Novotel Moscow Sheremetyevo Airport Hotel

Ownership 3, Khimki District, Sheremetyevo Int'l Airport, Moscow, Russia
Novotel Moscow Sheremetyevo Airport Hotel
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Superior Double Novotel Moscow Sheremetyevo Airport Hotel
Interior view Novotel Moscow Sheremetyevo Airport Hotel
Interior view Novotel Moscow Sheremetyevo Airport Hotel
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8.8
Excellent
/10
(2915 reviews)See what guests said
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8.8
Excellent
Location rating score
Excellent location
Parking
FREE
  • Red Square26.37 km
  • Lenin’s Tomb26.44 km
  • The Moscow Kremlin26.53 km
  • The Armoury26.62 km
  • Pushkin Fine Arts Museum26.65 km
  • St Basil’s Cathedral26.65 km
  • Ivan The Great Bell Tower26.66 km
  • Cathedral of Christ the Saviour26.94 km
  • Tretyakov Gallery27.64 km
  • Gorky Park28.49 km
  • Highlights and ratings

    4-star Hotel
    Free Wi-Fi
    "Located near the airport the hotel is up to Novoteldtandards worldwide."
    Jean D. - 03 February 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent facilities on premise
    8.3 facilities on premise
    Excellent comfort
    8.0 room quality and comfort
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    Cheaper than 99% of all properties in Moscow in the last 24 hoursCompared to 15,105 Moscow properties at Agoda for various dates
    Value for money7.7
    Location rating8.8
    Nearest airportSheremetyevo International Airport (SVO)
    Distance to airport630 m

    Rooms available at Novotel Moscow Sheremetyevo Airport Hotel

    8.0
    Very good
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Standard Novation Room
    Standard Novation Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 1 queen bed and 1 sofa bed ...
    Enter dates to see prices
    Executive Double Bed
    Executive Double Bed
    ...
    • Room size: 25 m²/269 ft²
    • Bathtub
    • 1 double bed
    Enter dates to see prices
    Suite Capacity 1
    Suite Capacity 1
    ...
      Enter dates to see prices
      Double Single Use Executive
      Double Single Use Executive
      ...
        Enter dates to see prices
        Room Capacity 6
        Room Capacity 6
        ...
          Enter dates to see prices
          Suite Double bed
          Suite Double bed
          ...
            Enter dates to see prices
            Double Room Suite
            Double Room Suite
            ...
              Enter dates to see prices
              Basic Double
              Basic Double
              ...
                Enter dates to see prices

                What people love about Novotel Moscow Sheremetyevo Airport Hotel

                • 7.3
                  Very good

                  "Yes very comfortable and will stay."

                  JaeWoong

                  |

                  25 February 2016

                • 8.8
                  Excellent
                  Breakfast

                  "Room and breakfast are also good."

                  Jee H.

                  |

                  28 November 2017

                • 8.8
                  Excellent

                  "Stayed 1 night, comfortable hotel"

                  Munkhzul

                  |

                  17 March 2017

                Property ranking|Compared to 15,105 Moscow properties
                See all rankings
                Value for money score
                7.8/10
                Location score
                8.8/10
                Service score
                8.0/10
                Cleanliness score
                8.7/10
                Better than
                99
                %
                of Moscow properties
                Better than
                99
                %
                of Moscow properties
                Better than
                99
                %
                of Moscow properties
                Better than
                99
                %
                of Moscow properties
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                More about Novotel Moscow Sheremetyevo Airport Hotel

                More about Novotel Moscow Sheremetyevo Airport Hotel

                8.8
                Excellent

                "Free shuttle took me the aitport terminal."

                Jee H.

                |

                28 November 2017

                Description

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                Most talked about facilities

                Breakfast
                3 mentions
                Taxi
                2 mentions
                Food & Dining
                1 mention
                Internet
                1 mention

                What they offer

                9.2
                Exceptional
                Spaciousness

                "The place is very nice and spacious"

                Richelle

                |

                02 November 2018

                View all reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Food and dining

                Breakfast options

                Continental

                Restaurants on site

                Fusion Restaurant & Bar
                Cuisine:European, Italian, Seafood
                Menu:Buffet
                Cote Jardin
                Cuisine:European, Russian
                Menu:A-la-carte

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Property's guest policies

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                Some helpful facts

