Novotel Moscow Centre Hotel
Novotel Moscow Centre Hotel
Novotel Moscow Centre Hotel
Novotel Moscow Centre Hotel
Novotel Moscow Centre Hotel
Novotel Moscow Centre Hotel
Novotel Moscow Centre Hotel
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8.5

Excellent
/10
(3,638 reviews)See what guests said
Housekeeping13
Breakfast4
Shops3
See map

8.9

Excellent

Location rating score

Excellent location - 1.79 kilometers from city center
Parking
FREE
Popular landmarks
Bolshoi Theatre 2.8 km
GUM 3.3 km
Red Square 3.4 km
Kremlin Walls and Towers 3.4 km
The Moscow Kremlin 3.5 km
Saint Basil's Cathedral 3.6 km
Armoury Chamber 3.7 km
State Tretyakov Gallery 4.7 km
Gorkiy Central Park of Culture and Recreation 5.7 km
Tsaritsyno Museum-Reserve 19.7 km
Nearby landmarks
Meyerhold Theater and Cultural Center 30 m
Mendeleyevskaya Metro Station 180 m
Metro Station Novoslobodskaya 280 m
FunFit 290 m
Theater Sobytie 330 m
Underground Printing House of 1905-1906 340 m
Novoslobodskaya Metro Station 340 m
St. Pimen the Great Temple 530 m
Church of St. Pimen the Great in Novye Vorotniki 530 m
Cultural Center of Zuyev 590 m
Free Wi-Fi

Novotel Moscow Centre Hotel

Novoslobodskaya str 23, Tverskoy, Moscow, Russia - See map
Attention

This property is in high demand!

5 travelers have booked today.

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Moscow every 5 minutes on Agoda.com
Value for money8.3
Location rating8.9
Nearest airportSheremetyevo International Airport (SVO)
Distance to airport23.4 km

Rooms available at Novotel Moscow Centre Hotel

Excellent
Room comfort & quality
8.4
Executive Queen with Sofa
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Superior Double with Sofa
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 1 sofa bed
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Superior Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Superior Queen with Sofa
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Superior Room with twin beds and a sofa
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 2 double beds and 1 sofa be...
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Superior 2 Queen Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 queen beds
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DOUBLE Executive Room with 1 queen-size bed and sofa
...
  • Room size: 22 m²/237 ft²
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Double Superior
...
  • Room size: 19 m²/205 ft²
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Twin Superior
...
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    unNamed
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Novotel Moscow Centre Hotel?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Novotel Moscow Centre Hotel?

      Novotel Moscow Centre Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2000 RUB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Moscow Centre Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Moscow Centre Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Moscow with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Novotel Moscow Centre Hotel?

      Wake up to a great buffet breakfast at Novotel Moscow Centre Hotel. Adults can enjoy breakfast offered with an additional charge of 1307 RUB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What is the smoking policy at Novotel Moscow Centre Hotel?

      Novotel Moscow Centre Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to Novotel Moscow Centre Hotel?

      The closest train, metro, or bus station to Novotel Moscow Centre Hotel is Mendeleyevskaya Metro Station, 180 m away.

      What restaurants are nearby Novotel Moscow Centre Hotel?

      Restaurants including Cafe Teatralnoe, Cote Azur and Lazurnyy Ugolok are popular in Novotel Moscow Centre Hotel’s neighborhood which is known as Tverskoy.

      What popular shopping places are close to Novotel Moscow Centre Hotel?

      Shopping options in Novotel Moscow Centre Hotel’s Tverskoy neighborhood include Central Children's Store, Multinational Corporation Art Gallery and Colosseum Arth Gallery.

      What are popular attractions near Novotel Moscow Centre Hotel?

      Novotel Moscow Centre Hotel’s location in the Tverskoy neighborhood makes it close to famous attractions including Red Square, Saint Basil's Cathedral and The Moscow Kremlin.

