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Novotel Ha Long Bay Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

160 Ha Long Road, Bai Chay Ward, Ha Long, Hạ Long, Vietnam, 200000

Highlights

Ideal location

- Walking distance to Bãi Cháy Beach, Sun World/Sun Park and the cable c...

The hotel is located right in the heart of Bai Chay.
Top value

- Many guests find the hotel good value for money, citing reasonable pri...

And the prices were for once in htls great 👍
Great view

View of the beach
Great food & dining

Love the space, food and sophistication of this hotel.

Affordable price with good amenities and friendly staff.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Airport transfer

About us

Bayfront Novotel Ha Long Bay for two: bay-facing balconies, infinity rooftop pool & jacuzzi with panoramic limestone-karst views, skybar, beach access, modern interiors, plus bubble shows, DIY crafts and themed pool parties. Perfect for two, this bayside hotel near UNESCO-listed Ha Long karsts offers comfortable rooms with A/C, free Wi‑Fi and en suite showers; select rooms include a private balcony or terrace with bay or ocean views. Relax by the sparkling pool, enjoy craft cocktails at the stylish bar, join curated local tours or grab a takeaway breakfast for a day on the water. Sun World Ha Long Park, Dragon Park and Bai Chay Commercial Center are minutes away for shopping, dining and waterfront fun. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Hạ Long every 2 minutes on Agoda.com
  • Nice Hotel, good staff, good breakfast, good swimming pool.
    THIAGU
    Malaysia
  • The rooms were so beautifully designed I was speechless.
    Danny
    United Kingdom
  • Excellent stay with exceptional amenities and staff service
    Bui
    Vietnam
  • Good modern hotel with quality contemporary asian decor
    Peter
    United Kingdom
  • Got room upgrade and price point and comfort is great.
    Stanley
    Singapore
See map

8.7Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Bai Chay Bridge
2.7 km
Dong Thien Cung
5.1 km
Dau Go Gotto
5.4 km
Hon Ga Choi Island
7.0 km
Soi Sim Island
11.8 km
Closest landmarks
Quảng trường Mặt Trời
380 m
Castaway Island
440 m
Bai Chay Beach
580 m
Núi Bãi Cháy
750 m
Sun World Ha Long Complex
880 m

Good to know

Value for money8.3
Distance to city center1.0 km
Location rating8.7
Nearest airportCat Bi International Airport (HPH)
Distance to airport36.0 km

Select your room

Image 1 of 12

Executive Bay view with 1 King size bed

42 m²/452 ft²
Max 4 adults
1 king bed

8.4

Excellent

Room comfort and quality
Ocean view
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Superior Bay view with 2 Single Size beds

32 m²/344 ft²
Max 4 adults
2 single beds
Ocean view
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Superior Bay view with 1 King Size bed

32 m²/344 ft²
Max 4 adults
1 king bed

8.3

Excellent

Room comfort and quality
Bay view
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Standard Room with 2 Single Size Beds

32 m²/344 ft²
Max 4 adults
2 single beds

8.6

Excellent

Room comfort and quality
Mountain view
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Junior King Suite

60 m²/646 ft²
Max 4 adults
1 king bed
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Standard Room with 1 King Size bed

32 m²/344 ft²
Max 4 adults
1 king bed
Preferred by Couples

8.6

Excellent

Room comfort and quality
Mountain view
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Deluxe Bay View with 1 king size bed

32 m²/344 ft²
Max 4 adults
1 king bed
Bay view
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Deluxe Bay View with 2 single size beds

32 m²/344 ft²
Max 4 adults
2 single beds
Bay view
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Deluxe King Room with Bay View

32 m²/344 ft²
Max 4 adults
1 double bed
Sea view
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Superior Room with 2 single beds, with Balcony

Max 4 adults
2 single beds
Gulf view

Frequently asked questions

Yes! Novotel Ha Long Bay Hotel provides laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Yes! Novotel Ha Long Bay Hotel features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

While on holiday with your family, your kids can also discover the fun in sports and recreation facilities available at Novotel Ha Long Bay Hotel which include kids pool and kids club.

