Park Inn Sandton
Park Inn Sandton
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Standard Double Park Inn Sandton
Standard Double
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Lobby Park Inn Sandton
Lobby
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Lobby Park Inn Sandton
Lobby
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Swimming pool Park Inn Sandton
Swimming pool
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Excellent
Location
8.3
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What guests are saying:
Stayed here two years ago and the service is still good. Breakfast well worth taking. The hotel supplies a free ride to and from Sandton.
sean from United Kingdom
Couple
Loved staying there.
Gagan from Botswana
Business traveler
Very need and clean overnight stay in Sandton. The best. I really can prefer it a 100% to any person who might stay over in a nice, clean and very modern environment. LOVE THIS PLACE A LOT!!!!!!!!!!!!
Belinda
Family with teens
The hotel was in very good condition, room was small but has everything you need, the interior design was good and is very comfortable. Cannot ask for more at this price, although there was some bad smell in the bathroom probably because it is not properly ventilated.
Lai from Hong Kong
Couple
From the atmosphere of the hotel; the stylish rooms; the shuttle service to Mandela Square; the location near a Spar; to the professionalism of the staff; it was all excellent and made for a great first trip to Johannesburg. I certainly hope to return soon!
Brian from United States
Business traveler
Great value for money, Excellent location
Bilal from Mauritius
Business traveler
Excellent value for money considering the location. Room wasa little smallish but enough for solo travels. Staff were top class and always willing to assist. I would recommend this place.
Suvan from South Africa
Solo traveler
Great atmosphere and rooms were spacious and neat. The only thing that guests need to be made aware of is the parking...you have to pay for parking each day. Other than that this place is awesome and is situated in a prime location
Preaska from South Africa
Business traveler
Very good
From 861 reviewsSee what guests said
7.7
/
10
Very good cleanliness
7.9
Value for money7.7
Distance to city center1.5 Km
Location rating8.3
Nearest airportOR Tambo International Airport (JNB)
Distance to airport16.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Select your room
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 8 hours ago
Standard Double
Standard Double
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Business Friendly Double
Business Friendly Double
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  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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Junior Suite
Junior Suite
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Double Superior
Double Superior
...
  • Room size: 27 m²/291 ft²
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Double Superior
Double Superior
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  • Shower
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Accessible Dbl
Accessible Dbl
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    Twin Capacity 1
    Twin Capacity 1
    ...
    • Shower
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    Standard Twin Room
    Standard Twin Room
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      Standard Guest Room
      Standard Guest Room
      ...
      • Non-smoking
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      Superior Twin Room
      Superior Twin Room
      ...
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        More about Park Inn Sandton

        More about Park Inn Sandton

        An overview

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        Nearest essentials

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        What they offer

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        Real reviews from real guests

        Agoda Reviews (861)Booking.com Reviews (2729)
        7.7
        /
        10
        Cleanliness7.9
        Facilities7.1
        Location8.3
        Room comfort and quality7.7
        Service7.2
        Value for money7.7
        Provided by verified guests of Agoda
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        Showing 565 verified guest comments
        12345
        8.4
        Excellent
        Agnes from Australia
        Solo traveler
        Standard Double
        Stayed 8 nights in December, 2018
        Average”
        Staff are very friendly. House keeping comes to knock as early as 7:30am to ask you if they can clean your room. They only knock once and if they don’t hear your response they let themselves in with the master key. It happened twice to me in the 7 Nights that I was there. Once of them found me naked coming out from the shower. I was furious. Breakfast, same things are saved everyday. Main menu, the sea food isn’t even available when you order. I ordered oxtail the other night for dinner, it was the most disgusting oxtail I have ever tested, it was drowning in gravy.
