Excellent stay”

Nachana Haveli is one of the best places to stay when in Jaisalmer. It is located inside the citadel complex (but not inside the fort premises), provides a brilliant illuminated view of the golden fortress from the terrace, creates a rustic yet unique ambiance and offers brilliant food. We stayed at the suite located on the terrace, which had a sitting area and a bedroom; the bathroom was very spacious and the over all 'red' theme in the room creates an extremely unique surrounding. The hotel offers excellent food; one must definitely try Lal Maas and the Jungli Chicken that they prepare. Good breakfast spread too. The staff was extremely courteous and helpful and so was the hotel management. Highly recommended for a stay.

Ancient haveli with lots of character ”

memorable stay in this oasis from bustle (and hassle) of jaisalmer. we stayed in one of the suites on the roof of this ancient (but never completed) haveli: the rooms were extremely atmospheric, the bed with (somewhat dusty) drapes hung from the ceiling, one window overlooking the chowk and the little sitting room lit by electric light only. it literally only a few steps from the room to the hotel’s saffron restaurant. contrary to the experience of some other reviewers, we found the hotel service consistently helpful (but not overbearing), and were well looked after in the restaurant, which serves good food as well as having excellent views of the pretty mandir palace next door as well as of the fort.

Heritage haveli in superb location”

this small hotel is in a heritage haveli just outside the fort. the building is said to be more than 250 years old, and is constructed of stone blocks. the entry to the hotel is through a stone gate into a courtyard, which leads to two other courtyards around which the rooms are arranged. the rooms are large and have very high ceilings. modern plumbing and electricity make this hotel an excellent choice for those who would like to experience living in, and the architecture of, old havelis without having to forego modern amenities. however, the bed in one of our rooms was a bit eccentric. it was a built-in concrete platform that was almost the width of the room, making it a bit of a hazard to get in and out of without injury to shins. the roof-top restaurant serves good food at moderate prices in a great atmosphere. the location is unbeatable, with anything you want available within a radius of a few hundred metres, and all the attractions in the walled city and fort within walking distance. the best way to see the walled city is on foot, and this hotel makes it easy to do that. at the end of your walking tours, you can buy refreshments and other necessities in small stores just outside the hotel. this is a great place from which to experience the colour and life of the walled city.

a real haveli with original ambience”

The best part is the originality of the Haveli which is painstakingly and delicately maintained while ensuring all modern comforts like split air conditioners and sprawling washrooms and western style WCs. Property has 24x7 water and power and is located just beside the Golden Fort. The rooftop restaurants on the first floor offer a grand view of the Golden Fort. Staff is courteous and friendly, albeit slight un-professional maybe – which matched with the ambience of the hotel as against a highly smart and polished staff found in sleek modern business hotels. Relax like a Royal Guest here in all necessary comforts.

lovely hotel in great location”

I was so glad I chose Nachana Haveli because it was comfortable, beautiful surroundings, great service and perfect location.

Stay in Cozy Heritage Haveli”

Nachana Haveli is Genuine Heritage Haveli that offers excellent hospitality . It is owned by Royal Family Members who also happen to live in parts of the Haveli. The ambience is enchanting and takes you back in history. Restaurant is on Terrace and has got nice views in evening . Menu is varied and preparations are nice. Facilities need improvements / renovation . Perhaps there could be limitations if one tries to keep original heritage facilities intact . Yet it would be possible to improve upon few things that we experienced during our stay . The wooden bed was somewhat rickety and made noise while sitting,getting up or with little movements. The wardrobe was too narrow for width of a hanger , hence of no use. The electrical switchboards were not in good condition ( They appeared new ). Bath Linen ( Although Clean) appears to be due for replacement. The noises around the room get inside. Some kind of soundproofing would be helpful.

Pure romance!”

This Haveli, that belongs to the the cousin of the current Maharaja, is centrally located (do not miss a dinner at Saffron, the roof top restaurant) and the rooms (we saw three of them) are all individually decorated, with many personal touches that speaks of all your dreams of 1001 nights. The rooms have 5 meter high (15 feet) stone ceilings, with curtains, beds and everything else curated in a lovely way. The bathroom was enormous with both a bathtub and a shower stall. Flower pots abound and all the inner patios are like oasis of lush green in a desert city. This was the hotel with the most style (in an indian/arabic way) of my whole trip. A quick ride by tuc-tuc will take you to the fort's main (only) plaza.

Nachana Haveli - very disappointing”

This hotel has the potential to be one of the best in Jaisalmer, but it is not. The lack of cleanliness was a major disappointment. We had a large room off of the roof terrace, which on first inspection, looked good. It was only when we looked more closely that we realised just how grubby some of the recesses were. This poor impression was compounded in the restaurant where the level of cleanliness was just not up to it. The staff were excellent but were, I believe, operating against a backdrop of very limited investment (of interest as much as funding) from the owners. We also had an electrical fire in our room, which was heralded by a loss of power in the bathroom and the smell of burning and noise of arcing. The problem, a socket in the main bedroom, was quickly blackened by the sparking and smoke. The receptionist (who seemed to be in charge of the entire hotel), quickly got an electrician who rewired it and declared it safe - I was not convinced. Go elswhere

Lovely hotel, excellent service”

We stayed in the suite - nice cozy rooms with a haveli touch. The common areas were very good. Love the swings! Great location. The only con was the restaurant Saffron - quite average as opposed to pricing and reviews, and was located too close to our room.

