Novotel Den Haag City Centre

Hofweg 5-7, City Center, The Hague, Netherlands, 2511 AA
Novotel Den Haag City Centre
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Superior Room with 1 Double bed and Sofa - View Novotel Den Haag City Centre
Lobby Novotel Den Haag City Centre
Interior view Novotel Den Haag City Centre
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8.2
Excellent
/10
(1042 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Binnenhof & Ridderzaal (Inner Court & Hall of the Knights)50 m
  • Mauritshuis Museum260 m
  • Escher in het Paleis Museum590 m
  • Panorama Mesdag990 m
  • Peace Palace1.47 km
  • Gemeentemuseum Den Haag2.49 km
  • Madurodam2.55 km
  • Japanese Garden2.69 km
  • Louwman Museum The Hague3.54 km
  • Pier and Promenade3.81 km
  • Highlights and ratings

    4-star Hotel
    Free Wi-Fi
    "The staff member at reception gave me a very friendly and professional welcome."
    Fokkina - 09 February 2017
    Exceptional reputation
    Recommended by 100% of guests
    Excellent service
    8.2 rating for service
    Excellent cleanliness
    8.1 rating for cleanliness
    Very good facilities on premise
    7.7 facilities on premise
    • 880 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Property ranking|Compared to 425 The Hague properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    7.7/10
    Value for money score
    7.5/10
    Service score
    8.2/10
    Better than
    99
    %
    of The Hague properties
    Better than
    98
    %
    of The Hague properties
    Better than
    96
    %
    of The Hague properties
    Better than
    96
    %
    of The Hague properties
    Value for money7.5
    Distance to city center0.1 km
    Location rating9.3
    Nearest airportRotterdam The Hague Airport (RTM)
    Distance to airport16.6 km

    Rooms available at Novotel Den Haag City Centre

    7.7
    Very good
    Room comfort & quality
    Superior Room with 1 Double bed and Sofa
    Superior Room with 1 Double bed and Sofa
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Executive Room with 1 Double Bed and Sofa
    Executive Room with 1 Double Bed and Sofa
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Executive Double Room with Sofa Bed (3 Adults)
    Executive Double Room with Sofa Bed (3 Adults)
    ...
      Enter dates to see prices
      Superior Double Bed
      Superior Double Bed
      ...
      • Separate shower/bathtub
      Enter dates to see prices
      Double Executive
      Double Executive
      ...
      • Shower and bathtub
      Enter dates to see prices
      Superior Double Bed
      Superior Double Bed
      ...
        Enter dates to see prices
        Room Assigned on Arrival
        Room Assigned on Arrival
        ...
        • Separate shower/bathtub
        Enter dates to see prices
        Standard Double
        Standard Double
        ...
        • Shower
        Enter dates to see prices
        Suite - Double - Superior - Sofa
        Suite - Double - Superior - Sofa
        ...
          Enter dates to see prices
          Superior Suite with 1 double bed and sofa ( Breakfast ) ( Breakfast )
          Superior Suite with 1 double bed and sofa ( Breakfast ) ( Breakfast )
          ...
            Enter dates to see prices
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            More about Novotel Den Haag City Centre

            More about Novotel Den Haag City Centre

            Description

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            Most talked about facilities

            Breakfast
            3 mentions
            Food & Dining
            1 mention
            Beach
            1 mention
            Internet
            1 mention

            What they offer

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Novotel Den Haag City Centre from real guests

            Overall rating
            8.2
            Excellent
            From 1042 reviews
            Provided by verified guests of
            Agoda Reviews (58)Booking.com Reviews (984)
            Rating via Agoda8.1
            /
            10
            Cleanliness8.1
            Facilities7.7
            Location9.3
            Room comfort and quality7.7
            Service8.2
            Value for money7.5
            High score for The Hague
            Rating
            9+ Exceptional (8)
            8-9 Excellent (7)
            7-8 Very Good (8)
            6-7 Good (8)
            <6 Below Expectation (4)
            Time of the year
            Mar - May (7)
            Jun - Aug (12)
            Sep - Nov (6)
            Dec - Feb (10)
            All guests (58)
            All languages
            Showing 35 verified guest comments
            12
            8.4
            Excellent
            Syau from Malaysia
            Couple
            Superior Room with 1 Double bed and Sofa
            Stayed 1 night in October, 2019

            Convenient location and nice room”

            The hotel located right at the Passage shopping place. It is convenient to walk to most of the famous places. The room is comfortable

            Reviewed October 26, 2019
            10.0
            Exceptional
            MOHAMMAD from Brunei Darussalam
            Couple
            Superior Room with 1 Double bed and Sofa
            Stayed 1 night in February, 2019

            Really Wonderful..!!”

