Novotel Moscow Centre Hotel

Novoslobodskaya str 23, Tverskoy, Moscow, Russia
Novotel Moscow Centre Hotel
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 Novotel Moscow Centre Hotel
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8.4
Excellent
/10
(1352 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location - 1.79 kilometers from city center
  • Red Square3.32 km
  • Lenin’s Tomb3.39 km
  • The Moscow Kremlin3.5 km
  • St Basil’s Cathedral3.6 km
  • Ivan The Great Bell Tower3.64 km
  • The Armoury3.66 km
  • Pushkin Fine Arts Museum3.85 km
  • Cathedral of Christ the Saviour4.16 km
  • Tretyakov Gallery4.67 km
  • Gorky Park6.02 km
  • Highlights and ratings

    4-star Hotel
    Free Wi-Fi

    This property is in high demand!

    Booked 15 times

    "Excellent location and clean hotel with good service."
    Binu - 06 August 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    Excellent comfort
    8.4 room quality and comfort
    Excellent service
    8.3 rating for service
    • 190 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 99% of all properties in Moscow in the last 24 hoursCompared to 15,105 Moscow properties at Agoda for various dates
    Value for money8.4
    Location rating8.9
    Nearest airportSheremetyevo International Airport (SVO)
    Distance to airport23.4 km

    Rooms available at Novotel Moscow Centre Hotel

    8.4
    Excellent
    Room comfort & quality
    Superior Queen with Sofa
    Superior Queen with Sofa
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Superior Room with 2 Single Beds and Sofa
    Superior Room with 2 Single Beds and Sofa
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Superior Double with Sofa
    Superior Double with Sofa
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Executive Queen with Sofa
    Executive Queen with Sofa
    ...
    • Room size: 57 m²/614 ft²
    • City view
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Superior 2 Queen Room
    Superior 2 Queen Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Single Superior
    Single Superior
    ...
      Enter dates to see prices
      Single Executive
      Single Executive
      ...
        Enter dates to see prices

        What people love about Novotel Moscow Centre Hotel

        • 6.4
          Good
          Location

          "The room is quite big and located next to metro station."

          Alexandre

          |

          02 July 2017

        • 6.8
          Good
          Location

          "The hotel is located in very good location of moscow."

          Sosthenes

          |

          11 September 2017

        • 7.2
          Very good
          Location

          "The location for the hotel is good."

          MEIYAN

          |

          25 July 2018

        Property ranking|Compared to 15,105 Moscow properties
        See all rankings
        Value for money score
        8.4/10
        Location score
        9.0/10
        Service score
        8.3/10
        Cleanliness score
        8.6/10
        Better than
        99
        %
        of Moscow properties
        Better than
        99
        %
        of Moscow properties
        Better than
        99
        %
        of Moscow properties
        Better than
        99
        %
        of Moscow properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        More about Novotel Moscow Centre Hotel

        More about Novotel Moscow Centre Hotel

        8.4
        Excellent

        "Now at the holiday inn - it just around the corner but has g..."

        Maurice

        |

        27 April 2016

        Description

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        Most talked about facilities

        Housekeeping
        12 mentions
        Breakfast
        11 mentions
        Food & Dining
        2 mentions
        Internet
        2 mentions

        What they offer

        8.0
        Very good
        Breakfast

        "Nice hotel with large buffet breakfast included!"

        nancy

        |

        08 April 2018

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Restaurants on site

        Cote Azure
        Cuisine:International
        Menu:Buffet

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

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        Some helpful facts

        Show less

        Reviews of Novotel Moscow Centre Hotel from real guests

        Overall rating
        8.4
        Excellent
        From 1352 reviews
        Provided by verified guests of
        Agoda Reviews (275)Booking.com Reviews (1077)
        Rating via Agoda8.4
        /
        10
        Cleanliness8.6
        Facilities8.0
        Location8.9
        Room comfort and quality8.4
        Service8.3
        Value for money8.4
        High score for Moscow
        Rating
        9+ Exceptional (68)
        8-9 Excellent (51)
        7-8 Very Good (43)
        6-7 Good (12)
        <6 Below Expectation (16)
        Time of the year
        Mar - May (52)
        Jun - Aug (49)
        Sep - Nov (43)
        Dec - Feb (46)
        All guests (275)
        All room types
        All languages

