Book Now: Mitsui Garden Hotel Kyobashi

2017

Mitsui Garden Hotel Kyobashi Reviews

Excellent
From 1752 reviewsSee what guests said
8.7
Recommended by 97% of guests

Real reviews from real guests

Agoda Reviews (1752)Booking.com Reviews (1833)
8.7
Excellent
From 1752 reviews
Read reviews from:
Cleanliness9.2
Facilities8.2
Location9.0
Service8.9
Value for money8.4
Provided by verified guests of Agoda
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Showing 625 verified guest comments
8.8
Excellent
Elizabeth from United States
Business traveler
Comfort Double Room Non-Smoking
Stayed 2 nights in April, 2018
Small rooms but comfortable. ”
Great location, very clean, and very courteous staff. Amenities in the room, toothbrush, razor, and all the usual stuff.
Reviewed April 27, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are glad to hear that you had a great stay with us, our convenient location, high quality services to our guests and a spotlessly clean room. And we would appreciate your kind understanding for the room situation in the city of Japan, it would be grateful if you could try to stay a larger room next time. If you have an opportunity, we do recommend the Superior Twin room (35.3sqm). We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.8
Excellent
Barbara from United States
Solo traveler
Comfort Double Room Non-Smoking
Stayed 5 nights in April, 2018
Excellent”
The staff was wonderful.
Reviewed April 27, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are very glad to know that you were enjoyed during the stay with us. We will continue our effort to provide the best service to all our guests. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Zhongwei from China
Couple
Comfort Double Non-Smoking
Stayed 2 nights in October, 2017
5-10 min walk to Tokyo station”
good choice for a business trip~
Reviewed April 26, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are happy to know that you were able to leave with that impression. With reference to the location, our hotel is located in central Tokyo so that in location is convenient for not only business but also sightseeing. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Yani from Indonesia
Couple
Comfort Double Non-Smoking
Stayed 5 nights in July, 2017
Great location”
It was just off Ginza and Tokyo Station, really like the short walk. The hotel is located at a quiet area, and not too far from all the touristy places. Really close to nice restaurants too!
Reviewed April 24, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Sue from Singapore
Family with young children
Comfort Double Non-Smoking
Stayed 4 nights in December, 2017
Great location”
Hotel is very conveniently located within walking distance to Tokyo station. New hotel. Nice and clean. Comfortable place to stay in and lots of food choices around the vicinity. Great value for money. I will definitely come back again if the price remains affordable.
Reviewed April 21, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. As you mentioned, our hotel is located in the heart of Tokyo, historical and business district Kyobashi, within walking distance to the best restaurants, shopping area and public transportation. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
6.4
Good
Linda from Australia
Couple
Moderate Double Non- Smoking
Stayed 1 night in April, 2018
Good location but not the most comfortable hotel”
We stayed here for one night prior to travelling back to Australia. As a one night stop it was ok, but I would not recommend it for any longer than that. It is in a great location, close to Tokyo station, but the room was not very comfortable. The bed was nice and big, but the pillows were very hard. There was lots of storage in the bedroom but the bathroom was a problem. Only one narrow shelf - which already had hotel items on it - with no room to put your personal items. The towel rail is hanging over the toilet, so if you're not careful you could lose your towel in the loo! Also, there was nowhere to put your clothing in the bathroom other than on top of the toilet lid, yuk. The shower pressure was average and the hot water was not consistent going from cool to warm to hot and back again. The hotel staff were pleasant but not as friendly or helpful as other hotels we have stayed in around Japan. There was no laundry either which is a usual fixture in most Japanese hotels.
Reviewed April 21, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. On the other hand, we regret to learn that we could not benefit from your full satisfaction. We value your feedback, which will assist us improving the need of our guests. Thank you for your valuable feedback and we hope that you will give us another opportunity to be able to welcome you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.2
Exceptional
Cecily from United States
Solo traveler
Comfort Double Room Non-Smoking
Stayed 5 nights in April, 2018
Great location”
I am the kind of traveler who is in my hotel room to sleep, shower, and dress. I don’t sit in my room to read, or even relax. So room size and amenities are not at the top of my”want” list. This hotel is so well located (less than 5 minutes to the Tokyo Station which has many trains coming thru as well as the Narita Express and metro lines, and also a HUGE underground shopping plaza), that it really meets my needs. Dining choices are vast, especially in Tokyo Station, and many terrific restaurants are just 2-3 metro stops away. BIC Electronics is also nearby as are two major department stores, in Nihonbashi.
