Lotte City Hotel Jeju
Lotte City Hotel Jeju
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Bathroom Lotte City Hotel Jeju
Bathroom
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Lobby Lotte City Hotel Jeju
Lobby
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Swimming pool [outdoor] Lotte City Hotel Jeju
Swimming pool [outdoor]
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Swimming pool [outdoor] Lotte City Hotel Jeju
Swimming pool [outdoor]
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See map Lotte City Hotel Jeju
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Exceptional
Location
9.0
See all 52 photos Lotte City Hotel Jeju
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Lotte City Hotel Jeju

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 867 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.0
Recommended by 90% of guests
Value for money8.3
Distance to city center5 km
Location rating9.0
Nearest airportJeju International Airport (CJU)
Distance to airport1.9 km
  • Airport transfer

  • Located in heart of Jeju Island

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Booked 73 times this week | 8 travelers are looking at this property right now
Standard Double Room
Standard Double Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
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Standard Family Twin
Standard Family Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 double b...
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Standard Twin Room
Standard Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Standard Triple
Standard Triple
...
  • Room size: 35 m²/377 ft²
  • City view
  • 3 single beds
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Executive Twin Ocean View
Executive Twin Ocean View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
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Deluxe Family Twin Room
Deluxe Family Twin Room
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 single bed and 1 double b...
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Deluxe Family Ocean View
Deluxe Family Ocean View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 single bed and 1 double b...
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Deluxe Twin Ocean View
Deluxe Twin Ocean View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 2 single beds
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Deluxe Mountain View Twin
Deluxe Mountain View Twin
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds
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Executive Double Sea View
Executive Double Sea View
...
  • Room size: 33 m²/355 ft²
  • Ocean view
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More about Lotte City Hotel Jeju

More about Lotte City Hotel Jeju

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

The outdoor pool will be closed due to the regular inspection during below period. Outdoor Pool Check period: 2018. 12. 10 ~ 11