      What popular natural sightseeing spots are close to Novotel Moscow Centre Hotel?

      Novotel Moscow Centre Hotel’s nearby natural sights include Square of Plisetskaya, Lavra Trail and Ice Cave located in the same Tverskoy area.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Novotel Moscow Centre Hotel

      • 8.8

        Excellent
        Cleanliness

        "The room is big and clean."

        Marcus

        |

        9 September 2018

      • 9.6

        Exceptional
        Staff 

        "Nice and helpful staff."

        Morane

        |

        25 October 2019

      • 10.0

        Exceptional
        Breakfast

        "Great breakfast menu"

        arief

        |

        7 January 2020

      Overall rating:

      8.5

      Excellent
      3,638 reviews
      Cleanliness
      8.5
      Facilities
      7.8
      Location
      8.9
      Read all reviews >
      What travelers say they love:
      The location for the hotel is good.
      MEIYAN from Singapore
      Group
      More about Novotel Moscow Centre Hotel

      More about Novotel Moscow Centre Hotel

      With its central location and modern décor, the Novotel Moscow Centre Hotel is a suitable choice for both business and leisure travelers. Air-conditioning, satellite television, RJ45 outlets, and mini bars are just a few of the amenities offered here. Dine at the Cote Azur and enjoy health cuisine suitable for all types of health conditions and eaters. Car rental services are available for visiting nearby venues such as the Kremlin, Bolshoi Theater, and Olimpiysky Sport Center. The tourist information desk is available for inquires on directions to tourists attractions. The fitness center, currency exchange, and concierge desk all add to a pleasurable stay at the Novotel Moscow Centre Hotel.

      Show less
      Amenities and facilities
      Very good
      Facilities

      7.8

      Most talked about facilities

      Housekeeping

      12 mentions

      Breakfast

      11 mentions

      Food & Dining

      2 mentions

      Internet

      2 mentions

      Languages spoken

      • English
      • Russian

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Massage
      • Tours

      Cleanliness and safety

      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Hygiene certification
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Safe dining setup
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Kitchen
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Cash withdrawal
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Salon
      • Smoke-free property
      • Smoking area

      For the kids

      • Family room
      • Playground

      Access

      • Check-in/out [express]
      • Check-in/out [private]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Shuttle service
      • Taxi service

      Available in all rooms

      • Accessible by elevator
      • Air conditioning
      • Bathtub
      • Carpeting
      • Closet
      • Clothes rack
      • Desk
      • Fire extinguisher
      • Fold-up bed
      • Free bottled water
      • Hair dryer
      • Hand sanitizer
      • Heating
      • Hypoallergenic
      • Individual air conditioning
      • In-room safe box
      • Ironing facilities
      • Linens
      • Locker
      • Private bathroom
      • Radio
      • Refrigerator
      • Safety/security feature
      • Satellite/cable channels
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke detector
      • Sofa
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      Food and dining
      Breakfast options
      • Buffet
      Restaurants on site

      Cote Azure

      • Cuisine: International
      • Menu: Buffet
      Location
      Novoslobodskaya str 23, Tverskoy, Moscow, Russia
      Excellent
      Location

      8.9

      Airports

      • Sheremetyevo International Airport (SVO)
        23.4 km 35 min drive
      • Ostafyevo International Airport (OSF)
        30.6 km

      Public transportation

      • Mendeleyevskaya Metro Station
        180 m
      • Novoslobodskaya Metro Station
        340 m

      Hospital or clinic

      • Evolution
        1.1 km

      Shopping

      • Izmailovsky Market
        9.6 km

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Bolshoi Theatre
        2.8 km
      • GUM
        3.3 km
      • Red Square
        3.4 km
      • Kremlin Walls and Towers
        3.4 km
      • The Moscow Kremlin
        3.5 km
      • Saint Basil's Cathedral
        3.6 km
      • Armoury Chamber
        3.7 km
      • State Tretyakov Gallery
        4.7 km
      • Gorkiy Central Park of Culture and Recreation
        5.7 km
      • Tsaritsyno Museum-Reserve
        19.7 km