        Reviewed January 04, 2019
        10.0
        Exceptional
        Khomotso
        Solo traveler
        Standard Double
        Stayed 2 nights in November, 2018
        Loved It”
        It was my second time staying there and I still loved it. Great area in Sandton. The rooms are wonderful and I really slept comfortably. If you are bringing your own vehicle - warning you are going to have to pay R45 per night. Unless you find a very nice front desk person who won't charge you lol
        Reviewed November 23, 2018
        Dear Khomotso, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I will make sure to pass your message of compliments onto the entire team here at the Park Inn Sandton. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
        Responded December 10, 2018
        Park Inn Sandton
        8.8
        Excellent
        Juergen from Germany
        Business traveler
        Business Friendly Double
        Stayed 1 night in November, 2018
        Excellent”
        I was disappointed by the behaviour of the Hotel Management. Had to delay my stay by 1 Day cause my flight was cancelled. Knowing this the Management decided to give Agoda only the Rack Rate for the room instead of the Discounter rate which was still available in the Agoda webpage. As my stay was Prepaid I had to accept this and it was also very embarrassing for the Agoda staff that were very helpful to support me with all possibilities. At the check in I demand a chat with the Hotel Manager which never show up and not even bother to contact me even after several reminder to the front desk (who was very friendly and helpful too). Management not qualified to work in Hospitality
        Reviewed November 11, 2018
        Dear Juergen, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns ….. have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded November 12, 2018
        Park Inn Sandton
        6.4
        Good
        Naseema from South Africa
        Family with young children
        Standard Double
        Stayed 1 night in January, 2019
        Breakfast”
        It’s a nice hotel. Love the fact that they have a free shuttle to Sandton City every hour and back. Staff is really friendly and helpful. Rooms are neat and clean. However when you booking I would suggest that you book without breakfast. Breakfast was really horrible. Coffee was horrible. Pastries felt old. Not much of a variety
        Reviewed January 07, 2019
        7.2
        Very good
        Rowena from South Africa
        Solo traveler
        Standard Double
        Stayed 2 nights in November, 2018
        Decent hotel, staff are a let down.”
        Check in was slow, wasn’t advised on the hotel facilities or about a holding amount in order to make use of room service, which was annoying and inconvenient and was only established after having ordered room service which was absolutely appalling the food was burnt to a crisp, literally, amazed at how they could still serve it. Tried calling for an iron but no one ever answered the reception phone or the housekeeping phone. Staff were not at all friendly. Room was a nice size, had all the basic amenities and was comfortable.
        Reviewed December 04, 2018
        Dear Rowena, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded December 10, 2018
        Park Inn Sandton
        7.6
        Very good
        Sipho from South Africa
        Business traveler
        Accessible Dbl
        Stayed 2 nights in November, 2018
        Business travel ”
        My first room safer lock was not working reported twice in 2 days until I requested to be changed to another room on the 3rd day. The new room had the airconditioner problem and I also reported it twice and it was not fixed until I checked out after 4 days
        Reviewed November 18, 2018
        Dear Sipho, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded December 10, 2018
        Park Inn Sandton
        8.0
        Excellent
        Nobathembu from South Africa
        Group
        Standard Double
        Stayed 1 night in November, 2018
        Paying for parking.”
        Please review your terms around parking... I've never stayed at a hotel for a night and still had to pay for parking on departure.Day visitors do that and not even conference attendees - those costs shld be factored into price. It makes the stay a bit tacky.
        Reviewed November 05, 2018
        Dear Nobathembu, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Please note parking is outsourced therefore we charge an additional fee, we appreciate your feedback in this regard, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded November 06, 2018
        Park Inn Sandton
        5.6
        Thanin from Thailand
        Business traveler
        Business Friendly Double
        Stayed 22 nights in October, 2018
        Above average”
        Laundry service really disturb me. They picked up and always asking you to pick up instead of just return into room. Asking for laundry bag take 2 days and follow up 4 times. They should refill laundry bag to room everday. Lamp not working takes 3 days to fix. Stay for 3 weeks and sink is clogged until check out.
        Reviewed November 04, 2018
        Dear Thanin, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded November 05, 2018
        Park Inn Sandton
        8.0
        Excellent
        Ntokozo
        Family with young children
        Standard Double
        Stayed 5 nights in October, 2018
        Best location ”
        Pros Good location ,not too far from golf reef city and the Johannesburg zoo Literally behind the Mandela square and sandton city mall with complimentary transport Great breakfast buffet Great staff members Cons Very small pool No play area for kids No kids menu
        Reviewed October 29, 2018
        Dear Ntokozo Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
        Responded November 01, 2018
        Park Inn Sandton
        6.0
        Larusha from South Africa
        Couple
        Standard Double
        Stayed 1 night in October, 2018
        Staff service poor”
        Unfortunately the staff at checkin and checkout were really inefficient. We booked through Agoda and for some reason the booking did not reflect on their system. We were asked to wait for 15mins but no one checked on us, after 45mins I went to check again and then the manager directed the staff to create a new booking. We initially enquired this but was told it was not possible. There was no effort to help us. Would not go back.
