Palazzo Gaddi
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8.7
Excellent
/10
(1713 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Cupola del Brunelleschi400 m
  • Piazza del Duomo430 m
  • Cattedrale di Santa Maria del Fiore430 m
  • Ponte Vecchio590 m
  • Piazza della Signoria600 m
  • Galleria dell’Accademia670 m
  • Uffizi Gallery700 m
  • Basilica of Santa Croce980 m
  • Palazzo Pitti1.05 km
  • Piazzale Michelangelo1.65 km
  • Palazzo Gaddi

    Via del Giglio 9, Historical Center, Florence, Italy, 50123 - See map
    "The staff were wonderful and even brought a bottle f wine to our room for my birthday."
    Valerie - 05 November 2018
    Excellent service
    8.1 rating for service
    Excellent facilities on premise
    8.0 facilities on premise
    Very good cleanliness
    7.8 rating for cleanliness
    Very good comfort
    7.3 room quality and comfort
    • 400 meters to public transportation

    • Airport transfer

    • Located in heart of Florence

    • Air conditioning

    • Blackout curtains

    Property ranking|Compared to 7,321 Florence properties
    See all rankings
    Location score
    9.0/10
    Room comfort score
    7.3/10
    Value for money score
    7.5/10
    Service score
    8.1/10
    Better than
    99
    %
    of Florence properties
    Better than
    99
    %
    of Florence properties
    Better than
    98
    %
    of Florence properties
    Better than
    98
    %
    of Florence properties
    Value for money7.5
    Location rating9.0
    Nearest airportFlorence Airport (FLR)
    Distance to airport5.1 km

    Rooms available at Palazzo Gaddi

    Superior
    Superior
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed
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    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    classic
    classic
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Panorama Junior Suite
    Panorama Junior Suite
    ...
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Panorama Room
    Panorama Room
    ...
    • 1 king bed
    Enter dates to see prices
    Double Single Use Classic
    Double Single Use Classic
    ...
      Enter dates to see prices
      Double Single Use Deluxe
      Double Single Use Deluxe
      ...
        Enter dates to see prices
        Classic Triple Room
        Classic Triple Room
        ...
        • Separate shower/bathtub
        Enter dates to see prices
        Double Single Use Superior
        Double Single Use Superior
        ...
          Enter dates to see prices
          Run of House
          Run of House
          ...
          • Separate shower/bathtub
          Enter dates to see prices

          What people love about Palazzo Gaddi

          • 10.0
            Exceptional

            "Excellent hotel with wonderful view of the Duomo."

            Valerie

            |

            05 November 2018

          • 10.0
            Exceptional
            Breakfast

            "Great breakfast included."

            Valerie

            |

            05 November 2018

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          More about Palazzo Gaddi

          More about Palazzo Gaddi

          7.6
          Very good

          "Cute old world hotel with an amazing roof terrace and close ..."

          Donna

          |

          19 January 2017

          An overview

          Show less

          Most talked about facilities

          Breakfast
          6 mentions
          View
          Housekeeping

          What they offer

          8.8
          Excellent
          Breakfast

          "Breakfast, which was included, was good with plenty of optio..."

          PAUL

          |

          15 April 2018

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          What guests think of this property

          Overall rating
          8.7
          Excellent
          From 1713 reviews
          Provided by verified guests of
          Agoda Reviews (62)Booking.com Reviews (1651)
          Rating via Agoda7.9
          /
          10
          Cleanliness7.8
          Facilities8.0
          Location9.0
          Room comfort and quality7.3
          Service8.1
          Value for money7.5
          High score for Florence

