Maumu Hotel & Lounge
Maumu Hotel & Lounge
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Superior Maumu Hotel & Lounge
Superior
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Location
Very good
7.8
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Maumu Hotel & Lounge

Stay in the heart of Surabaya
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Very good
From 383 reviewsSee what guests said
7.2
  • Airport transfer

  • 920 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

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Room choices
Deluxe
Deluxe
...
  • City view
  • 22 m²/237 ft²
  • 1 king bed
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Executive Suite
Executive Suite
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Junior Suite
Junior Suite
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Superior
Superior
...
  • 18 m²/194 ft²
  • Non-smoking
  • 1 king bed
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More about Maumu Hotel & Lounge

More about Maumu Hotel & Lounge

An overview

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Nearest essentials

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What's nearby

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (383)Booking.com Reviews (63)
7.2
Very good
Read reviews from:
Cleanliness7.3
Facilities6.4
Location7.8
Room comfort and quality7.1
Service7.4
Value for money7.3
Provided by verified guests of Agoda
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Showing 372 verified guest comments
12345
8.8
Lujinah from Malaysia
Family with young children
Superior
Stayed 1 night in March, 2018
Family Karaoke at site”
Near to Gubeng Station
Reviewed March 24, 2018
4.0
Henk from Netherlands
Solo traveler
Superior
Stayed 2 nights in November, 2017
Maintenance poor. Shower/toilet not 100% clean. Toproof "resto" nd chairseats looks poor nd dirty ”
I was there in 2012 nd 2015 too. And already in 2015 it looks getting not well maintained. I had to complain about the loud music from toproof resto/music or karaoke space with the annoying loud "kaboom kaboom" disco basssounds from the speakers. After 22.00 in the evening (life-)music should stop or at least so reduced in loudness that you can sleep. In 2015 I had to beg reception to do something about the loudness of the music. This year I've got thin towels with holes...too old. Only because of the situation of Maumu, it's not too far away from shopping malls , trainstation etc. I did choose Maumu again in2017. But it's the last time for me. If they can not keep shower and toilets spotless clean, having a terrible looking resto/bar area with dirty carpet , black old barchairs with very dirty seats...it looks like a 3rd grade location. It should be closed forctotal renovation from bottom to top.
Reviewed November 23, 2017
8.8
Novea from Indonesia
Couple
Deluxe
Stayed 1 night in September, 2017
it was okay”
I had any family event over here.. the food was okay, their service was good.. helpfull. they trying to serve the best. I'm appreciate. but please keep trying to be better.. overall nice
Reviewed October 03, 2017
5.2
MOHAMMAD from Malaysia
Couple
Superior
Stayed 3 nights in September, 2017
Mediocre hotel worth only 2 star”
Need to upgrade their facilities like bathroom floor a bit dirty, the sink is still clogged after the room service fix it. The wifi speed is very slow, no hair dryer, no iron board but the karaoke lounge is five star. Breakfast menu is a joke.
Reviewed September 24, 2017
6.8
samuel from Indonesia
Business traveler
Superior
Stayed 1 night in July, 2017
not bad ”
not bad
Reviewed August 12, 2017
4.8
David from Indonesia
Business traveler
Junior Suite
Stayed 2 nights in May, 2017
Disappointed and checked out early. Very noisy.”
I booked a junior suite and they upgraded me to an executive suite. Check-in was friendly and professional. Appearance of hotel (inside and out) is a gloomy. The entire property is cluttered and dingy. When I checked into the room there was a meeting in progress with people sitting around the hallway, talking loudly and smoking outside my room. Didn't feel safe. Next to my room was a large rooftop bar with an extremely noisy band and dancing through the night. I could not sleep. The following morning I checked out early and moved to another hotel even though I had paid for the next night. Room floors and furniture not cleaned well enough. Windows and curtains dirty. Bed was comfortable and clean. I was very disappointed with the cleanliness, feeling of safety and the noise. Breakfast was an average Indonesian meal with of course a ton of fried food.
Reviewed May 08, 2017
7.2
Marvin from Indonesia
Business traveler
Superior
Stayed 1 night in April, 2017
Conveniently located hotel”
This hotel is conveniently located. Near to Tunjungan Plaza.
Reviewed May 03, 2017
8.0
Mohamed from Singapore
Family with young children
Deluxe
Stayed 4 nights in December, 2013
Nice staff, clean room, simple breakfast.”
Travelled there with my parent and relativd and we book three rooms. It just that i dunno why the room was rather wet and slippery.I felt during last day but the staff was always attentive and willing to help. Location superb it was like central location to everywhere and the taxi rides were cheap including going to the airport.
Reviewed January 18, 2017
8.4
Faiz from Malaysia
Couple
Superior
Stayed 3 nights in May, 2016
No window, AC faulty ”
Poor breakfasr
Reviewed May 18, 2016
3.0
Maria from Indonesia
Group
Junior Suite
Stayed 1 night in February, 2016
Bad room”
Location
Nothing else in this hotel, a disappointment!
Reviewed February 26, 2016
12345
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