Patong Paragon Resort & Spa
Patong Paragon Resort & Spa
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"The staff were lovely honestly such a great place to stay"

Sarah

10 April 2018

Deluxe - Bed Patong Paragon Resort & Spa
Deluxe - Bed
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Lobby Patong Paragon Resort & Spa
Lobby
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Lobby Patong Paragon Resort & Spa
Lobby
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Interior view Patong Paragon Resort & Spa
Interior view
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Very good
Location
7.8
See all 65 photos Patong Paragon Resort & Spa
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Patong Paragon Resort & Spa

Very good location
Stay in the heart of Phuket - See what's nearby
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Very good
From 808 reviewsSee what guests said
7.8
Recommended by 83% of guests
Value for money8.0
Location rating7.8
Nearest airportPhuket International Airport (HKT)
Distance to airport22.3 km
Has restaurantYes
83%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • 90 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
8.1
Excellent
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
Deluxe Pool Access
Deluxe Pool Access
...
  • Pool view
  • 53 m²/570 ft²
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Pool view
  • 53 m²/570 ft²
  • 2 single beds or 1 double b...
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Junior Suite
Junior Suite
...
  • City view
  • 96 m²/1033 ft²
  • 1 king bed
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Double Or Twin Deluxe Sea View
Double Or Twin Deluxe Sea View
...
  • Bathtub
  • Balcony/terrace
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Bathtub
  • Balcony/terrace
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Family Room Deluxe
Family Room Deluxe
...
  • Bathtub
  • Balcony/terrace
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Double Or Twin Standard
Double Or Twin Standard
...
  • Bathtub
  • Balcony/terrace
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Pool Access
Pool Access
...
  • Shower and bathtub
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Pool Access
Pool Access
...
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    Room with Pool Access
    Room with Pool Access
    ...
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      More about Patong Paragon Resort & Spa

      More about Patong Paragon Resort & Spa

      "They are warm and friendly."

      Reviewed 17 September 2017

      Hamede from Singapore

      |

      Family with young children

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Thai cuisine
      Thai cuisine
      Bai touy
      4.5 km Thai
      SP Grill
      8.2 km Thai
      Alex and Luna
      8.8 km Thai
      Asian cuisine
      Asian cuisine
      seafood @ karon
      180 m Asian, Seafood, Thai
      Kaab Gluay
      1.2 km Asian, Thai
      Kazu Patong Phuket
      1.3 km Asian, Japanese, Sushi
      European cuisine
      European cuisine
      Rustic - Eatery & Bar
      2.4 km European, Italian, Mediterranean
      Akvavit sill & nubbe
      7.8 km European, International, Scandinavian

      What they offer

      "Very nice pool and great breakfast"