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                Reviews of Novotel Moscow Sheremetyevo Airport Hotel from real guests

                Overall rating
                8.8
                Excellent
                From 2915 reviews
                Provided by verified guests of
                Agoda Reviews (181)Booking.com Reviews (2734)
                Rating via Agoda8.2
                /
                10
                Cleanliness8.7
                Facilities8.3
                Location8.8
                Room comfort and quality8.0
                Service8.0
                Value for money7.7
                High score for Moscow
                Rating
                9+ Exceptional (53)
                8-9 Excellent (20)
                7-8 Very Good (26)
                6-7 Good (9)
                <6 Below Expectation (19)
                Time of the year
                Mar - May (26)
                Jun - Aug (38)
                Sep - Nov (28)
                Dec - Feb (35)
                All guests (181)
                All room types
                All languages
                Showing 127 verified guest comments
                12345
                9.2
                Exceptional
                Richelle from Philippines
                Solo traveler
                Superior Double
                Stayed 1 night in October, 2018

                very good”

                The place is very nice and spacious.Location is very close to the airport. Contrary to what we thought, you have to go out and stamp your pasport in and out (not airport hotel located inside the airport). There are more hotel closeby the said hotel for cheaper.

                Reviewed November 02, 2018

                Dear Richelle! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

                Responded January 11, 2019
                Novotel Moscow Sheremetyevo Airport Hotel
                10.0
                Exceptional
                Monika from Germany
                Couple
                Superior Double
                Stayed 2 nights in November, 2018

                Thank you.”

                Thanks.

                Reviewed November 29, 2018

                Dear Monika! Thank you for choosing “Novotel Sheremetyevo Airport”. We appreciate you taking the time to give us a high score for the hotel services. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

                Responded January 11, 2019
                Novotel Moscow Sheremetyevo Airport Hotel
                8.8
                Excellent
                Neil from United Kingdom
                Family with young children
                Superior Double
                Stayed 1 night in August, 2018

                Excellent”

                Good location for the airport

                Reviewed October 02, 2018

                Dear Neil! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. Best regards, Sergey Ryltsov, General Manager

                Responded January 11, 2019
                Novotel Moscow Sheremetyevo Airport Hotel
                9.3
                Exceptional
                Juho from South Korea
                Solo traveler
                Superior Double
                Stayed 1 night in February, 2016

                Generally execellent.”

                Good facillities, Kind employees, nice condition

                Very good, worth staying. There is only one thing I hope to be changed. Sign of shuttle stop. It was that good to be recognized. When I first got outta airport, many taxi drivers tries to cheat me with overprices and wrong location info of the hotel. To be more great hotel near SVO, need to build more signs for travellers. Others are perfect.

                Reviewed February 07, 2016
                4.3
                Rafael from Hungary
                Business traveler
                Stayed 1 night in April, 2012

                Crap room in a secluded part of the hotel”

                had a sleep while in transfer

                The room I got was nothing like Novotel or even a star rated hotel, shower head was falling down, there was no proper bedding even. Internet worked well. just stayed for such a high charge to get a sleep and i got it, but i was shouted awake and ordered to get my breakfast before 8 or i am not allowed to eat later. it was an experience...

                Reviewed August 08, 2012
                8.7
                Excellent
                Chau from Hong Kong
                Solo traveler
                Stayed 1 night in March, 2012

                Clean and comfortable; just next to the airport”

                very close to the airport with free shuttle buses to the hotel

                i arrived late at night but had to meet someone at the svo airport early in the morning. this is a perfect hotel for me as it is very near to the airport with good and frequent shuttle buses going to all d,e and f terminals. room is nice and comfortable with all the stuff you need. restaurant is good too but a bit expensive.

                Reviewed March 12, 2012
                10.0
                Exceptional
                amorntip from Thailand
                Business traveler
                Superior Double
                Stayed 2 nights in January, 2018

                Excellent for short trip in Moscow”

                All excellent but just one thing that the hotel can not exchange money form USD or Euro or anything else. Just a little not convenient.

                Reviewed January 25, 2018

                Dear Amorntip! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". We are glad to find out that you appreciated your stay with us. Let me inform you that across the street from our hotel there is a building where you can exchange money, also in our hotel we have ATM. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

                Responded July 26, 2018
                Novotel Moscow Sheremetyevo Airport Hotel
                9.6
                Exceptional
                amorntip from Thailand
                Business traveler
                Superior Double
                Stayed 2 nights in January, 2018

                Good location and shuttle bus service to airport is convenient. Staff are lovely ”

                Only one point that why the hotel can not accept to change money from USD or EURO.