      Nearby landmarks

      • Meyerhold Theater and Cultural Center
        30 m
      • Mendeleyevskaya Metro Station
        180 m
      • Metro Station Novoslobodskaya
        280 m
      • FunFit
        290 m
      • Theater Sobytie
        330 m
      • Underground Printing House of 1905-1906
        340 m
      • Novoslobodskaya Metro Station
        340 m
      • St. Pimen the Great Temple
        530 m
      • Church of St. Pimen the Great in Novye Vorotniki
        530 m
      • Cultural Center of Zuyev
        590 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-15 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 16 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee2000 RUB

      Extras

      • Breakfast charge (unless included in room price)1307 RUB
      Property announcements

      The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

      In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      Reviews of Novotel Moscow Centre Hotel from real guests

      Provided by verified guests of Agoda
      8.3
      /
      10
      Cleanliness8.5
      Facilities7.8
      Location8.9
      Room comfort and quality8.4
      Service8.2
      Value for money8.3
      High score for Moscow
      Rating
      9+ Exceptional (69)
      8-9 Excellent (54)
      7-8 Very Good (43)
      6-7 Good (12)
      <6 Below Expectation (21)
      Time of the year
      Mar - May (53)
      Jun - Aug (50)
      Sep - Nov (47)
      Dec - Feb (49)
      Don't miss out!Users are booking a place in Moscow every 5 minutes on Agoda.com
      All guests (309)
      All room types
      All languages

      Show reviews that mention 

      Showing 199 verified guest comments
      12345
      8.8
      Excellent
      CHIHHUANG from Taiwan
      Business traveler
      Stayed 3 nights in July 2019

      Excellent”

      Nice hotel, next to metro station very convenient and many stores nearby

      Reviewed July 19, 2019

      See room deals

      Dear CHIHHUANG, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov, Front Office Manager

      Responded July 30, 2019
      Novotel Moscow Centre Hotel
      8.8
      Excellent
      Caroline from Indonesia
      Solo traveler
      Superior Double with Sofa
      Stayed 3 nights in July 2018

      nice hotel but need better hospitality”

      their check in time is at 2pm and its supet strict. They asked me to wait as I was arrived at 1.30PM. The silly thing was when it was around 1.55PM there was a guest who happened to just walked in and the receptionist lady who appeared (surprisingly) wore an "Best Employee" button pin served him while she knew I was waiting to check in as I was told. its really annoying and rude. Other than the unfortunate experience I encountered during check-in, my stay was a pleasant one.

      Reviewed September 16, 2018

      See room deals

      Dear Caroline, Thank you for sharing your experience with us. We appreciate your feedback as it helps us to improve the service we provide to our guests. We are sorry to hear that there was an unsatisfactory experience with the food service during your stay with us. Please be sure that we took necessary training measures to prevent such cases to happen in the future. We hope to welcome you back in the future, so that we can provide a better experience. Best regards, Aleksey Sharapov Front Office Manager

      Responded October 24, 2018
      Novotel Moscow Centre Hotel
      8.8
      Excellent
      Marcus from Singapore
      Solo traveler
      Superior 2 Queen Room
      Stayed 2 nights in September 2018

      Pretty good.”

      The room is big and clean. Metro station literally just around the corner. Hotel reception staff were good. The guy at the cafe was terrible, refused to help change rumbles and pretended not to know what I was asking and straight up ignore me.