            Everything wonderful.. Transport, Food and Shopping close by.. Just what we wanted..

            Reviewed February 27, 2019
            9.6
            Exceptional
            Fokkina from United Kingdom
            Solo traveler
            Superior Room with 1 Double bed and Sofa
            Stayed 1 night in February, 2017

            Overnight stay”

            The staff member at reception gave me a very friendly and professional welcome. I have stayed at Novotel hotels in the UK and so was familiar with the design and layout of the room. I would definitely be happy to stay here again.

            Reviewed February 09, 2017
            7.6
            Very good
            Sri from Germany
            Couple
            Stayed 1 night in June, 2016

            Very good location”

            Very good location and good breakfast

            Reviewed June 07, 2016
            8.0
            Excellent
            Sidartawan from Indonesia
            Family with young children
            Stayed 3 nights in May, 2015

            came there with my wife abd grandson and they just”

            good location, clean and friendly staff
            Reviewed May 23, 2015
            7.3
            Very good
            GEMMA from United Kingdom
            Business traveler
            Stayed 1 night in October, 2014

            Good but overpriced”

            Excellent location, good breskfast, comfortable

            Everything went well and reception staff very helpful. Room was a strange layout with toilet on the corridor, quite far from the bathroom which I personally find unhygienic . Location excellent but thought room was overpriced

            Reviewed October 03, 2014
            6.3
            Good
            Sakuna from Thailand
            Solo traveler
            Stayed 3 nights in May, 2014

            nice comfortable room but clean-less”

            nice comfortable room, in the city, near tram station
            Reviewed May 28, 2014
            6.0
            Jenny from Canada
            Business traveler
            Stayed 3 nights in December, 2013

            centrally located, comfortable room”

            centrally located, comfortable room, helpful services

            the building is quite old, but i'd say it is very convenient due to its location, bus and train stations are near by, walk distance to shopping malls. Receptionists are friendly and helpful.

            Reviewed December 27, 2013
            6.0
            Jenny from Canada
            Business traveler
            Stayed 3 nights in December, 2013

            City area”

            in main city area....bus and train near by

            the building is quite old, but i'd say it is very convenient due to its location, bus and train stations are near by, walk distance to shopping malls. Receptionists are friendly and helpful.

            Reviewed December 27, 2013
            8.7
            Excellent
            Ann from United Kingdom
            Family with teens
            Stayed 2 nights in December, 2013

            Great city break with family and friends. ”

            Staff, large comfortable room,central location

            From the moment we arrived we felt ' looked after' It was the relaxed atmosphere , excellent staff and it's central location that made us wish we could stay longer and we will definitely return.

            Reviewed December 11, 2013
            9.3
            Exceptional
            Fedor from Belarus
            Couple
            Stayed 2 nights in May, 2013

            Excellent break out from a daily routine”

            location, access to the tram, friendly stuff

            The very central location in Hague with less than 5 min. walk to all major landmarks and perfect local restaurants. Tram stop in front of hotel door with easy ride to Delft, North sea and city museums. Perfect location for weekend in Hague!

            Reviewed May 14, 2013
            8.0
            Excellent
            Chiok from Malaysia
            Couple
            Stayed 1 night in February, 2013

            Centrally located, friendly staff, enjoyable stay”

            Location, friendly staffs

            We had a little adventure while driving to this hotel due to a detour for road construction. The hotel is located centrally in the city, within close proximity to shopping areas, restaurants and attractions. It is connected to a shopping passage. It offers private parking however, the garage is very small and space are limited. We had to turn to the back of the hotel and drive into a lift in order to get into the garage. The road is narrow and was difficult to maneuver if you have a larger car. There is also no lift from the basement car park to the lobby or rooms. We had to carry our luggage up to the lobby, then take the lift to our room. This could be a problem if you have heavy or many luggages. Having said that, the staff were friendly and helpful. They offered us an upgrade to executive room with additional 20euros. We got a larger room with view of the buitenhof, extra amenities, bathrobes, a Nesspresso machine, bottle of drinking water, etc... We took it and were pleased with the room and extras provided. Room is clean, bed and pillows are comfortable, shower isn't large but sufficient for us. The toilet is separated from the bath, so we had to walk around to the bath to wash our hands each time after using the toilet. We had not take the breakfast so couldn't comment about the food. Overall, we enjoyed our stay at the Novotel and would stay here again if we visit Den Haag.