        Show reviews that mention 

        Showing 190 verified guest comments
        12345
        8.8
        Excellent
        CHIHHUANG from Taiwan
        Business traveler
        Stayed 3 nights in July, 2019

        Excellent”

        Nice hotel, next to metro station very convenient and many stores nearby

        Reviewed July 19, 2019

        Dear CHIHHUANG, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov, Front Office Manager

        Responded July 30, 2019
        Novotel Moscow Centre Hotel
        8.8
        Excellent
        Caroline from Indonesia
        Solo traveler
        Superior Double with Sofa
        Stayed 3 nights in July, 2018

        nice hotel but need better hospitality”

        their check in time is at 2pm and its supet strict. They asked me to wait as I was arrived at 1.30PM. The silly thing was when it was around 1.55PM there was a guest who happened to just walked in and the receptionist lady who appeared (surprisingly) wore an "Best Employee" button pin served him while she knew I was waiting to check in as I was told. its really annoying and rude. Other than the unfortunate experience I encountered during check-in, my stay was a pleasant one.

        Reviewed September 16, 2018

        Dear Caroline, Thank you for sharing your experience with us. We appreciate your feedback as it helps us to improve the service we provide to our guests. We are sorry to hear that there was an unsatisfactory experience with the food service during your stay with us. Please be sure that we took necessary training measures to prevent such cases to happen in the future. We hope to welcome you back in the future, so that we can provide a better experience. Best regards, Aleksey Sharapov Front Office Manager

        Responded October 24, 2018
        Novotel Moscow Centre Hotel
        8.8
        Excellent
        Marcus from Singapore
        Solo traveler
        Superior 2 Queen Room
        Stayed 2 nights in September, 2018

        Pretty good.”

        The room is big and clean. Metro station literally just around the corner. Hotel reception staff were good. The guy at the cafe was terrible, refused to help change rumbles and pretended not to know what I was asking and straight up ignore me.

        Reviewed September 10, 2018

        Dear Marcus, Thank you for staying with us and for your review. We are glad to know that your stay was comfortable and you enjoyed our rooms and staff service. Look forward to welcome you again at Novotel Moscow Centre. Best regards, Aleksey Sharapov Front Office Manager

        Responded October 24, 2018
        Novotel Moscow Centre Hotel
        10.0
        Exceptional
        Cherrie from Indonesia
        Family with teens
        Superior Twin
        Stayed 1 night in February, 2018

        Great Hotel”

        Right on top of Mendeleskaya station (you can walk inside the station connected to Novolobosky station which runs in the circle of all the main hubs, also one of the most beautiful Metro). Great staff! We walked in, and they knew it was us (well we contacted them few times prior our flight but that recognition adds up everything isnt it) We'd booked 2 rooms, great size nothing to complain at all! Dont forget to bring in your own shower cap, tooth brush/ paste tho. Its more of a buz hotel than leisure hotel.

        Reviewed February 27, 2018

        Dear Cherrie, Thank you for your kind feedback and letting us know you appreciate our services. I am happy you enjoyed your stay. As for your comments on bath supplies - we can provide all of this items upon your request to reception. We will be glad to welcome you again very soon! Kind regards, Aleksey Sharapov Front Office Manager

        Responded October 26, 2018
        Novotel Moscow Centre Hotel
        9.6
        Exceptional
        Surawong from Thailand
        Group
        Superior Twin
        Stayed 3 nights in December, 2017

        Good location and Nice staff ”

        Very good location the metro line 9 is under the hotel and you can walk 3 mins for line 5. The room is spacious and clean. Breakfast needs improvement, though. Red Square can be reached by Metro (only three stops). And the price is very reasonable.

        Reviewed December 05, 2017
        10.0
        Exceptional
        Phaipan from Thailand
        Solo traveler
        Superior Double with Sofa
        Stayed 4 nights in April, 2016

        First time in Moscow and it's nice!”