Amazing building & location, disgraceful food.”

The hotel itself is amazing, it looks like an old British film set and has nice antique furnishings, big bathrooms and a comfortable bed. The front desk staff were super helpful, they let us check in early and were very knowledgeable about the local area. On the roof there is a huge restaurant called 'Saffron' which according to guidebooks was supposed to be great. We sat down for dinner and read through the amazing menu only to have two of the worst meals we have had in almost a month of traveling India come out. We purchased a second bottle of water from the restaurant and it just didn't taste quite right, after confronting the waiter he admitted to selling us tap water in a mineral water bottle. He opened the first bottle in front of us and we let our guard down for the first time on the trip, we both got sick and lost a day of exploration around the beautiful town. Most of the shops around the hotel try to sell you refilled bottled water and the plastic seals look quite real so be careful, we just didn't think you would have to be so careful in such a nice restaurant. Very disappointing.

Room for improvement”

We were surprise by the location and the set up is this hotel. Impreseds by the decoration which was in keeping of the style of the period. Everything (sight seeing) are within walking distance from the hotel. However, staff are not train properly and the management need to improve to make this hotel a more comfortable stay. We stayed 2 nights, room was not made up after the 1st night's stay. No soap holder Hot water need time to warm up. Laundry service took a long time to be ready. Chair cushions dirty with bird poo in courtyard. It was such la ovely courtyard. Complimentary water bottle suppose to be there but missing. Order tea for room took a long time to be delivered. Staff need training definitely

Authentic, beautiful and tasty”

We only stayed for one night but he hotel staff were amazingly friendly and helpful. We booked the suite which was located at rooftop level. Plenty for room, great bathroom, soft beds and great details in the decoration. Flexible with checkout which was great since we arrive very early morning (came in with the 6 am train)

Hidden gem...excellent staff...great views!”

First off, this hotel is right in the city, and once you are there—it is a bit like being in your own palace. The rooms are very nice, excellent new bathrooms and the AC was great. The main hotel staff is first-rate! The restaurant is a little slow, so be patient.

Perfect location, romantic atmosphere”

This hotel is a very good starting point for all sightseeing acitivities. We had a very romantic and quiet room at the rooftop and also liked the good rooftop restaurant as well as the beautiful entrance area. Staff is friendly and helpful and created a good atmosphere.

nice stay in an ancient haveli fully made of stone”

we stayed two nights with two couples of friends. Each room is different as in all ancient havelis. Ours was facing an internal courtyard where we could have a drink in the evening or simòly sit out to read. Rooms had air con and working bathrooms so we could sleep well and recover well from hot days outside. Personnel was nice and the overall atmosphere is unforgettable.

Comfortable old haveli”

Hotel dans un viel haveli, bien situé prés des remparts, un décor trés soigné et une bonne cuisine servie sur une superbe terrasse

Amazing place!”

Great room but a bit dusty. Great ambiance. Good food in restaurant Saffron. Boiler is too small for the bath so not possible to have a hot bath. Apart from that great! Highly recommend this place.

Great traditional Haveli ”

Situated within a 10 min walk of the city gates in a bazaar type area, this is a good opportunity to stay in a wonderfully traditional Haveli offering tranquil surroundings, and clean, comfortable and quirky rooms. They are not luxurious and aspects of them are basic, but overall represent good value for money, especially during off season when we went.

an awful experience”

we spent three nights at nachana haveli during our three month trip through india and it was by far the worst experience we had. the rooms are dank, dirty and without natural light, the price is disproportionately higher than other hotels in jaisalmer and the staff (especially at the front desk) are incredibly rude. no doubt, if you’ve read the guide to india, this review might seem confusing. about the wonderful rooms, the incredible service and the ability to ‘hang with friendly and hip elite’. but then the reviews don’t seem consistent with this. if you, like us, are usually more inclined to believe a guidebook’s review (occasionally varying) comments, then please, learn from our mistake. we can’t explain affection for this place, except perhaps that everything has changed since they have been there. it really is awful. the rooms are old, dirty and entirely without windows. the location isn’t convenient (there are places far closer and nicer to the fort that you can choose, even if you’re unwilling - as we were - to stay in the sadly decaying fort). the staff are rude and are constantly trying to sell you onto their camel tours, but not every time you come back to your hotel from a walk) and, worse, get ruder still when you tell them you’re not interested in a camel tour. the restaurant upstairs has a travelling band that doesn’t play any music. they literally just click and clap menacingly at your table, getting closer and closer until they are hovering above you. they don’t have instruments - they just click and clap aggressively until you give them enough money for them to go and harass other diners. and despite complaints from numerous tables, the staff stood by and watched. at least they were having a good time. please, do yourself a favour and avoid this place.

Very nice hotel”

The hotel was very nice, well located and the room was beautiful. However, we had a hot water issue in the morning and the hotel staff was not very pro-active about it... but hot water can often be an issue in India!