Novotel Ha Long Bay Hotel's policy pertaining to children's bedding considers guests age 16 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Novotel Ha Long Bay Hotel has a total of 11 floors.

Verified past guests that have stayed at Novotel Ha Long Bay Hotel had an average nightly stay of 1 night at this property.

Verified couple travelers that have stayed at this property have given Novotel Ha Long Bay Hotel an average rating of 8.5. You can look up on more in depth customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Novotel Ha Long Bay Hotel is situated within Ha Long, which makes it suitably close to natural scenery including Bai Tho Mountain and Hon Ga Choi Island.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

The closest airport to Novotel Ha Long Bay Hotel is Cat Bi International Airport, 36.0 km away.

Wake up to an exceptional continental and buffet breakfast at Novotel Ha Long Bay Hotel. Guests can enjoy breakfast offered with an additional charge of 425000 VND for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

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More about Novotel Ha Long Bay Hotel

More about Novotel Ha Long Bay Hotel

Experience Comfort and Convenience at Novotel Ha Long Bay Hotel

Nestled just a kilometer from the vibrant heart of Hạ Long City, Novotel Ha Long Bay Hotel offers an ideal blend of modern luxury and scenic beauty. Built in 2008, this elegant hotel features 225 well-appointed rooms designed to provide guests with a relaxing and memorable stay. Whether you're here for leisure or business, the hotel's prime location makes exploring the stunning bay and surrounding attractions effortless, with just a 53-minute drive to the airport for your convenience.

Endless Entertainment at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel offers a wide range of entertainment facilities to ensure a memorable and enjoyable stay for its guests. With a variety of options available, there is something for everyone to enjoy. For those who love to shop, the hotel features a selection of shops where guests can indulge in some retail therapy. Whether you're looking for souvenirs to take home or need to pick up any essentials, the gift/souvenir shop has got you covered. If you're in the mood for a refreshing drink or a lively atmosphere, head to the bar where you can unwind with your favorite cocktail or enjoy a game of pool with friends. The bar offers a vibrant ambiance and a wide selection of beverages to suit every taste. For those who prefer to relax outdoors, the hotel's garden provides a tranquil oasis where guests can soak up the sun or enjoy a leisurely stroll. Take in the beautiful surroundings and breathe in the fresh air as you unwind and rejuvenate. Additionally, the shared lounge/TV area is the perfect place to gather with fellow travelers and catch up on your favorite shows or watch a movie together. The comfortable seating and cozy atmosphere make it an ideal spot to relax and socialize. With these fantastic entertainment facilities, Novotel Ha Long Bay Hotel ensures that guests have plenty of options to keep themselves entertained throughout their stay.

Stay Active and Energized at Novotel Ha Long Bay Hotel's Sports Facilities

At Novotel Ha Long Bay Hotel, we understand the importance of staying active and energized during your stay. That's why we offer a range of top-notch sports facilities to cater to your fitness needs. Our state-of-the-art fitness center is equipped with modern exercise machines and equipment, allowing you to maintain your workout routine even while traveling. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to stay in shape. Best of all, access to our fitness center is complimentary for all guests, ensuring that you can prioritize your health and well-being without any additional cost. If you prefer to soak up the sun while working out, our outdoor pool is the perfect spot for you. Take a refreshing dip in the crystal-clear waters or swim a few laps to get your heart rate up. After your swim, head over to our poolside bar, where you can enjoy a refreshing drink or a light snack while basking in the beautiful views of Ha Long Bay. Our poolside bar offers a variety of beverages and snacks to keep you hydrated and fueled throughout your workout session. With our fantastic sports facilities, including a fitness center, outdoor pool, and poolside bar, Novotel Ha Long Bay Hotel ensures that you can stay active and energized during your stay. Whether you're a fitness enthusiast or simply looking to unwind, our sports facilities provide the perfect setting for you to relax, rejuvenate, and enjoy your time in Hạ Long, Vietnam.

