Protea Hotel Transit O.R. Tambo Airport
Protea Hotel Transit O.R. Tambo Airport
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Guest room, 1 Double or 2 Twin/Single Bed(s) - Bathroom Protea Hotel Transit O.R. Tambo Airport
Guest room, 1 Double or 2 Twin/Single Bed(s) - Bathroom
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Lobby Protea Hotel Transit O.R. Tambo Airport
Lobby
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Interior view Protea Hotel Transit O.R. Tambo Airport
Interior view
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Interior view Protea Hotel Transit O.R. Tambo Airport
Interior view
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Excellent
Location
8.2
See all 6 photos Protea Hotel Transit O.R. Tambo Airport
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Very good
From 65 reviewsSee what guests said
7.1
/
10
Very good cleanliness
7.5
Recommended by 89% of guests
Value for money6.2
Distance to city center0.5 km
Location rating8.2
Nearest airportOR Tambo International Airport (JNB)
Distance to airport600 m
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

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Guest room, 1 Double or 2 Twin/Single Bed(s)
Guest room, 1 Double or 2 Twin/Single Bed(s)
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Superior, Guest room, 1 King or 2 Twin/Single Bed(s)
Superior, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Superior Double
Superior Double
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  • Room size: 25 m²/269 ft²
  • City view
  • 1 super king bed
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Standard Double
Standard Double
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  • Room size: 20 m²/215 ft²
  • City view
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Room Grand
Room Grand
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    Double Grand
    Double Grand
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      Double King Size Bed
      Double King Size Bed
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        More about Protea Hotel Transit O.R. Tambo Airport

        More about Protea Hotel Transit O.R. Tambo Airport

        An overview

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        Nearest essentials

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        What they offer

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        What's nearby

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        Property's guest policies

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        Real reviews from real guests

