Marco Polo Davao Hotel
Marco Polo Davao Hotel
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Superior - Guestroom Marco Polo Davao Hotel
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Lobby Marco Polo Davao Hotel
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Interior view Marco Polo Davao Hotel
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Excellent
Location
8.7
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Removed from saved list
2016

Marco Polo Davao Hotel

Excellent location
Stay in the heart of Davao City
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Excellent
From 2898 reviewsSee what guests said
8.5
Recommended by 92% of guests
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.6
Excellent
Room comfort & quality
Don't miss out!4 travelers have booked today.
Premier
Premier
...
  • Mountain view
  • 32 m²/344 ft²
  • 1 queen bed
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Superior
Superior
...
  • 32 m²/344 ft²
  • Non-smoking
  • 2 single beds or 1 queen be...
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Continental Club Room
Continental Club Room
...
  • City view
  • 32 m²/344 ft²
  • 1 queen bed
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Deluxe
Deluxe
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 queen be...
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Guestroom
Guestroom
...
  • 32 m²/344 ft²
  • Shower and bathtub
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
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    Premier Queen (sole use)
    Premier Queen (sole use)
    ...
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      Superior Room - Breakfast
      Superior Room - Breakfast
      ...
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        Deluxe Single
        Deluxe Single
        ...
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          Double or Twin DELUXE - ROOM ONLY
          Double or Twin DELUXE - ROOM ONLY
          ...
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            More about Marco Polo Davao Hotel

            More about Marco Polo Davao Hotel

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            Real reviews from real guests