                Reviewed January 23, 2018

                Dear Amorntip! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". We are glad to find out that you appreciated the location of your hotel and our shuttle bus service. Special thanks for your kind words regarding our staff. Let me inform you that across the street from our hotel there is a building where you can exchange money, also in our hotel we have ATM. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

                Responded July 26, 2018
                Novotel Moscow Sheremetyevo Airport Hotel
                8.8
                Excellent
                Jee from South Korea
                Business traveler
                Superior Double
                Stayed 1 night in November, 2017

                Convenient to stay ”

                Next to the SVO. Free shuttle took me the aitport terminal. Room and breakfast are also good. Recommend!

                Reviewed November 28, 2017
                10.0
                Exceptional
                Erich from France
                Solo traveler
                Standard Novation Room
                Stayed 1 night in July, 2017

                Convenient for quick stopover”

                Walking distance from Airport (but far from city, 1h taxi...) good for early flights and stoppover in Moscow

                Reviewed July 27, 2017

                Dear Erich! Thank you very much for your feedback about your stay at "Novotel Airport Sheremetyevo". We would like to thank you for your loyalty and for choosing our hotel for your stay in Moscow. Please accept special thanks for all the positive moments mentioned in your review. To provide the best service is our priority. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport”! Best regards, Sergey Ryltsov, General Manager

                Responded August 23, 2017
                Novotel Moscow Sheremetyevo Airport Hotel
                9.2
                Exceptional
                Shlomo from Israel
                Family with teens
                Standard Novation Room
                Stayed 1 night in April, 2017

                Very nice hotel, great location, hope to come again.”

                Very nice hotel, great location, hope to come again. Breakfast was good, but was expecting a bit more....

                Reviewed April 09, 2017

                Dear Shlomo! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay with us. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

                Responded August 24, 2017
                Novotel Moscow Sheremetyevo Airport Hotel
                8.8
                Excellent
                Munkhzul from Mongolia
                Business traveler
                Superior Double
                Stayed 1 night in March, 2017

                Comfortable hotel”

                Stayed 1 night, comfortable hotel

                Reviewed March 17, 2017

                Dear Munkhzul! Thank you for choosing “Novotel Sheremetyevo Airport” and for your feedback. We are very glad to know that you enjoyed your stay with us. It is our priority to provide our guests with perfect conditions for the rest. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport”! Sincerely, Sergey Ryltsov, General Manager

                Responded August 24, 2017
                Novotel Moscow Sheremetyevo Airport Hotel
                9.2
                Exceptional
                Nam from Singapore
                Solo traveler
                Superior Double
                Stayed 1 night in May, 2016

                Good transit hotel”

                Perfect place for a short layover in Moscow. Free shuttle from airport, clean room & a good bar.

                Reviewed May 30, 2016
                8.0
                Excellent
                jaesung from South Korea
                Business traveler
                Superior Double
                Stayed 1 night in November, 2014

                Good Hotel”

                Good location, nice food, kind people

                The hotel is near to the Airport. and there is free shutle bus, so you can access to the hotel easily. and Room was clean and well organised. Nice food.

                Reviewed December 04, 2014
                8.0
                Excellent
                Yeon from South Korea
                Business traveler
                Superior Double
                Stayed 1 night in November, 2013

                Near airport”

                Close to airport, good food, clean rooms
                Reviewed November 27, 2013
                8.4
                Excellent
                orazio from United Kingdom
                Business traveler
                Superior Double
                Stayed 1 night in September, 2018

                great location”

                Good place to stay if you arrive too late to travel into Moscow.

                Reviewed September 22, 2018

                Dear Orazio! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". We are glad to know that you enjoyed your stay with us and appreciated the location of our hotel. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

                Responded January 11, 2019
                Novotel Moscow Sheremetyevo Airport Hotel
                5.2
                yuval from Israel
                Solo traveler
                Superior Double
                Stayed 1 night in March, 2017

                Very bad”

                We entered the hotel and realized non of the staff speaks any English, which is not something you would expect in an international hotel, we entered the room and the ac was broken so they "fixed it" only for us to realize in the middle of the night nothing was fixed and was impossible to sleep in the heat, the shower barley had any water pressure and barley any hot water, not worth the money.

