Mascot Beach Resort
Mascot Beach Resort
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"A good property at a great location."

Jayakrishna

22 October 2017

Standard Balcony Room - Bed Mascot Beach Resort
Standard Balcony Room - Bed
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Interior view Mascot Beach Resort
Interior view
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Swimming pool [outdoor] Mascot Beach Resort
Swimming pool [outdoor]
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Swimming pool [outdoor] Mascot Beach Resort
Swimming pool [outdoor]
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See map Mascot Beach Resort
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Excellent
Location
8.9
See all 32 photos Mascot Beach Resort
See all 32 photos
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Mascot Beach Resort

Excellent location
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Very good
From 27 reviewsSee what guests said
7.5
Value for money6.9
Location rating8.9
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
Standard Non-AC Double Room
Standard Non-AC Double Room
...
  • 16 m²/172 ft²
  • Shower
  • 1 double bed
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Standard Balcony Room
Standard Balcony Room
...
  • Sea view
  • 15 m²/161 ft²
  • 1 double bed
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Deluxe Double
Deluxe Double
...
  • Ocean view
  • 32 m²/344 ft²
  • 1 double bed
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Standard Ac
Standard Ac
...
  • Sea view
  • 27 m²/291 ft²
  • 1 double bed or 2 single be...
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Standard Double Room with Balcony
Standard Double Room with Balcony
...
  • 23 m²/248 ft²
  • Shower
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Deluxe Double Room
Deluxe Double Room
...
  • 32 m²/344 ft²
  • Shower
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Standard Double Room with Balcony
Standard Double Room with Balcony
...
  • 23 m²/248 ft²
  • Shower
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Suite
Suite
...
  • 41 m²/441 ft²
  • Shower and bathtub
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Junior Suite with Sea View
Junior Suite with Sea View
...
  • 32 m²/344 ft²
  • Shower
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Standard Double or Twin Room
Standard Double or Twin Room
...
  • 27 m²/291 ft²
  • Shower
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More about Mascot Beach Resort

More about Mascot Beach Resort

An overview

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What they offer

"Good value for money and lovely pool area."

Timothy from United Kingdom

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Couple
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Property's guest policies

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Some helpful facts

The property

Number of rooms : 30

Announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Real reviews from real guests