Reviewed April 21, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. With reference to the location, our hotel is located in central Tokyo so that in location is convenient for not only business but also sightseeing. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.2
Exceptional
Diane from United States
Couple
Comfort Double Non-Smoking
Stayed 2 nights in March, 2018
Exceptional”
Easy access to the Tokyo Station and other forms of public transportation. Lots of dining options for Japanese or Western cuisines. Really nice rooms and hotel.
Reviewed April 18, 2018
Dear our valid guest, Thank you for choosing Mitsui Garden Hotel Kyobashi and for taking the time to review your current stay with us. With reference to the location, the hotel located to Yaesu Central Exit of JR Tokyo station by 5 minutes walk and there are many amenities nearby too. Again, we appreciate your precious comment.We are very looking forward to welcoming you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.2
Exceptional
LO from Hong Kong
Couple
Moderate Double Non- Smoking
Stayed 3 nights in April, 2018
Very nice room , 10 mins walking from tokyo station”
Nice and clean room , nice service . Need to walk from station for 10 mins , but is acceptable
Reviewed April 18, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are delighted to read that you were fully satisfied with your stay, appreciated our central location as well as the quality of our services. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Charnpinit from Thailand
Family with teens
Comfort Double Non-Smoking
Stayed 2 nights in April, 2018
Exceptional”
Good location and easy to go.
Reviewed April 13, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are glad to hear that you were satisfied with our convenient location. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
Responded April 21, 2018
Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Peachlada from Thailand
Couple
Comfort Double Room Non-Smoking
Stayed 1 night in April, 2018
Recommended!!!!”
Really great location close to Tokyo station and Ginza area. Some nice Cafe(next to hotel) and Bakery shop (Hidemi Sugino,Toshi Yoroizuka tokyo). Staff are very friendly. Luggage sending service (Ta Q Bin) is avaliable).Hotel room is not quite small like other hotel that we’ve been to.Amenities are great.(Free smart phone). Shampoo-conditioner-bath shampoo are great.Highly recommended.
Reviewed April 12, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating. Once again, we sincerely appreciate the comment you gave us. It would be very grateful if you stay at our hotel on your next explotaion of Japan. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.0
Excellent
Matthew from United States
Solo traveler
Stayed 1 night in April, 2018
Very good”
Great staff, clean room, coupon for the cafe, short walk to Kyobashi station, half a KM from the palace park area if you’re a runner.
Reviewed April 10, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. And glad to hear that your stay in general was satisfactory, the comfort of our room and the location of the hotel, which is set in an excellent location in Tokyo. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Sarah
Couple
Comfort Double Non-Smoking
Stayed 3 nights in March, 2018
Exceptional”
Perfect location. Nice and clean. If it was a little cheaper I would have stayed the whole trip.
Reviewed April 07, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about “Perfect location” 、“Nice and clean”. We also appreciate your kind word about our room. Sorry about the price. However, we will provide such a service that can answer your expectations any further. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.4
Excellent
Lichen from United States
Couple
Comfort Double Room Non-Smoking
Stayed 1 night in April, 2018
Good to walk to Tokyo Stn”
Tokyo station has a lot of fun stuff, this hotel is within walking distance
Reviewed April 06, 2018
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are pleased to hear that you were fully satisfied with your stay, our convenient location . And delighted to hear that you were satisfied with Location. As you mentioned, Tokyo staion is very close to our hotel. It allows all guest to explore almost everywhere in Japan with Bullet Train from Tokyo station. Again, we appreciate your precious comment.We are very looking forward to welcoming you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.4
Excellent
David from Australia
Couple
Moderate Twin Non-Smoking
Stayed 2 nights in March, 2018
Great location ”
this is a great location as it close to Tokyo station next to ginza and the fish market
Reviewed April 06, 2018
Thank you very much for sharing your experiences at Mitsui Garden Hotel Kyobashi through AGODA. We are happy to know that you were able to leave with that impression.And glad to hear that your enjoyed our location, our facilities and hospitality. With reference to the location, the hotel located to Yaesu Central Exit of JR Tokyo station by 5 minutes walk and there are many amenities nearby too. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
7.6
Very good
David from Canada
Family with teens
Moderate Twin Non-Smoking
Stayed 1 night in April, 2018
Nice modern and clean”
Breakfast was way overpriced for what you got. Limited selection.
