MAI HOUSE Patong Hill
MAI HOUSE Patong Hill
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"The room is spacious and clean!"

Leung

14 May 2018

Deluxe - Guestroom MAI HOUSE Patong Hill
Deluxe - Guestroom
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Lobby MAI HOUSE Patong Hill
Lobby
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Lobby MAI HOUSE Patong Hill
Lobby
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Interior view MAI HOUSE Patong Hill
Interior view
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Very good
Location
7.8
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MAI HOUSE Patong Hill

Newly built
Very good location
See what's nearby
Excellent
From 975 reviewsSee what guests said
8.9
Recommended by 93% of guests
Value for money9.2
Location rating7.8
Nearest airportPhuket International Airport (HKT)
Distance to airport22.6 km
Has restaurantYes
93%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
This property is in high demand!Booked 71 times this week | 32 travelers are looking at this property right now
Grand Jacuzzi Deluxe
Grand Jacuzzi Deluxe
...
  • Mountain view
  • 50 m²/538 ft²
  • 1 double bed
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Grand Deluxe Room
Grand Deluxe Room
...
  • Mountain view
  • 35 m²/377 ft²
  • 1 double bed
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Deluxe
Deluxe
...
  • Mountain view
  • 28 m²/301 ft²
  • 1 double bed or 2 single be...
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Family 1 Double and 1 Bunk Bed
Family 1 Double and 1 Bunk Bed
...
  • Street view
  • 35 m²/377 ft²
  • 1 double bed and 1 bunk bed
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Suite Pool Access
Suite Pool Access
...
  • Pool view
  • 45 m²/484 ft²
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Pool view
  • 42 m²/452 ft²
  • 1 double bed
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Grand Deluxe
Grand Deluxe
...
  • Mountain view
  • 35 m²/377 ft²
  • 1 double bed
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Suite Standard
Suite Standard
...
  • 42 m²/452 ft²
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Double Standard
Double Standard
...
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    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
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      More about MAI HOUSE Patong Hill

      More about MAI HOUSE Patong Hill

      "Room spacious, comfy and clean"

      Reviewed 30 March 2018

      VEERAPRIYA from Singapore

      |

      Couple

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Thai cuisine
      Thai cuisine
      Bai touy
      5.1 km Thai
      SP Grill
      6.6 km Thai
      Sweet Home Restuarant
      8.1 km Thai
      Asian cuisine
      Asian cuisine
      Kazu Patong Phuket
      590 m Asian, Japanese, Sushi
      Kaab Gluay
      620 m Asian, Thai
      seafood @ karon
      1.8 km Asian, Seafood, Thai
      European cuisine
      European cuisine
      Rustic - Eatery & Bar
      3.2 km European, Italian, Mediterranean
      Akvavit sill & nubbe
      6.5 km European, International, Scandinavian

      What they offer

      "Sky bar is very nice and relax."

      LEE from Malaysia

      |

      Couple
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      Various parts of the property will be undergoing renovation from May 1, 2018 to September 30, 2018. There will be some areas affected by the noise during this time.