Agoda Reviews (27)Booking.com Reviews (116)
7.5
Cleanliness7.3
Facilities6.6
Location8.9
Service8.0
Value for money6.9
Provided by verified guests of Agoda
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Room type
Standard Ac
Standard Balcony Room
Deluxe Double
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Showing 22 verified guest comments
12
8.8
Excellent
Arun from India
Group
Standard Ac
Stayed 2 nights in September, 2018
We enjoyed our stay”
Good location n very good staff
Reviewed September 16, 2018
8.0
Excellent
SOUMYA from India
Family with teens
Standard Ac
Stayed 2 nights in August, 2018
nice amenities nice view”
staff is helpful, pool is very nice, food is ok, they will give only one liter drinking water per day, additional water bottles, if needed have to be purchased and surely everyone will need. Though sea-view is very nice there is no direct access to the beach. Baby beach and the lighthouse are at walkable distance and the nearest sandy beach. i.e, Payambalam beach is almost 1.5 kms from the hotel. Overall experience was very nice and staff is very courteous and helpful.
Reviewed September 07, 2018
9.6
Exceptional
Courtlond from United States
Couple
Standard Ac
Stayed 3 nights in August, 2018
Great stay”
Fantastic cliff and ocean view. Restaurant food, especially local favorites, were very enjoyable.
Reviewed August 18, 2018
3.6
sinoy from India
Family with young children
Standard Ac
Stayed 2 nights in May, 2018
Not worth for money ”
Location is good but rooms are do okd and walls are broken,no proper maintenance wash rooms are so bad.Not at all good
Reviewed May 16, 2018
8.4
Excellent
Madhu from India
Family with young children
Deluxe Double
Stayed 3 nights in October, 2017
Great Experience”
Nice to visit once again
Reviewed May 06, 2018
9.6
Exceptional
Biju from India
Family with young children
Standard Ac
Stayed 2 nights in April, 2018
Excelelnt staff and great customer service . Lovely location and awesome service ”
I had been there in April 2018 and would appreciate the staff . Great customer service attitude . The hotel is a bit old so the facilities needs renovation and upgradation . Bit heritage style . The location and sea view is amazing . The Breaksfast is good and nice . The Pool was clean . Overall a good place and the best part is the staff . Very friendly and ready to serve . The Reception, Mr Krishna was outstanding . He has the falir of customer service and knew how to serve customers with a smile . Keep up the good work and upgrade the facilities as i feel the funiture , AC , interiors needs upgradation .
Reviewed April 21, 2018
6.0
Ajayaraj from India
Couple
Standard Ac
Stayed 3 nights in February, 2018
Food & Accomodation”
Food very bad, promised sea facing room but gave room facing marriage pandal, asked for single double bed, gave two single bed joined together. Waste of money. Planned to stay for three nights came back after one night with no refund.
Reviewed February 11, 2018
9.6
Exceptional
Abhishek from India
Family with young children
Standard Balcony Room
Stayed 2 nights in February, 2018
Best View From the Room”
The staff were courteous, very helpful. They made our stay special.
Reviewed February 06, 2018
6.4
Good
CLARE from Malaysia
Solo traveler
Standard Ac
Stayed 4 nights in December, 2017
Like the quiet location apart my feedback below.”
Pros: Gd frontage facing the sea for the ground floor unit but end lot had less privacy bec the yoga is being carried out on a make shift platform just in front n left of my unit. Consider shifting the yoga classes away fr guests' units. Cons: My room was facing the housekeeping room n an end unit. Also the bathroom has a strange faecal smell. Informed general manager n housekeeping manager to come in n smell n do something abt it but they only say no smell. I just did not like using the bathroom bec the stench is overpowering. Con: Needed to borrow a bathroom scale or weighing machine to weigh my luggages n boxes. Housekeeping brought a really old one that the scale is totally not accurate. Informed the general manager n front desk staff but they say only they have one bolted in the kitchen n can only weigh 15kg of items pr less. I asked why no proper weighing scale available n reply was " Resort only cater for the local guests n seldom foreign guests n hence no such request.
Reviewed January 08, 2018
8.4
Excellent
SHYAM from India
Couple
Standard Balcony Room
Stayed 1 night in December, 2017
Good view of sea, big balcony ”
Balcony was kind of shared, floor is always wet , toilet smelly if exhaust is on
Reviewed December 30, 2017
5.2
Arun from Germany
Solo traveler
Standard Balcony Room
Stayed 2 nights in December, 2017
The room had broken electrical switches. Cleanliness was not as high as the money you pay.”
The hotel doese not serve alcohol. No wine or beer even. The taxi booked through hotel are through one company which tends to overcharge. A compliant was made but the hotel staff still ordered the same company. Hire Restraunt gives good food but waiting time is long . ( approximately 30 min)
Reviewed December 18, 2017
8.0
Excellent
Jayakrishna from India
Family with young children
Standard Balcony Room
Stayed 2 nights in October, 2017
It’s all about the location ”
A good property at a great location. The room and washroom is clean and well maintained. The pool is just by the side of sea and is cleanly maintained. Only thing I didn’t like is te food here. For the price paid, the breakfast spread should be more. Dinner by the sea is a good experience, but the food is not great.
Reviewed October 22, 2017
2.4
Achint from India
Family with teens
Standard Balcony Room
Stayed 1 night in August, 2017
crooks ”