                Reviewed March 20, 2017

                Dear Yuval! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo".Please accept our sincere apologies for all inconveniences you experienced during your stay at our hotel. Let us assure you that all defects were checked and all appropriate measures would be taken to improve quality of service. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Sincerely, Sergey Ryltsov, General Manager

                Responded August 24, 2017
                Novotel Moscow Sheremetyevo Airport Hotel
                4.0
                Sten from Estonia
                Couple
                Superior Double
                Stayed 1 night in February, 2015

                Dont go if you dont have tranfer visa. ”

                Nobody didn't warn us, that if you don't have transfer visa then "transfer hotel" actually don't situate inaside tranfer area and you have to wait 4hours for a idiot bus driver to collect you for 2 minute ride trough gate. The hotel also has special locked floor (level) for tranfer torists that looks like prison. Old, ugly and door locked with chains. The staff is bunch of amateurs who don't know anything and the "system" is chaotic. If you do not push, ask and actively don't participate - you will miss your flight for sure. Don't go there - stay in the business lounge.

                Reviewed May 11, 2015
                3.7
                Hector from Mexico
                Business traveler
                Superior Double
                Stayed 1 night in January, 2015

                The people at the reception is disgusting ”

                Nothing

                Not good at all... was over 1 hr waiting at the desk because they didn't find your agoda booking... more than all also agoda made me pay a higher price than the price that they are offering on arrival, they told me that the document that brought with me was false...agoda members...also be sure what are you selling and pay it on time......

                Reviewed February 03, 2015
                4.7
                owen from United Kingdom
                Business traveler
                Stayed 1 night in June, 2012

                Good Location but room terrible”

                Good Breakfast

                I think that because I booked the room through Agoda and not direct with the Hotel (which my company normally does) I was given the worst room in the Hotel next to the service lift. Small room unfortable bed, small TV.

                Reviewed August 31, 2012
                12345

                Reviews of Novotel Moscow Sheremetyevo Airport Hotel from real guests

                Overall rating
                8.8
                Excellent
                From 2915 reviews
                Provided by verified guests of
                Agoda Reviews (181)Booking.com Reviews (2734)
                Rating via Agoda8.2
                /
                10
                Cleanliness8.7
                Facilities8.3
                Location8.8
                Room comfort and quality8.0
                Service8.0
                Value for money7.7
                High score for Moscow
                Rating
                9+ Exceptional (53)
                8-9 Excellent (20)
                7-8 Very Good (26)
                6-7 Good (9)
                <6 Below Expectation (19)
                Time of the year
                Mar - May (26)
                Jun - Aug (38)
                Sep - Nov (28)
                Dec - Feb (35)
                All guests (181)
                All room types
                All languages
                Showing 127 verified guest comments
                12345
                9.2
                Exceptional
                Richelle from Philippines
                Solo traveler
                Superior Double
                Stayed 1 night in October, 2018

                very good”

                The place is very nice and spacious.Location is very close to the airport. Contrary to what we thought, you have to go out and stamp your pasport in and out (not airport hotel located inside the airport). There are more hotel closeby the said hotel for cheaper.

                Reviewed November 02, 2018

                Dear Richelle! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

                Responded January 11, 2019
                Novotel Moscow Sheremetyevo Airport Hotel
                10.0
                Exceptional
                Monika from Germany
                Couple
                Superior Double
                Stayed 2 nights in November, 2018

                Thank you.”

                Thanks.

                Reviewed November 29, 2018

                Dear Monika! Thank you for choosing “Novotel Sheremetyevo Airport”. We appreciate you taking the time to give us a high score for the hotel services. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

                Responded January 11, 2019
                Novotel Moscow Sheremetyevo Airport Hotel
                8.8
                Excellent
                Neil from United Kingdom
                Family with young children
                Superior Double
                Stayed 1 night in August, 2018

                Excellent”

                Good location for the airport

                Reviewed October 02, 2018

                Dear Neil! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. Best regards, Sergey Ryltsov, General Manager

                Responded January 11, 2019
                Novotel Moscow Sheremetyevo Airport Hotel
                9.3
                Exceptional
                Juho from South Korea
                Solo traveler
                Superior Double
                Stayed 1 night in February, 2016

                Generally execellent.”