      Real reviews from real guests

      Agoda Reviews (975)Booking.com Reviews (382)
      8.9
      Cleanliness9.1
      Facilities9.1
      Location7.8
      Service9.2
      Value for money9.2
      Provided by verified guests of Agoda
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      Room type
      Deluxe
      Family 1 Double and 1 Bunk Bed
      Grand Deluxe Room
      Grand Jacuzzi Deluxe
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      Showing 531 verified guest comments
      12345
      6.8
      Good
      JHUOYING from Taiwan
      Couple
      Suite Pool Access
      Stayed 1 night in September, 2018
      Nice staff, amazing view from the roof bar.”
      Location is a bit remote, yet the free shuttle car can help a lot .
      Reviewed September 21, 2018
      9.6
      Exceptional
      Jess from Malaysia
      Couple
      Deluxe
      Stayed 1 night in September, 2018
      Worth the money, and you should not miss this”
      A very nice hotel, the breakfast buffet was great. But the location wise is a bit inconvenient but do not there is shuttle bus service provided in every hour from morning to night. But it will be great if they can provide bike rental service.
      Reviewed September 21, 2018
      10.0
      Exceptional
      AIK from Malaysia
      Solo traveler
      Grand Deluxe Room
      Stayed 3 nights in September, 2018
      Good location, with free shuttle services to the mall and beach. ”
      Staff are very friendly and helpful
      Reviewed September 20, 2018
      9.2
      Exceptional
      Wai from Hong Kong
      Group
      Deluxe
      Stayed 3 nights in September, 2018
      Nice”
      The only 2 comments are: breakfast varieties could be better and also when leave the hotel as I have suitcase, hotel does not allow to take shuttle bus with suitcases even a hand carry one
      Reviewed September 16, 2018
      9.6
      Exceptional
      peter from United States
      Couple
      Deluxe
      Stayed 4 nights in September, 2018
      Always a pleasure to stay at”
      This was our 2nd time staying at Mai House(we came here to stay for a few nights, about a year ago for vacation). The quality of service and amenities at this hotel has not changed a bit. In fact, it has even gotten better. As a coffee lover, I greatly appreciated the illy espresso machine with complimentary capsules daily, as well as the french press and local coffee ground that was provided in the room. The room did not have a bad smell, as many hotels in Thailand have, and it was cleaned very well by housekeeping. The staff is also excellent. Mr. Yee greeted us warmly and made check-in a breeze. Also, during our stay, we were impressed that ALL staff(including housekeeping) greeted us with warm smiles. We tried the massage service, which was great quality for the low price. The gym was a little bit small, but equipment and essentials(water and towel provided) were top notch. Although the location of the hotel is a bit away from the main attractions of Patong, there was free shuttle service that was scheduled to leave many time s throughout the day(going to patong beach and juncyelon mall) After leaving Mai House to travel to a different part of Phuket, I want to go back to it again and again. It is THAT good. We have decided to just stay at this hotel for the entirety of our Phuket vacation, the next time we come again!
      Reviewed September 15, 2018
      10.0
      Exceptional
      Fatin from Malaysia
      Couple
      Grand Jacuzzi Deluxe
      Stayed 3 nights in September, 2018
      Exceeds our expectations. The best hotel yet”
      As I write this, I am still at the hotel lobby waiting for our airport taxi. Our experience here was the best. Everything was beyond our expectations. 1. The staff are all friendly and really helpful. They will always serve us with a smile. Wherever we go within the hotel compound, the staff will always say hi to us. We were especially impressed when one of the staff who were concerned about our minibar in the room if there are any alcohol once she saw me wearing hijab. So this hotel, I can say that it is Muslim friendly. 2. We booked the room with a jacuzzi, everything was perfect. The minibar is free and they will refill it everyday. My husband really loves the bed. Once he is on the bed, automatically he fells asleep. It really is comfy. The jacuzzi works wonderfully. The room were clean and modern. I just don't have any negative things to say. And wifi is good. 3. Love how they have a shuttle every hour to go to patong beach. Since we're here for our honeymoon, so we didn't have the problem to go back to the hotel before 10pm. 4. The breakfast served are also muslim friendly and all tasted good. Again, we love the happy and smiley staff that keeps on asking if everything's okay. 5. The hotel spa is cheap. We were surprised when we see the price. We had traditional thai message. Our body felt a little lighter after message. 6. The staff kept my phone safely! As we checked out, I forgot about my phone. Left it under the bed sheets. Then we left our bag at the reception while we go to patong beach. I remembered my phone when we were outside. Thank god the staff found the phone and gave it to us once we arrived back to the lobby. Overall, it was the best experience. Oh, and we also got complimentary drinks at the Mai sky from the hotel for our honeymoon. Thank you Mai Patong for the 5 star service and facilities. Will definitely come back!
      Reviewed September 14, 2018
      10.0