Convenience Facilities at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks in the comfort of their own rooms at any time of the day. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and freshened up during their stay. Additionally, the safety deposit boxes offer a secure place for guests to store their valuables, providing peace of mind throughout their stay. The concierge service at Novotel Ha Long Bay Hotel is available to assist guests with any inquiries or requests they may have. Whether it's arranging transportation, booking tours, or providing recommendations for local attractions, the knowledgeable staff is always ready to help. Wi-Fi is available in public areas, allowing guests to stay connected and easily access information online. For smokers, there is a designated smoking area where they can enjoy their cigarettes without inconveniencing others. In addition to these facilities, Novotel Ha Long Bay Hotel offers free Wi-Fi in all rooms, ensuring guests can stay connected and productive throughout their stay. The hotel also provides dry cleaning services, making it convenient for guests to have their clothes cleaned and pressed. Express check-in/check-out services are available, allowing guests to save time and start enjoying their stay right away. Luggage storage is also provided, allowing guests to securely store their belongings before check-in or after check-out. Finally, the daily housekeeping service ensures that rooms are kept clean and tidy, providing a comfortable and enjoyable stay for guests.

Convenient Transport Facilities at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the hotel from the nearby Cat Bi International Airport. Exploring the stunning surroundings of Ha Long Bay is made effortless with the hotel's tour services. Guests can book various tours and excursions to discover the natural beauty and cultural attractions of the area. For guests with their own vehicles, Novotel Ha Long Bay Hotel offers a spacious and secure car park onsite. Whether you choose to self-park or take advantage of the hotel's valet service, parking is free of charge for all guests. Additionally, the hotel provides a reliable taxi service for those who prefer to leave the driving to someone else. With these transport facilities, guests can enjoy the convenience and peace of mind throughout their stay at Novotel Ha Long Bay Hotel.

Luxurious Room Facilities at Novotel Ha Long Bay Hotel

Experience the epitome of comfort and luxury at Novotel Ha Long Bay Hotel with its exceptional room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay. Stay cool even during the hottest days with the air conditioning provided in every room. Wrap yourself in plush bathrobes and indulge in a relaxing bath after a long day of exploring. Sit back and unwind while watching your favorite shows on the television in the comfort of your room. Quench your thirst with a refreshing drink from the well-stocked mini bar. Step out onto your private balcony or terrace and soak in the breathtaking views of the surrounding landscape. Stay entertained with a wide range of satellite and cable TV channels. Keep your beverages and snacks chilled in the convenient refrigerator available in your room. With these exceptional room facilities, Novotel Ha Long Bay Hotel ensures a truly luxurious and comfortable stay for every guest.

Indulge in a Culinary Delight at Novotel Ha Long Bay Hotel

At Novotel Ha Long Bay Hotel, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you are sure to find something that suits your palate and satisfies your cravings. Start your day with a scrumptious breakfast buffet at the hotel's restaurant, where you can indulge in a wide array of options, including both local and international cuisines. The restaurant offers a comfortable and elegant setting, perfect for enjoying a leisurely meal with stunning views of the surrounding bay. For a quick caffeine fix or a light snack, head to the coffee shop, where you can savor a freshly brewed cup of coffee or choose from a selection of pastries and sandwiches. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service, which offers a diverse menu of delectable dishes delivered right to your doorstep. If you're in the mood for a barbecue feast, make use of the BBQ facilities available at the hotel. Gather with friends and family and enjoy a delightful evening grilling your favorite meats and vegetables while taking in the breathtaking views of Ha Long Bay. For those with specific dietary requirements, Novotel Ha Long Bay Hotel also offers a halal restaurant, ensuring that everyone can enjoy a delicious meal that meets their dietary needs. With daily housekeeping and grocery deliveries, you can rest assured that your dining needs will be taken care of throughout your stay at Novotel Ha Long Bay Hotel. So come and experience the culinary delights that await you at this exceptional hotel.

