Quality Inn and Suites Airport
Quality Inn and Suites Airport
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1 King Bed Smoking - Guestroom Quality Inn and Suites Airport
1 King Bed Smoking - Guestroom
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Lobby Quality Inn and Suites Airport
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Lobby Quality Inn and Suites Airport
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Interior view Quality Inn and Suites Airport
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Very good
Location
7.9
See all 31 photos Quality Inn and Suites Airport
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Quality Inn and Suites Airport

Very good location
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From 25 reviewsSee what guests said
6.9
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Fitness center

Room choices
1 King Bed Accessible
1 King Bed Accessible
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds, Smoking
2 Double Beds, Smoking
...
  • 20 m²/215 ft²
  • Smoking allowed
  • 1 double bed
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2 Double Beds Nonsmoking
2 Double Beds Nonsmoking
...
  • 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
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1 King Bed Smoking
1 King Bed Smoking
...
  • 20 m²/215 ft²
  • Smoking allowed
  • 1 king bed
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1 Bedroom
1 Bedroom
...
  • 30 m²/323 ft²
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1 King Bed Nonsmoking
1 King Bed Nonsmoking
...
  • 22 m²/237 ft²
  • Non-smoking
  • 1 king bed
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2 Bedroom Standard
2 Bedroom Standard
...
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    Guestroom
    Guestroom
    ...
    • 22 m²/237 ft²
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    Suite Queen
    Suite Queen
    ...
    • Separate shower/bathtub
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    Guestroom
    Guestroom
    ...
    • 22 m²/237 ft²
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    More about Quality Inn and Suites Airport

    More about Quality Inn and Suites Airport

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    Real reviews from real guests