      Exceptional
      Ching from Hong Kong
      Solo traveler
      Grand Jacuzzi Deluxe
      Stayed 4 nights in September, 2018
      A very pleasant experience”
      I had a wonderful stay here. The staff are extremely helpful and professional. Spacious and tidy room. Can't find any fault
      Reviewed September 14, 2018
      10.0
      Exceptional
      Kam from Hong Kong
      Couple
      Deluxe
      Stayed 3 nights in September, 2018
      CP 值極高的渡假酒店”
      I would like to thank MENA, YOD, MUM, MAY and AU for their professional service provided during our stay in the hotel. MENA firstly introduced the hotels to us in details. Upon our request after checking in, YOD and MUM helped us to change the quilt and pillow cases immediately. MAY always showed her smiling face when serving us at the Sky Bar and restaurant. She also introduced different kind of beverages for our choice. AU impressed me when I asked her to help locate the late coming mini-van. She used her own mobile phone so that the mini-van agent can call back at once. I highly appreciated them for their professional spirit and excellent team work. I will certainly introduce this hotel to anyone who would like to enjoy a 5 stars hotel services with 3 stars price.
      Reviewed September 12, 2018
      Thank you so much for the great review and mentioning of our hosts such as Mena, Yod, Mum, May and Au.. We are happy to learn that they provided an excellent guest service to you that you remember all their names. This is an amazing feeling and we are vert grateful for your comments and stay. Hope to have you back again
      Responded September 14, 2018
      MAI HOUSE Patong Hill
      9.6
      Exceptional
      Alan from Singapore
      Couple
      Deluxe
      Stayed 2 nights in September, 2018
      Quiet but very comfortable!”
      Great hotel, away from all the noise and buzz of Patong. Hotel provides hourly shuttle bus to Patong beach and Jungceylon, so it's pretty good! The free mini bar and amazingly tasting snacks in the room are refilled on a daily basis - a very nice touch! Rooms are comfortable and clean! Staff always greet you with a smile - love it! Staff name Melon also served us very well and with a cheery attitude. Thank you!
      Reviewed September 10, 2018
      Thank you very much for your review and kind comments such as location, rooms include the free minibar and daily snacks. Thank you for mentioning our helpful staff, especially Melon has left a memorable impression to you. Thank you and see you again!
      Responded September 14, 2018
      MAI HOUSE Patong Hill
      10.0
      Exceptional
      Vipul from New Zealand
      Family with teens
      Deluxe
      Stayed 4 nights in September, 2018
      Excellent place to stay and relax!”
      The place was clean and nice. The free shuttle service was very well organised.
      Reviewed September 09, 2018
      Thank you so much for your top rating and kind comments on your recent stay with us. Glad to hear that you enjoyed it. See you again very soon
      Responded September 14, 2018
      MAI HOUSE Patong Hill
      10.0
      Exceptional
      Sui from Hong Kong
      Couple
      Deluxe
      Stayed 3 nights in August, 2018
      Excellent stay!”
      Staff were very friendly. Rooms are spacious. Minibar refilled every day. We were so delighted staying there. We even extended our stay for an extra night! I love the complimentary shuttle service to Patong Beach very much! It saved us so much time and money travelling back and forth to the downtown area. Everything was good. We will definitely go back again!
      Reviewed September 08, 2018
      Thank you so much for your great review and rating. We are so happy to read that our rooms with free minibar or the free shuttle service to Patong have left a great impression to you. Look forward to have you back here again
      Responded September 14, 2018
      MAI HOUSE Patong Hill
      9.6
      Exceptional
      Lam from Hong Kong
      Couple
      Grand Deluxe Room
      Stayed 3 nights in August, 2018
      Everything is excellent. ”
      Good breakfast buffet. Really nice swimming pool and gym room.
      Reviewed September 05, 2018
      Thank you very much for your review and kind words about the breakfast, pool and gym. We are delighted to read your comments and look forward to have you back here soon!
      Responded September 14, 2018
      MAI HOUSE Patong Hill
      9.6
      Exceptional
      Lai from Hong Kong
      Couple
      Grand Deluxe
      Stayed 3 nights in August, 2018
      Impeccable choice for a relaxing Phuket Patong stay”
      Relaxing atmosphere, nice swimming pool, panoramic view of Phuket Patong at the Mai Sky, particularly stunning during sunrise / sunset, spacious and clean room, free mini-bar, excellent breakfast buffet, friendly and helpful staff, a well-equipped gym room, massage available in the hotel as well. An excellent hotel!
      Reviewed September 04, 2018
      Thank you very much for your review and kind comments on your recent stay with us. Glad to learn that our facilities such as the pool and stunning sunsets from MAI SKY rooftop bar have left a memorable impression. Also your mentioning of the free minibar, breakfast and helpful staff in encouraging. Thank you! See you again soon
      Responded September 14, 2018
      MAI HOUSE Patong Hill
      5.2
      Li from Malaysia
      Couple
      Grand Jacuzzi Deluxe
      Stayed 4 nights in August, 2018
      Bad shutter service, bad reception attitude!”