      Reviewed September 10, 2018

      See room deals

      Dear Marcus, Thank you for staying with us and for your review. We are glad to know that your stay was comfortable and you enjoyed our rooms and staff service. Look forward to welcome you again at Novotel Moscow Centre. Best regards, Aleksey Sharapov Front Office Manager

      Responded October 24, 2018
      Novotel Moscow Centre Hotel
      10.0
      Exceptional
      Cherrie from Indonesia
      Family with teens
      Superior Twin
      Stayed 1 night in February 2018

      Great Hotel”

      Right on top of Mendeleskaya station (you can walk inside the station connected to Novolobosky station which runs in the circle of all the main hubs, also one of the most beautiful Metro). Great staff! We walked in, and they knew it was us (well we contacted them few times prior our flight but that recognition adds up everything isnt it) We'd booked 2 rooms, great size nothing to complain at all! Dont forget to bring in your own shower cap, tooth brush/ paste tho. Its more of a buz hotel than leisure hotel.

      Reviewed February 27, 2018

      See room deals

      Dear Cherrie, Thank you for your kind feedback and letting us know you appreciate our services. I am happy you enjoyed your stay. As for your comments on bath supplies - we can provide all of this items upon your request to reception. We will be glad to welcome you again very soon! Kind regards, Aleksey Sharapov Front Office Manager

      Responded October 26, 2018
      Novotel Moscow Centre Hotel
      9.6
      Exceptional
      Surawong from Thailand
      Group
      Superior Twin
      Stayed 3 nights in December 2017

      Good location and Nice staff ”

      Very good location the metro line 9 is under the hotel and you can walk 3 mins for line 5. The room is spacious and clean. Breakfast needs improvement, though. Red Square can be reached by Metro (only three stops). And the price is very reasonable.

      Reviewed December 05, 2017

      See room deals

      10.0
      Exceptional
      Phaipan from Thailand
      Solo traveler
      Superior Double with Sofa
      Stayed 4 nights in April 2016

      First time in Moscow and it's nice!”

      I was at the hotel on my birthday. GM of the hotel sent me a tiny cake to celebrate my birthday. It's quite impressive and made my trip more memorable. Location of the hotel is great. It's near subway station and has a few nice groceries and supermarket nearby. It's a bit noisy at all time since it's closed to subway.

      Reviewed October 04, 2016

      See room deals

      8.4
      Excellent
      Maurice from Australia
      Business traveler
      Superior 2 Queen Room
      Stayed 2 nights in April 2016

      Normal business hotel with lousy wifi”

      This hotel is close to subway, restaurants etc. it's a bland Novotel - nothing exciting. It would be a good business hotel if the Wifi worked. I had two rooms and in both cases Wifi was marginal. Better in the 2nd room but still marginal. To me the wifi is Critical when traveling for work - all business brand hotels are the same but it's the wifi that makes the difference. Now at the holiday inn - it just around the corner but has good wifi

      Reviewed April 27, 2016

      See room deals

      10.0
      Exceptional
      Twinkle from Philippines
      Family with young children
      Superior 2 Queen Room
      Stayed 3 nights in May 2015

      Good location value for money”

      The room is big enough for the family of 5, good location near restaurant and subway.

      I booked in the 2 queen size bed for my family of 5. It was enough for us. Value for money. Just under the hotel is the subway station. Hotel is surrounded by restaurant like KFC, McDonald, Starbucks and other restaurant with grocery store.

      Reviewed June 07, 2015

      See room deals

      8.3
      Excellent
      Stuart from United Kingdom
      Business traveler
      Stayed 1 night in February 2009

      Novotel Moscow Central”

      Price, Value for Money. Friendly staff.
      Parking/Dropping on and off from a taxi. Bathroom could have been cleaner (mould on the wall)

      I have stayed at this Novotel on more than one occasion and always chose it when in Moscow. It offers excellent value for money, whilst still retaining a sense of class in what is a classy city. Cleanliness is of a high standard, the staff are very helpful and friendly and the atmosphere adds to ones stay. Recommended.