Luxurious and Spacious Rooms at Novotel Ha Long Bay Hotel

Experience comfort and elegance at Novotel Ha Long Bay Hotel with its range of luxurious and spacious rooms. Whether you prefer a room with a stunning bay view or a cozy space with a king size bed, this hotel has something for everyone. Indulge in the Executive Bay view room, offering 42 square meters of space and a plush king size bed. For those seeking a standard room, choose between the comfort of a king size bed or two single beds, both offering 32 square meters of space. If you're looking for a superior room, you can enjoy a bay view or a balcony along with your choice of a king size bed or two single beds. Booking these exquisite rooms on Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's user-friendly interface and secure payment options, you can easily find and reserve your desired room at Novotel Ha Long Bay Hotel. So why wait? Plan your dream getaway and book your stay now!

Discover the Enchanting Beauty of Ha Long in Hạ Long, Vietnam

Nestled along the stunning coastline of Hạ Long Bay, the Novotel Ha Long Bay Hotel offers a gateway to the enchanting beauty of Ha Long, Vietnam. Renowned as a UNESCO World Heritage Site, Ha Long Bay is a mesmerizing destination that boasts breathtaking landscapes, limestone karsts, and emerald waters. Immerse yourself in the natural wonders of Ha Long as you embark on a cruise through the bay's iconic limestone formations. Marvel at the sheer grandeur of the towering karsts, some of which reach up to 200 meters in height. Explore hidden caves and grottoes, where stalactites and stalagmites create an otherworldly atmosphere. For the adventurous souls, kayaking and swimming in the bay's crystal-clear waters are must-do activities. Beyond the natural beauty, Ha Long offers a rich cultural heritage waiting to be discovered. Visit the floating fishing villages, where locals have lived for generations, and gain insight into their traditional way of life. Indulge in the flavors of Vietnam as you savor fresh seafood delicacies at local restaurants. Don't miss the opportunity to witness fascinating cultural performances, showcasing traditional music and dance. Whether you're seeking a tranquil escape or an adventurous journey, Ha Long in Hạ Long, Vietnam, offers an unforgettable experience. Stay at the Novotel Ha Long Bay Hotel and immerse yourself in the captivating beauty and cultural richness of this remarkable destination.

Convenient Transportation Options from the Nearest Airports to Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel is nestled in the picturesque city of Hạ Long, Vietnam, offering stunning views of the famous Ha Long Bay. Traveling to this beautiful hotel is a breeze, thanks to its convenient location and various transportation options available from the nearest airports. If you're flying into Cat Bi International Airport in Hai Phong, which is approximately 75 kilometers away from Novotel Ha Long Bay Hotel, you can easily hire a taxi or arrange for a private car transfer. The journey takes around 1.5 to 2 hours, depending on the traffic conditions. Alternatively, you can take a shuttle bus or public bus from the airport to Hạ Long city center, and then hop on a local taxi or motorbike taxi to reach the hotel. Another option is to fly into Noi Bai International Airport in Hanoi, which is approximately 170 kilometers away from Novotel Ha Long Bay Hotel. From the airport, you can take a taxi or arrange for a private car transfer to Hạ Long. The journey typically takes around 3 to 4 hours, depending on the traffic. Alternatively, you can take a shuttle bus or public bus from the airport to Hanoi city center, and then take another bus or taxi to Hạ Long. No matter which airport you choose to arrive at, the journey to Novotel Ha Long Bay Hotel promises to be filled with scenic landscapes and anticipation of the breathtaking views that await you. So sit back, relax, and enjoy the ride as you embark on an unforgettable adventure in Hạ Long, Vietnam.