        I was at the hotel on my birthday. GM of the hotel sent me a tiny cake to celebrate my birthday. It's quite impressive and made my trip more memorable. Location of the hotel is great. It's near subway station and has a few nice groceries and supermarket nearby. It's a bit noisy at all time since it's closed to subway.

        Reviewed October 04, 2016
        8.4
        Excellent
        Maurice from Australia
        Business traveler
        Superior 2 Queen Room
        Stayed 2 nights in April, 2016

        Normal business hotel with lousy wifi”

        This hotel is close to subway, restaurants etc. it's a bland Novotel - nothing exciting. It would be a good business hotel if the Wifi worked. I had two rooms and in both cases Wifi was marginal. Better in the 2nd room but still marginal. To me the wifi is Critical when traveling for work - all business brand hotels are the same but it's the wifi that makes the difference. Now at the holiday inn - it just around the corner but has good wifi

        Reviewed April 27, 2016
        10.0
        Exceptional
        Twinkle from Philippines
        Family with young children
        Superior 2 Queen Room
        Stayed 3 nights in May, 2015

        Good location value for money”

        The room is big enough for the family of 5, good location near restaurant and subway.

        I booked in the 2 queen size bed for my family of 5. It was enough for us. Value for money. Just under the hotel is the subway station. Hotel is surrounded by restaurant like KFC, McDonald, Starbucks and other restaurant with grocery store.

        Reviewed June 07, 2015
        8.3
        Excellent
        Stuart from United Kingdom
        Business traveler
        Stayed 1 night in February, 2009

        Novotel Moscow Central”

        Price, Value for Money. Friendly staff.
        Parking/Dropping on and off from a taxi. Bathroom could have been cleaner (mould on the wall)

        I have stayed at this Novotel on more than one occasion and always chose it when in Moscow. It offers excellent value for money, whilst still retaining a sense of class in what is a classy city. Cleanliness is of a high standard, the staff are very helpful and friendly and the atmosphere adds to ones stay. Recommended.

        Reviewed March 14, 2009
        8.0
        Excellent
        Binu from India
        Family with young children
        Superior Twin
        Stayed 6 nights in July, 2018

        Very good”

        Excellent location and clean hotel with good service. AIrconditioning issues and a taxi was arranged by hotel as requested to airport, however the taxi driver charged me double than estimated though it had a meter. I feel meter was made by the driver himself. So book an online taxi. Suggest Mozio app.

        Reviewed August 06, 2018

        Dear Binu, We are glad to know that your stay was comfortable and you enjoyed our service. As for your comment on taxi service, please be sure that we have passed this information to our taxi company so they could check this information and take measures. We will be glad to welcome you again very soon! Kind regards, Aleksey Sharapov Front Office Manager

        Responded November 08, 2018
        Novotel Moscow Centre Hotel
        7.2
        Very good
        MEIYAN from Singapore
        Group
        Superior Twin
        Stayed 3 nights in July, 2018

        Good location and affordable hotel”

        The location for the hotel is good. Directly above the metro and walking distance to another line of the metro. Numbers of eateries nearby. Clean room and huge. Few facilities to enable get together for friends. Lastly, i will like to compliment the staff name Anton during my stay. He is very helpful and always put on a nice smile. He has also shown the confidence level that he is able to help when i approach him to assist in locating the Uber driver who has gone missing for 30 mins since we do not speak Russian. His English is really good as compare to the rest of the team. Novotel as chain hotel in the Le Club AccorHotels group should have more staff like him. This will assured the guest that they have made the right choice for choosing to stay in the hotel as compare to the competitors.

        Reviewed July 25, 2018

        Dear MEIYAN, Thank you for choosing Novotel Moscow Centre and dedicating your time to post such a generous review. It is a pleasure to know that you enjoyed our location and service provided during your stay. I will definitely share your kind words with Anton. We hope you will visit us again. Kind regards, Aleksey Sharapov Front Office Manager

        Responded October 31, 2018
        Novotel Moscow Centre Hotel
        6.8
        Good
        Sosthenes from United Kingdom
        Couple
        Superior 2 Queen Room
        Stayed 2 nights in September, 2017

        Good location ”

        The hotel is located in very good location of moscow. 40 min walk to red square or 3 station by tube. Room have nice space but very basic. Not a 4* hotel at all. Breakfast was ok. Nothing special. I would recommend if is a short visit.