      Reviewed March 14, 2009

      See room deals

      8.0
      Excellent
      Binu from India
      Family with young children
      Superior Twin
      Stayed 6 nights in July 2018

      Very good”

      Excellent location and clean hotel with good service. AIrconditioning issues and a taxi was arranged by hotel as requested to airport, however the taxi driver charged me double than estimated though it had a meter. I feel meter was made by the driver himself. So book an online taxi. Suggest Mozio app.

      Reviewed August 06, 2018

      See room deals

      Dear Binu, We are glad to know that your stay was comfortable and you enjoyed our service. As for your comment on taxi service, please be sure that we have passed this information to our taxi company so they could check this information and take measures. We will be glad to welcome you again very soon! Kind regards, Aleksey Sharapov Front Office Manager

      Responded November 08, 2018
      Novotel Moscow Centre Hotel
      7.2
      Very good
      MEIYAN from Singapore
      Group
      Superior Twin
      Stayed 3 nights in July 2018

      Good location and affordable hotel”

      The location for the hotel is good. Directly above the metro and walking distance to another line of the metro. Numbers of eateries nearby. Clean room and huge. Few facilities to enable get together for friends. Lastly, i will like to compliment the staff name Anton during my stay. He is very helpful and always put on a nice smile. He has also shown the confidence level that he is able to help when i approach him to assist in locating the Uber driver who has gone missing for 30 mins since we do not speak Russian. His English is really good as compare to the rest of the team. Novotel as chain hotel in the Le Club AccorHotels group should have more staff like him. This will assured the guest that they have made the right choice for choosing to stay in the hotel as compare to the competitors.

      Reviewed July 25, 2018

      See room deals

      Dear MEIYAN, Thank you for choosing Novotel Moscow Centre and dedicating your time to post such a generous review. It is a pleasure to know that you enjoyed our location and service provided during your stay. I will definitely share your kind words with Anton. We hope you will visit us again. Kind regards, Aleksey Sharapov Front Office Manager

      Responded October 31, 2018
      Novotel Moscow Centre Hotel
      6.8
      Good
      Sosthenes from United Kingdom
      Couple
      Superior 2 Queen Room
      Stayed 2 nights in September 2017

      Good location ”

      The hotel is located in very good location of moscow. 40 min walk to red square or 3 station by tube. Room have nice space but very basic. Not a 4* hotel at all. Breakfast was ok. Nothing special. I would recommend if is a short visit.

      Reviewed September 11, 2017

      See room deals

      9.6
      Exceptional
      Manan from India
      Solo traveler
      Superior Double with Sofa
      Stayed 3 nights in March 2017

      Friendly & responsive staff, superb location”

      Definitely the location to stay in if you want to enjoy the hustle bustle of the Moscow city, Metro train entrance just next door, great staff (Special mention of Mr. Anton & Ms. Yana at the front desk who really helped me out during my stay)

      Reviewed March 07, 2017

      See room deals

      9.0
      Exceptional
      Ying from China
      Group
      Superior 2 Queen Room
      Stayed 1 night in July 2015

      changing room without notification”

      clean, friendly staff, next to subway station

      I booked the same double queen-bed room on two separate check-in dates in the same week. The room on our first check-in date was exactly the same as advertised on Agoda. I was very happy. Staff speaks good English. The hotel is literally above Mendeleevsky metro station - 3 stops to red square and Kremlin. But, when we came back from St Petersburg and re-checked in the same room I booked, the hotel put us in a different room that had one queen bed and a single bed. I phoned the reception to ask why, and the manager told me because of overbooking resulted from technical problems, they had no other rooms available. I argued and didn't buy the story because this had never occurred to me in any other hotels before. They offered another room but it had a queen size sofabed instead. I didn't want a sofabed so I chose to stay in the room provided. I couldn't bother pursuing a further resolution because I was due to leave Russia the next day. Except from this experience, I was generally happy with the services provided. Does a hotel have the right to change your room without notifying you beforehand? Has this occurred to you?