Discover the Enchanting Surroundings of Novotel Ha Long Bay Hotel

Nestled in the heart of Hạ Long, Novotel Ha Long Bay Hotel offers a truly magical experience with its proximity to a multitude of captivating landmarks and attractions. Immerse yourself in the rich history and natural beauty of the area with a visit to Dau Go Grotto, a mesmerizing cave known for its stunning stalactites and stalagmites. Explore the wonders of Sun World Ha Long Park and Dragon Park, where thrilling rides and family-friendly entertainment await. For nature enthusiasts, the surrounding islands offer a picturesque escape. Marvel at the unique rock formations of Dam Bac Islet, Cat Nang Islet, and Cay Si Islet as you cruise through the emerald waters of Ha Long Bay. Admire the tranquility of Ong Mo Islet and Mua Hoa Islet, where you can bask in the serenity of nature. If you're looking for some sun and sand, head to Bai Chay Beach, a popular spot for swimming and beach activities. Unwind on the soft golden sands and soak up the breathtaking views of the bay. Don't miss the chance to explore No Islet, a hidden gem known for its rugged beauty and pristine landscapes. With its prime location and proximity to these remarkable landmarks and attractions, Novotel Ha Long Bay Hotel is the perfect base for an unforgettable adventure in Hạ Long, Vietnam.

Convenient Public Transport Stations near Novotel Ha Long Bay Hotel

Located in the breathtaking Hạ Long Bay in Vietnam, Novotel Ha Long Bay Hotel offers easy access to several public transport stations, ensuring a hassle-free exploration of the surrounding area. One of the nearest stations is the Halong Train Station, which provides a convenient option for travelers arriving by train. From here, guests can easily reach the hotel by taking a short taxi ride or arranging for a hotel transfer. The train station is well-connected to major cities in Vietnam, making it a convenient choice for those traveling from other parts of the country. Additionally, Novotel Ha Long Bay Hotel is also close to several bus stops, including the Halong Bus Station. This station serves as a major transportation hub, offering regular bus services to various destinations in and around Hạ Long. Travelers can easily catch a bus from here to explore nearby attractions, such as the Bai Chay Beach or the Quang Ninh Museum. With the bus station just a short distance away from the hotel, guests can conveniently embark on their sightseeing adventures without any hassle.

A Culinary Adventure Awaits

When it comes to dining options near Novotel Ha Long Bay Hotel, guests are spoiled for choice. Just a stone's throw away, Papa's BBQ Restaurant offers mouthwatering grilled dishes that are sure to satisfy any craving. For those in need of a caffeine fix, Rock King Coffee Koi is the perfect spot to enjoy a cup of freshly brewed coffee while taking in the stunning views of Ha Long Bay. For a taste of authentic Vietnamese cuisine, Thuy Chung Restaurant is a must-visit, serving up traditional dishes bursting with flavor. Guests can also indulge in a variety of international cuisines at Soul Bowl at Citadines Marina Ha Long and Sakurajima Corner. For a quick bite, 14 Pizza Halong offers delicious pizzas made with the freshest ingredients. And if you're in the mood for Korean cuisine, Summaul Korean Restaurant is just a short distance away. With such a diverse range of dining options, guests at Novotel Ha Long Bay Hotel can embark on a culinary adventure without ever leaving the vicinity.

Shop to Your Heart's Content in Hạ Long

Novotel Ha Long Bay Hotel is surrounded by a plethora of shopping landmarks, ensuring that guests can indulge in retail therapy to their heart's content. Just a stone's throw away is the vibrant Ha Long Night Market, where visitors can immerse themselves in the bustling atmosphere and browse through a wide array of local handicrafts, souvenirs, and street food. For those looking for a more modern shopping experience, Halong Marine Plaza is a must-visit destination. This expansive shopping complex is home to a variety of international and local brands, offering everything from fashion and accessories to electronics and home decor. Additionally, the nearby Bai Chay Commercial Center is another excellent option for shoppers, boasting a range of shops, boutiques, and supermarkets. Whether you're in search of unique mementos or the latest fashion trends, Novotel Ha Long Bay Hotel's proximity to these shopping landmarks ensures that you'll have a memorable and fulfilling shopping experience during your stay.