                Good facillities, Kind employees, nice condition

                Very good, worth staying. There is only one thing I hope to be changed. Sign of shuttle stop. It was that good to be recognized. When I first got outta airport, many taxi drivers tries to cheat me with overprices and wrong location info of the hotel. To be more great hotel near SVO, need to build more signs for travellers. Others are perfect.

                Reviewed February 07, 2016
                4.3
                Rafael from Hungary
                Business traveler
                Stayed 1 night in April, 2012

                Crap room in a secluded part of the hotel”

                had a sleep while in transfer

                The room I got was nothing like Novotel or even a star rated hotel, shower head was falling down, there was no proper bedding even. Internet worked well. just stayed for such a high charge to get a sleep and i got it, but i was shouted awake and ordered to get my breakfast before 8 or i am not allowed to eat later. it was an experience...

                Reviewed August 08, 2012
                8.7
                Excellent
                Chau from Hong Kong
                Solo traveler
                Stayed 1 night in March, 2012

                Clean and comfortable; just next to the airport”

                very close to the airport with free shuttle buses to the hotel

                i arrived late at night but had to meet someone at the svo airport early in the morning. this is a perfect hotel for me as it is very near to the airport with good and frequent shuttle buses going to all d,e and f terminals. room is nice and comfortable with all the stuff you need. restaurant is good too but a bit expensive.

                Reviewed March 12, 2012
                10.0
                Exceptional
                amorntip from Thailand
                Business traveler
                Superior Double
                Stayed 2 nights in January, 2018

                Excellent for short trip in Moscow”

                All excellent but just one thing that the hotel can not exchange money form USD or Euro or anything else. Just a little not convenient.

                Reviewed January 25, 2018

                Dear Amorntip! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". We are glad to find out that you appreciated your stay with us. Let me inform you that across the street from our hotel there is a building where you can exchange money, also in our hotel we have ATM. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

                Responded July 26, 2018
                Novotel Moscow Sheremetyevo Airport Hotel
                9.6
                Exceptional
                amorntip from Thailand
                Business traveler
                Superior Double
                Stayed 2 nights in January, 2018

                Good location and shuttle bus service to airport is convenient. Staff are lovely ”

                Only one point that why the hotel can not accept to change money from USD or EURO.

                Reviewed January 23, 2018

                Dear Amorntip! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". We are glad to find out that you appreciated the location of your hotel and our shuttle bus service. Special thanks for your kind words regarding our staff. Let me inform you that across the street from our hotel there is a building where you can exchange money, also in our hotel we have ATM. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

                Responded July 26, 2018
                Novotel Moscow Sheremetyevo Airport Hotel
                8.8
                Excellent
                Jee from South Korea
                Business traveler
                Superior Double
                Stayed 1 night in November, 2017

                Convenient to stay ”

                Next to the SVO. Free shuttle took me the aitport terminal. Room and breakfast are also good. Recommend!

                Reviewed November 28, 2017
                10.0
                Exceptional
                Erich from France
                Solo traveler
                Standard Novation Room
                Stayed 1 night in July, 2017

                Convenient for quick stopover”

                Walking distance from Airport (but far from city, 1h taxi...) good for early flights and stoppover in Moscow

                Reviewed July 27, 2017

                Dear Erich! Thank you very much for your feedback about your stay at "Novotel Airport Sheremetyevo". We would like to thank you for your loyalty and for choosing our hotel for your stay in Moscow. Please accept special thanks for all the positive moments mentioned in your review. To provide the best service is our priority. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport”! Best regards, Sergey Ryltsov, General Manager

                Responded August 23, 2017
                Novotel Moscow Sheremetyevo Airport Hotel
                9.2
                Exceptional
                Shlomo from Israel
                Family with teens
                Standard Novation Room
                Stayed 1 night in April, 2017

                Very nice hotel, great location, hope to come again.”

                Very nice hotel, great location, hope to come again. Breakfast was good, but was expecting a bit more....