      Reviewed August 02, 2015

      See room deals

      8.0
      Excellent
      zhijun from China
      Solo traveler
      Superior Queen with Sofa
      Stayed 1 night in February 2015

      Good location and nice staff ”

      Location, service, facility

      The location is very good, just locate on the Mendeleev metro station, around the hotel has several restaurant and exchange shop, the room is clean and has towel dryer in toilet, the staff is very nice and can speak good English

      Reviewed March 03, 2015

      See room deals

      9.7
      Exceptional
      Wasita from Thailand
      Family with teens
      Superior Twin
      Stayed 3 nights in November 2014

      Truly Appreciated”

      Comfort, Location, Service

      It was like home for us! It was truly comfortable in every aspect, the room, the service. The location is also great, just 3 minute walk to a line 5 subway station, an open market, Elki-Palki and Starbucks, right in the very front is a line 9 subway station. Quiet and peaceful. Loved it! Definitely going back there for our next trip to Moscow

      Reviewed November 15, 2014

      See room deals

      8.3
      Excellent
      David from United Kingdom
      Solo traveler
      Superior Queen with Sofa
      Stayed 1 night in September 2014

      good hotel”

      location, clean, great stuff

      great hotel,was only 24 hours stay between my flights, but great location 20 min walk to the Red Square, enjoyed the extra time to see Moscow city, thank you team Novotel for a late check out,will stay again for sure Vlad Hird

      Reviewed September 29, 2014

      See room deals

      8.0
      Excellent
      Chotiros from Thailand
      Business traveler
      Stayed 4 nights in September 2012

      Nice hotel with bad attitude staff”

      Great location, nice room

      I requested for the hotel taxi to pick me up at the airport. The driver let me pull the suitcases through the parking lot to where he parked the car. He didn't even know how to get to the hotel. He got lost 3 times. When he found the hotel he didn't know how to get to the front to down load my bags. He put down all my bags right on the foot path. I had to walk to the hotel and complained to the staff who were not courteous enough to receive the complaint. Where is the service mind?

      Reviewed October 05, 2012

      See room deals

      8.0
      Excellent
      MARK from Thailand
      Business traveler
      Stayed 1 night in February 2012

      At entrance of Mendeleevskaya Metro Station”

      Location

      my first time to russia. chose this hotel as it was -18c outside and this is closest to metro right at doorstep compared to other hotels close to aeroexpress city terminal station berlorussky station. metro stop is just next station on number 9 brown circle line. check in was quick. room was good size for 4 star hotel. no view around the area. wifi is free, but no reception in the discount room 801, you have to sit in the lobby. no lotion as needed with freezing dry weather. no toothbrush. morning breakfast was alright, not great, but at 1100 rubles may be expensive if you don't have an expense account. a number of places to eat across the street and mc donalds as well as a supermarket. number of banks and pharmacy also in the area. good choice as a base, especially being very close to metro. tv with a number of channels in many languages. in room safe and minibar. as with many hotels in europe, tissue paper, toilet paper, and towels are course and feel like sandpaper.

      Reviewed February 23, 2012

      See room deals

      9.0
      Exceptional
      Wayne from Australia
      Couple
      Stayed 1 night in July 2009

      MORE THAN EXPECTED”

      The room was huge and was very comfortable. The breakfast was excelent. The front office staff could speak very good english, pleasant and helpful. Close to the the Metro.
      The Bell Captain would not help with cases. Thre stairs to the entrance of the hotel. Our car driver was very helpful in this regard.

      We arrived at approx 1:00am from Dubia. Check in was fast and pleasant. All the front staff could speak very good english and were most helpfull with assistance on catching the Metro (next door to the hotel) to do the Ring rout to see the wonderful rail stations. Good location for shops and supermarket.Market selling fruit,food, clothing and hardware plus, across the road from hotel. The hotel is 4 star. The room was clean and large for a standard room. Good flow of hot water in the shower. Breakfast had a good choice and a big varity foor to cater for all.

      Reviewed August 29, 2009

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