        Reviewed October 29, 2018
        Dear Larusha, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. We hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded November 01, 2018
        Park Inn Sandton
        9.6
        Exceptional
        James from Zambia
        Business traveler
        Stayed 4 nights in July, 2018
        Mr.”
        The hotel was very clean and I would definitely go back another time. I loved the white linen and the availability of tea/coffee facilities in the room. The study table was very handy for my work as well. I have however, one complaint. The gym equipment need attention as ONLY one treadmill was functional at the time.
        Reviewed July 09, 2018
        Dear James , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I will make sure to pass your message of compliments and concerns regarding the gym onto the entire team here at the Park Inn Sandton. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Volkan Vural General Manager
        Responded July 13, 2018
        Park Inn Sandton
        9.2
        Exceptional
        Hamilton from Mozambique
        Solo traveler
        Business Friendly Double
        Stayed 2 nights in June, 2018
        Great but Food & Beverage ”
        Very comfortable rooms . Bath / shower could do with provision for additional guest preference amenities like shampoo i.e. if you are using your own amenities there is no place to put them in the shower cubical. The rbg is great but the furnishing suggests that the property / brand does not have a focus on F&B as the plastic chairs are fit for the terrace and take away from the otherwise great lobby and bar. Small details especially in F&B if improved on could have a great impact on this great property.
        Reviewed June 07, 2018
        Dear Hamilton, Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed certain aspects of your stay. Your comments are valued, and your suggestions will be used to consider improvements in the future. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards Volkan Vural General Manager
        Responded June 12, 2018
        Park Inn Sandton
        4.4
        Tasneem from South Africa
        Solo traveler
        Standard Double
        Stayed 2 nights in December, 2018
        AVERAGE 3star Not Radission ”
        Firstly I was at sandton station called 4 direction to the hotel was not told there is a free shuttle service offered, called an uber 2 reach the hotel,no smile greeting from reception &they couldn't find my booking, customers waiting to check in were getting angry, left my bags went out came back late only to be told can't find bags & reservation again, after 1/2 hr wait I was given a room & carried our own luggage , room was small dull &no bar fridge, call reception they refuse 2 answer, when asked for halaal breakfast kitchen staff got very upset, every other hotel offers 30min shuttle,but park inn is every one hour shuttle &always late, the housekeeping staff were helpful,the lady that confirms the breakfast is very pleasant,worst is reception whose first impression is terribly, overall wouldn't recommend this hotel, for that price there are other hotels situations closer to sandton, park inn friendliness and service is DEFINITELY NOT A 4STAR
        Reviewed December 20, 2018
        Dear Tasneem, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded December 20, 2018
        Park Inn Sandton
        2.4
        Aadil from South Africa
        Couple
        Standard Double
        Stayed 1 night in September, 2018
        WORST EXPERIENCE EVER ”
        -Staff were completely useless and unreliable. -waited 6 hours for a room and it was wrong. -manager was of no help at all -promised my room will be changed and 3 hours went went by and no sign. -my room has no curtains -NOT ONE of my requests on agoda were adhered. -MY WORST EXPERIENCE EVER.
        Reviewed October 11, 2018
        Dear Aadil, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded October 15, 2018
        Park Inn Sandton
        7.2
        Very good
        Richard from United Kingdom
        Business traveler
        Accessible Dbl
        Stayed 2 nights in September, 2018
        Dreadful experience!!!! ”
        I had ordered a double bed room, non-smoking for two nights: Night 1 - booked me into a twin room and I only realised after I went up to the room and had to go back to reception, then I was told no other rooms available. Eventually they provided me another room once I advised that I had no intention of staying in a twin room...so much hassle and had to rush my evening meal before the restaurant closed due to the delays. Night 2 - I went back to the same room that I had checked into the night before (because I booked for two nights) after work and found someone else had been checked into my room. They then had to check me into another room. In addition, whilst not expensive, some of my things were missing (what if I had left more expensive item????)........completely unacceptable and so much hassle!!! The restaurant food was dreadful as ordered lamb shank, but I literally had to cut the meat from the bone, as was not tender at all......please just take it off the meau.