        Agoda Reviews (65)Booking.com Reviews (492)
        7.1
        /
        10
        Cleanliness7.5
        Facilities6.7
        Location8.2
        Room comfort and quality7.0
        Service7.2
        Value for money6.2
        Provided by verified guests of Agoda
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        All guests (65)
        All room types
        Showing 46 verified guest comments
        123
        9.2
        Exceptional
        Gavin from Australia
        Business traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in November, 2018
        Always a good place”
        I have stayed at the Protea Transit Hotel in Johannesburg many times. It is always a good sanctuary between flights. Although the hotel only has rooms, residents have easy access to the Departures level of the airport with plenty of choices for meals etc.
        Reviewed November 28, 2018
        6.0
        David from Indonesia
        Business traveler
        Superior, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 1 night in June, 2018
        just for waiting a flight”
        comfortable
        Reviewed August 23, 2018
        Good Day Mr David Thank you for sharing your experience at the Protea Hotel Transit O.R. Tambo Airport through the Guest Satisfaction Survey.
        Responded August 27, 2018
        Protea Hotel Transit O.R. Tambo Airport
        6.0
        David from Indonesia
        Business traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in June, 2018
        just for waiting a flight”
        nice location
        Reviewed August 23, 2018
        Good Day Mr David Thank you for sharing your experience at the Protea Hotel Transit O.R. Tambo Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Protea Hotel Transit O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.
        Responded August 27, 2018
        Protea Hotel Transit O.R. Tambo Airport
        2.0
        Ricardo from South Africa
        Couple
        Superior, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 1 night in June, 2018
        Very dissapointed!”
        We were flying to Thailand from Jhb after arriving from Cpt....we did the booking & spent R2000 for 1 night,we only saw afterwards when the confirmation email came that we had to fly from 1 international airport to another.Very false advertising,we had to spend our night on OR Tambo airport on a cold night before we could enjoy our vacation in Thailand.I am so disappointed!
        Reviewed July 04, 2018
        Good day Ricardo Thank you for taking the time to write this review. Apologies about the events that transpired and any inconveniences you may have experienced. Because of our location inside the international terminal at transfers, passengers would get off one flight, then stay inside the international terminal. Sleep at our hotel, then the next day, get their flight to the next international destination. Cape Town, is domestic, therefore the airport rules would only allow you to enter the international terminal 3 hours before your flight to Thailand. Next time please call the hotel and we can assist that you stay at Protea Hotel OR Tambo Airport situated outside the airport. Thank you.
        Responded July 09, 2018
        Protea Hotel Transit O.R. Tambo Airport
        6.8
        Good
        Aadil from Zimbabwe
        Couple
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in April, 2018
        Stay at protea ”
        It would be appreciated if they catered Muslim visitors with bucket and jug in the toilet
        Reviewed June 10, 2018
        Good Day Aadil Thank you very much for taking the time to share your experience with us after your recent stay. The hotel team is committed, to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our VALUED GUEST, such as yourself. Thank you for bring this sensitive matter to our attention and we will consider this request going forward. Please note that next time you stay with us, may you kindly request these items at reception and they will be available upon request. We are looking forward to hosting you, on your next travels. Yours In Hospitality
        Responded June 11, 2018
        Protea Hotel Transit O.R. Tambo Airport
        7.6
        Very good
        Mark from Australia
        Solo traveler
        Superior, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 1 night in January, 2018
        Transit hotel”
        Please see my previous reviews of this hotel.
        Reviewed April 15, 2018
        Good day Mark Thank you very much for taking the time to share your experience with us after your recent stay. Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels.
        Responded June 11, 2018
        Protea Hotel Transit O.R. Tambo Airport
        8.0
        Excellent
        Mark from Australia
        Solo traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in April, 2018
        Transit hotel”
        This is probably my 10th stay here. I normally stay for the convenience of not dealing with JBurg airport immigration while I wait for my early morning flight. Rooms are really good, however my only negatives are that the check in process always seems to take a long time. My most recent was 20 minutes due to a queue and a slow checkin process. Also, something the hotel could consider, is that since it is hit and miss as to whether the security will let you into the transit area to get food, the hotel could consider minibar supplies or a relationship with the transit cafes to provide food. Twice I have arrived and been stuck in my room with no food until the next morning. Having said that, this most recent visit, I asked and they said that you can tell the security that you are staying in hotel and they let you through and register you in a book and then you can come back through the security area. This may not happen everytime though. Johannesburg airport is notoriously inconsistent.
        Reviewed April 15, 2018
        Good Day Mark Thank you for taking the time to share your recent experience at the Protea Hotel Transit O.R. Tambo Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We apologies for the unnecessary length of our check in process, we are tackling this to always have more staff on shift. Thank you for bring to our attention the idea of a mini bar in the room, this will be put under review with management. We appreciate your patience and understanding regarding the security issue around the airport. In most instances, the airport regulations is that all guests are allowed to more freely when they are in procession of their passport and boarding pass. We are looking forward to hosting you, on your next travels. Yours In Hospitality Patricia Morobe
        Responded May 04, 2018
        Protea Hotel Transit O.R. Tambo Airport
        7.2
        Very good
        Jonathan from United Kingdom
        Business traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in December, 2017
        Convenient”
        Located conveniently for transit passengers , clean and easy to use
        Reviewed January 31, 2018
        Good Day Jonathan Thank you very much for taking the time to share your experience with us after your recent stay at Protea Hotel Transit. Your feedback is much appreciated as it is the only yard stick that we can measure the service and standard of our hotel. We look forward to hosting you,on your next travels and I will make sure we continue to provide you with only the best service. Regards Patricia Morobe
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        9.6
        Exceptional
        Rafaela from Brazil
        Couple
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in July, 2017
        Exceptional”
        Spent one day due to change of flight time. Nice stay, quiet and clean place. Pleasant stay.
        Reviewed September 26, 2017
        Good Day Rafaela Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        8.8
        Excellent
        Mark from Australia
        Business traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in September, 2017
        Airport Transit Hotel”
        This is a great hotel in the middle of Johannesburg international terminal. I transit through South Africa a lot and don't like the idea of having to go through security and immigration each time. The hotel is in a quiet part of the airport and you don't hear the planes. The only downside is that there is no eating in this hotel. There are lots of cafes in the transit lounge which does require you to go through the xray part but if you have no bags, that is easy enough. Just be aware that to get back to the hotel you have to go back through the xray security area. You have to tell them you are staying in the hotel and they open a side door. Maybe a hotel sign would help.