        Reviewed September 11, 2017
        9.6
        Exceptional
        Manan from India
        Solo traveler
        Superior Double with Sofa
        Stayed 3 nights in March, 2017

        Friendly & responsive staff, superb location”

        Definitely the location to stay in if you want to enjoy the hustle bustle of the Moscow city, Metro train entrance just next door, great staff (Special mention of Mr. Anton & Ms. Yana at the front desk who really helped me out during my stay)

        Reviewed March 07, 2017
        9.0
        Exceptional
        Ying from China
        Group
        Superior 2 Queen Room
        Stayed 1 night in July, 2015

        changing room without notification”

        clean, friendly staff, next to subway station

        I booked the same double queen-bed room on two separate check-in dates in the same week. The room on our first check-in date was exactly the same as advertised on Agoda. I was very happy. Staff speaks good English. The hotel is literally above Mendeleevsky metro station - 3 stops to red square and Kremlin. But, when we came back from St Petersburg and re-checked in the same room I booked, the hotel put us in a different room that had one queen bed and a single bed. I phoned the reception to ask why, and the manager told me because of overbooking resulted from technical problems, they had no other rooms available. I argued and didn't buy the story because this had never occurred to me in any other hotels before. They offered another room but it had a queen size sofabed instead. I didn't want a sofabed so I chose to stay in the room provided. I couldn't bother pursuing a further resolution because I was due to leave Russia the next day. Except from this experience, I was generally happy with the services provided. Does a hotel have the right to change your room without notifying you beforehand? Has this occurred to you?

        Reviewed August 02, 2015
        8.0
        Excellent
        zhijun from China
        Solo traveler
        Superior Queen with Sofa
        Stayed 1 night in February, 2015

        Good location and nice staff ”

        Location, service, facility

        The location is very good, just locate on the Mendeleev metro station, around the hotel has several restaurant and exchange shop, the room is clean and has towel dryer in toilet, the staff is very nice and can speak good English

        Reviewed March 03, 2015
        9.7
        Exceptional
        Wasita from Thailand
        Family with teens
        Superior Twin
        Stayed 3 nights in November, 2014

        Truly Appreciated”

        Comfort, Location, Service

        It was like home for us! It was truly comfortable in every aspect, the room, the service. The location is also great, just 3 minute walk to a line 5 subway station, an open market, Elki-Palki and Starbucks, right in the very front is a line 9 subway station. Quiet and peaceful. Loved it! Definitely going back there for our next trip to Moscow

        Reviewed November 15, 2014
        8.3
        Excellent
        David from United Kingdom
        Solo traveler
        Superior Queen with Sofa
        Stayed 1 night in September, 2014

        good hotel”

        location, clean, great stuff

        great hotel,was only 24 hours stay between my flights, but great location 20 min walk to the Red Square, enjoyed the extra time to see Moscow city, thank you team Novotel for a late check out,will stay again for sure Vlad Hird

        Reviewed September 29, 2014
        8.0
        Excellent
        Chotiros from Thailand
        Business traveler
        Stayed 4 nights in September, 2012

        Nice hotel with bad attitude staff”

        Great location, nice room

        I requested for the hotel taxi to pick me up at the airport. The driver let me pull the suitcases through the parking lot to where he parked the car. He didn't even know how to get to the hotel. He got lost 3 times. When he found the hotel he didn't know how to get to the front to down load my bags. He put down all my bags right on the foot path. I had to walk to the hotel and complained to the staff who were not courteous enough to receive the complaint. Where is the service mind?