Reviewed April 06, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are pleased to hear that you were fully satisfied with your stay, cleanliness of room, our modern style as our hotel. With regards to breakfast, we were sorry to hear that it was not your satisfaction. Please rest assured that we take your comments on board. We try our best at all ties to continue to offer our best service we can do for our guests. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Jidapa from Thailand
Couple
Comfort Double Non-Smoking
Stayed 4 nights in December, 2017
Value for money”
The hotel has located at great location. Easy to get on public transport while the hotel was not crowd with a lot of people.
Reviewed April 06, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
6.4
Good
Y from Belgium
Family with teens
Triple Room Non-Smoking
Stayed 4 nights in March, 2018
Clean with little service”
Modern hotel. Very clean. Ok to sleep and work in the business surrounding. Lobby is tiny, so is the breakfast room. Limited choice. Breakfast ticket system is not practical. As a tourist, you are better off in the sister hotels in Ginza.
Reviewed April 05, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and we appreciate your detailed review of the hotel. We are happy to know that you were able to leave with that impression.On the other hand, we regret to learn that we could not benefit from your full satisfaction. We value your feedback, which will assist us improving the need of our guests. Again, thank you for your honest feedback and I truly hope that you can give us another opportunity at the Mitsui Garden Hotel Kyobashi. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.0
Excellent
Rita from United States
Couple
Comfort Double Non-Smoking
Stayed 4 nights in March, 2018
Convenient!”
Located 10 minutes from Tokyo station and 2 nearby subway stations. Clean, friendly and knowledgeable 24 hour front desk staff. Many neighborhood restaurants to choose from and very close to underground mall. Being near Tokyo station made it super easy to get around. Vending machine, coin laundry, and small buffet breakfast available (not free). There are only 2 elevators and they are slow. Rooms are clean, not tiny but comfortable enough for 2 plus luggage, refrigerator comes stocked with 2 free bottles of water, tea, and coffee. They also have the "Handy" a free to use smart phone, that can make some international calls (didn't call anybody though) but loaded with lots of information for sightseeing, eating places, tourist stuff. I would totally stay here again.
Reviewed April 05, 2018
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and high score for our services. We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about “Perfect location” and “staff were friendly”. We also appreciate your kind word about our room. And delighted to read that you were fully satisfied with your stay, appreciated our central location as well as the quality of our services. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.2
Exceptional
orie from Japan
Couple
Comfort Double Room Non-Smoking
Stayed 1 night in March, 2018
Happy to stay again ”
if I can get a less expencive rate. :)
Reviewed April 04, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are happy to know that you were able to leave with that impression. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.0
Excellent
Nisa from Singapore
Couple
Comfort Double Non-Smoking
Stayed 1 night in March, 2018
Very close to Tokyo station”
The hotel is very conveniently located. a very nice and clean hotel, pity that we only stayed a night here before heading to Osaka. Would definitely stay longer if we come back!
Reviewed April 02, 2018
Thank you very much for sharing your experiences at Mitsui Garden Hotel Kyobashi through AGODA. We are glad to hear that your enjoyed our location, our facilities and hospitality. With reference to the location, the hotel located to Yaesu Central Exit of JR Tokyo station by 5 minutes walk and there are many amenities nearby too. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.8
Excellent
Sau from Malaysia
Family with teens
Comfort Double Non-Smoking
Stayed 4 nights in March, 2018
Excellent”
Great location! Nice hotel
Reviewed April 01, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are glad to hear that you were satisfied with our convenient location. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
Responded April 16, 2018
Mitsui Garden Hotel Kyobashi
8.8
Excellent
Daniel from Singapore
Family with young children
Comfort Double Non-Smoking
Stayed 2 nights in March, 2018
Excellent”
Newly renovated rooms. About 10mins walk to Tokyo Station.