Affordable Luxury at Novotel Ha Long Bay Hotel

Experience the best of Hạ Long without breaking the bank at Novotel Ha Long Bay Hotel. With an average room price of just $52, this hotel offers unbeatable value for money compared to the city's average price of $233 per night. At Novotel Ha Long Bay Hotel, you can enjoy all the comforts of a luxury hotel without the hefty price tag. Each room is elegantly designed, featuring modern amenities and breathtaking views of the iconic Ha Long Bay. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay, including spacious beds, complimentary Wi-Fi, and a well-equipped fitness center. Indulge in a wide range of dining options at Novotel Ha Long Bay Hotel. From delectable international cuisines to authentic Vietnamese dishes, there's something to satisfy every palate. After a long day of exploring the city, unwind at the hotel's rooftop bar, where you can sip on signature cocktails while taking in panoramic views of the bay. Don't miss out on the opportunity to experience affordable luxury at Novotel Ha Long Bay Hotel. Book your stay today and discover why this hotel is the perfect choice for travelers seeking comfort, convenience, and value.

Excellent service and friendly staff at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel is renowned for its excellent service and friendly staff. From the moment you arrive, you'll be greeted with a warm welcome and attentive service. The hotel's staff is not only polite and friendly, but they also speak English fluently, making communication a breeze. Whether you need assistance with booking tours or have any other requests, the staff at Novotel Ha Long Bay Hotel is always ready to help. Not only is the service top-notch, but the hotel itself is also clean and well-maintained. The rooms are spacious, comfortable, and spotlessly clean, providing a relaxing and enjoyable stay. Guests rave about the good location of the hotel, which allows for easy access to the stunning Ha Long Bay and its surrounding attractions. In addition to the excellent service and comfortable accommodations, Novotel Ha Long Bay Hotel also offers a delicious breakfast service. Guests love starting their day with a wide selection of tasty dishes, ensuring they have plenty of energy for their adventures. Whether you're traveling for leisure or business, Novotel Ha Long Bay Hotel is the perfect choice for a memorable and enjoyable stay in Hạ Long, Vietnam.

A Memorable Stay at Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Hotel in Hạ Long, Vietnam has garnered a remarkable reputation for its exceptional customer ratings. With an impressive overall rating of 8.3, it is evident that guests have had an unforgettable experience at this hotel. From the moment you step foot into the hotel, you will be greeted by a warm and friendly staff who are dedicated to providing top-notch service. With a staff performance rating of 8.5, you can expect nothing less than excellence during your stay. The hotel's location is another highlight that has received high praise from guests, with a rating of 8.4. Situated in the heart of Hạ Long, Novotel Ha Long Bay Hotel offers breathtaking views of the iconic Ha Long Bay. Whether you are relaxing in your room or enjoying a meal at the hotel's restaurant, you will be treated to stunning vistas that will leave you in awe. Cleanliness is of utmost importance to Novotel Ha Long Bay Hotel, and it shows in their impressive rating of 8.6. Guests have consistently praised the hotel for its immaculate rooms and public areas. You can rest assured knowing that your accommodation will be spotlessly clean and well-maintained throughout your stay. With such high ratings for cleanliness, you can truly relax and unwind in a pristine environment.

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Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Garden
  • Gym/fitness
  • Karaoke
  • On-site entertainment
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Grocery delivery
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
The Square
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

160 Ha Long Road, Bai Chay Ward, Ha Long, Hạ Long, Vietnam, 200000

Excellent8.7

Location

Airports
  • Cat Bi International Airport (HPH)
    36.0 km
Public transportation
  • Halong Train Station
    4.1 km
Hospital or clinic
  • Bệnh viện Quốc tế Hạ Long
    3.0 km
Shopping
  • Bai Chay Commercial Center
    1.4 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Bai Chay Bridge
    2.7 km
  • Dong Thien Cung
    5.1 km
  • Dau Go Gotto
    5.4 km
  • Hon Ga Choi Island
    7.0 km
  • Soi Sim Island
    11.8 km
  • Sung Sot Cave
    13.0 km
  • Luon Caves
    15.5 km
  • Cua Van Fishing Village
    18.0 km
Nearby landmarks
  • Quảng trường Mặt Trời
    380 m
  • Castaway Island
    440 m
  • Bai Chay Beach
    580 m
  • Núi Bãi Cháy
    750 m
  • Sun World Ha Long Complex
    880 m
  • Sun World Ha Long Park
    940 m
  • Dragon Park
    950 m
  • Ha Long Queen Cable Car
    950 m
  • Viewing Tower
    1.1 km
  • BoMi Mart
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
Getting around
  • Distance from city center: 1.0 km
  • Travel time to airport (minutes): 53
  • Airport transfer fee: 2150000 VND
Extras
  • Breakfast charge (unless included in room price): 425000 VND
The property
  • Year property opened: 2008
  • Number of floors: 11
  • Room voltage: 220
  • Number of rooms : 225
  • Non-smoking rooms/floors: no
  • Number of restaurants: 1
  • Number of bars/lounges: 2