        Reviewed October 05, 2012
        8.0
        Excellent
        MARK from Thailand
        Business traveler
        Stayed 1 night in February, 2012

        At entrance of Mendeleevskaya Metro Station”

        Location

        my first time to russia. chose this hotel as it was -18c outside and this is closest to metro right at doorstep compared to other hotels close to aeroexpress city terminal station berlorussky station. metro stop is just next station on number 9 brown circle line. check in was quick. room was good size for 4 star hotel. no view around the area. wifi is free, but no reception in the discount room 801, you have to sit in the lobby. no lotion as needed with freezing dry weather. no toothbrush. morning breakfast was alright, not great, but at 1100 rubles may be expensive if you don't have an expense account. a number of places to eat across the street and mc donalds as well as a supermarket. number of banks and pharmacy also in the area. good choice as a base, especially being very close to metro. tv with a number of channels in many languages. in room safe and minibar. as with many hotels in europe, tissue paper, toilet paper, and towels are course and feel like sandpaper.

        Reviewed February 23, 2012
        9.0
        Exceptional
        Wayne from Australia
        Couple
        Stayed 1 night in July, 2009

        MORE THAN EXPECTED”

        The room was huge and was very comfortable. The breakfast was excelent. The front office staff could speak very good english, pleasant and helpful. Close to the the Metro.
        The Bell Captain would not help with cases. Thre stairs to the entrance of the hotel. Our car driver was very helpful in this regard.

        We arrived at approx 1:00am from Dubia. Check in was fast and pleasant. All the front staff could speak very good english and were most helpfull with assistance on catching the Metro (next door to the hotel) to do the Ring rout to see the wonderful rail stations. Good location for shops and supermarket.Market selling fruit,food, clothing and hardware plus, across the road from hotel. The hotel is 4 star. The room was clean and large for a standard room. Good flow of hot water in the shower. Breakfast had a good choice and a big varity foor to cater for all.

        Reviewed August 29, 2009
        12345

        Reviews of Novotel Moscow Centre Hotel from real guests

        Overall rating
        8.4
        Excellent
        From 1352 reviews
        Provided by verified guests of
        Agoda Reviews (275)Booking.com Reviews (1077)
        Rating via Agoda8.4
        /
        10
        Cleanliness8.6
        Facilities8.0
        Location8.9
        Room comfort and quality8.4
        Service8.3
        Value for money8.4
        High score for Moscow
        Rating
        9+ Exceptional (68)
        8-9 Excellent (51)
        7-8 Very Good (43)
        6-7 Good (12)
        <6 Below Expectation (16)
        Time of the year
        Mar - May (52)
        Jun - Aug (49)
        Sep - Nov (43)
        Dec - Feb (46)
        All guests (275)
        All room types
        All languages

        Show reviews that mention 

        Showing 190 verified guest comments
        12345
        8.8
        Excellent
        CHIHHUANG from Taiwan
        Business traveler
        Stayed 3 nights in July, 2019

        Excellent”

        Nice hotel, next to metro station very convenient and many stores nearby

        Reviewed July 19, 2019

        Dear CHIHHUANG, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov, Front Office Manager

        Responded July 30, 2019
        Novotel Moscow Centre Hotel
        8.8
        Excellent
        Caroline from Indonesia
        Solo traveler
        Superior Double with Sofa
        Stayed 3 nights in July, 2018

        nice hotel but need better hospitality”

        their check in time is at 2pm and its supet strict. They asked me to wait as I was arrived at 1.30PM. The silly thing was when it was around 1.55PM there was a guest who happened to just walked in and the receptionist lady who appeared (surprisingly) wore an "Best Employee" button pin served him while she knew I was waiting to check in as I was told. its really annoying and rude. Other than the unfortunate experience I encountered during check-in, my stay was a pleasant one.

        Reviewed September 16, 2018

        Dear Caroline, Thank you for sharing your experience with us. We appreciate your feedback as it helps us to improve the service we provide to our guests. We are sorry to hear that there was an unsatisfactory experience with the food service during your stay with us. Please be sure that we took necessary training measures to prevent such cases to happen in the future. We hope to welcome you back in the future, so that we can provide a better experience. Best regards, Aleksey Sharapov Front Office Manager

        Responded October 24, 2018
        Novotel Moscow Centre Hotel
        8.8
        Excellent
        Marcus from Singapore
        Solo traveler
        Superior 2 Queen Room
        Stayed 2 nights in September, 2018

        Pretty good.”