                Reviewed April 09, 2017

                Dear Shlomo! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay with us. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

                Responded August 24, 2017
                Novotel Moscow Sheremetyevo Airport Hotel
                8.8
                Excellent
                Munkhzul from Mongolia
                Business traveler
                Superior Double
                Stayed 1 night in March, 2017

                Comfortable hotel”

                Stayed 1 night, comfortable hotel

                Reviewed March 17, 2017

                Dear Munkhzul! Thank you for choosing “Novotel Sheremetyevo Airport” and for your feedback. We are very glad to know that you enjoyed your stay with us. It is our priority to provide our guests with perfect conditions for the rest. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport”! Sincerely, Sergey Ryltsov, General Manager

                Responded August 24, 2017
                Novotel Moscow Sheremetyevo Airport Hotel
                9.2
                Exceptional
                Nam from Singapore
                Solo traveler
                Superior Double
                Stayed 1 night in May, 2016

                Good transit hotel”

                Perfect place for a short layover in Moscow. Free shuttle from airport, clean room & a good bar.

                Reviewed May 30, 2016
                8.0
                Excellent
                jaesung from South Korea
                Business traveler
                Superior Double
                Stayed 1 night in November, 2014

                Good Hotel”

                Good location, nice food, kind people

                The hotel is near to the Airport. and there is free shutle bus, so you can access to the hotel easily. and Room was clean and well organised. Nice food.

                Reviewed December 04, 2014
                8.0
                Excellent
                Yeon from South Korea
                Business traveler
                Superior Double
                Stayed 1 night in November, 2013

                Near airport”

                Close to airport, good food, clean rooms
                Reviewed November 27, 2013
                8.4
                Excellent
                orazio from United Kingdom
                Business traveler
                Superior Double
                Stayed 1 night in September, 2018

                great location”

                Good place to stay if you arrive too late to travel into Moscow.

                Reviewed September 22, 2018

                Dear Orazio! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". We are glad to know that you enjoyed your stay with us and appreciated the location of our hotel. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

                Responded January 11, 2019
                Novotel Moscow Sheremetyevo Airport Hotel
                5.2
                yuval from Israel
                Solo traveler
                Superior Double
                Stayed 1 night in March, 2017

                Very bad”

                We entered the hotel and realized non of the staff speaks any English, which is not something you would expect in an international hotel, we entered the room and the ac was broken so they "fixed it" only for us to realize in the middle of the night nothing was fixed and was impossible to sleep in the heat, the shower barley had any water pressure and barley any hot water, not worth the money.

                Reviewed March 20, 2017

                Dear Yuval! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo".Please accept our sincere apologies for all inconveniences you experienced during your stay at our hotel. Let us assure you that all defects were checked and all appropriate measures would be taken to improve quality of service. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Sincerely, Sergey Ryltsov, General Manager

                Responded August 24, 2017
                Novotel Moscow Sheremetyevo Airport Hotel
                4.0
                Sten from Estonia
                Couple
                Superior Double
                Stayed 1 night in February, 2015

                Dont go if you dont have tranfer visa. ”

                Nobody didn't warn us, that if you don't have transfer visa then "transfer hotel" actually don't situate inaside tranfer area and you have to wait 4hours for a idiot bus driver to collect you for 2 minute ride trough gate. The hotel also has special locked floor (level) for tranfer torists that looks like prison. Old, ugly and door locked with chains. The staff is bunch of amateurs who don't know anything and the "system" is chaotic. If you do not push, ask and actively don't participate - you will miss your flight for sure. Don't go there - stay in the business lounge.

                Reviewed May 11, 2015
                3.7
                Hector from Mexico
                Business traveler
                Superior Double
                Stayed 1 night in January, 2015

                The people at the reception is disgusting ”

                Nothing

                Not good at all... was over 1 hr waiting at the desk because they didn't find your agoda booking... more than all also agoda made me pay a higher price than the price that they are offering on arrival, they told me that the document that brought with me was false...agoda members...also be sure what are you selling and pay it on time......

                Reviewed February 03, 2015
                4.7
                owen from United Kingdom
                Business traveler
                Stayed 1 night in June, 2012

                Good Location but room terrible”

                Good Breakfast

                I think that because I booked the room through Agoda and not direct with the Hotel (which my company normally does) I was given the worst room in the Hotel next to the service lift. Small room unfortable bed, small TV.

                Reviewed August 31, 2012
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                Novotel Moscow Sheremetyevo Airport Hotel
                |Excellent 8.2
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                Experiences on Agoda. Because your room is just the beginning.

                • Excellent location
                • Red Square