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Ha Long Bay Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.2
  • 9.2
  • 10
  • 8.8
  • 8.8
  • 10
  • 9.2
  • 9.2
  • 7.2

Most recent

From 2,596 reviews

  • Cleanliness score 8.7 out of 10
  • Facilities score 8.2 out of 10
  • Location score 8.7 out of 10
  • Room comfort and quality score 8.4 out of 10
  • Service score 8.6 out of 10
  • Value for money score 8.3 out of 10 and is a high score in Hạ Long
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Show reviews that mention 

Location

Mentioned in 82 reviews
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89% Positive
sentiment-negative-indicator
10% Unfavourable

Service

Mentioned in 81 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Cleanliness

Mentioned in 80 reviews
sentiment-positive-indicator
65% Positive
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35% Unfavourable

Breakfast

Mentioned in 42 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable

Pool

Mentioned in 32 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Room size

Mentioned in 31 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Room comfort

Mentioned in 29 reviews
sentiment-positive-indicator
55% Positive
sentiment-negative-indicator
44% Unfavourable

Room view

Mentioned in 29 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Value for money

Mentioned in 26 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable
Changed to review page 1
  1. 9.6Exceptional

    Nguyen from Vietnam
    Family with young children
    Standard Room with 1 King Size bed
    Stayed 2 nights in April 2026

    “Wonderful vacation”

    4.2026. Booking 2 nights at Novotel for the family going to Ha Long and attending Aqua Warriors. The hotel is beautiful and clean, the room is nice with a bathtub and the breakfast is excellent. Friendly staff, very worth the money to stay here.

    Reviewed April 14, 2026
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    Kính gửi quý khách, Cảm ơn Quý khách đã lựa chọn Novotel Ha Long Bay cho kỳ nghỉ gia đình và dịp tham dự Aqua Warriors. Chúng tôi rất vui khi biết rằng Quý khách hài lòng với sự sạch đẹp của khách sạn, phòng nghỉ tiện nghi, bữa sáng cũng như sự thân thiện của đội ngũ nhân viên. Những lời khen của Quý khách là nguồn động lực lớn đối với chúng tôi. Rất mong sẽ được chào đón Quý khách và gia đình quay trở lại trong thời gian tới! Trân trọng, Ban quản lý khách sạn Novotel Ha Long Bay

    Responded May 12, 2026
    Novotel Ha Long Bay Hotel
  2. 8.8Excellent

    Mai from Vietnam
    Family with teens
    Superior Bay view with 1 King Size bed
    Stayed 1 night in May 2026

    “Clean experience, good amenities.”

    The hotel is conveniently located, within walking distance to many nearby attractions. The bathroom is clean and the amenities reasonably meet usage needs. Stable Wi-Fi allows for easy connection. Friendly staff and attentive service create a comfortable atmosphere throughout the stay.

    Reviewed September 02, 2026
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    Kính gửi Quý khách, Cảm ơn Quý khách đã lựa chọn Novotel Ha Long Bay và dành thời gian chia sẻ những trải nghiệm tích cực về kỳ nghỉ của mình. Chúng tôi rất vui khi biết Quý khách hài lòng với vị trí thuận tiện, phòng tắm sạch sẽ, Wi-Fi ổn định và đặc biệt là sự thân thiện, chu đáo của đội ngũ nhân viên. Những lời nhận xét này là nguồn động viên quý giá để chúng tôi tiếp tục duy trì chất lượng dịch vụ mỗi ngày. Hy vọng sẽ sớm được chào đón Quý khách trở lại Novotel Ha Long Bay trong một chuyến đi gần nhất. Trân trọng, Novotel Ha Long Bay team

    Responded September 04, 2026
    Novotel Ha Long Bay Hotel
  3. 9.6Exceptional

    Uyen from Vietnam
    Family with young children
    Standard Room with 2 Single Size Beds
    Stayed 2 nights in June 2026

    “Suitable for families with young children.”