        The room is big and clean. Metro station literally just around the corner. Hotel reception staff were good. The guy at the cafe was terrible, refused to help change rumbles and pretended not to know what I was asking and straight up ignore me.

        Reviewed September 10, 2018

        Dear Marcus, Thank you for staying with us and for your review. We are glad to know that your stay was comfortable and you enjoyed our rooms and staff service. Look forward to welcome you again at Novotel Moscow Centre. Best regards, Aleksey Sharapov Front Office Manager

        Responded October 24, 2018
        Novotel Moscow Centre Hotel
        10.0
        Exceptional
        Cherrie from Indonesia
        Family with teens
        Superior Twin
        Stayed 1 night in February, 2018

        Great Hotel”

        Right on top of Mendeleskaya station (you can walk inside the station connected to Novolobosky station which runs in the circle of all the main hubs, also one of the most beautiful Metro). Great staff! We walked in, and they knew it was us (well we contacted them few times prior our flight but that recognition adds up everything isnt it) We'd booked 2 rooms, great size nothing to complain at all! Dont forget to bring in your own shower cap, tooth brush/ paste tho. Its more of a buz hotel than leisure hotel.

        Reviewed February 27, 2018

        Dear Cherrie, Thank you for your kind feedback and letting us know you appreciate our services. I am happy you enjoyed your stay. As for your comments on bath supplies - we can provide all of this items upon your request to reception. We will be glad to welcome you again very soon! Kind regards, Aleksey Sharapov Front Office Manager

        Responded October 26, 2018
        Novotel Moscow Centre Hotel
        9.6
        Exceptional
        Surawong from Thailand
        Group
        Superior Twin
        Stayed 3 nights in December, 2017

        Good location and Nice staff ”

        Very good location the metro line 9 is under the hotel and you can walk 3 mins for line 5. The room is spacious and clean. Breakfast needs improvement, though. Red Square can be reached by Metro (only three stops). And the price is very reasonable.

        Reviewed December 05, 2017
        10.0
        Exceptional
        Phaipan from Thailand
        Solo traveler
        Superior Double with Sofa
        Stayed 4 nights in April, 2016

        First time in Moscow and it's nice!”

        I was at the hotel on my birthday. GM of the hotel sent me a tiny cake to celebrate my birthday. It's quite impressive and made my trip more memorable. Location of the hotel is great. It's near subway station and has a few nice groceries and supermarket nearby. It's a bit noisy at all time since it's closed to subway.

        Reviewed October 04, 2016
        8.4
        Excellent
        Maurice from Australia
        Business traveler
        Superior 2 Queen Room
        Stayed 2 nights in April, 2016

        Normal business hotel with lousy wifi”

        This hotel is close to subway, restaurants etc. it's a bland Novotel - nothing exciting. It would be a good business hotel if the Wifi worked. I had two rooms and in both cases Wifi was marginal. Better in the 2nd room but still marginal. To me the wifi is Critical when traveling for work - all business brand hotels are the same but it's the wifi that makes the difference. Now at the holiday inn - it just around the corner but has good wifi

        Reviewed April 27, 2016
        10.0
        Exceptional
        Twinkle from Philippines
        Family with young children
        Superior 2 Queen Room
        Stayed 3 nights in May, 2015

        Good location value for money”

        The room is big enough for the family of 5, good location near restaurant and subway.

        I booked in the 2 queen size bed for my family of 5. It was enough for us. Value for money. Just under the hotel is the subway station. Hotel is surrounded by restaurant like KFC, McDonald, Starbucks and other restaurant with grocery store.

        Reviewed June 07, 2015
        8.3
        Excellent
        Stuart from United Kingdom
        Business traveler
        Stayed 1 night in February, 2009

        Novotel Moscow Central”

        Price, Value for Money. Friendly staff.
        Parking/Dropping on and off from a taxi. Bathroom could have been cleaner (mould on the wall)

        I have stayed at this Novotel on more than one occasion and always chose it when in Moscow. It offers excellent value for money, whilst still retaining a sense of class in what is a classy city. Cleanliness is of a high standard, the staff are very helpful and friendly and the atmosphere adds to ones stay. Recommended.