            Reviewed February 25, 2013
            9.3
            Exceptional
            Michael from United States
            Business traveler
            Stayed 4 nights in December, 2012

            Great location that is close to everything”

            location next to the attractions while still being close to office

            Love this hotel. Everyone is really nice and even offered to lock up my rental bike in the storage room overnight. Wifi can be weak depending on what room you are in, but that is typical. Key cards seem to get wiped quite often though for some reason. Always make sure it works in the elevator before going up to your room to save yourself a trip up and down for a new card.

            Reviewed December 10, 2012
            10.0
            Exceptional
            Michael from United States
            Business traveler
            Stayed 5 nights in August, 2012

            "Lovely hotel and service with a smile"”

            Location Location Location

            Central location to everything there is to do in Den Haag. Love this place.

            Reviewed September 03, 2012
            9.3
            Exceptional
            David from Belgium
            Couple
            Stayed 2 nights in May, 2012

            Superb location with very friendly staff”

            Location in the heart of the city centre. Literally pop in and out of the hotel to drop off your shopping bags!

            We stayed here for 2 nights on a weekend trip with friends and really enjoyed the hotel. The room was smallish but well equipped, with a sofa, queen size bed and bathroom. Everything new and clean... Great breakfast buffet with everything you would expect - pancakes, sausages, bacon, freshly baked croissants, fruits, bread, ... If we ever go back to Den Haag on another trip we'll pick the Novotel again.

            Reviewed May 16, 2012
            8.0
            Excellent
            JEFFERY from Canada
            Couple
            Stayed 3 nights in April, 2012

            Centrally located with great access to shopping”

            Right in the heart of the city, very convenient

            Novotel was good except for the rather unfriendly housekeeping staff. They were rather unfriendly, knocked on our door at 11am complaining to us that if we didn't leave the room by 12, our room would not get cleaned. This rude and unfriendly attitude was repeated again the next day when we were checking out.

            Reviewed April 09, 2012
            8.0
            Excellent
            William
            Couple
            Stayed 2 nights in March, 2012

            Does the job in a good location”

            Nice bathroom.

            having not been in the hague for 28 years we spent a couple of nights based at this hotel. excellent central location, only 5 mins walk from the plein, clean quiet rooms, and neat bathroom. had the "quick" breakfast option one morning, otherwise ate out. not much of a view from our mid level room. on day of check out the trains to schiphol were not running (a technical fault, not a strike!) but the hotel desk were able to arrange a taxi at a very good rate to get us to the airport on time. will stay there again, hopefully sooner than 28 years from now.

            Reviewed April 05, 2012
            9.0
            Exceptional
            Michael from United States
            Business traveler
            Stayed 7 nights in December, 2011

            Clean Modern Hotel with a great location”

            Location, Location, Location

            Not always my first choice, but it was this time due to pricing and the location can't be beat. They even offered to lock up our bikes in a secure room each night, not that anything happened to them on the sidewalk. Always someone at the front desk to help with whatever needed attention. Maid service was a little lacking as you could tell that they did not always vacuum.

            Reviewed December 21, 2011
            8.3
            Excellent
            Michael from United States
            Business traveler
            Stayed 7 nights in July, 2011

            Great location. Easy Tram access to the beach”

            Location

            It was fairly hot and the beach is only a quick ride down the Tram line. The staff offered recommendations for dining and nightlife as well that turned out to be great.

            Reviewed December 21, 2011
            9.0
            Exceptional
            Febrina from Indonesia
            Solo traveler
            Stayed 2 nights in July, 2011

            Perfect hotel in the heart of Den Haag”

            Hotel which offers excellent facilties and affordable

            this novotel den haag is just 15 minutes from the central station. the location is just in the heart of den haag. we really love this hotel, as since this hotel is surrounded by lots of cafes and restaurants, as well as the shops, and most importantly all the landmarks are within walking distance. the room was simply my style. enough space and colorful. the bfast was just perfect. with the price offered by agoda, this hotel is the best for value and quality.

            Reviewed July 19, 2011
            12

            Reviews of Novotel Den Haag City Centre from real guests

            Overall rating
            8.2
            Excellent
            From 1042 reviews
            Provided by verified guests of
            Agoda Reviews (58)Booking.com Reviews (984)
            Rating via Agoda8.1
            /
            10
            Cleanliness8.1
            Facilities7.7
            Location9.3
            Room comfort and quality7.7
            Service8.2
            Value for money7.5
            High score for The Hague
            Rating
            9+ Exceptional (8)
            8-9 Excellent (7)
            7-8 Very Good (8)
            6-7 Good (8)
            <6 Below Expectation (4)
            Time of the year
            Mar - May (7)
            Jun - Aug (12)
            Sep - Nov (6)
            Dec - Feb (10)
            All guests (58)
            All languages
            Showing 35 verified guest comments
            12
            8.4
            Excellent
            Syau from Malaysia
            Couple
            Superior Room with 1 Double bed and Sofa
            Stayed 1 night in October, 2019

            Convenient location and nice room”

            The hotel located right at the Passage shopping place. It is convenient to walk to most of the famous places. The room is comfortable

            Reviewed October 26, 2019
            10.0
            Exceptional
            MOHAMMAD from Brunei Darussalam
            Couple
            Superior Room with 1 Double bed and Sofa
            Stayed 1 night in February, 2019

            Really Wonderful..!!”