Reviewed April 01, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are pleased to hear that you were fully satisfied with your stay, cleanliness of room, our convenient location. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Le from Australia
Family with young children
Comfort Double Room Non-Smoking
Stayed 4 nights in March, 2018
Great hotel. Great pocation. Nice staffs. ”
Great location. Reasionable price.
Reviewed March 31, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are very glad to know that you were enjoyed during the stay with us. We will continue our effort to provide the best service to all our guests. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.0
Excellent
Debbie from Hong Kong
Solo traveler
Comfort Double Room Non-Smoking
Stayed 2 nights in March, 2018
Good location, quiet, functional”
Small room esp for this price! But it was cherry blossom season so probably explains the pricing. Otherwise for the size, it was a functional room. Clean and quiet, although you can hear the neighbors talking esp in the morning / check-out. No weird smells; good hot shower; efficient elevator. Great location near Tokyo Station Yaesu side.
Reviewed March 30, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are pleased to hear that you were fully satisfied with your stay, cleanliness of room, our convenient location. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Lee from Taiwan
Solo traveler
Comfort Double Non-Smoking
Stayed 2 nights in February, 2018
nice”
great location and service!
Reviewed March 28, 2018
Thank you very much for sharing your experiences at Mitsui Garden Hotel Kyobashi through Agoda. We are glad to hear that you had a great stay with us, our convenient location, high quality services to our guests.We are providing the free mobile phone in every guest rooms, and that smart phone allows you to local phone call, international phone call (to Hong Kong, South Korea, USA, Australia and Taiwan), and use the internet. It is useful for customers who are from out of Japan to enjoy their journey. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
7.2
Very good
Weishan from Singapore
Family with young children
Moderate Double Non- Smoking
Stayed 4 nights in March, 2018
Value for money”
We had transferred from Tokyo Disneyland hotel and so by comparison we found the room here much smaller - but it’s completely fine, and has everything we need. The double bed was a cosy fit for the 4 of us (2 young toddlers, my husband and I) And Housekeeping did a great job and the room was rather clean every night when we returned. Lobby is in a tight shared space next to the lounge at level 2, so if you do have young children who might get bored waiting around it will be a good idea to keep them walking around outside the hotel at level 1 or to just head to the nearby 7-11 whilst your partner checks in (it can get very crowded with just 2 service desk staff). The website says that the hotel is a 5 Min walk from Tokyo central station but it is totally inaccurate. 5 minutes from Kyobashi, but definitely at least 15 minutes with baggage and young kids in tow. Tokyo central station is rather complex so if you’re here in Tokyo for the first time, don’t count on making it out within 5 minutes to the Hotel. Keeping in mind that this is a business hotel, it would definitely fit the solo business traveller well. For families with young children who don’t need to spend much time in the hotel room (and would be sight seeing majority of the day), I would recommend staying here. Just remember to alight at Kyobashi and not Tokyo central :)
Reviewed March 26, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are very pleased that you were impressed many point such as our room, staff services. Certainly it is complicated for those who use it for the first time at Tokyo station, so it may be better to estimate a little extra time to the hotel (especially if you have children or big baggage). Thank you once again, and we look forward to welcoming you again to the Mitsui Garden Hotel Kyobashi in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
6.4
Good
Felicia from Malaysia
Group
Comfort Double Non-Smoking
Stayed 4 nights in January, 2018
Value for money ”
The hotel is not located right next to Tokyo Station but need some walking (about 5-15 minutes depending on your speed). There's underground shopping mall and it makes it easier to exit at the shopping mall (but bear in mind it's staircase exit) to reach the hotel if you would want to avoid walking outdoor. Otherwise, just need to cross the roads from the Yaesu exit to reach the hotel. It is also pretty near to Ginza which is accessible by feet. The room is clean and contains all the basic items. The room is not too small for Tokyo standard (at least I can have my luggage opened). Overall, it was a pleasant stay.
