Book Now: Osaka Umeda OS hotel

Excellent
From 412 reviewsSee what guests said
8.0
Recommended by 83% of guests

Real reviews from real guests

Agoda Reviews (412)Booking.com Reviews (505)
8.0
Excellent
From 412 reviews
Read reviews from:
Cleanliness8.1
Facilities7.3
Location8.5
Room comfort and quality5.8
Service8.4
Value for money7.7
Provided by verified guests of Agoda
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Showing 231 verified guest comments
7.6
Very good
MINA from South Korea
Family with teens
Compact Twin Non-Smoking
Stayed 2 nights in October, 2017
not bad”
good location, but very small room
Reviewed December 03, 2017
9.2
Exceptional
CHI from Hong Kong
Solo traveler
Compact Double Room - Smoking
Stayed 2 nights in October, 2017
Nice hotel”
Facilities of Hotel is nice in comparing with its price. The room and toilet are clean, the blow dryer are strong enough for me to make hair styling. However, I was assigned to smoking floor even though I selected non-smoking floor, I don't know whether they provide non-smoking floor or not.
Reviewed December 01, 2017
8.0
Excellent
Adam from Australia
Couple
Compact Double Room - Non-Smoking
Stayed 4 nights in November, 2017
Functional room close to Osaka Station”
The hotel was walking distance to the Osaka Station which is great for sightseeing and travelling on the Osaka Loop. Room was small but functional, clean & tidy. Staff were friendly and helpful. Sadly the other guests on our floor were very noisy late at night (yelling to each other through closed doors) and made our stay less enjoyable.
Reviewed November 30, 2017
7.2
Very good
Tan from Singapore
Couple
Compact Twin Non-Smoking
Stayed 2 nights in October, 2017
Very good”
Room is too small for couple
Reviewed November 15, 2017
4.4
Stephanie from China
Solo traveler
Deluxe Twin Non-Smoking
Stayed 3 nights in September, 2017
Acceptable”
-Near to Higashi umeda station, but a very long walk from Umeda station -breakfast from restaurant connected with the hotel provide a small selection of food but quite a variety of drinks -Quite disappointing that hotel staff refused to help making booking in other restaurant, they claimed they don't provide such service. -Old looking interior of hotel rooms and cleanliness needed to improve (dust seen around air conditioner)
Reviewed September 21, 2017
6.0
Kyu from South Korea
Solo traveler
Compact Double Room - Smoking
Stayed 3 nights in July, 2017
smoking room”
The two rooms for my family including two children, 4 and 6, were in smoking state while I asked non-smoking room. I had a headache due to smoking smell and insisted to change it to non-smoking, but they said they were not available for my 3 nights stay. I complained it to Agoda when checking-in, but it conveyed my complaint to hotel on the last night of the stay. After the complaint, hotel asked if I could have non-smoking, but it was too late.
Reviewed August 02, 2017
10.0
Exceptional
Petrus from Indonesia
Solo traveler
Compact Double Room - Non-Smoking
Stayed 1 night in July, 2017
Good stay ”
It's a nice and comfortable hotel at the heart of umeda. Easy to get to anywhere.
Reviewed July 29, 2017
8.8
Excellent
RYAN from Philippines
Couple
Compact Double Room - Smoking
Stayed 3 nights in June, 2017
Good option near Umeda station”
Near transportation hubs, restaurants, and shopping options. Booked way in advance so got a favorable price for the room.
Reviewed June 18, 2017
9.2
Exceptional
Koh from Singapore
Family with teens
Compact Double Room - Non-Smoking
Stayed 3 nights in May, 2017
Umeda OS”
Riom size is ok considering Japan. Breakfast at Saizeriya is good
Reviewed May 05, 2017
10.0
Exceptional
lilla from Thailand
Couple
Compact Double Room - Smoking
Stayed 4 nights in April, 2017
Great place great location”
Great
Reviewed April 12, 2017
5.6
Benzoino
Couple
Compact Double Room - Smoking
Stayed 4 nights in April, 2017
Generally ”
Booked non-smoking room, but it was full when I arrived, and lived in smoking room eventually.
Reviewed April 10, 2017
6.8
Good
Sze from Hong Kong
Couple
Compact Double Room - Smoking
Stayed 6 nights in March, 2017
Good”
Too small for the room Air con only provide heat air during the winter time But the location is really nice n close to Osaka station!
Reviewed April 07, 2017
8.8
Excellent
Yi from Australia
Couple
Compact Twin Non-Smoking
Stayed 2 nights in April, 2017
Location ,friendly staff”
Location good,staff friendly.