        Reviewed September 30, 2018
        Dear Richard, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
        Responded October 15, 2018
        Park Inn Sandton
        4.8
        wallace from South Africa
        Business traveler
        Standard Double
        Stayed 1 night in September, 2018
        Poor Customer service”
        the lady that was there in the afternoon on Monday 24 September 2018 lacks customer service skills,she was rather rude in her approach and also the lady thats was making eggs for breakfast was actually eating whilst on duty which is rather dissapointing.
        Reviewed September 26, 2018
        Dear Wallace, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. We hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manage
        Responded October 15, 2018
        Park Inn Sandton
        8.0
        Excellent
        Faridzuan from Singapore
        Solo traveler
        Standard Twin Room
        Stayed 4 nights in September, 2018
        Safe Hotel plus friendly hotel staff”
        Good thing about Park-Inn is, it is a safe hotel. There are guards/officers standing at night to protect the hotel. Location is 5 minutes from Gautrain station, and 10 minutes from Sandton city mall to get your groceries. Friendly staff from the dining side as well as desk. Clean environment. Parking lots not a problem. The only bad thing I would say is the statics i got from the hotel card when you swiping it on the Lift. It hurts 😂 So if you guys can do something about the electricals i guess it will be a pleasureble stay.
        Reviewed September 22, 2018
        Dear Faridzuan, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
        Responded October 15, 2018
        Park Inn Sandton
        10.0
        Exceptional
        Shaza from Singapore
        Family with teens
        Standard Double
        Stayed 7 nights in September, 2018
        Safe & Great Location ”
        Stayed for 7 nights. Park Inn Sandton is a gated hotel with lots of security guards on duty every day and night. The security guards will also scan the IDs of uber drivers when they drive in to pick up passengers. They have a free shuttle service (7 seater) that goes to Sandton Mall / Nelson Mandela Square every hour from 10am to 9pm (if i recalled correctly). It is a 5 mins drive to the malls mentioned above, and a 10 mins drive to Rosebank mall. A great tip is to be at the lobby/pick up point at least 10 mins before the shuttle arrive to make sure you have a seat. The rooms and bathrooms are bigger than expected, although the wardrobe is small, but no complains as the room is very clean and the bed is comfortable. F&B for room service is amazing and affordable. Breakfast was the same menu for a few days, but they do have some vegetarian options which is great. Plus points for making us feel extra safe!
        Reviewed September 21, 2018
        Dear Shaza, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
        Responded October 15, 2018
        Park Inn Sandton
        7.2
        Very good
        Richard from United States
        Couple
        Standard Double
        Stayed 1 night in September, 2018
        Very good”
        The biggest disappointment was we requested a non smoking room when we made the reservation but when we checked in they gave us a smoking room. After we discovered this we requested a non smoking room. However, due to the hotel being fully booked we had to stay the night in a toxic smoking room. This should not have been allowed to happen in the first place. In addition, the room was very noisy due to the fact that it was facing a very busy street. The manager on duty to her credit did offer to give my wife and I a complementary breakfast but this was only after I asked her for a room rate discount.
        Reviewed September 14, 2018
        Dear Richard, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. We hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manage
        Responded October 15, 2018
        Park Inn Sandton
        8.0
        Excellent
        CHARLES from Malaysia
        Group
        Business Friendly Double
        Stayed 5 nights in September, 2018
        5 nights stay”
        Overall a good stay , value for money. Good security system and other facilities available too. The receptionists need CS training, to be more couteous with customer. There were some great people too in the other areas.
        Reviewed September 14, 2018
        Dear Charles, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
        Responded October 15, 2018
        Park Inn Sandton
        12345
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        • Excellent location
        • Rosebank Roof Market
        • Gautrain is within 1.14 km