Reviewed March 26, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and we appreciate your detailed review of the hotel. We are glad to hear that you were satisfied with our location, which is quite convenient to go to main sightseeing spots by walk and train. We would appreciate your kind understanding for the room situation in the city of Japan, it would be grateful if you could try to stay a larger space room next time. If you have an opportunity, we do recommend the Superior Twin room. This room sits on 35.3sqm, it is bigger than most hotel average in Tokyo. Again, thank you for your honest feedback and I truly hope that you can give us another opportunity at the Mitsui Garden Hotel Kyobashi. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Jeffrey from Canada
Solo traveler
Comfort Double Room Non-Smoking
Stayed 1 night in March, 2018
Perfect location ”
Close proximity to Tokyo Station and Ginza, lots of food options around, clean and nice hotel.
Reviewed March 21, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We hope that you stay in general was satisfactory, our location and shopping opportunities in the area, the comfort of our room as well as the quality of our services. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.2
Exceptional
Yii from Malaysia
Family with young children
Comfort Double Non-Smoking
Stayed 1 night in December, 2017
Close to Tokyo station”
Mitsui Garden Kyobashi is a nice, clean business hotel located near Tokyo station. The hotel is very close to the underground mall of Tokyo station. The room we stayed in was a little larger than the usual double room, so it was more comfortable.
Reviewed March 21, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We also appreciate your detailed review of the hotel. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for not only business but also sightseeing. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Iryanto from Singapore
Family with young children
Moderate Twin Non-Smoking
Stayed 5 nights in March, 2018
Good hotel with good location.”
The best hotel in Tokyo. Good location just about 8 mins walking distance to Tokyo Station and also 10 mins walking to Ginza. Rooms is spacious and clean and very quiet. Very comfortable and very cozy. Staff is Super friendly and really helpful and knowledgeable. Been staying here every time I came to Tokyo in March and December.
Reviewed March 19, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. I am delighted to hear that you were satisfied with Location. As you mentioned, Tokyo staion is very close to our hotel. It allows all guest to explore almost everywhere in Japan with Bullet Train from Tokyo station. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Alvin from Singapore
Couple
Comfort Double Non-Smoking
Stayed 1 night in October, 2017
One of the best hotel I stay in japan.”
I loved my stay
Reviewed March 19, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are glad to hear that you were able to have a great stay with us. We hope you were also able to enjoy the historical location and great food as Tokyo. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.8
Excellent
Pio from Philippines
Family with young children
Comfort Double Non-Smoking
Stayed 3 nights in August, 2017
Nice hotel, good location”
Walking distance from the train station, and there’s a cafe beside it for coffee and breakfast. Room also is small but can two small kids as there is a day bed/seat which can be used as a second bed if needed.
Reviewed March 18, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are glad to hear that your enjoyed our location, our facilities and hospitality. With reference to the location, the hotel located to Yaesu Central Exit of JR Tokyo station by 5 minutes walk and there are many amenities nearby too. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Nicholas from Philippines
Couple
Comfort Double Non-Smoking
Stayed 2 nights in March, 2018
Value for money in Tokyo station area”
Five minutes away from Tokyo station, mitsui kyobashi affords travelers a good value for money option. Rooms are small but space used efficiently. Nothing fancy but you get everything you need. Staff were helpful and check in and out process was a breeze.
Reviewed March 17, 2018
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We hope that you stay in general was satisfactory, our location and shopping opportunities in the area, the comfort of our room as well as the quality of our services. Once again, we sincerely appreciate the comment you gave us. It would be very grateful if you stay at our hotel on your next explotaion of Japan. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.2
Exceptional
shyanne from Malaysia
Couple
Moderate Twin Non-Smoking
Stayed 1 night in May, 2017
Great”
Great location, under 10 mins to the main station. Service amazing as per japanese standards, room is slightly small, but alright for the both of us considering we were only there to sleep and out most of the day.
Reviewed March 12, 2018
Dear Ms. / Mr. Shyanne, Thank you for staying with us and for reviewing our Hotel after your most recent stay. We are happy to see you enjoyed the location of our property in the city during your stay. We apologize that the rest of room size was not up to your standards during this visit, but we are providing more upgraded rooms, and would love to have you back if you choose to return. We greatly appreciate your feedback as it allows us to help improve for guest's moving forward. Sincerely, Mitsui Garden Hotel Kyobashi Fron Office Manager
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Mitsui Garden Hotel Kyobashi
8.8
Excellent
Eddy from Singapore
Group
Comfort Double Non-Smoking
Stayed 1 night in December, 2017
Excellent”
Good location for Tokyo station access
Reviewed March 07, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. With reference to the location, our hotel is located in central Tokyo so that in location is convenient for not only business but also sightseeing. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Kurt from United States
Couple
Comfort Double Non-Smoking
Stayed 1 night in March, 2018
Exceptionally comfortable - near Tokyo Station”
We were traveling with ski gear and wanted something close to Tokyo Station (5-10 min walk). Very clean and comfortable with an exceptionally helpful staff.
