed 3 nights in October, 2015

          NH Nice Hotel”

          Quite near to Metro, Clean, Friendly staff

          We were out most of the time, and returned to sleep. There is a convenience store just across the road. Metro was nearby and we had no problem lugging 23 kg baggage to and from the hotel. Area is quiet. Some cafes were nearby but we preferred to go to Madrid Sol area via Metro where choices for food and shopping were better. Escaped a pickpocket at the Apoche rail station, due to my wife's alertness. Hotel provided hot water downstairs at the lobby. Packed sandwiches also available at the lobby.

          Reviewed November 02, 2015
          8.3
          Excellent
          peter from Australia
          Couple
          Stayed 1 night in December, 2010

          Pleasant surprise. Lovely hotel for the price. ”

          Helpful staff - late arrive early depart.

          We were prepared for very basic room - arrived 1am departed 8am.- found room spacious and lovely bathroom. Great location. Staff helpful, even packed us fruit and doughnuts for the journey as we didn't have time for breakfast. Great location,close to Metro San Bernardo and Bernadino. Wish we could have stayed longer. Definitely recommend.

          Reviewed January 24, 2011
          6.8
          Good
          Man from Hong Kong
          Couple
          Comfort Room
          Stayed 3 nights in June, 2018

          clean and tidy”

          Clean and tidy and only 10 min walk to Metro

          Reviewed January 31, 2019
          10.0
          Exceptional
          Keng from United Kingdom
          Family with young children
          Comfort Room
          Stayed 7 nights in February, 2018

          Thanks hotel”

          Thanks hotel and very friendly staff.

          Reviewed March 10, 2018

          Dear Guest, First of all, we would like to thank you for sharing your experience. We are pleased to know that Leonardo hotel Madrid City Center reached your expectations because one of our main objectives is to help our guests to enjoy their stay in the city. We will share your comments with our front desk staff and will be a pleasure to welcome you again in your next stay in Madrid. Best regards, Iván Lara Operations Manager

          Responded March 15, 2018
          Leonardo Hotel Madrid City Center
          10.0
          Exceptional
          mako from Taiwan
          Business traveler
          Comfort Room
          Stayed 1 night in April, 2015

          Nice room”

          Nice room good service

          Great

          Reviewed March 06, 2016
          10.0
          Exceptional
          Cortlandt from United States
          Business traveler
          Comfort Room
          Stayed 2 nights in November, 2018

          Chic, and breeyy”

          Nothing lacking, friendly proffesional staff, beautiful lobby, tremendous breakfast, perfect location.

          Reviewed November 25, 2018
          8.0
          Excellent
          Eden from Israel
          Business traveler
          Comfort Room
          Stayed 1 night in October, 2018

          Very good”

          Everything was fine, breakfast was great. However, poor internet connection was a constant nuisance

          Reviewed October 15, 2018
          6.4
          Good
          Laura from United Kingdom
          Couple
          Comfort Room
          Stayed 3 nights in July, 2018

          Uncomfortable beds, looks nicer than it is”

          Beds had only a thin sheet on top which was uncomfortable to sleep with, no duvet provided. The bed was hard and both didn’t sleep well at all. Be careful when you ask for a balcony and don’t pay more for one until you have seen it - it’s nothing more than a large window that you cannot step out to. Room was really small and wouldn’t bother with paying extra for the deluxe room, the only difference is a bigger sofa, apart from that it’s the exact same as the “comfort”room. Walls were paper thin and could hear every movement from either side and outside. Good things were it was clean, and staff were mostly friendly and helpful. Was also a good location to get everywhere. Just really need to make the beds more comfortable and the walls more soundproof!

          Reviewed July 14, 2018
          6.0
          Marcos from United States
          Solo traveler
          Comfort Room
          Stayed 4 nights in January, 2018

          Dirty ed sheets”

          Excellent location, I walked to the Gran Via, several sites and restaurants in the area. However, when it comes to the hotel and the cleanliness, it was bad. I stayed there for 4 nights, my bed was not cleaned once. The 3rd night my room was not even cleaned, the next day I asked the cleaner to change the sheets, she said she’d do it but it didn’t happen. I was very disappointed because the hotel is nice and in conviniently located. I wouldn’t stay there again nor recommended to a friend. I am not picky but at a hotel, I like my bed to be changed at least once after the second night.

          Reviewed January 20, 2018

          Dear Macos, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, We will speak with our housekeeping staff for that kind of situations never happened again. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Iván Lara Operations Manager

          Responded February 19, 2018
          Leonardo Hotel Madrid City Center
          4.8
          lester from Malaysia
          Solo traveler
          Comfort Room
          Stayed 2 nights in August, 2017

          moderate stay”

          the only thing i appreciate is their condition is good. but staff ISN'T HELPFUL at all and not kind. Besides, their management also need to improve as they have their toothpaste and toothbrush ran out of stock.

          Reviewed August 30, 2017
          12345
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          Leonardo Hotel Madrid City Center
          |Excellent 8.3
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          • Excellent location
          • Gran Vía
          • San Bernardo Metro Station is within 0.3 km