Reviewed April 04, 2017
8.0
Excellent
Chit from Hong Kong
Couple
Compact Double Room - Smoking
Stayed 6 nights in March, 2017
Very good”
Shampoo is good
Reviewed April 04, 2017
6.8
Good
Antony from Taiwan
Business traveler
Compact Double Room - Smoking
Stayed 3 nights in March, 2017
Convenient location”
Located in a very convenient location, about 10 min to Osaka (Umeda) station. Also, food streets right behind the hotel. Breakfast coupons can be used either breakfast or lunch.
Reviewed March 20, 2017
6.0
jaroonrat from Thailand
Solo traveler
Compact Twin Non-Smoking
Stayed 3 nights in January, 2017
location”
I booking this hotel considering first on location since i have to travel around this region then have be near Osaka station. Location is near ,quite convenience though the room is a bit small but acceptable since this is japan
Reviewed February 19, 2017
2.0
Sze from Hong Kong
Group
Compact Twin Non-Smoking
Stayed 1 night in December, 2016
Bad Experience”
- very old renovation and amenities - room is very very small! you cannot open the luggage on floor! - staff was not helpful and gave wrong information about traffic and sightseeing, causing us to travel to wrong places! - very inconvenient! it is actually far away from the Osaka train station. It took us 30 minutes to walk! It is not close to main subway lines as well. And we got lost many times when we walked back from subway station. - really hate the very narrow escalator that you must need to take from ground floor to the lobby of the hotel - it is very dangerous to ride this kind of narrow escalator if you are carrying big luggage
Reviewed January 05, 2017
8.0
Excellent
wanjan from Thailand
Couple
Compact Twin Non-Smoking
Stayed 3 nights in December, 2016
Good location !!! Nearest Higashi Umeda subway(Tanimachi line) is 100 m walking distance form Exit 6”
-
Reviewed January 03, 2017
8.0
Excellent
Dickman from Indonesia
Family with teens
Compact Twin Non-Smoking
Stayed 2 nights in December, 2016
Good location”
Good lication
Reviewed December 30, 2016
9.2
Exceptional
Yvonne from Singapore
Solo traveler
Compact Double Room - Smoking
Stayed 1 night in December, 2016
Recommended”
The hotel is very clean.
Reviewed December 21, 2016
7.2
Very good
Thanang from Thailand
Family with young children
Compact Twin Non-Smoking
Stayed 3 nights in November, 2016
Clean room, Great location”
The room is pretty clean but very small (Japanese standard). There are lots of great restaurants behind the hotel. The only let down was there is no elevator from ground floor to the lobby on 3rd floor - only escalator which is hard for family with small children
Reviewed December 18, 2016
5.2
Kin from Hong Kong
Couple
Compact Double Room - Smoking
Stayed 5 nights in December, 2016
Super Tiny Room as usual in Japan”
Room is small as usual in Japan, just room no other facilities, if you are not care about it just want to choose a hotel in Umeda area, near JR line and subway line, its your choice.
Reviewed December 15, 2016
8.4
Excellent
Kar from Hong Kong
Couple
Compact Double Room - Smoking
Stayed 4 nights in December, 2016
Good location, services and clean”
Highly recommend. Room a bit small but acceptable.
Reviewed December 09, 2016
4.0
Ka from Hong Kong
Solo traveler
Compact Twin Non-Smoking
Stayed 2 nights in November, 2016
not recommend”
not recommend
Reviewed December 03, 2016
8.0
Excellent
TRANG from Australia
Couple
Compact Double Room - Smoking
Stayed 1 night in November, 2016
Everything is ok”
Good location, clean room. Ion air refresh in the room help u feel a fresh air as u cant opent the room window (our room is 10th floor) make sure u book non smoking room if u dont smoke. Breakfast is buffet with western style is some dishes are asian food (fish, miso, natto, tofu) - it is good for us as we need to have early breakfast to catch train for day trip. The room is kind of small, we keep hitting to each other, one has to stay on bed when other organize the luggage.
Reviewed November 27, 2016
7.6
Very good
Wing from Hong Kong
Solo traveler
Compact Twin Non-Smoking
Stayed 6 nights in April, 2016
nil”
nil
Reviewed November 14, 2016
8.0
Excellent
Yuk from Singapore
Family with young children
Compact Double Room - Smoking
Stayed 2 nights in November, 2016
AS MUCH GOOD”
LOCATION EASY TO FOUND
Reviewed November 07, 2016
10.0
Exceptional
FAYE from Malaysia
Family with teens
Compact Twin Non-Smoking
Stayed 4 nights in October, 2016
Satisfied”
Good location. Nearest subway is less than 100m walking distance. Cleanliness, polite staff. It's perfect.
Reviewed October 30, 2016
8.4
Excellent
Che from Australia
Solo traveler
Compact Double Room - Non-Smoking
Stayed 5 nights in April, 2016
Good Location”
Good Location
Reviewed October 29, 2016
7.6
Very good
Rahadiansyah from Indonesia
Couple
Compact Twin Non-Smoking
Stayed 4 nights in October, 2016
Great Location”
Very near to Subway and JR Lines, although the room is very small and still using conventional keys for the room access.