Real reviews from real guests

Agoda Reviews (867)Booking.com Reviews (1425)
8.7
/
10
Cleanliness9.0
Facilities8.3
Location9.0
Room comfort and quality8.7
Service8.8
Value for money8.3
Provided by verified guests of Agoda
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All guests (867)
All room types
Showing 535 verified guest comments
12345
10.0
Exceptional
SOK from Macau
Group
Standard Room Upgrade
Stayed 2 nights in October, 2018
recommend”
nice and clean hotel~
Reviewed November 09, 2018
7.6
Very good
NakKwon from South Korea
Family with teens
Deluxe Twin Mountain
Stayed 1 night in September, 2018
Nice but dirty window....”
The facilities were great but I couldn't see outside through the window because the window was so dirty.
Reviewed November 01, 2018
3.2
Vivian from United States
Family with teens
Standard Room Upgrade
Stayed 2 nights in October, 2018
Overpriced, underwhelming and staff with no personality ”
The Agoda description makes this place sound appealing. It badly needs updating and refurbishing. The restaurant serves subpar food that is completely overpriced. Feel so misled!
Reviewed October 30, 2018
7.6
Very good
SOOJIN from South Korea
Couple
Standard Twin Room
Stayed 1 night in August, 2018
we can trust quality of lotte”
always satisfied with value of money and very clean and comfy
Reviewed October 16, 2018
8.0
Excellent
Yuen from Hong Kong
Solo traveler
Standard Twin Room
Stayed 4 nights in September, 2018
Standard is not a 4 star hotel”
When I firstly entered the room, there was some white dirt (? dried toothpaste) on the glass in the toilet. At the same time, there were some sticky stains on the table & bedside table, which was cleanable. Window was dirty, actually you can’t see outside clearly. Anyway, the room is spacious, bed is comfort.
Reviewed October 15, 2018
8.8
Excellent
Yun from United States
Couple
Deluxe Family Twin Room
Stayed 1 night in October, 2018
Excellent”
Very clean rooms and comfortable bed. Ocean view room is great as you get a view (not close but still nice) and the planes at airport. Definetly will stay again.
Reviewed October 13, 2018
10.0
Exceptional
Wing from Singapore
Couple
Deluxe Double Ocean View
Stayed 2 nights in September, 2018
Convenient to Yeon dong. Clean & well equipped. Good for shopping.”
I left a small black cosmetic bag in the room, hope that the hotel can get back to me.
Reviewed September 22, 2018
10.0
Exceptional
Lannie from Hong Kong
Family with teens
Standard Room Upgrade
Stayed 2 nights in May, 2018
Very Nice”
Very Nice
Reviewed August 07, 2018
4.8
SIYING from Macau
Family with teens
Standard Family Twin
Stayed 2 nights in May, 2018
Terrible service that ruins my trip ”
Service in Lotte City Hotel Jeju is terrible, staffs knows nothing about their surrounding area. When I ask the front office staff about good seafood restaurants near by upon check in, she simply passed me over a map and asked me to find it out myself. Then the next day I asked their concierge in information desk about how to go to Udo island, she directed me to a wrong direction and told me it only take 1.5 hour to get to the port. Then I followed her instruction and eventually spent 5 hours on the bus and when I finally arrived at the island, all the tour bus was closed already and I just wasted my whole day because of their wrong information given. Room facilities were ok but the window glass was so dirty like they never clean it, and the cups were cheap that they provide only paper cup, this is not something I would expect from this kind of hotel.
Reviewed May 11, 2018
10.0
Exceptional
MEI from Hong Kong
Family with young children
Standard Room Upgrade
Stayed 2 nights in April, 2018
Good Location”
Staffs nice and good location to anywhere
Reviewed May 10, 2018
6.0
Pauline from Taiwan
Couple
Standard Twin Room
Stayed 2 nights in April, 2018
Above average”
the service from staff is not very good but the location is very convenience.
Reviewed April 14, 2018
6.4
Good
Kum from Singapore
Family with young children
Stayed 3 nights in April, 2018
Half happy traveller”
Everything about this is excellent EXCEPT one male front desk receptionist, we reach at half an hour before time to check in and he rudely tells me check in two pm. When he went off another lady gladly did the check in for me.
Reviewed April 09, 2018
8.8
Excellent
Jade from Australia
Family with young children
Standard Twin Room
Stayed 1 night in March, 2018
Excellent”
Nice hotel with good service. When our room smelled like plastic, they switched us to a higher floor room and provided us with a purifier machine. There is corn laundry but was almost KRW10,000 per load. Not kids friendly as no kid slippers and toiletory.
Reviewed April 02, 2018
8.0
Excellent
Jia from Singapore
Couple
Stayed 3 nights in December, 2017
Very good”
Very friendly staff and have a pool.
Reviewed March 16, 2018
9.2
Exceptional
JESSIE from Philippines
Group
Standard Twin Room
Stayed 1 night in February, 2018
location is great”
i only book the hotel coz of its brand,i think its overpricing we didnt enjoy the hotel facilities coz of the snow storm during our stay,breakfast buffet are diverse,the good thing in the hotel is the staff they converse clearly and the concierge they are amiable.
Reviewed February 09, 2018
9.2
Exceptional
Chariz from Philippines
Family with teens
Standard Family Twin
Stayed 1 night in November, 2017
ok hotel but ”
the hotel is classy and is centrally located. Saw a kpop group when we stayed there. my only complain is the delay in the deposit which i am waiting to be released and credited back to my account since.we checked out on november 29, 2017.
Reviewed January 24, 2018
8.0
Excellent
Ingrid from Hong Kong
Business traveler
Standard Double Room
Stayed 2 nights in January, 2018
Good location, friendly staff”
The location is good with many restaurants and shops nearby. Lotte Duty Free is at the same building. It's near the airport, just 10 mins by taxi.
Reviewed January 23, 2018
7.6
Very good
James from Singapore
Family with young children
Standard Family Twin
Stayed 1 night in September, 2017
Great location ”
We liked the hotel, it was clean and service was good. There are quite a few good restaurants to eat about 5 mins walk away
Reviewed January 07, 2018
8.8
Excellent
WEIXIANG from Singapore
Group
Standard Triple
Stayed 2 nights in December, 2017
Excellent”
Hotel was located near restaurants though most do not open early in the morning. However we were satisfied to have paris baguette just a stone throw away for breakfast and managed to find a small eatery 5 mins walk behind the hotel to have breakfast the day of our departure. Lots of food choices at the airport too. Lotte duty free is located just next to the hotel. We ordered room service and was pleasantly delighted at the quality of food served although there are limited choices.. (only pasta or pizza).
Reviewed December 24, 2017
8.0
Excellent
KEKSIANG from Malaysia
Business traveler
Stayed 2 nights in November, 2017
Proximity”
Easy access to airport as it takes 5-10mins only. Shopping are within walking distance. However, not exactly right smack in a shopping street. Breakfast in hotel? Unless you are on a diet....poor selections or expect continental spread only.
Reviewed November 13, 2017
12345
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