      Ian from United Kingdom

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      Solo traveler
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (808)Booking.com Reviews (25)
      7.8
      Cleanliness8.0
      Facilities7.3
      Location7.8
      Room comfort and quality8.1
      Service7.6
      Value for money8.0
      Provided by verified guests of Agoda
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      Room type
      Deluxe
      Deluxe Pool Access
      Junior Suite
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      Showing 663 verified guest comments
      12345
      3.2
      Gal from Israel
      Couple
      Deluxe
      Stayed 1 night in September, 2018
      do not go to there”
      this destruction are vaction. we get blanket with dirt of blood the team of the hotel was not nice there is alot of hotels choose enyone. just not this one. in one word disgusting.
      Reviewed September 12, 2018
      10.0
      Exceptional
      Mas from Malaysia
      Solo traveler
      Deluxe
      Stayed 2 nights in September, 2018
      very recommend this hotel. value of money, very clean, staff also very friendly. ”
      I'm so happy stay here.
      Reviewed September 11, 2018
      2.0
      Ramamurthy from Malaysia
      Couple
      Deluxe
      Stayed 2 nights in July, 2018
      lousy and cheat”
      don't ever book this hotel. worst stay i ever had. there is no electricity most of the tome and no generator, when you call for assistance, there is no help. one of the worst hotels
      Reviewed July 30, 2018
      Dear Value partner, First of all we accepted your value comment,at time you here have a storm ,cause Transformer Explosion of Electric Patong and Power Outage,Hotel run generator due to take time the generator cut again ,We sincerely apologized for an incident that unable to control and just occur since operate the hotel 2008 ,we would like to invite you to stay again for the next trip by gift voucher ,and hope to service you with our hospitality service. Please contact direct to the hotel.
      Responded August 03, 2018
      Patong Paragon Resort & Spa
      7.2
      Very good
      Pui from Malaysia
      Family with young children
      Deluxe Pool Access
      Stayed 2 nights in July, 2018
      Fantastic stay”
      Pool access room is great and spacious which is worth the money spent. Location is OK as walking distance 10-15 mins to the mall and market. Breakfast is OK. Con side will be the bathtub not functioning last day.
      Reviewed July 18, 2018
      Dear Value Guest , Thank you for your comment,we will maintain standard service hospitality,and pay attention to the facility that you comment. We hope to servicing you on the next trip to Patong Paragon.
      Responded August 03, 2018
      Patong Paragon Resort & Spa
      2.4
      Salem from Saudi Arabia
      Group
      Deluxe
      Stayed 4 nights in July, 2018
      Towels and robes smell bad”
      Staff not friendly nor helpful. We got sick and when asked for doctor they say we have to pay 10 thousands THB upfront or they won’t call the doctor. All staff doesn’t know English. The robes hanged in the closet were clearly used before. All in all, my worst hotel experience and I would never recommend it.
      Reviewed July 17, 2018
      Dear Value Guest, We apologize that our service did not satisfy your expectations. We will concentrate for the comment and improve our service. We hope to service you again in the next trip to Phuket.
      Responded August 03, 2018
      Patong Paragon Resort & Spa
      8.4
      Excellent
      Elvis from Malaysia
      Couple
      Deluxe
      Stayed 2 nights in July, 2018
      Perfect place to spend with ur beloved one”
      First we book for 2 days only. Once stay there we extend 2 more days since its value for money with gud facilities. Friendly staff and spacious room. Nice swimming pool too.
      Reviewed July 09, 2018
      Dear Value guest, Thank you for your comment,we will maintain standard service and improve . We hope to servicing you next trip to Phuket.
      Responded August 03, 2018
      Patong Paragon Resort & Spa
      8.0
      Excellent
      David from Australia
      Couple
      Deluxe Pool Access
      Stayed 7 nights in April, 2018
      Very good”
      Pool access real bonus, nice big room very nice holiday and would stay again.
      Reviewed July 05, 2018
      Dear Value Guest, Thank you for your comment ,we will maintain standard service and hope to seeing you again.
      Responded August 03, 2018
      Patong Paragon Resort & Spa
      8.4
      Excellent
      James from United Kingdom
      Solo traveler
      Deluxe Pool Access
      Stayed 1 night in May, 2018
      Great for price I paid ”
      Pool side room was big and clean and overlooked a lovely pool. Breakfast good and a big selection. Close to beach. Is on a very busy road which is hard to cross
      Reviewed May 12, 2018
      6.4
      Good
      preeti from Denmark
      Family with young children
      Deluxe Pool Access
      Stayed 4 nights in January, 2018
      Good budget hotel”