            Everything wonderful.. Transport, Food and Shopping close by.. Just what we wanted..

            Reviewed February 27, 2019
            9.6
            Exceptional
            Fokkina from United Kingdom
            Solo traveler
            Superior Room with 1 Double bed and Sofa
            Stayed 1 night in February, 2017

            Overnight stay”

            The staff member at reception gave me a very friendly and professional welcome. I have stayed at Novotel hotels in the UK and so was familiar with the design and layout of the room. I would definitely be happy to stay here again.

            Reviewed February 09, 2017
            7.6
            Very good
            Sri from Germany
            Couple
            Stayed 1 night in June, 2016

            Very good location”

            Very good location and good breakfast

            Reviewed June 07, 2016
            8.0
            Excellent
            Sidartawan from Indonesia
            Family with young children
            Stayed 3 nights in May, 2015

            came there with my wife abd grandson and they just”

            good location, clean and friendly staff
            Reviewed May 23, 2015
            7.3
            Very good
            GEMMA from United Kingdom
            Business traveler
            Stayed 1 night in October, 2014

            Good but overpriced”

            Excellent location, good breskfast, comfortable

            Everything went well and reception staff very helpful. Room was a strange layout with toilet on the corridor, quite far from the bathroom which I personally find unhygienic . Location excellent but thought room was overpriced

            Reviewed October 03, 2014
            6.3
            Good
            Sakuna from Thailand
            Solo traveler
            Stayed 3 nights in May, 2014

            nice comfortable room but clean-less”

            nice comfortable room, in the city, near tram station
            Reviewed May 28, 2014
            6.0
            Jenny from Canada
            Business traveler
            Stayed 3 nights in December, 2013

            centrally located, comfortable room”

            centrally located, comfortable room, helpful services

            the building is quite old, but i'd say it is very convenient due to its location, bus and train stations are near by, walk distance to shopping malls. Receptionists are friendly and helpful.

            Reviewed December 27, 2013
            6.0
            Jenny from Canada
            Business traveler
            Stayed 3 nights in December, 2013

            City area”

            in main city area....bus and train near by

            the building is quite old, but i'd say it is very convenient due to its location, bus and train stations are near by, walk distance to shopping malls. Receptionists are friendly and helpful.

            Reviewed December 27, 2013
            8.7
            Excellent
            Ann from United Kingdom
            Family with teens
            Stayed 2 nights in December, 2013

            Great city break with family and friends. ”

            Staff, large comfortable room,central location

            From the moment we arrived we felt ' looked after' It was the relaxed atmosphere , excellent staff and it's central location that made us wish we could stay longer and we will definitely return.

            Reviewed December 11, 2013
            9.3
            Exceptional
            Fedor from Belarus
            Couple
            Stayed 2 nights in May, 2013

            Excellent break out from a daily routine”

            location, access to the tram, friendly stuff

            The very central location in Hague with less than 5 min. walk to all major landmarks and perfect local restaurants. Tram stop in front of hotel door with easy ride to Delft, North sea and city museums. Perfect location for weekend in Hague!

            Reviewed May 14, 2013
            8.0
            Excellent
            Chiok from Malaysia
            Couple
            Stayed 1 night in February, 2013

            Centrally located, friendly staff, enjoyable stay”

            Location, friendly staffs

            We had a little adventure while driving to this hotel due to a detour for road construction. The hotel is located centrally in the city, within close proximity to shopping areas, restaurants and attractions. It is connected to a shopping passage. It offers private parking however, the garage is very small and space are limited. We had to turn to the back of the hotel and drive into a lift in order to get into the garage. The road is narrow and was difficult to maneuver if you have a larger car. There is also no lift from the basement car park to the lobby or rooms. We had to carry our luggage up to the lobby, then take the lift to our room. This could be a problem if you have heavy or many luggages. Having said that, the staff were friendly and helpful. They offered us an upgrade to executive room with additional 20euros. We got a larger room with view of the buitenhof, extra amenities, bathrobes, a Nesspresso machine, bottle of drinking water, etc... We took it and were pleased with the room and extras provided. Room is clean, bed and pillows are comfortable, shower isn't large but sufficient for us. The toilet is separated from the bath, so we had to walk around to the bath to wash our hands each time after using the toilet. We had not take the breakfast so couldn't comment about the food. Overall, we enjoyed our stay at the Novotel and would stay here again if we visit Den Haag.