          Most recent reviews for Palazzo Gaddi

          Couple
          Stayed 3 nights in November, 2018
          Panorama Room
          Exceptional10.0
          Great hotel and serviceExcellent hotel with wonderful view of the Duomo. Had problems with Agoda but when I contacted the hotel directly they were fantastic and responded to my emails promptly. Great breakfast included. The staff were wonderful and even brought a bottle f wine to our room for my birthday.
          Valeriefrom United KingdomReviewed November 05, 2018
          Couple
          Stayed 5 nights in August, 2018
          classic
          Exceptional10.0
          Wonderful hotelImages don't show whole beauty of this hotel, and I mean it. While choosing a hotel to stay in Florence, I wanted something old-fashioned, Italian, something authentic. This hotel seemed to be like that, however, I was afraid to arrive at the room with rubbed furniture. But when we entered a lobby and saw the celling, floor, furniture, we seemed to be in a fairytale. This is a real Italian palazzo with amazing atmosphere and friendly service. It has its old-fashioned "fleur", but it doesn't look old or rubbed. Decent breakfast with a good choice, very kind and helpful staff, amazing location. This is the place to be in Florence, so I highly recommend this experience.
          Irinafrom RussiaReviewed August 21, 2018
          Group
          Stayed 1 night in August, 2018
          Superior
          Review score5.2
          Staff steals Stayed only for one night but were pretty disappointed as staff stole some of the souvenirs we bought in Siena the day before. Very frustrating and I would recommend to not let the housekeeping clean your room! Location wise it’s great and the hotel is clean. The rooftop bar is the only highlight. I would even bring my own bottle up there. Drinks are nothing special and service sucks.
          Deborahfrom SingaporeReviewed August 16, 2018
          Couple
          Stayed 4 nights in April, 2018
          Excellent8.8
          Great LocationThe hotel is situated less than 5 minutes from the Duomo and the Train station. Our room was clean and fairly spacious but lacked tea and coffee making facilities. Breakfast, which was included, was good with plenty of options. The staff were all very helpful and cannot be faulted. Overall and enjoyable stay at a reasonable price and I would stay there again.
          PAULfrom United KingdomReviewed April 15, 2018
          Solo traveler
          Stayed 2 nights in November, 2016
          classic
          Very good7.6
          Very cute hotelCute old world hotel with an amazing roof terrace and close to centre
          Donnafrom AustraliaReviewed January 19, 2017

          Reviews of Palazzo Gaddi from real guests

          Overall rating
          8.7
          Excellent
          From 1713 reviews
          Provided by verified guests of
          Agoda Reviews (62)Booking.com Reviews (1651)
          Rating via Agoda7.9
          /
          10
          Cleanliness7.8
          Facilities8.0
          Location9.0
          Room comfort and quality7.3
          Service8.1
          Value for money7.5
          High score for Florence
          Rating
          9+ Exceptional (10)
          8-9 Excellent (9)
          7-8 Very Good (13)
          6-7 Good (9)
          <6 Below Expectation (5)
          Time of the year
          Mar - May (9)
          Jun - Aug (17)
          Sep - Nov (14)
          Dec - Feb (6)
          All guests (62)
          All room types
          All languages
          Showing 46 verified guest comments
          123
          10.0
          Exceptional
          Valerie from United Kingdom
          Couple
          Panorama Room
          Stayed 3 nights in November, 2018

          Great hotel and service”

          Excellent hotel with wonderful view of the Duomo. Had problems with Agoda but when I contacted the hotel directly they were fantastic and responded to my emails promptly. Great breakfast included. The staff were wonderful and even brought a bottle f wine to our room for my birthday.

          Reviewed November 05, 2018
          10.0
          Exceptional
          Irina from Russia
          Couple
          classic
          Stayed 5 nights in August, 2018

          Wonderful hotel”

          Images don't show whole beauty of this hotel, and I mean it. While choosing a hotel to stay in Florence, I wanted something old-fashioned, Italian, something authentic. This hotel seemed to be like that, however, I was afraid to arrive at the room with rubbed furniture. But when we entered a lobby and saw the celling, floor, furniture, we seemed to be in a fairytale. This is a real Italian palazzo with amazing atmosphere and friendly service. It has its old-fashioned "fleur", but it doesn't look old or rubbed. Decent breakfast with a good choice, very kind and helpful staff, amazing location. This is the place to be in Florence, so I highly recommend this experience.

          Reviewed August 21, 2018

          Dear Guests, Thank you for posting your kind review about your recent stay at Palazzo Gaddi of Florence . We are much pleased to read that you enjoyed our service, location and breakfast! Your kind comments about the staff will be promptly shared. We are looking forward to welcoming you again for another enjoyable experience! Kindest Regards General Manager

          Responded August 28, 2018
          Palazzo Gaddi
          5.2
          Deborah from Singapore
          Group
          Superior
          Stayed 1 night in August, 2018

          Staff steals ”

          Stayed only for one night but were pretty disappointed as staff stole some of the souvenirs we bought in Siena the day before. Very frustrating and I would recommend to not let the housekeeping clean your room! Location wise it’s great and the hotel is clean. The rooftop bar is the only highlight. I would even bring my own bottle up there. Drinks are nothing special and service sucks.