        Reviewed September 26, 2017
        Good Day Mark Thank you very much for taking the time to share your experience with us after your recent stay. We are working on putting more signage around the airport as a whole and thank you for bring this to our attention. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        3.2
        Ah from Singapore
        Solo traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in September, 2017
        Acceptable”
        Service was bad. Staff continued to chit chat on phone while customer waoted patiently. No assistance with bag and our assigned room was a long long walk almost towards the end of the winding corridor on level 3
        Reviewed September 13, 2017
        Good day Ah Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. It brings me great displeasure to hear of how we were unable to meet and exceed your expectations. As Protea Hotels, our number one goal is to ensure customer satisfaction. I have communicated the issues raised with the team and the relevant departmental manager is looking into it. We are looking forward to hosting you, on your next travels and change your mind about our property. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        2.0
        Julien from South Africa
        Business traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in July, 2017
        Give my monney back!”
        The only Hotel you cannot go without a boarding pass and its not advise by agoda...I want my monney back cause we had to book another hotel...cause impossbile to enter transit Hotel if you dont have à boarding pass...what the Hell is that???
        Reviewed July 27, 2017
        Good Day Julien It brings me great displeasure to hear of how we were unable to meet and exceed your expectations. As Protea Hotels, our number one goal is to ensure customer satisfaction. Apologies about the inconvenience this may have caused. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        10.0
        Exceptional
        camilo from Angola
        Solo traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in February, 2017
        verry googd”
        verry googd
        Reviewed February 12, 2017
        Good Day Camilo Thank you for sharing your experience at the Protea Hotel Transit O.R. Tambo Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Protea Hotel Transit O.R. Tambo Airport and We hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        8.8
        Excellent
        Gavin from Australia
        Couple
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in November, 2016
        Convenient and Clean”
        My wife and I have stayed at this hotel many times over recent years. It is a welcome and convenient place to transit between flights from Australia and onward to other parts of Africa. With easy access to the departure level of the airport and the restruants etc, it is very convenient. While the overall aspect of the hotel is great, they miss the boat on the finer points of maintenance and customer care. We really did not appreciate jackhammers working outside our window at 10.00pm during our stay. Reception staff seemed unable to do anything about stopping the noise. But we will stay there again should we pass through the Johannesburg Airport. There always seems to be a light not working or something else that spoils the overall aspect of the time there. Management needs to give more attention to the rooms and room staff and less time sitting in their offices.
        Reviewed November 10, 2016
        Good Day Gavin Thank you very much for taking the time to share your experience with us after your recent stay. It brings me great pleasure to hear of how we were able to meet and exceed your expectations. As Protea Hotels, our number one goal is to ensure customer satisfaction. I have communicated the issues raised with the team and the relevant departmental manager is looking into it. The water issue has also been resolved. We are looking forward to hosting you, on your next travels and change your mind about our property. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        7.6
        Very good
        Gavin from Australia
        Couple
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in October, 2016
        Quiet and Convenient”
        We are regular visitors to Protea Transit Hotel. So good to step off a long flight and find a clean, quiet room waiting for us. Never any fuss with our Agoda booking. Everything just flows. The management do need to give more attention to maintenance issues but these are the small refinements that get overlooked at times. Otherwise great. We will be back in a few weeks.
        Reviewed October 14, 2016
        Good Day Gavin Thank you very much for taking the time to share your experience with us after your recent stay. It brings me great pleasure to hear of how we were able to meet and exceed your expectations. As Protea Hotels, our number one goal is to ensure customer satisfaction. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        8.4
        Excellent
        Gavin from Australia
        Couple
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in March, 2016
        Great Rest”
        Great overnight stay between flights
        Reviewed September 28, 2016
        Good day Gavin Thank you very much for taking the time to share your experience with us after your recent stay. It brings me great pleasure to hear of how we were able to meet and exceed your expectations. As Protea Hotels, our number one goal is to ensure customer satisfaction. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        8.4
        Excellent
        Gavin from Australia
        Couple
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in March, 2016
        Good Rest”
        Great overnight stay between flights.
        Reviewed September 28, 2016
        Good Day Valued Guest, Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        7.6
        Very good
        Rachmathamid from Indonesia
        Business traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in July, 2016
        excelent location”
        Location and room were great. Enjoy my short trip here
        Reviewed July 08, 2016
        Good Day Rachmathamid Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        6.4
        Good
        Rachmathamid from Indonesia
        Business traveler
        Guest room, 1 Double or 2 Twin/Single Bed(s)
        Stayed 1 night in June, 2016
        not too bad”
        the location was good, the price is quite expensive
        Reviewed June 22, 2016
        Good Day Rachmathamid Thank you very much for taking the time to share your experience with us after your recent stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        8.0
        Excellent
        Gavin from Australia
        Couple
        Superior, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 1 night in October, 2015
        Good Transit Stop”
        Cleanliness, Convenience and Comfort
        We had about 20 hours between flights into Johannesburg and out to Entebbe. After a 14 hour flight from Australia, the clean comfort of the transit hotel was most welcome. A hot shower and clean sheets on the King Size bed were most welcome. We slept well. The hotel has no dining facilities but easy access to the departures level of the airport with the assortment of coffee shops and other eateries. This is a regular stop for us on our trips to Africa.
        Reviewed October 09, 2015
        Good Day Gavin Thank you very much for taking the time to share your experience with us after your stay. Your feedback is much appreciated as it’s the only yard stick that we can use to measure the service and standard of our hotel. We are looking forward to hosting you, on your next travels and continue to give you the best Service. Sincerely, PATRICIA MOROBE Marketing Plan Coordinator
        Responded February 06, 2018
        Protea Hotel Transit O.R. Tambo Airport
        123
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        Protea Hotel Transit O.R. Tambo Airport
        |Very good 7.1
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        • Excellent location
        • Maboneng Precinct