Reviewed October 28, 2016
7.2
Very good
WAI from Hong Kong
Solo traveler
Compact Twin Smoking
Stayed 3 nights in October, 2016
The room is too small.”
Good location
Reviewed October 20, 2016
8.4
Excellent
chia-ying from Taiwan
Group
Compact Twin Non-Smoking
Stayed 4 nights in September, 2016
good”
goodgoodgood
Reviewed October 03, 2016
8.0
Excellent
Kwun from Hong Kong
Solo traveler
Stayed 1 night in August, 2016
Good”
Good
Reviewed August 30, 2016
6.8
Good
Tak from Macau
Family with teens
Compact Twin Smoking
Stayed 6 nights in August, 2016
too small room”
Too small rooms, but very close to umeda station
Reviewed August 14, 2016
8.4
Excellent
Ping from Taiwan
Family with teens
Compact Twin Non-Smoking
Stayed 3 nights in August, 2016
very good place and very clear”
good experience,
Reviewed August 14, 2016
8.8
Excellent
Lydia from Indonesia
Family with young children
Compact Double Room - Non-Smoking
Stayed 3 nights in July, 2016
Internet wasnt quite reliable”
Overall it was a good hotel with a very convienient location. The internet, however, wasnt quite reliable in the hotel room, but was ok in the lobby. I asked the staff about it and they were very helpful trying to fix the problem.
Reviewed August 02, 2016
8.0
Excellent
panachai from Thailand
Group
Compact Twin Non-Smoking
Stayed 5 nights in July, 2016
Good location, Small room”
Overall is good but if room bigger will be better.
Reviewed July 26, 2016
8.8
Excellent
Surayot from Thailand
Group
Compact Twin Non-Smoking
Stayed 4 nights in July, 2016
Good location but quite small ”
Everything is good but small room. The hotel is nearby food shops and stalls even at late night.
Reviewed July 21, 2016
8.4
Excellent
NGA from Hong Kong
Couple
Compact Double Room - Non-Smoking
Stayed 3 nights in April, 2016
NEARBY subway, friendly staff”
Overall is very good, the front desk staff is friendly and sincere. Hotel room is tidy with bright light, location is nearby subway, and some famous shopping mall.
Reviewed July 12, 2016
7.6
Very good
Hans from Indonesia
Couple
Compact Twin Non-Smoking
Stayed 2 nights in June, 2016
Good location”
Good location tp aga sempit
Reviewed June 07, 2016
8.0
Excellent
Ho from Hong Kong
Family with teens
Compact Twin Non-Smoking
Stayed 3 nights in May, 2016
Recommended stay in Osaka ”
Good location with reasonable price. Despite the rooms are small, they are comfortable to stay in! Highly recommended esp to those going with family.
Reviewed May 28, 2016
7.6
Very good
Ching from Hong Kong
Business traveler
Compact Double Room - Smoking
Stayed 4 nights in May, 2016
Good”
Good
Reviewed May 23, 2016
10.0
Exceptional
Lai from Hong Kong
Group
Compact Twin Non-Smoking
Stayed 4 nights in May, 2016
very good”
a\goood
Reviewed May 12, 2016
8.0
Excellent
CHAN from Hong Kong
Couple
Compact Double Room - Non-Smoking
Stayed 1 night in April, 2016
Excellent location very close to transport points and shopping areas!”
x
Reviewed May 08, 2016
8.0
Excellent
Wirot from Thailand
Couple
Compact Twin Non-Smoking
Stayed 2 nights in April, 2016
Good except...”
Overall is good. But we dont like the room is very noisy from the guests near by room.
Reviewed May 03, 2016
4.4
supakorn from Thailand
Business traveler
Compact Twin Non-Smoking
Stayed 4 nights in April, 2016
service ”
Low signal of WiFi ....It 's not a good place to stay for holiday business trip! Also , room can't keep any noise. We heard the noise the whole nights .... It's a nightmare this trips
Reviewed April 27, 2016
7.6
Very good
Charlotte from Taiwan
Compact Double Room - Non-Smoking
Stayed 4 nights in April, 2016
Good! ”
Overall experience is good! Super clean and neat room! Friendly staff! But it is kind of difficult to reach the hotel through underground exit with big languages.
Reviewed April 26, 2016
7.2
Very good
brata from Indonesia
Couple
Compact Twin Non-Smoking
Stayed 2 nights in April, 2016
tour”
god
Reviewed April 23, 2016
7.2
Very good
brata from Indonesia
Solo traveler
Compact Twin Smoking
Stayed 2 nights in April, 2016
tour”
nice
Reviewed April 23, 2016
8.0
Excellent
brata from Indonesia
Solo traveler
Compact Twin Non-Smoking
Stayed 2 nights in April, 2016
tour”
god
Reviewed April 23, 2016