    The hotel is located close to Sunworld and Vui Fest, making it very convenient for a trip with an itinerary at these two points. There are many seafood restaurants along the same route. The rooms are relatively spacious and clean, and the staff is friendly and enthusiastic. My family visited during the week, so we were able to check in early at 1:30 PM, which is ahead of the standard time. The swimming pool area is large, and the children's pool is relatively shallow, allowing kids around 1-3 years old to play comfortably. One downside is that it can be a bit noisy at night due to its proximity to Vui Fest.

    Reviewed June 17, 2026
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    Kính gửi Quý khách, Xin chân thành cảm ơn Quý khách đã lựa chọn Novotel Ha Long Bay và dành thời gian chia sẻ những trải nghiệm sau kỳ nghỉ của gia đình. Chúng tôi rất vui khi biết rằng vị trí thuận tiện của khách sạn gần Sun World và Vui Fest đã góp phần giúp chuyến đi của gia đình thêm thuận lợi. Thật tuyệt khi Quý khách hài lòng với không gian phòng nghỉ rộng rãi, sạch sẽ, khu vực hồ bơi phù hợp cho trẻ nhỏ cũng như sự thân thiện, nhiệt tình của đội ngũ nhân viên. Đặc biệt, chúng tôi rất vui khi có thể hỗ trợ gia đình nhận phòng sớm để kỳ nghỉ được thoải mái hơn. Chúng tôi cũng cảm ơn Quý khách đã chia sẻ về vấn đề tiếng ồn vào buổi tối do khách sạn nằm gần khu vực vui chơi, giải trí. Ý kiến của Quý khách là thông tin quý giá để chúng tôi tiếp tục tìm kiếm các giải pháp phù hợp nhằm nâng cao trải nghiệm nghỉ dưỡng cho khách lưu trú. Một lần nữa, xin cảm ơn Quý khách đã tin tưởng lựa chọn Novotel Ha Long Bay. Chúng tôi rất mong được chào đón gia đình quay trở lại trong những kỳ nghỉ

    Responded June 18, 2026
    Novotel Ha Long Bay Hotel
  4. 10.0Exceptional

    Lê from Vietnam
    Family with young children
    Standard Room with 2 Single Size Beds
    Stayed 2 nights in May 2026

    “Exceptional”

    The hotel is close to the center, with good amenities and services, clean and fragrant hallways, and friendly, enthusiastic, and attentive staff. Although it is a bit old, it makes up for it with good prices.

    Reviewed May 23, 2026
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  5. 9.6Exceptional

    Hoai from Vietnam
    Couple
    Standard Room with 1 King Size bed
    Stayed 1 night in July 2026

    “Suitable”

    The hotel may not be new but it is modern, close to the beach, near restaurants and supermarkets, and close to nightclubs. The hotel staff is friendly and helpful to customers. There is a swimming pool and other amenities.

    Reviewed July 13, 2026
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    Kính gửi Quý khách, Xin chân thành cảm ơn Quý khách đã lựa chọn Novotel Ha Long Bay và dành thời gian chia sẻ những nhận xét tích cực. Chúng tôi rất vui khi biết Quý khách hài lòng với vị trí thuận tiện của khách sạn, sự thân thiện và nhiệt tình của đội ngũ nhân viên cũng như các tiện ích như hồ bơi và khu vực giải trí. Những lời động viên của Quý khách là nguồn khích lệ to lớn để chúng tôi không ngừng nâng cao chất lượng dịch vụ. Rất mong được chào đón Quý khách quay trở lại trong thời gian sớm nhất. Trân trọng, Novotel Ha Long Bay team

    Responded July 15, 2026
    Novotel Ha Long Bay Hotel
Changed to review page 1

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