      The hotel is conveniently located near patong beach. Breakfast was ok but there was one chef on the live counter who was not very friendly as he would refuse to make eggs as per our requirement and insist on serving what he wanted to cook. The pool was satisfactory and our pool access room was also very nice. Staff is least bothered about anything and seems to be living in the hotel as guests and not as hosts. Room and bathroom was neat and clean and well maintained. Beds were comfortable and the room was big enough for 2 adults and a kid.
      Reviewed May 10, 2018
      3.2
      Megan from Australia
      Family with young children
      Deluxe Pool Access
      Stayed 7 nights in April, 2018
      Worst hotel I have ever had the misfortune to stay in. Staff are awful. Stinks of mould. Stay away!!”
      The only redeeming feature is the pool. The staff are rude. Nobody speaks English. I am currently in hospital with food poisoning from eating their food. There is an awful black mould problem, it reeks. The airconditioner whines all night making sleep impossible. It is not on the beach. Did I mention the staff are rude and accused us of stealing a teaspoon which they made us pay for. Three days in hospital now with food poisoning from their awful, unsanitary food and complete inability to communicate. The rooms are clean but noisy and smelly. Stay away at all costs. Worst holiday ever.
      Reviewed April 29, 2018
      6.0
      Jamez from Thailand
      Couple
      Deluxe Pool Access
      Stayed 3 nights in April, 2018
      Great place to stay but needs renovation. ”
      Stayed in a pool access unit which was very large. Bathtub and separate shower was nice. The pool was good and there was a small gym with the basic setup. The only thing that is a problem is the condition of the hotel. It's a bit run down. Our room needed painting and wood refinishing. There was mold on the wall and it looked like its been there for awhile. Over all the hotel is good and I would stay there again..
      Reviewed April 19, 2018
      9.6
      Exceptional
      Sarah from Australia
      Couple
      Deluxe Pool Access
      Stayed 7 nights in March, 2018
      Fantastic value for money ”
      Pool suite was amazing and the pool area was so relaxing . The staff were lovely honestly such a great place to stay
      Reviewed April 10, 2018
      3.2
      Tan from Singapore
      Family with teens
      Deluxe Pool Access
      Stayed 3 nights in December, 2017
      Not satisfactory”
      Besides the Pool access, there was nothing worth mentioning. Much maintenance needed.
      Reviewed April 06, 2018
      5.2
      Tan from Singapore
      Family with teens
      Deluxe
      Stayed 3 nights in December, 2017
      Satisfactory Stay”
      This hotel has seen better times. I can imagine it must have been really nice many years ago but many aspects of the hotel have not been maintained like broken tiles in the swimming pool, leaking toilet bowls etc. I will not recommend this hotel.
      Reviewed April 06, 2018
      5.6
      ABDUL from Singapore
      Family with young children
      Deluxe Pool Access
      Stayed 3 nights in January, 2018
      Nice stay at hotel”
      We booked a pool-access room which was the main reason we chose this hotel and it was a hit with my family. However the hotel in need our some repair works and customer service training among its staff. The staff were generally nice but asking for their hotel services posed abit of a challenge due to their language limitations. We did not eat in the hotel because it does not serve halal beverages although our bookings came with breakfast option. Alternatively we manage to get our food via the Muslim street vendors lining up along the roads leading in and out of the hotel. Overall we still think its worth checking this hotel esp the pool access rooms.
      Reviewed February 04, 2018
      4.0
      Mohan from Singapore
      Couple
      Deluxe Pool Access
      Stayed 2 nights in January, 2018
      Hotel accepted my booking but i was told the room i booked is not available. was given another room”
      there was alot of disturbances and couldnt sleep due to that.
      Reviewed January 14, 2018
      10.0
      Exceptional
      vanessa from United States
      Couple
      Deluxe
      Stayed 7 nights in December, 2017
      Wonderful,great,helpful”
      Little more English other than that you guys are a ten plus more
      Reviewed January 11, 2018
      8.0
      Excellent
      leszek from Australia
      Couple
      Deluxe Pool Access
      Stayed 9 nights in December, 2017
      80”
      Value for money good location and staff
      Reviewed January 02, 2018
      9.6
      Exceptional
      Lau from Hong Kong
      Couple
      Deluxe Pool Access
      Stayed 3 nights in December, 2017
      Exceptional”
      VERY NICE ROOM AND BIG BATHROOM
      Reviewed December 27, 2017
      4.8
      alan from United Kingdom
      Couple
      Deluxe Pool Access
      Stayed 6 nights in December, 2017
      Nice pool hotel in busy area”
      Hotel has a very lovely but cold pool with direct access rooms, road outside is super busy. Pool swim up bar not always manned and food is very average. Still a nice hotel with very helpful, friendly reception staff. GM could change a few minor things that would go along away.
      Reviewed December 27, 2017
      12345
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