          Reviewed August 16, 2018
          8.8
          Excellent
          PAUL from United Kingdom
          Couple
          Stayed 4 nights in April, 2018

          Great Location”

          The hotel is situated less than 5 minutes from the Duomo and the Train station. Our room was clean and fairly spacious but lacked tea and coffee making facilities. Breakfast, which was included, was good with plenty of options. The staff were all very helpful and cannot be faulted. Overall and enjoyable stay at a reasonable price and I would stay there again.

          Reviewed April 15, 2018

          Dear Guests, Thank you for posting your review on Agoda. Our aim is to make you feel like home, so your appreciation means really a lot to us. We’re happy to read you experienced how efficient and loving our staff is, and enjoyed our central location. We truly hope to welcome you again on your next trip to the Renaissance City! Warmest regards General Manager

          Responded August 28, 2018
          Palazzo Gaddi
          7.6
          Very good
          Donna from Australia
          Solo traveler
          classic
          Stayed 2 nights in November, 2016

          Very cute hotel”

          Cute old world hotel with an amazing roof terrace and close to centre

          Reviewed January 19, 2017
          7.0
          Very good
          Yaslam from United Arab Emirates
          Family with teens
          classic
          Stayed 4 nights in September, 2015

          B”

          The location was good and very helpful staff

          The hotel is well located to visit Florence and very helpful staff

          Reviewed September 15, 2015
          8.7
          Excellent
          Ghidoni from Philippines
          Couple
          classic
          Stayed 1 night in April, 2014

          centrally located”

          near duomo, friendly staff and nice restaurant
          Reviewed May 13, 2014
          8.7
          Excellent
          Ghidoni from Philippines
          Couple
          classic
          Stayed 1 night in April, 2014

          perfect location”

          centrally located, friendly staff, renaissance design
          Reviewed May 13, 2014
          9.0
          Exceptional
          yuen from Hong Kong
          Couple
          classic
          Stayed 3 nights in September, 2012

          classy hotel and great location”

          terrance view most of Florence

          This hotel provides spacious public area and excellent view of the city and recommended with great value

          Reviewed October 04, 2012
          8.0
          Excellent
          Lee from Taiwan
          Business traveler
          classic
          Stayed 2 nights in July, 2012

          Amazing Location”

          The hotel where the best location it is.

          duomo just 5 mins away and all the stores were really close

          Reviewed July 30, 2012
          6.3
          Good
          Po-Ching from Taiwan
          Group
          classic
          Stayed 2 nights in May, 2012

          classic european hotel but arrogant”

          good location. good location good location

          Classic european style hotel! I love it at the first sight, but then it's getting worse and worse with it's service! u can feel that the staff's attitude is: "Well, if u don't come, there will be always someone come...". even though i already know the breakfast is not included, but it didn't even have Tissue paper, mug, wine glasses, wine opener, water broiler. and when u call room service for wine glasses, u have to call 3 times with no one answer, waiting for 15 minutes to have someone answer ur phone, then their answer is.... "If you want me to bring u wine glasses, u have to pay for service charge 5 EURO, but if u come down to get it yourself, it's free..". MY GOD! it's NOT a youth hostel! and it's NOT the way to talk to ur guests! on top of that, that waiter was even so Arrogant arguing with me after I told him "3 times" that i need "4 WINE GLASSES" but he brought me "2 WINE GLASSES"!! besides, only one staff in the reception most of time, even tho there are 5 people waiting in line. AGAIN, no doubt about GREAT LOCATION, GREAT HARDWARES, but BAD SERVICE AND ATTITUDE! i said that because i have travelled in Italy at least 50 times!

          Reviewed May 23, 2012
          6.0
          Etienne from France
          Couple
          Stayed 1 night in September, 2011

          Grand Lobby but unimpressive rooms; need a refresh”

          Lobby has nice old-style feeling. Breakfast room has an impressive palace style with fully painted ceiling

          we were greated in the grand lobby, which has a distinctive feeling of old-time class. the elevator to the rooms was more representative of the rest. worn-out, it looked like it had been renovated 20 years ago. the room itself was in the same situation. it was ok but would need a refresh. also, the terrace was closed when we were there so we couldn't check it out. the only good thing was the breakfast "ballroom", a decay from the old pallazo.

          Reviewed November 28, 2011
          7.3
          Very good
          Intan from Singapore
          Solo traveler
          classic
          Stayed 3 nights in September, 2011

          Good location”

          Close proximity to train station

          good location but lack basic hotel features like porter service when we had to check out at 6am. we had to carry our luggage (6 pieces) ourselves down a flight of steps. i would like to express my dissatisfaction at agoda booking system when i booked boscolo astoria hotel through website. at the point of booking, the website quoted a rate of eur per room night, so for 2 nights, i should be charged eur . however, i was charged . i very much doubt that the exchange rate was 1 eur = usd. there was no mention of any other surcharges.