            Agoda Reviews (2898)Booking.com Reviews (992)
            8.5
            Excellent
            Cleanliness8.6
            Facilities8.4
            Location8.7
            Room comfort and quality8.6
            Service8.6
            Value for money8.1
            Provided by verified guests of Agoda
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            Superior
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            Showing 2403 verified guest comments
            12345
            4.0
            Leslie from United Arab Emirates
            Couple
            Deluxe
            Stayed 8 nights in June, 2018
            Acceptable”
            Food is horrible, staff is ok, facilities lack of maintenance. They cook European style food but very Filipino taste.
            Reviewed June 21, 2018
            8.0
            Excellent
            Citas from Philippines
            Couple
            Deluxe
            Stayed 3 nights in June, 2018
            Memorable stay....staff were attentive always,food were superb.we definitely come back”
            Hotel is in the center where you can find easy access on everything
            Reviewed June 20, 2018
            6.4
            Good
            Richard from United Kingdom
            Couple
            Deluxe
            Stayed 14 nights in May, 2018
            Good but could be much better ”
            Nice hotel but too many nigling issues. Room was cold throughout. Mini fridge dont get refilled. Slow to clean room and several occassions towel was not clean or did not give same amount of towels as before. Breakfast/lunch/dinner was very good. Staff very nice and friendly. Especially ladies in dinner hall. They are a credit to the company. Location is good and not far from places. Security is excellent and you feel safe. Also i was my birthday and first time I have spent a bday at a hotel with absolutely no acknowledgement from the hotel. Place is nice but not worth the money and need to up their standards
            Reviewed June 15, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
            Show more
            Marco Polo Davao Hotel
            9.6
            Exceptional
            Ross from Philippines
            Business traveler
            Superior
            Stayed 2 nights in June, 2018
            Central Location”
            Nice, clean, friendly and approachable staff
            Reviewed June 11, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
            Responded June 18, 2018
            Marco Polo Davao Hotel
            6.0
            Aissa from Philippines
            Group
            Deluxe
            Stayed 1 night in June, 2018
            Look & feel must be updated; Staff generally helpful”
            Decor is getting dated both in public areas & the rooms. Furniture looks tired. While clean and generally well maintained the hotel needs an upgrade to keep up with the times. Staff are generally helpful, courteous and good willed especially at front desk, Cafe Marco, Operator/Room service, valet/bell boys, yet a few will benefit from more customer service training and focus on the job. Thanks for informing me when I asked that the rate I paid for included roundtrip airport transfers which were hassle free and on time. Big thanks to Jedeeson at the Marco Polo desk at the Davao airport. And Diego who assisted with my luggage. Keep up the good work!
            Reviewed June 10, 2018
            Dear Ms. Aissa, Thank you very much for taking the time to share your experience with us during your last stay. Based on your feedback, it is unfortunate that you didn't have a pleasant experience with the service provided to you. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager
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            Marco Polo Davao Hotel
            9.2
            Exceptional
            Menchu from Philippines
            Family with young children
            Deluxe
            Stayed 2 nights in June, 2018
            Awesome!”
            We’ve got a great staycation. Been booking with this hotel, since then and will always be.. love everything! No negative feedback, just the price. But of course it was worth it.
            Reviewed June 09, 2018
            7.6
            Very good
            Diorelani from Philippines
            Family with young children
            Superior
            Stayed 1 night in June, 2018
            Good location & decent”
            Decent place to stay over all it was a nice stay except for the food at the ground floor resto food is bad ans overpriced
            Reviewed June 07, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
            Responded June 09, 2018
            Marco Polo Davao Hotel
            8.0
            Excellent
            Arvin from Philippines
            Couple
            Double Or Twin Deluxe
            Stayed 1 night in May, 2018
            Same great hotel”
            Still the same great hotel we often come back to. Some facilities are a bit outdated and needs replacement/improvement but the staff are almost always courteous and friendly.
            Reviewed June 06, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
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            Marco Polo Davao Hotel
            10.0
            Exceptional
            Ladie from Philippines
            Group
            Deluxe Room
            Stayed 1 night in May, 2018
            Great location and good service!”
            We loved the service offered by the hotel. They even stored the boxes of fruits in their freezer and storage area allocated for fruits. They assisted us very well in our needs. The location is in city center just across the night market and souvenir center. We really enjoyed our stay! Will recommend this and will definitely come back soon.
            Reviewed June 05, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
            Responded June 06, 2018
            Marco Polo Davao Hotel
            8.4
            Excellent
            Edna from Australia
            Couple
            Superior
            Stayed 2 nights in May, 2018
            Excellent”
            Great place to stay, staff helpful especially the concierge who helped us organise a day tour (the other lady in-charge of tours not much help flat no). The hotel site is very accessible to all especially us new in town
            Reviewed June 04, 2018
            Dear Ms. Edna, Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager
            Responded June 05, 2018
            Marco Polo Davao Hotel
            6.4
            Good
            Chad from Canada
            Family with young children
            Deluxe
            Stayed 2 nights in May, 2018
            Great pool and buffet, not so great rooms and service.”
            If you are on business in the area then its a great hotel, but not great for a family vacation or kids. The hotel feels like a local target and is not connected to any good shopping or dinning outside the hotel. The pool and facilities are excellent (although why not fix the fountains?) and the breakfast buffet is world class, but the rooms are just average at best.