Booked superior rooms, while we booked superior ocean view rooms, we were given standard rooms. I want agoda to pay my money back for spoiling our vacation n even listing such crooks on their site. When checking out, we were told we do not have breakfast as a part of the deal while agoda website states otherwise. The hotel even refused to accept that the pictures shown on Agoda are true. I think this speaks volume about credibility of agoda.
Reviewed August 15, 2017
5.2
Devidas from India
Group
Standard Balcony Room
Stayed 2 nights in June, 2017
Disappointing - ”
We had booked 3 rooms as we were travelling with parents and in laws.. This is the 3rd time i am staying in Mascot, never i faced such bitter experience. While we were checking in, they said, they had only 2 rooms available and the 3rd one is getting ready and we moved our luggage to both the rooms. After 4pm, we did not get the 3rd room, to our shock, the owner Mr.Jitendra told us that there are no rooms available now, the hotel is overbooked.. Now, what are we supposed to tell this guy, he had the audacity to tell us literally to go and sleep in the car or find another hotel. Everyone who checked in on 24-June-2017 would have faced one or the other issue. After lot of discussion, they gave as a room on the first floor, and the next day we shifted to ground floor. The owner was not even speaking to us in a good manner, zero customer service, the staff were a bit better.. Besides that, the room number 404, the last room in the ocean view section had a nasty stink of drainage.. wonder what it was, but avoid checking in to that room. pathetic. Overall, the hotel is poorly maintained, its aged, needs renovation.. doesnt justify the pricing with the condition of the room. I would not recommend this place to anyone.. if anyone wants only the view from the room, then go for it.. a few good things about the hotel, is its location and the view from the benches.. There may be better places nearby.. not sure.. but this place is not unique.. A word for the owner, please understand that we paid to you and are not asking to stay for free at your home.. the way you treated us and others were very unprofessional. You may have a big bungalow nearby and have lots of money, but learn to speak to your guests... If you are there, this would be Mascot Beach Lodge pretty soon.. Leave it to the staff, they can handle it.. Good bye Mascot Lodge... it was a pity that i chose to stay here. Show less Room Tip: Avoid Room number 404 - Drainage stink..
Reviewed June 30, 2017
8.4
Excellent
saurabh from India
Couple
Standard Ac
Stayed 3 nights in April, 2017
hotel hav very good location..”
very grt n refreshing location, just on a cliff n u can hear waves hitting t shore, rooms nice n spacious. staff is ok but restaurant service is really slow and bad.
Reviewed April 27, 2017
8.8
Excellent
Prashant from Australia
Family with young children
Standard Ac
Stayed 1 night in January, 2017
Good place”
Very nice and friendly staff. Good Rocky beach view and is close to actual sandy beaches.
Reviewed January 11, 2017
9.2
Exceptional
Timothy from United Kingdom
Couple
Standard Ac
Stayed 1 night in November, 2016
Very comfortable stay. ”
Very friendly and helpful staff. Good value for money and lovely pool area. Food was also very nice.
Reviewed November 27, 2016
9.6
Exceptional
Milan from India
Family with young children
Standard Ac
Stayed 3 nights in October, 2016
Excellent location and well maintained Resort”
It's a well maintained properly located within Defense area. Situated on an elevation, overlooking Arabian Sea, the resort is close to most of the attractions like St. Angelo Fort, Payyambalam Beach and Light House. Food served in the restaurant is very good and reasonably priced. They also encourage candle lit dinner at the open area outside, facing the sea, at no extra cost. Polite staff, good room service and clean environment make this Resort very special. Worth a second visit.
Reviewed October 23, 2016
4.0
Santhosh from India
Couple
Standard Ac
Stayed 1 night in September, 2016
photography's show a different story”
The room was very shabby and did not match the pictures put up at all.
Reviewed October 04, 2016
8.4
Excellent
Melvin
Group
Standard Ac
Stayed 1 night in September, 2016
Great Stay with some bad experiences.Still need some improvements”
Been to this resort last week for a bachelor party of my friend.We were a group of 10.There was an unexpected strike the day we reached kannur .Still managed to get to hotel by auto.We booked 3 Deluxe rooms with extra beds.Our room was not ready when we reached and they gave us a temporary room with sea view.They promised to give us our room after 3 hours.As it was strike we planned spend the day in resort itself.Room was clean and provided with tea maker, Mineral water and bathroom toiletries.swimming pool is well sited with a lone cashew tree giving it a great look with sea as a backdrop.we had a lot of fun in pool.After e came from pool our rooms were still not ready and it was very difficult for us to fresh up after coming from pool.Then we contacted Mr Karthik and he said it will be ready in an hour.Till then he asked us to use another temporary room.We did not accept that and asked for our booked rooms.After some argument and 15 min later our rooms were ready.rooms were ok but not very spacious.At the night we had to call house keeping for our extra beds.This should have provided earlier.The best part of the hotel is, perhaps, the pool. My friends and I made full use of it to relax.The resort location is such that all places of interest like fort and beaches are easily accessible.it is not actually a beach like you would think, you cannot access it, because the hotel is sitting on a cliff above the rocks that beach the sea. you can climb down if you are daring, but it is dangerous and not safe for swimming.Please improve the menu.The staff in general were very friendly and helpful, although there was some communication problems, it was OK.
Reviewed September 09, 2016
12
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