        Reviewed March 14, 2009
        8.0
        Excellent
        Binu from India
        Family with young children
        Superior Twin
        Stayed 6 nights in July, 2018

        Very good”

        Excellent location and clean hotel with good service. AIrconditioning issues and a taxi was arranged by hotel as requested to airport, however the taxi driver charged me double than estimated though it had a meter. I feel meter was made by the driver himself. So book an online taxi. Suggest Mozio app.

        Reviewed August 06, 2018

        Dear Binu, We are glad to know that your stay was comfortable and you enjoyed our service. As for your comment on taxi service, please be sure that we have passed this information to our taxi company so they could check this information and take measures. We will be glad to welcome you again very soon! Kind regards, Aleksey Sharapov Front Office Manager

        Responded November 08, 2018
        Novotel Moscow Centre Hotel
        7.2
        Very good
        MEIYAN from Singapore
        Group
        Superior Twin
        Stayed 3 nights in July, 2018

        Good location and affordable hotel”

        The location for the hotel is good. Directly above the metro and walking distance to another line of the metro. Numbers of eateries nearby. Clean room and huge. Few facilities to enable get together for friends. Lastly, i will like to compliment the staff name Anton during my stay. He is very helpful and always put on a nice smile. He has also shown the confidence level that he is able to help when i approach him to assist in locating the Uber driver who has gone missing for 30 mins since we do not speak Russian. His English is really good as compare to the rest of the team. Novotel as chain hotel in the Le Club AccorHotels group should have more staff like him. This will assured the guest that they have made the right choice for choosing to stay in the hotel as compare to the competitors.

        Reviewed July 25, 2018

        Dear MEIYAN, Thank you for choosing Novotel Moscow Centre and dedicating your time to post such a generous review. It is a pleasure to know that you enjoyed our location and service provided during your stay. I will definitely share your kind words with Anton. We hope you will visit us again. Kind regards, Aleksey Sharapov Front Office Manager

        Responded October 31, 2018
        Novotel Moscow Centre Hotel
        6.8
        Good
        Sosthenes from United Kingdom
        Couple
        Superior 2 Queen Room
        Stayed 2 nights in September, 2017

        Good location ”

        The hotel is located in very good location of moscow. 40 min walk to red square or 3 station by tube. Room have nice space but very basic. Not a 4* hotel at all. Breakfast was ok. Nothing special. I would recommend if is a short visit.

        Reviewed September 11, 2017
        9.6
        Exceptional
        Manan from India
        Solo traveler
        Superior Double with Sofa
        Stayed 3 nights in March, 2017

        Friendly & responsive staff, superb location”

        Definitely the location to stay in if you want to enjoy the hustle bustle of the Moscow city, Metro train entrance just next door, great staff (Special mention of Mr. Anton & Ms. Yana at the front desk who really helped me out during my stay)

        Reviewed March 07, 2017
        9.0
        Exceptional
        Ying from China
        Group
        Superior 2 Queen Room
        Stayed 1 night in July, 2015

        changing room without notification”

        clean, friendly staff, next to subway station

        I booked the same double queen-bed room on two separate check-in dates in the same week. The room on our first check-in date was exactly the same as advertised on Agoda. I was very happy. Staff speaks good English. The hotel is literally above Mendeleevsky metro station - 3 stops to red square and Kremlin. But, when we came back from St Petersburg and re-checked in the same room I booked, the hotel put us in a different room that had one queen bed and a single bed. I phoned the reception to ask why, and the manager told me because of overbooking resulted from technical problems, they had no other rooms available. I argued and didn't buy the story because this had never occurred to me in any other hotels before. They offered another room but it had a queen size sofabed instead. I didn't want a sofabed so I chose to stay in the room provided. I couldn't bother pursuing a further resolution because I was due to leave Russia the next day. Except from this experience, I was generally happy with the services provided. Does a hotel have the right to change your room without notifying you beforehand? Has this occurred to you?