Reviewed March 06, 2018
Dear Ms./ Mr. Kurt, Thank you for choosing Mitsui Garden Hotel Kyobashi and for taking the time to review our hotel after your recernt stay. I am so happy to hear you enjoyed the location of our property in the city. Our hotel is greatly close to main station, Tokyo station, and easy to access to Ginza for shopping. We always strive to provide the highest quality customer service for our guest's and your feedback helps us continue to improve. Thank you again, and we would love to have you back in the future. Mitsui Garden Hotel Kyobashi Front Office Manger
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Mitsui Garden Hotel Kyobashi
8.8
Excellent
Nicholas from Australia
Couple
Moderate Double Non- Smoking
Stayed 4 nights in February, 2018
Excellent”
Close to Tokyo station
Reviewed March 04, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are glad to hear that you were satisfied with our convenient location. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
Responded March 20, 2018
Mitsui Garden Hotel Kyobashi
8.0
Excellent
Patrick from Canada
Couple
Comfort Double Non-Smoking
Stayed 3 nights in February, 2018
Excellent location, but smelly washroom”
The location and the hotel itself were excellent, very close to the entrance of the underground mall. However, upon arrival there was a very unpleasant odour in the washroom close to the sink and bathtub area. I told reception about this issue, and the staff came into our washroom but insisted that there was no smell. It was hilarious that she had to put on an act and lied to our faces. I do not blame her because it was the weekend of the lunar New years, when all rooms would be occupied. The room service staff would leave the washroom door wide open after cleaning up my room everyday of my stay, as I am sure they are aware of the problem. If I recall correctly, my room was 1213; so if you happen to stay here, avoid that room and hopefully it is an isolated issue.
Reviewed March 02, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that you were satisfied with our convenient location. On the other hand, we regret to learn that we could not benefit from your full satisfaction. We value your feedback, which will assist us improving the need of our guests. As for the smell of the bathroom, we will clean up and repair it again and improve it. Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kyobashi once Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.2
Exceptional
April from Hong Kong
Family with young children
Triple Room Non-Smoking
Stayed 2 nights in February, 2018
Exceptional”
If they can relax the child age requirements to 12 for double or twin room, that will be better. The hotel has very limited triple room.
Reviewed February 27, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. Sorry, but we accept children up to 6 years old. Any further children will be the same as an adult. Please understand.We apologize for any inconvenience. Thank you once again, and we look forward to welcoming you again to the Mitsui Garden Hotel Kyobashi in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Bernard from Singapore
Solo traveler
Comfort Double Non-Smoking
Stayed 2 nights in February, 2018
Extremely excellent hotel”
Good service as always from Japan culture and rooms are design for ultimate comfort. Really good design taste and new facilities. Everything is clean and new. For those looking for a hotel stay nearby Ginza, look for this hotel for your next holidays.
Reviewed February 23, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are glad to hear that you were able to have a great stay with us. We hope you were also able to enjoy the historical location and great food as Tokyo. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
8.4
Excellent
Jane from Hong Kong
Family with teens
Triple Room Non-Smoking
Stayed 2 nights in February, 2018
Excellent”
location is good. Very close to metro and tokyo station.