            Reviewed February 25, 2013
            9.3
            Exceptional
            Michael from United States
            Business traveler
            Stayed 4 nights in December, 2012

            Great location that is close to everything”

            location next to the attractions while still being close to office

            Love this hotel. Everyone is really nice and even offered to lock up my rental bike in the storage room overnight. Wifi can be weak depending on what room you are in, but that is typical. Key cards seem to get wiped quite often though for some reason. Always make sure it works in the elevator before going up to your room to save yourself a trip up and down for a new card.

            Reviewed December 10, 2012
            10.0
            Exceptional
            Michael from United States
            Business traveler
            Stayed 5 nights in August, 2012

            "Lovely hotel and service with a smile"”

            Location Location Location

            Central location to everything there is to do in Den Haag. Love this place.

            Reviewed September 03, 2012
            9.3
            Exceptional
            David from Belgium
            Couple
            Stayed 2 nights in May, 2012

            Superb location with very friendly staff”

            Location in the heart of the city centre. Literally pop in and out of the hotel to drop off your shopping bags!

            We stayed here for 2 nights on a weekend trip with friends and really enjoyed the hotel. The room was smallish but well equipped, with a sofa, queen size bed and bathroom. Everything new and clean... Great breakfast buffet with everything you would expect - pancakes, sausages, bacon, freshly baked croissants, fruits, bread, ... If we ever go back to Den Haag on another trip we'll pick the Novotel again.

            Reviewed May 16, 2012
            8.0
            Excellent
            JEFFERY from Canada
            Couple
            Stayed 3 nights in April, 2012

            Centrally located with great access to shopping”

            Right in the heart of the city, very convenient

            Novotel was good except for the rather unfriendly housekeeping staff. They were rather unfriendly, knocked on our door at 11am complaining to us that if we didn't leave the room by 12, our room would not get cleaned. This rude and unfriendly attitude was repeated again the next day when we were checking out.

            Reviewed April 09, 2012
            8.0
            Excellent
            William
            Couple
            Stayed 2 nights in March, 2012

            Does the job in a good location”

            Nice bathroom.

            having not been in the hague for 28 years we spent a couple of nights based at this hotel. excellent central location, only 5 mins walk from the plein, clean quiet rooms, and neat bathroom. had the "quick" breakfast option one morning, otherwise ate out. not much of a view from our mid level room. on day of check out the trains to schiphol were not running (a technical fault, not a strike!) but the hotel desk were able to arrange a taxi at a very good rate to get us to the airport on time. will stay there again, hopefully sooner than 28 years from now.

            Reviewed April 05, 2012
            9.0
            Exceptional
            Michael from United States
            Business traveler
            Stayed 7 nights in December, 2011

            Clean Modern Hotel with a great location”

            Location, Location, Location

            Not always my first choice, but it was this time due to pricing and the location can't be beat. They even offered to lock up our bikes in a secure room each night, not that anything happened to them on the sidewalk. Always someone at the front desk to help with whatever needed attention. Maid service was a little lacking as you could tell that they did not always vacuum.

            Reviewed December 21, 2011
            8.3
            Excellent
            Michael from United States
            Business traveler
            Stayed 7 nights in July, 2011

            Great location. Easy Tram access to the beach”

            Location

            It was fairly hot and the beach is only a quick ride down the Tram line. The staff offered recommendations for dining and nightlife as well that turned out to be great.

            Reviewed December 21, 2011
            9.0
            Exceptional
            Febrina from Indonesia
            Solo traveler
            Stayed 2 nights in July, 2011

            Perfect hotel in the heart of Den Haag”

            Hotel which offers excellent facilties and affordable

            this novotel den haag is just 15 minutes from the central station. the location is just in the heart of den haag. we really love this hotel, as since this hotel is surrounded by lots of cafes and restaurants, as well as the shops, and most importantly all the landmarks are within walking distance. the room was simply my style. enough space and colorful. the bfast was just perfect. with the price offered by agoda, this hotel is the best for value and quality.

            Reviewed July 19, 2011
            12
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            Novotel Den Haag City Centre
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            • Exceptional location
            • Binnenhof & Ridderzaal (Inner Court & Hall of the Knights)
            • Den Haag Centraal Railway Station is within 0.88 km