        Reviewed August 02, 2015
        8.0
        Excellent
        zhijun from China
        Solo traveler
        Superior Queen with Sofa
        Stayed 1 night in February, 2015

        Good location and nice staff ”

        Location, service, facility

        The location is very good, just locate on the Mendeleev metro station, around the hotel has several restaurant and exchange shop, the room is clean and has towel dryer in toilet, the staff is very nice and can speak good English

        Reviewed March 03, 2015
        9.7
        Exceptional
        Wasita from Thailand
        Family with teens
        Superior Twin
        Stayed 3 nights in November, 2014

        Truly Appreciated”

        Comfort, Location, Service

        It was like home for us! It was truly comfortable in every aspect, the room, the service. The location is also great, just 3 minute walk to a line 5 subway station, an open market, Elki-Palki and Starbucks, right in the very front is a line 9 subway station. Quiet and peaceful. Loved it! Definitely going back there for our next trip to Moscow

        Reviewed November 15, 2014
        8.3
        Excellent
        David from United Kingdom
        Solo traveler
        Superior Queen with Sofa
        Stayed 1 night in September, 2014

        good hotel”

        location, clean, great stuff

        great hotel,was only 24 hours stay between my flights, but great location 20 min walk to the Red Square, enjoyed the extra time to see Moscow city, thank you team Novotel for a late check out,will stay again for sure Vlad Hird

        Reviewed September 29, 2014
        8.0
        Excellent
        Chotiros from Thailand
        Business traveler
        Stayed 4 nights in September, 2012

        Nice hotel with bad attitude staff”

        Great location, nice room

        I requested for the hotel taxi to pick me up at the airport. The driver let me pull the suitcases through the parking lot to where he parked the car. He didn't even know how to get to the hotel. He got lost 3 times. When he found the hotel he didn't know how to get to the front to down load my bags. He put down all my bags right on the foot path. I had to walk to the hotel and complained to the staff who were not courteous enough to receive the complaint. Where is the service mind?

        Reviewed October 05, 2012
        8.0
        Excellent
        MARK from Thailand
        Business traveler
        Stayed 1 night in February, 2012

        At entrance of Mendeleevskaya Metro Station”

        Location

        my first time to russia. chose this hotel as it was -18c outside and this is closest to metro right at doorstep compared to other hotels close to aeroexpress city terminal station berlorussky station. metro stop is just next station on number 9 brown circle line. check in was quick. room was good size for 4 star hotel. no view around the area. wifi is free, but no reception in the discount room 801, you have to sit in the lobby. no lotion as needed with freezing dry weather. no toothbrush. morning breakfast was alright, not great, but at 1100 rubles may be expensive if you don't have an expense account. a number of places to eat across the street and mc donalds as well as a supermarket. number of banks and pharmacy also in the area. good choice as a base, especially being very close to metro. tv with a number of channels in many languages. in room safe and minibar. as with many hotels in europe, tissue paper, toilet paper, and towels are course and feel like sandpaper.

        Reviewed February 23, 2012
        9.0
        Exceptional
        Wayne from Australia
        Couple
        Stayed 1 night in July, 2009

        MORE THAN EXPECTED”

        The room was huge and was very comfortable. The breakfast was excelent. The front office staff could speak very good english, pleasant and helpful. Close to the the Metro.
        The Bell Captain would not help with cases. Thre stairs to the entrance of the hotel. Our car driver was very helpful in this regard.

        We arrived at approx 1:00am from Dubia. Check in was fast and pleasant. All the front staff could speak very good english and were most helpfull with assistance on catching the Metro (next door to the hotel) to do the Ring rout to see the wonderful rail stations. Good location for shops and supermarket.Market selling fruit,food, clothing and hardware plus, across the road from hotel. The hotel is 4 star. The room was clean and large for a standard room. Good flow of hot water in the shower. Breakfast had a good choice and a big varity foor to cater for all.

        Reviewed August 29, 2009
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        Novotel Moscow Centre Hotel
        |Excellent 8.4
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        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Red Square
        • Mendeleyevskaya Metro Station is within 0.18 km