Reviewed February 21, 2018
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
yenny from Indonesia
Group
Comfort Double Non-Smoking
Stayed 3 nights in February, 2017
Nice hotel”
Nice hotel, walking distance to tokyo station
Reviewed February 14, 2018
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are happy to know that you were able to leave with that impression. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan. Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
yenny from Indonesia
Group
Comfort Double Non-Smoking
Stayed 1 night in February, 2017
Nice hotel ”
Nice hotel with walking distance to tokyo station. Really enjoy staying here
Reviewed February 14, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. With reference to the location, our hotel is located in central Tokyo so that in location is convenient for not only business but also sightseeing. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Jane from Indonesia
Business traveler
Stayed 3 nights in January, 2018
Exceptional”
Very close to Tokyo Station, Friendly Staff, Good selection on breakfast. This hotel has no swimming pools, or gym, or hot tub, so very much business hotels
Reviewed February 13, 2018
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and high score for our services. We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. And we Instead of having no pool or gym, we focused on the service and location requirements of the staff. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
Sandra from Australia
Family with teens
Comfort Double Room Non-Smoking
Stayed 5 nights in February, 2018
Great second stay at mitsui Garden Hotel”
My daughter and I have been traveling around Japan and this is the second time we stayed at the Mitsui hotel. It is only a short walk to the train station which was what we were looking for as all our travelling has been done by train. It was very clean, very comfortable and the staff were so lovely. There is a laundry for guest to use on the 3rd floor which was great for us as we’ve been in Japan for a month. The rooms are on the small side but we were expecting that and there was enough room for the two of use it was also very quiet.
Reviewed February 12, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking time to provide us with your valuable comment. We are very proud to hear that our team took good care of you and we will share your lovely comments with them. We are happy to know that you were able to leave with that impression. And very pleased that you were impressed many point such as our room, staff services and location. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Katy from United Kingdom
Group
Comfort Double Non-Smoking
Stayed 3 nights in February, 2018
Great location and pleasant hotel ”
Great location. Friendly staff. Nice breakfast. No cons.
Reviewed February 11, 2018
Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking time to provide us with your valuable comment. We are very proud to hear that our team took good care of you and we will share your lovely comments with them. We are very glad to know that you were enjoyed during the stay with us. We will continue our effort to provide the best service to all our guests. And we are delighted to read that you were fully satisfied with your stay, appreciated our central location as well as the quality of our services. We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Agus from Australia
Group
Comfort Double Non-Smoking
Stayed 2 nights in January, 2018
perfect”
perfect
Reviewed February 03, 2018
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are pleased that you were pleased that you were impressed with Mitsui Garden Hotel Kyobashi. We are happy to know that you were able to leave with that impression. Again, we appreciate your precious comment.We are very looking forward to welcoming you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
9.6
Exceptional
THI from Australia
Family with young children
Comfort Double Non-Smoking
Stayed 5 nights in May, 2017
Location and brand new hotel ”
I've stayed here for 4 nights with my family of 3. It is short 5 mins walk to station. Many restaurants are close by in the area. The hotel is brand new and I can not fault anything about it. What you see in the picture is what you will get. The cleaning staff are extremely efficient and friendly. Thank-you. The only thing about the facility is the laundry area. There is always a long wait until someone finished their washing. If you don't need to wash your clothes than I would rate this hotel 10/10.
Reviewed February 03, 2018
Thank you for having visited at Mitsui Garden Hotel Kyobashi and for shearing other reviewers in detail. We are pleased to hear that you were fully satisfied with your stay, cleanliness of room, our convenient location and great food as Tokyo. As you mentioned, our hotel is located in the heart of Tokyo, historical and business district Kyobashi, within walking distance to the best restaurants, shopping area and public transportation. There are only two washing machines in the laundry room at the hotel. We apologize for what you waited to do the laundry. Thank you for doing a nice evaluation in spite of that. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi
10.0
Exceptional
Sukanya from Thailand
Family with teens
Moderate Twin Non-Smoking
Stayed 2 nights in January, 2018
Overall I would recommend this hotel ”
Limited variety of breakfast
Reviewed February 02, 2018
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and high score for our services. On the other hand, we are very sorry to hear that our breakfast did not meet your satisfactions. Our breakfast buffet of about 30 different dishes are prepared with locally grown vegetables and fresh ingredients. For your main dish, choose from a fluffy French toast made with local chicken eggs or a voluminous omelette with a melt in your mouth interior. However, we have addressed your comments to concerned department and shall discuss our menus with our Executive Chef. Again, thank you for your honest feedback and I truly hope that you can give us another opportunity at the Mitsui Garden Hotel Kyobashi. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Mitsui Garden Hotel Kyobashi