    Agoda Reviews (25)Booking.com Reviews (626)
    Read reviews from:
    Cleanliness6.3
    Facilities6.0
    Location7.9
    Room comfort and quality6.9
    Service7.5
    Value for money6.4
    Provided by verified guests of Agoda
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    Showing 23 verified guest comments
    12
    2.8
    Zhaohui from United States
    Couple
    2 Double Beds Nonsmoking
    Stayed 2 nights in May, 2018
    Dirty, got bite”
    Very bad experience, I got five bites after I woke up in the morning, The room smelled disgusting, carpet is super dirty., TV is small, everything is old. This will be a nightmare if I bring bed beg home.
    Reviewed May 12, 2018
    7.6
    Very good
    Andrea from United Kingdom
    Solo traveler
    1 King Bed Nonsmoking
    Stayed 1 night in November, 2017
    Convenient for the airport ”
    I checked in late and out very early for airport transfer. I didn't see much of the hotel but it was convenient for my purpose. The early morning (4am) staff were much more friendly and helpful than the check in had been.
    Reviewed November 26, 2017
    5.6
    Erik from United States
    Solo traveler
    2 Double Beds Nonsmoking
    Stayed 1 night in July, 2017
    Smokers welcome”
    If you are generally around the smell of stale smoke, these rooms would be great. I attempted to switch rooms due to the strong smell of stale smoke, but it seems all the rooms are contaminated with such. The stained bed cover was also a bit of a turnoff, as well as the room carpeting that was long overdue for replacement. As a positive, the airport shuttle was extremely punctual and the drivers were very friendly.
    Reviewed July 25, 2017
    4.4
    Stephen from United States
    Couple
    2 Double Beds Nonsmoking
    Stayed 1 night in September, 2016
    Grasping defeat ”
    We booked this hotel going through a search service that filtered for pet friendly. We travel alot! We take great pains to filter for pet friendly hotels. Upon arriving after a four hour drive we were told the hotel is not pet friendly. I assured the front desk we did our due diligence and the hotel was stating that it was pet friendly in it's advertising. Oh well! "We are not now and they need to change the website." Also, we were told there is no refund available due to booking it online through a service. Ugh! Are you kidding me? We left the hotel trying to find accommodations that were pet friendly. We tried some surrounding hotels (do not bother). Only to search for pet friendly hotels on our phone to find the Quality Inn. I was a bit disturbed and disappointed so I went back. Upon requesting a manager we were told that it would be no problem (are you kidding me). Actually no problem. OK now we are getting somewhere. Excellent! That will be $40 dollars. Wow. $40 pet fee. He could almost have his own room for that fee. That is our policy. I thought the policy was no pets? Well when our policy was pets it is $40. Where is that on your website? It is not. Beware!!! So we are booked for the third floor supposedly in a non smoking room. We get to the room to find and ash tray on the desk and the horrible smell of smoke. Upon arriving back to the desk we were told that is a non smoking room (not sure why we had to disagree) and they can move us if it to our liking. We did move and they were accommodating and pleasant after all of this drama. The opportunity for the staff to be hero's presented itself multiple times however they were so busy making it difficult to stay there due to rules and price gouging that the check in was the worst ever. One hour check in! Maybe this review will help management understand there are many choices available for lodging. For frequent travelers we have expectations and experiences and we c
    Reviewed September 23, 2016
    4.0
    Jason from United States
    Family with young children
    2 Double Beds Nonsmoking
    Stayed 1 night in July, 2016
    Poor Hotel”
    Very dirty and beds we not comfertable
    Reviewed July 29, 2016
    8.0
    Excellent
    Todd from United States
    Business traveler
    1 King Bed Nonsmoking
    Stayed 3 nights in June, 2016
    quality inn”
    The hotel was undergoing renovation at the time so there was a little confusion and inconvenience.
    Reviewed July 02, 2016
    7.2
    Very good
    neysa from United States
    Business traveler
    1 King Bed Nonsmoking
    Stayed 1 night in June, 2016
    Title”
    Summary
    Reviewed June 21, 2016
    5.6
    Shirley from United States
    Solo traveler
    2 Double Beds Nonsmoking
    Stayed 1 night in May, 2016
    Cleanliness ”
    I feel they should deodorize the rooms better.
    Reviewed May 15, 2016
    8.4
    Excellent
    Jason from United States
    Family with young children
    2 Double Beds Nonsmoking
    Stayed 1 night in May, 2016
    Great airport location and free airport transfer”
    The hotel from the outside had us nervous. It smelled bad and wasn't very clean. But, our room was surprisingly clean and comfortable. The free parking and airport transfer made it 100% worth it.
    Reviewed May 05, 2016
    2.0
    Vanessa from United States
    Couple
    Stayed 3 nights in September, 2015
    Customer Service ”
    I was not able to stay as when I arrived the individuals at the front desk advise me that they couldn't find my reservation although I provided them with my booking ID and reference number. They then tell me that I have to call the booking company because they are unwilling and able to help me... As thought there website booking issues was my fault.
    Reviewed September 22, 2015
    8.3
    Excellent
    George from France
    Business traveler
    Stayed 2 nights in July, 2015
    good place”
    Good Staff
    very nice
    Reviewed July 22, 2015
    5.7
    Stoney from United States
    Solo traveler
    2 Double Beds, Smoking
    Stayed 1 night in March, 2015
    Stay at Quality Inn at Charlotte Airport”
    Location, Staff
    Bathroom to small smoke detector not installed laying on floor
    Reviewed March 10, 2015
    8.7
    Excellent
    Valerie from United Kingdom
    Couple
    Guestroom
    Stayed 1 night in October, 2014
    Another good quality inn”
    proximity to airport, very pleasant staff, next to excellent restaurant for evening meal
    Very good - no problems at all
    Reviewed October 31, 2014
    4.0
    Katherine from United States
    Couple
    Guestroom
    Stayed 1 night in September, 2014
    Disappointing in nearly every way”
    Cooperative and helpful staff; close to airport
    Let's start with the Agoda reservation not being on record at the hotel. Dingy and dirty carpet and sofa; continual beeping if trucks in reverse at the depot next door. Smoke and cleaning chemical smells overpowering. Not worth it even at the low price. Helpful desk clerk who honored reservation with our paperwork. Clean bathroom, though.
    Reviewed September 15, 2014
    8.3
    Excellent
    YIHSUAN from Taiwan
    Solo traveler
    Guestroom
    Stayed 1 night in January, 2014
    Hotel close to the airport”
    Shuttle bus, big room and convinience store nearby
    Stuck in Charlotte City due to the snowstorm in New York, had no choice but just need a place staying over a night. There is free shuttle service just outside of the airport but pay more attentions about the bus it's easy to miss it it and that would be another 20 mins wait. The hotel isn't fancy but got anything I need, the room size is big, and it's clean and comfortable.
    Reviewed January 27, 2014
    7.7
    Very good
    Nick from United States
    Couple
    Guestroom
    Stayed 1 night in November, 2013
    good good good but not great”
    location to the ariport, shuttle and staff attitude
    This is a typical older 3 story brick hotel that is ok for an overnight stay. the shuttle is very efficient and the staff a pleasure to speak with and well organized. the bedding as a great surprise after a long day of traveling. the breakfast was adequeate for a quick start. There is a cracker barrel for a set of late night munchies.
    Reviewed December 15, 2013
    7.3
    Very good
    Nick from United States
    Couple
    Guestroom
    Stayed 1 night in December, 2013
    would stay htere again”
    location to the airport, with shuttle and good staff
    Overall it was fine. It is located vbery near the airport so we used the shuttle which was very efficient and ran wide hours during teh day. also the breakfast was well organized and adequate. the hotel is a bit old buthe beds and bedding is very nice. I would consider staying there again.
    Reviewed December 15, 2013
    9.3
    Exceptional
    Romelyn from Philippines
    Solo traveler
    Stayed 2 nights in November, 2012
    Lovely Hotel”
    Clean room and toilet
    Very great place to stay. Near the airport so you dont have to rush to go o the airport if you depart Charlotte. there are a lot of restaurants in the surrounding area so you have no problem if you just stay in the Hotel... The rooms for me are ok and the tolite as well is clean..
    Reviewed November 25, 2012
    9.0
    Exceptional
    Romelyn from Philippines
    Solo traveler
    Double
    Stayed 1 night in November, 2012
    Very good hotel, friendly and helpful staffs..”
    Very clean room
    Very good hotel. The room are clean as well as the toilet and bathroom. If i will go back to Charlotte, ill definitely book and stay in the hotel... The location is great, near uptown and other beautiful places in charlotte.
    Reviewed November 15, 2012
    9.7
    Exceptional
    CUI from China
    Business traveler
    Standard
    Stayed 1 night in October, 2012
    A good location,friendly staff”
    a good location , a rich breakfast, clean room,
    when i came to the hotel at 4pm, the man at the front desk saw i was a lady, and arranged me closed to the office so that he could see my door with specil attention, making sure that i was safe. but the room was full of the smell of perfume, i had to open the door for 1h so that the smell went out. next morning,a rich breakfast made me waiting for me.after breakfast, the driver picked me up to the airport on time. it is 10 minutes to the airport.
    Reviewed November 05, 2012
    12
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