          Reviewed October 10, 2011
          8.3
          Excellent
          MICHAEL from Australia
          Couple
          Stayed 2 nights in August, 2011

          Lovely hotel great location & rooftop bar”

          Good location and comfortable rooms

          We would highly recommend the Boscolo Astoria the service was good, the rooms were very comfortable, the breakfast was excellent and the rooftop bar was a very nice place to sit and overlook the city and have a glass of wine in the evenings.

          Reviewed September 12, 2011
          8.0
          Excellent
          Peter from Australia
          Family with teens
          Stayed 4 nights in July, 2011

          Too comfortable to get up for breakfast”

          Location, fine interiors

          actually extended stay 3 more days since having such a good time in florence. room 115 was possbily one of the oddest rooms in the hotel, on a landing by itself next to the kitchen making breakfast, and it was still good. hotel is typical of city hotels in italy - street presence is extremely understated but interiors are very grand. room for breakfast would not be out of place in one of the celebrated art galleries. one night we had after dinner drinks on the hotel roof looking over the city - very good. problems? shower stall seemed to leak profusely and was only contained by tactical towel plugging. shower head (handheld type) had disconcerting tendency to fall and hit my head - got daughter twice and me twice and a near miss. oddly, it would most often jump free when the water was turned off.

          Reviewed August 02, 2011
          6.3
          Good
          William from United States
          Couple
          Stayed 1 night in September, 2010

          great location. room not spectacular. cold water!”

          Location, Hotel Bar, Nice Lobby
          Shower had cold water, no shower curtain or door (water everywhere), very small room

          Although we got a great deal on the hotel, it definitely doesn't feel 4 star. The room was tiny, and although the bathroom was quite nice, there was no hot water for the morning shower (that was not fun), and we had no shower curtain or door so water got everywhere. We traveled with some friends who had a child with them, and they received a beautiful, large room with deck and a great view. Fantastic deal for them, but they had no hot water either. Only stayed one night, but I would only go back if I could get a better room (a little bigger) and if they could guarantee me some hot water!! The location, however, is perfect. Right in the center of Florence by the Duomo and all the attractions.

          Reviewed September 22, 2010
          6.3
          Good
          deborah from Australia
          Couple
          Stayed 2 nights in July, 2010

          Great location”

          good location to train station & roof top bar with wonderful views over Florence.

          Location was excellent, walking distance to train station & comfortable walking distance to all the wonderful sights Florence has to offer. This hotel has once been very grand & even though it is quite tired now it has some beautiful furniture & wall hangings still present. The breakfast room is very grand with beautiful painted ceilings.

          Reviewed August 24, 2010
          7.7
          Very good
          Monica from United States
          Family with young children
          Stayed 1 night in April, 2010

          Old Gem-Needs Some Repairs”

          beautiful architechture and decor. the hotel is within walking distance to the train station and the main sights. Walk to everywhere
          old building, interior needs some good repairs

          it's a beautiful hotel, the building is new and needs repairs in the rooms and the actual hotel. The breakfast is VERY low quality, bad food and very little. The hotel itself is great for the price, staff are nice and helpful.

          Reviewed April 26, 2010
          8.3
          Excellent
          Christina from Germany
          Couple
          Stayed 2 nights in January, 2008

          Boutique Charm”

          The amazing artwork that is everywhere, the very European breakfast, location.
          A little bit old.

          This hotel is most likely stunning in the summer, as they have large courtyards, they have an amazing ballroom with 6 feet high paintings and the culture and art is everywhere in this hotel. The breakfast room is cozy with bubbly available for a very nice morning start, it is quite romantic with a European charm, the hotel is a bit old though, and you should ask for a room in the new wing, as they had a little bit of plumbing issues. Oh and be prepared to have not so great service when you check in, or if you need to change room due to plumbing issues.

          Reviewed October 01, 2008
          8.8
          Excellent
          Laurent from France
          Couple
          classic
          Stayed 6 nights in July, 2017

          6 jours à Florence”

          Personnel tres sympatique .... hotel tres bien placé .... manque juste un spa .... pour les longues journées à Florence ;)

          Reviewed August 01, 2017
          123
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          Palazzo Gaddi
          |Very good 7.9
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          • Exceptional location
          • Cupola del Brunelleschi
          • Florence Santa Maria Novella Railway Station is within 0.4 km