            Reviewed June 03, 2018
            Dear Mr. Chad, Thank you very much for taking the time to share your experience with us during your last stay. Based on your feedback, it is unfortunate that you didn't have a pleasant experience with the service provided to you. I have noted the observation you made and will address the matter. II apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager
            Show more
            Marco Polo Davao Hotel
            6.8
            Good
            Chad from Canada
            Family with young children
            Deluxe
            Stayed 2 nights in May, 2018
            Pool and breakfast are Excellent, the rooms not so much....”
            The security is over the top with a general atmosphere of a bunch of stiffs. Not a hotel for kids (pool closes to kids at 7pm, unless Chinese). Room service is way over priced, but the breakfast buffet is worth the stay itself, with a world class buffet. Pool and recreation areas are nice and clean, but the rooms are carpeted (mine was wet when we arrived) and bathrooms dated... at best average rooms. Security is very heavy, but not effective when I found a hotel daily report in my newspaper that had VIP lists and their rooms, as well as hotel room 'issues' among other things... Hotel is in a part of old Davao at its heart, but not a hotel with any good walking areas nearby... unless one is with locals and likes street food.
            Reviewed June 03, 2018
            Dear Mr. Chad, Thank you very much for taking the time to share your experience with us during your last stay. Based on your feedback, it is unfortunate that you didn't have a pleasant experience with the service provided to you. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. Thank you and best regards, Arvin Ian Itao Asst. Front Office Manager
            Show more
            Marco Polo Davao Hotel
            8.4
            Excellent
            Png from Singapore
            Family with young children
            Double Or Twin Deluxe
            Stayed 1 night in May, 2018
            A dated but functional 5* hotel”
            Checking in is on the slow side, have to wait for more than an hour for an extra bed
            Reviewed June 02, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. . I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
            Show more
            Marco Polo Davao Hotel
            7.2
            Very good
            Yoshihiko from Japan
            Business traveler
            Deluxe
            Stayed 3 nights in November, 2017
            Traditional hotel”
            I think it's good hotel in Davao. But level of hotel is avarage. It's too long waitnig to get taxi. About 30min?? Next time i try to stay other hotels.
            Reviewed June 02, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
            Show more
            Marco Polo Davao Hotel
            10.0
            Exceptional
            Theresa from Philippines
            Couple
            Deluxe
            Stayed 4 nights in February, 2018
            Consistently 5 Star Service”
            My husband and I annually travel to Davao to visit friends and enjoy the culture. And we always stay at Marco Polo. Service is exceptional, staff are nice & friendly, and buffet breakfast is fresh and delicious. We always feel at home, the location is close to shopping, taxis are always available and walking around the hotel is fun. I strongly recommend Marco Polo Davao to my friends and family.
            Reviewed May 30, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
            Responded June 03, 2018
            Marco Polo Davao Hotel
            10.0
            Exceptional
            Vanessa from Kuwait
            Family with young children
            Deluxe
            Stayed 1 night in May, 2018
            Great Place!”
            Great View. Great Staff. Everything is Great.
            Reviewed May 28, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
            Responded June 03, 2018
            Marco Polo Davao Hotel
            10.0
            Exceptional
            Fernando from United States
            Solo traveler
            Deluxe
            Stayed 1 night in May, 2018
            Convenient and central location ”
            The place is ideal as it has all of what to expect in a nice hotel. Swimming pool, fitness center, Etc. The breakfast buffet is great
            Reviewed May 25, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well.
            Responded May 27, 2018
            Marco Polo Davao Hotel
            7.2
            Very good
            Junilyn from Philippines
            Couple
            Deluxe
            Stayed 4 nights in April, 2018
            Old hotel and old room furnitures.”
            Hotel is located in the center of the city. Security is strict. Good pool. Friendly staff. But the room bed, tv, and everything else is old. The bathroom also. It needs renovation. ASAP.
            Reviewed May 24, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
            Show more
            Marco Polo Davao Hotel
            7.6
            Very good
            Ma from Philippines
            Business traveler
            Twin Superior
            Stayed 2 nights in May, 2018
            Very good”
            Those in charge of reception/check-in/check-out are slow. Everything else in the hotel — excellent
            Reviewed May 23, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you well. I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards.
            Show more
            Marco Polo Davao Hotel
            4.8
            Jorge from Philippines
            Business traveler
            Superior
            Stayed 1 night in May, 2018
            Bad Idea to Stay at Marco Polo Hotel Davao”
            I've chosen to stay at Marco Polo Hotel Davao for its convenient location for my work. But the hotel and it's facilities has deteriorated. The lunch and breakfast buffet was ordinary. The room is old. The curtains have holes. The curtains are not blacked-out so it's hard to sleep, with lights coming in. Too many small lights inside the room also: from the TV, cable, fire alarm and internet. It's difficult to mix the hot and cold water at the sink. Didn't see any bidet. No free newspaper, No welcome fruit, being in the land of fruits. Security is very intimidating. Stricter than the airport! No interesting places around it. Not even Aldivicno is good for shopping anymore. No, I will not book at this hotel again.
            Reviewed May 18, 2018
            Thank you very much for taking the time to share your experience with us during your recent stay. We are delighted to know that your overall experience with our service and product offering were to your satisfaction and our team served you I have noted the observation you made and will address the matter. I apologize for any inconvenience cause due to the lapses in our service but rest assured that improvements will be made to maintain our standards. well.
            Show more
            Marco Polo Davao Hotel
            12345
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