      First of all, the hotel house keeping is poor, there are still some hairs and sand after the cleaning. The breakfast choice was too little. The hotel was far to Patong beach. Hotel do provide free shutter, but the shutter service was bad. My wife and I booked a return at big c exit with the hotel at 4:15 evening. Wait at the big c exit for 15minutes, no shutter. We did call to the hotel but can’t reach them as I’m using a non local operator. At the end, with no choice, we take grab car back to the hotel, cost me 500thai batt...! Do complain at the reception once I reach the hotel, reception boy claim that the driver didn’t saw anyone waiting so they head back to the hotel!!!! (Although I had booked and they had the record there!!!!!) and I’m comfirm I’m there at 4:15sharp. After I made the complain, the hotel stuff just offer me 2 free drinks to keep my mouth shut. I didn’t take any offer from them as I’m super angry with his attitude and the way he solve the problem. I just wanna let u guys know the hotel is 2-3km far from the beach, is really not convenient and don’t hope for the shutter service, is terrible!!! Suppose to be a great honeymoon, but end up ruined my holiday... I will not recommend this hotel!!!
      Reviewed August 27, 2018
      Thank you again for taking the time to write your review and bringing some issues you encountered during your stay to our attention. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret that we were not able to resolve this while you were staying with us. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I have looked into each issue that you have noted, in an attempt to correct and improve our resort & services.
      Responded September 03, 2018
      MAI HOUSE Patong Hill
      6.0
      eamon from Thailand
      Couple
      Grand Deluxe
      Stayed 5 nights in August, 2018
      Above average”
      Lack of management in the catering department, cold food for breakfast, not a five star choice . will get wet in the rainey season when moving from the bedrooms to the main building if you forget the umbrella. Dangerous entrance to the hotel on the cusp of a hill, possible to get hit front and back when turning right into the hotel, better to drive on and come back and turn in left . My visit to the island on this occasion was mainly for business, but i would say there are better choices of hotels at a five star rating , they have some work to do to fix there problems.
      Reviewed August 27, 2018
      Thank you very much for your review and feedback on your recent stay with us. We have noted your comments on F&B and have already action in this matter. Thank you for advising us of this.
      Responded September 03, 2018
      MAI HOUSE Patong Hill
      9.6
      Exceptional
      CHEE from Malaysia
      Family with teens
      Grand Deluxe
      Stayed 3 nights in August, 2018
      All very good.”
      All very good.
      Reviewed August 26, 2018
      Thank you so much for your rating and review. Glad to see all was good during your stay. See you again!
      Responded September 03, 2018
      MAI HOUSE Patong Hill
      8.8
      Excellent
      Theresa from Malaysia
      Family with young children
      Family 1 Double and 1 Bunk Bed
      Stayed 3 nights in August, 2018
      Wonderful Time ....”
      We are happy to have chosen Mai House for a short break. From the room , swimming pool, free shuttle , breakfast spread and staff, all are awesome!
      Reviewed August 23, 2018
      Thank you very much for your rating and kind comments on rooms, pools, free shuttle, breakfast and our staff. Happy to hear that. Hope to welcome you back again
      Responded September 03, 2018
      MAI HOUSE Patong Hill
      10.0
      Exceptional
      Nigel from United Kingdom
      Couple
      Grand Deluxe
      Stayed 3 nights in August, 2018
      We loved Mai House, we stayed there for 9 nights and stayed in a 5 star resort. ”
      We loved the swimming pool, balcony and the restaurant food. The hotel complex was like a holiday in it self.
      Reviewed August 22, 2018
      Thank you so much for your kind words and review on your long stay with us. We are happy to provided a memorable stay for you . Looking forward to have you back again!
      Responded September 03, 2018
      MAI HOUSE Patong Hill
      9.6
      Exceptional
      jia-shin from Taiwan
      Couple
      Deluxe
      Stayed 3 nights in August, 2018
      Smells great in the room”
      The last minute booking would have a better price (it is 800/night cheaper than the price I paid 2 weeks ago) :( But worth the money I paid tho. Free shuttle to big c and Patong is really nice!
      Reviewed August 22, 2018
      Thank you very much for your second stay and review. Happy to hear that all was good. See you again soon
      Responded September 03, 2018
      MAI HOUSE Patong Hill
      8.0
      Excellent
      AHMED from Oman
      Family with young children
      Family 1 Double and 1 Bunk Bed
      Stayed 5 nights in August, 2018
      The kids like the swimming pool and breakfast has a lot of options ”
      The hotel was really great only the Pool Access room need to be properly cleaned from the smell it has
      Reviewed August 21, 2018
      Thank you for your review and comment on your recent stay with us. All has been noted and we will take appropriate actions. Hope to see you again
      Responded September 03, 2018
      MAI HOUSE Patong Hill
      12345
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